Astyla London Recensioni 

748
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Awesome company with great customer service. So happy with my purchase! They shipped it to me in the US in time for my vacation.

Valutata 5 stelle su 5

I never normally leave reviews but I had such a good customer experience so I feel obliged to! I ordered the FOG essentials tracksuit but it fit a bit too big. I contacted the customer services team w... Leggi di più

Valutata 5 stelle su 5

Was worried this was a scam considering I couldn't find these boots everywhere, but after reading positive reviews I just went for it. I'm glad I did. Payed a little more than retail but that's to be... Leggi di più

Valutata 5 stelle su 5

Perfect service from start to finish. Purchased a bag from Astyla and would highly recommend to others looking for luxury items. They took the time to send extra photos & videos, made sure I was 100... Leggi di più

L'azienda ha risposto


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

748 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(748)

8 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Took 10 days to ship parcel after me messaging 3 times asking where it is.

Took almost 2 weeks to even ship parcel and I had to chase it up 3 times for it to be shipped. Find it hard to believe I’d have even received anything if I didn’t chase up. Wouldn’t use this website again or reccomend it to anyone.

6 marzo 2024
Logo di Astyla London

Risposta di Astyla London

Hello Abi,

Thank you for taking the time to leave feedback.

After looking into your order, I can see that your order was placed on the 24th February on a 3-7 working day basis. The timeframe is advised at checkout.

I have looked into the DPD tracking, it suggests that your parcel has been delivered on the 7th March - I am aware we sent an email on the 6th March explaining the reason for the small delay.

If you wish to return the item, as discussed via our email thread, please do send us a reply or return the item via the returns form provided.

We hope to hear from you soon.

Many Thanks,

Tom

Valutata 5 stelle su 5

What a great experience!

I had been looking for a Goyard St Louis for a while before coming across Sneakersfromtom. Not only did they manage to source the bag for the best price I could find, but they also had it shipped and delivered to me within 2 days of ordering, free of charge!! This was so important to me as I needed it in time to gift my girlfriend for our anniversary. I have been blown away by my experience with SneakerfromTom and how easy and seamless they make the shopping experience. I’m never one to leave reviews, but I felt on this occasion it had to be known just how amazing this place is!

15 gennaio 2024
Non scritta su invito
Logo di Astyla London

Risposta di Astyla London

Hello,

Thank you for taking the time to leave us a review.

Many Thanks,

Tom

Valutata 5 stelle su 5

Great experience!

Was worried this was a scam considering I couldn't find these boots everywhere, but after reading positive reviews I just went for it. I'm glad I did. Payed a little more than retail but that's to be expected especially since they are so in demand right now. Came very quickly and the company was very proactive in communicating with me re my order. Definitely would recommend this site to anyone looking for those hard to find shoes!

19 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

great service

hi , i ordered size 5 uggs. 7 days had passed and no delivery - but just i opened my emails an email came in to apologise already. i then asked if i could swap the 5's for a size 6 and within 3 days i had the size 6 in the house in time for xmas. Thank you Helen for the service and taking accountability on the slow service, thats when businesses succeed . will definintely order from you again

14 dicembre 2023
Valutata 5 stelle su 5

Great service quick delivery and…

Great service quick delivery and quality product and easy to order looked all over for a size 5 everyone else was out of stock then I came across toms on Facebook was a bit reluctant at first as I’ve ordered off facebook before and it’s been a scam … I would definitely order from here again

24 novembre 2023

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