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Valutata 2 stelle su 5

I’m pretty sure the website has been taken down now. Although a couple of years ago (probably 4) I ordered from this website, everybody’s saying there stuff didn’t come, although mine did. Since it w... Leggi di più

Valutata 1 stelle su 5

Like other reviews, I’d give a zero if possible. Still no goods received after placing an order mid Nov for a Christmas cuddly toy gift. Either automated replies or pointless replies if you threaten l... Leggi di più

Valutata 1 stelle su 5

Website quotes 10-20 day delivery. Item turned up 45 days later.. not as described, very poor quality. No response to communication chasing delivery. Cheap slime with terrible smell. One disappointed... Leggi di più

Valutata 1 stelle su 5

No order confirmation by email yet payment taken. No response to my email contact form What is your company registration number? I have a very upset little girl who used her birthday money to buy... Leggi di più

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TrustScore 1.5 su 5

191 recensioni

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Tutte le recensioni

(191)

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Misleading - Not a UK seller - DO NOT USE

I ordered 5 slimes for Birthday presents as I thought this was a .co.uk address but all shipments are from overseas therefore there is a long delivery time (20 days). Only 1 item arrived out of 5. 2 months no refund. The returns@ email address does not work. There is no response from the seller. Hopefully they'll respond to this review?! The address is a U.K. website.co.U.K. and there is a postal address on the website which is Cornwall. All looks U.K. based but it is not. Where are my items? You’ve responded to this review but not to the 7 emails I’ve sent you. They will take your money and will not refund you when items are not delivered.

6 novembre 2020
Non scritta su invito
Logo di Asmr Geek

Risposta di Asmr Geek

We dont even state anywhere that we are a UK Seller, this is just you and your mind assuming that we sell from the UK, But legally we dont need to state where our products are supplied from, Nor do we advertise where the products are shipped from. Many thanks

Valutata 1 stelle su 5

Fake website, poor products

Ordered the 'Lemon Fluffy Butter' scented slime for my child and it was to take 2-10 days. However, it took over a month to arrive and was just a small tub of cheap, unscented slime. Despite advertising themselves as UK-based, the delivery came from China and was stuck in transit. I contacted ASMR Geek but got no response. Do not be fooled by their website, its all fake.

3 novembre 2020
Non scritta su invito
Valutata 1 stelle su 5

Disappointed

My order took a long time to arrive, but when it came it was nothing like the photo on the website, it looks like cheap pound shop slime. It has no scent of strawberries or peach, like advertised! no sprinkles in the birthday cake pot, and no strawberries. I could of bought much better from a high street shop for half the price. I will not be giving this as a gift as it looks like I made it my self.

30 ottobre 2020
Non scritta su invito
Valutata 1 stelle su 5

Bad Costumer Service

Hi I ordered my slime 2 days ago and when I try and cancel my order you said someone would be in touch nobody has so I would like my money back if you could email me back
Update:They have not emailed me back and they haven’t emailed me back

12 ottobre 2020
Non scritta su invito
Valutata 1 stelle su 5

This company is an absolute scam- do…

This company is an absolute scam- do not order from them. I have been waiting for an order since the 29th August. I have contacted the company via email, their website and messenger and they have ignored every message. I have still not received my order or had a refund. Absolutely disgusting.

In response to company’s communication; This is the first reply to multiple emails and attempts to communicate with them. What an outstanding level of customer service!?! I did set up an email address, so have tracked the order and that’s why I am trying to find out where my order is. Funny how you advertise on Facebook but messenger isn’t a recognised form of communication! As my review states - Don’t use this company.

This appears to be the only way you communicate with me. Who is Karen?. I have now sent 4 emails, so have tried to follow your processes, even completed a form on your direct website, so think I have done all I can. Set up payment??? I have paid for my order and tracking is not updated!

Yes my review reflects what I think of this company. Your responses are only demonstrating how unprofessional you actually are.

Further update: after 6 weeks of waiting product actually arrived today - it was supposed to be Oreo scented slime/putty! It smells of nothing but glue. The packaging was damaged. Not an Oreo insight! Not worth 50p let alone £6.99!!! Absolute rubbish.

2 ottobre 2020
Non scritta su invito
Logo di Asmr Geek

Risposta di Asmr Geek

Hi. We haven't actually ignored any emails from you, if we were ignoring you, we would if reas your messages but this is not the case, we have not even opened your messages. Secondly Facebook is not a form of contact to our business, so for you to then claim messenger as a valid response to your response of disgusting. Is just disgusting karen. Wait on email updates and check your tracking which if you gave an email, you would of received. If you never provided an email then it is at your own fault to of not had any updates. Many thanks Karen


UPDATE: Thanks Karen for completely changing your review to benefit yourself after we said what we said. Why not update with a reply instead of changing your entire review? Funny we advertise Facebook? Doesn't mean we have any legal right that we kust reply to you on Facebook.

Congratulations on setting up an email, now please use your email to fill out the payment information, that way you will receive updates. You may need to check your spam. Order tracking will show where your order is weather its in transit or has been delivered, if it says its in transit. Then we'll guess what, its in transit!

Our oreo slime comes with oreo cookies within and other toppings, it may not actually say "oreo" on the product but this is due to trademark purposes..... thanks again karen

Valutata 1 stelle su 5

Just Buy From Ali Express

Ordered an LED Dinosaur which arrived pretty quickly in about 2 weeks but had been stood on & was very squashed.

Contacted ASMR Geek to get a replacement, they joked saying it looked funny but said they would send a new one out. After 4 weeks had passed & nothing arrived I tried to contact them but was ignored, I tried again a week later & was ignored again.

I opened a case on PayPal & surprise surprise they ignored that as well so I had to wait weeks for a refund.

I did actually manage to partly 'Fix' the Dinosaur with a hair dryer however after 2 days of use the switch disappeared into the Dinosaur rendering it useless.

I would avoid ASMR Geek, not just for their rubbish customer service but also for the fact that all they do is drop ship off Ali Express, so if you want something just buy it from there it will be cheaper.

17 agosto 2020
Non scritta su invito
Valutata 1 stelle su 5

Please do NOT purchase this slime

Please do NOT purchase this slime! Extremely disappointing! My girls wasted all their money on this! Very expensive indeed! Please don’t be fooled like we were. 100% bad reviews I have noticed! Totally accurate as well. I really do feel this website should be shut down! 😡

13 agosto 2020
Non scritta su invito
Valutata 1 stelle su 5

I ordered some slime in April and it…

I ordered some slime in April and it still has not arrived. I emailed them at the end of May and they said this was due to an old supplier but they'd reorder it and we'd get in 10-15 days, but still nothing. On the track my order system it says it has reached it's country destination on June 27th, by airline, but their website states they're based in Devon. Nothing on the tracking system since this.
I have emailed them several times to ask what is happening and why it's taken so long, and for a refund but no reply. I have tried to contact them directly through their website, but nothing. Poor service and communication in my experience.

13 agosto 2020
Non scritta su invito
Valutata 1 stelle su 5

If possible I would give no stars this…

If possible I would give no stars this company is advertising fancy products and what you get is totally nothing like what you've paid for beware false advertising and absolutely no customer service won't answer emails and blocks you from commenting don't waste your money stay clear

29 luglio 2020
Non scritta su invito
Valutata 1 stelle su 5

Terrible

Terrible
Just shooting racist insults all around swearing and threatening, did not even reach the buying point poor poor service and human behavior

14 luglio 2020
Non scritta su invito
Valutata 1 stelle su 5

AVOID THIS COMPANY

Products look nothing like they are advertised on the website. Take over a month to arrive. Zero customer service. I would never shop here again! Also they now have a ‘sale’ on but they have increased there original prices so it looks like you’re getting a better deal than you are.

10 luglio 2020
Non scritta su invito
Valutata 1 stelle su 5

I would rate 0 if I could!

I would rate 0 if I could!! I am absolutely shocked this owner can get away with this type of cat fish! DO NOT WASTE YOUR MONEY! I really wish I had read reviews before hand. Poor quality, poor delivery service and a none existent customer service!! I will be informing trading standards.

10 luglio 2020
Non scritta su invito
Valutata 1 stelle su 5

Slimey Beggars!

I already complained to the bloke who runs this outfit. Order from where the website gives the address as and it comes from China and is nothing like advertised. I’m mortified as I found this outfit online and helped my daughters buy the stuff. I feel responsible. They are really disappointed, the slime is not as advertised and smells strange. Don’t waste your money.
NB edited under pressure from ASMR geek and Trustpilot.

8 luglio 2020
Non scritta su invito
Valutata 1 stelle su 5

Scammers!!

Scammers!!! Delivery took 3 months. Product looks nothing like the pictures. All you get is a small plastic pot of hard gel!!! Absolute waste of money. Dont respond!! Not surprised all reviews are 1 star!!! They should be taken to court for scamming people out of their money and we should all be paid back!!

5 luglio 2020
Non scritta su invito
Valutata 1 stelle su 5

Terrible quality, avoid, avoid avoid!

Website quotes 10-20 day delivery. Item turned up 45 days later.. not as described, very poor quality. No response to communication chasing delivery.
Cheap slime with terrible smell. One disappointed child. Do not order from this website. Would give zero stars if possible!

1 luglio 2020
Non scritta su invito
Valutata 1 stelle su 5

Poor customer service. Not uk stock !!!

Save your time and money. Items advertised as 10/20 day delivery. After 11 days email telling me 2 out of 3 items dispatched from China. At no point is this made clear from anywhere in the site. It says the address is Devon ! 3rd item money refunded Due to supplier issue. Very expensive and poor service. Buy from elsewhere !

11 giugno 2020
Non scritta su invito

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