AUUNIQUE LTD Recensioni 

300
•
TrustScore 3 su 5

3,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I came across AU Unique via a Google search and was sceptical at first with getting a radiator cover made without in-person measurements. However from speaking with Liam I got all the confidence and i... Leggi di più

Valutata 5 stelle su 5

We ordered two radiator covers for my parents’ hallway having already had them made for our own house a few years ago. Liam was so helpful with the measurements. My mum uses a walker and so we wanted... Leggi di più

Valutata 5 stelle su 5

I bought a mirrored radiator guard & the quality is amazing! The customer service is 10/10, always messaged me back when ever I had any queries! I have been following this company for years now & I lo... Leggi di più

Valutata 1 stelle su 5

Avoid at all costs! Same negative experience for me. Two confirmed delivery dates. Two no-shows. They don't provide details of the courier and they don't provide tracking details, so I expect the... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,1

Nella media

TrustScore 3 su 5

300 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 21% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,1

Tutte le recensioni

(300)

122 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Absolutely love my panelling made by…

Absolutely love my panelling made by you.
very professional service with great communication from start to finish.
Will definitely be in touch for wardrobes very soon.
Thankyou Ruth and Liam

20 dicembre 2025
Non scritta su invito
Logo di AUUNIQUE LTD

Risposta di AUUNIQUE LTD

Thanks for your review Angela, still need to come over to measure up

Liam

Valutata 1 stelle su 5

Worst company iv ever dealt with

Worst company iv ever dealt with, my order was meant to be delivered within 4/6 weeks, it’s now over 9 weeks, Amy told me it was with the courier & she would chase it up , 2 days later I received an email to say my order was now being finished processing, I was told it would be arriving Thursday 29th between 10.30 & 11.30 , I took 2 hours off work to wait on it , it’s now 2 hours late, worst thing is I cant contact them by phone. I wish I had read the reviews before ordering, Avoid this company .

29 gennaio 2026
Non scritta su invito
Logo di AUUNIQUE LTD

Risposta di AUUNIQUE LTD

Hi Michelle, I know we’ve now arranged for collection of the radiator cover, can understand your frustration but it was made very clear orders made before Christmas were on a longer lead time

I know you’ve spoke with us since but be mindful we are a small business and we had complaints from the courier company of how they were treated

AUUNIQUE

Valutata 1 stelle su 5

Ordered on October 16th

Ordered on October 16th. Company confirmed 6 week delivery but like other reviews cut off communication even with significant number of chaser emails and calls. Company offered to refund in January post highlighting that the company will need to be reported for fraud as no product forthcoming. Again no further communication post this offer. Avoid at all costs this is a fraudulent company and will be reporting as such.

28 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent quality

Ordered a vertical slat radiator cover with drawers and could not be more impressed with the quality of it. Very fast delivery absolutely no problems whatsoever would highly recommend

21 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

I loved the design ideas and the quality.

I loved the design ideas of this company and the fact they use a wide selection of farrow and ball colours which are the best for natural and calming decor. I had some questions over delivery and I always received a consistent and polite communication. When the item arrived I was very happy by the quality of the craftsmanship and the attention to detail it was impeccably well packaged and delivered by their own courier to the room of choice. I will be encouraged to use them again . Thank you again to the au unique team.

21 gennaio 2026
Non scritta su invito
Logo di AUUNIQUE LTD

Risposta di AUUNIQUE LTD

Thank you for your review Georgina it’s highly appreciated

AUUNIQUE

Valutata 5 stelle su 5

Top service

Top service, top team

Very happy customer

20 gennaio 2026
Non scritta su invito
Logo di AUUNIQUE LTD

Risposta di AUUNIQUE LTD

Thank you for your review it’s highly appreciated

AUUNIQUE

Valutata 5 stelle su 5

Very happy with the experience

Very happy with the experience, so professional and attentive with the work provided. Highly recommend!

16 gennaio 2026
Non scritta su invito
Logo di AUUNIQUE LTD

Risposta di AUUNIQUE LTD

Thank you for your review it’s highly appreciated

AUUNIQUE

Valutata 5 stelle su 5

I had a radiator shelf unit built and I…

I had a radiator shelf unit built and I am so over the moon with it! The customer service from order through to delivery was fabulous and if felt almost personal. Such a friendly accommodating bunch and the couple that drove it all the way from Manchester to Scotland were just ace! I ordered an unpainted unit, but only because I wanted it to match the colour of my walls. I had used Crown paint and Auunique use Farrow and Ball (posh!). There was no paint that matched my colour. It is more than I could have imagined in all honesty. I have had so many compliments on it and have recommended to friends and neighbours. I will certainly use in the future and continue to recommend! Thank you so much Auunique! Tanya

10 settembre 2025
Non scritta su invito
Logo di AUUNIQUE LTD

Risposta di AUUNIQUE LTD

Thank you for your review it’s highly appreciated and for sending over the photo it looks great in situ

AUUNIQUE

Valutata 1 stelle su 5

Ordered a radiator cover in November

Ordered a radiator cover in November, was told nearly 2 weeks ago that it was getting delivered soon after numerous emails, then to be told it was out for delivery, had contact up until they said it was out for delivery and once they knew delivery date they would let me know, they now have ignored all emails which I sent numerous times, absolute scam company, I was never getting the radiator cover, just wish I had read reviews before I ordered, avoid people

19 gennaio 2026
Non scritta su invito
Logo di AUUNIQUE LTD

Risposta di AUUNIQUE LTD

Thank you for your review it’s highly appreciated

AUUNIQUE

Valutata 5 stelle su 5

Excellent product and excellent price.

I bought three radiator covers. Process was simple and communication was easy. Several weeks delay whilst they’re made but this is made clear when you order. They were actually delivered a little bit early and I was advised in advance of when the delivery would be made.

The price of them was excellent and when compared to those sold by chain stores I am a bit annoyed with myself I didn’t buy these before.

Quality was superb and they fitted easily in place.

I will use this company again.

19 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Honestly this company is amazing

Honestly this company is amazing, nothing is to much trouble - really appreciate all the help from Amy to get my measurements correct - I am not DIY at all and i was so worried about getting it wrong i know they are bespoke made. I ordered two of the florence style colours in white and they are stunning and fit like a glove! I will be ordering more when i have saved up they are so worth the cost you dont find items like this in b&m trust me.

Delivery took around 3 weeks which was expected and the driver put them in the living room for me, friendly and professional.

Thanks guys.

10 gennaio 2026
Non scritta su invito
Logo di AUUNIQUE LTD

Risposta di AUUNIQUE LTD

Thank you for your review it’s highly appreciated

AUUNIQUE

Valutata 1 stelle su 5

Absolute scam of a company

Absolute scam of a company. Do not order from these people. Ordered a radiator cover in November got a email to say it was going to be delivered in December but it never arrived. Tried to contact them via email, Facebook, WhatsApp but no response. Then I read all of the other reviews and realised I had been scammed. I ended up leaving comments on their Facebook and Instagram posts just to try and get some kind of response. They deleted my comments on Facebook and blocked me but I did get a response on Instagram stating that the delivery driver had a photograph of delivery which she would email me the next day. The next comment she said it was probably still on the delivery van and would be delivered - just more lies. The email the next day never arrived just more lies and I ended up getting a refund from the bank. DO NOT ORDER FROM THIS COMPANY!!

16 gennaio 2026
Non scritta su invito
Logo di AUUNIQUE LTD

Risposta di AUUNIQUE LTD

Hi Laura

Thanks for your review, your refund was issued by us on 6th January this was from us not something your bank initiated.

You were emailed on 2nd January but there was no response to this email.

We were closed over Christmas as I mentioned via the comments this may be why emails weren’t responded to immediately.

AUUNIQUE

Valutata 5 stelle su 5

Beautiful radiator covers & service!

Received my beautiful bespoke radiator covers within the time frame given, Liams work is incredible and something I’ve never seen sold before! The customer service I received from Ruth & Amy was extremely helpful keeping me in the loop of delivery dates & times.
Will be ordering again Thankyou!

15 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

I’ve bought from Liam a few things now…

I’ve bought from Liam a few things now for my business and he has been truly amazing. He has created my designs and even made them better than imagined. He clearly cares and takes pride within his work and I have ordered more and will continue to work with him. He’s always on time and has kept me updated. Amazing

14 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great customer service

Great customer service, I was looking for the right company to turn my home into a forever home with bespoke furniture, thankyou so much for transforming my home into a comfort for me and my family… great business! Beautiful range and great prices

14 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

We bought a beautiful salon reception…

We bought a beautiful salon reception desk at a great price. Communication is best via instagram. We had an issue with the led lighting and they sent another out the next day. My daughter is very happy with how it looks. Thank you.

14 gennaio 2026
Non scritta su invito
Logo di AUUNIQUE LTD

Risposta di AUUNIQUE LTD

Thank you for your review it’s highly appreciated, reception desk looks great wish your daughter the best in her new salon

AUUNIQUE

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più