Audika - Barnstaple Recensioni 

Welcomed into the practice by Sean who was extremely informative and helpful.

The hearing assessment was very thorough and as a free service felt it was well worth the time to attend.

Sean has a very reassuring and competent approach, and is always very polite and helpful.

Many thanks to the two lady receptionists Laura and Sharon for arranging my wife’s initial consultation with Shaun and all the follow up appointments.

Shaun is an absolute gentleman and a true professional at his trade. I had been informed by the NHS that they could do no more to improve my wife’s hearing and maybe a private hearing company could help.

Our neighbours had been given the same advice to go private and were delighted with the service provided by Audika Barnstaple. On their recommendation I approached the Audika team in Barnstaple.

My wife’s hearing was tested professionally by Shaun and on his recommendation we purchased hearing aids that actually improved her hearing so that she can now hear normal speech, and no longer has to have the TV on full volume.

At 83 years young she can now lead a normal life and hear without continually asking people to talk louder and can also have a normal conversation on the telephone.

Thank you to the team at Audika Barnstaple.

A very thorough examination, followed by a recomendation, of what is needed. After my tests, i was given a device to try, i was so shocked at how poor my hearing was. I ordered the recommended devices, and had them fitted and callabrated to my needs. Returned 2 weeks later to see how i was aclimatising to them. It was recommended that i returned 2 weeks after that. At that point i had become used to them,and was very comfortable with them.

Always a nice experience to go to my appointment with Sean in Barnstaple. So very helpful and puts you at ease. Professional and friendly.
Thank you Sean!

I attended an appointment at the Barnstaple shop today. Excellent experience made by the staff especially Shaun Samuels.

Sharon was incredibly helpful with her technical abilities and her delightful manner. I left the shop having had an outstanding experience of customer care.

I recently called in for more bits and pieces and advice. Service excellent. Sharon was very informative and patient . Can’t wish for anymore .

I am on holiday in North Devon and forgot to bring my hearing aid charger with me. Seeing that Hidden Hearing in Barnstaple were Oticon agents I enquired about buying a new charger from them. Not being a customer of Hidden Hearing I was amazed that they offered to loan me a charger free of charge for the week and they gave me a stamped addressed envelope for the return once I was finished with the charger at the end of my holiday. Apart from being happy to be able to charge my aids I am extremely grateful to the kindness and benevolence of the staff to help me.
What a marvellous attitude and many thanks to Shaun and Laura.
Best regards Tony Wootley

Carys, Baker was exemplary, her communication was clear and concise the complex issues explained very clearly. it was a brilliant, interesting experience that also provided reassurance of potential solutions for the future. Very highly recommended.

Shaun is alway so helpful & patient.. my appointments are booked well & the staff always update you on any changes very happy with service from hideen hearing thank you for making my world normal as your hearing makes such a difference

For somebody who didn’t think they had hearing problems, like me, Shaun has changed my hearing for the better. Thinking my husband mumbled, didn’t hear what I was saying and having the tv on loud volume. Well I can hear him clearly and tv now on low volume. Thanks Hidden Hearing and Shaun for making the process easy

Whilst on holiday in Barnstaple my husband had a problem with his hearing aid, we went into the Barnstaple branch and saw Sharon. She was extremely helpful and sorted the problem for him in minutres.

Sharon was patient, friendly and helpful. My hearing aids were fully serviced for me while I waited.

Having been with Hidden Hearing in Barnstaple for many years, Shaun and Sharon and the service they provide is first-class in all respects. Shaun, whose professional but patient and friendly approach cannot be faulted.

A fine professional assessment of my hearing problems and the provision of hearing aids finely tuned to my personal circumstance which solved them. Could not have wished for better treatment or a more accomplished audiologist than Shaun at Barnstaple HH.
John Nettles

Always efficient,attentive and thorough.
Always found to be well organised and friendly.
A better service than another high street name.

I called today just for general advice with regards to Auditory Processing Disorder. Although Sharon couldn't help she went above and beyond to help source contact details and names of local people who might be able to help. This care and support would make me go back to Hidden Hearing in the future.

Made an appointment with Shaun as had a problem with my left hearing aid who dealt with very promptly and efficiently. Very much appreciated