Art of Bicycle Trips Recensioni 110

TrustScore 4 su 5

4,1

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Valutata 5 stelle su 5

My partner and I and 7 other people have just completed the South Vietnam to Cambodia Bike Tour. It was over 14 days and 13 nights. I can highly recommend this tour. A moderate level of fitness is req... Leggi di più

Valutata 4 stelle su 5

Quality of hotels good, Breakfast and lunch fine but dinners not bad in some cases, could improve in others. Our Guide Happiness and driver mr Ing were excellent. Disappointing we did not get the sh... Leggi di più

Valutata 2 stelle su 5

South to the Sea Bike Tour in Cambodia - Overall not good value for the money. Guide seemed to be making the route up as we went along, and only one day out of four was really scenic. Last two days of... Leggi di più

Valutata 5 stelle su 5

Our family had a fantastic adventure biking Cambodia! Our guide, Ka, shared so many unique experiences with us (picking watermelons on a farm, eating lunch on a pepper farm where we also picked mangoe... Leggi di più

Dettagli dell'azienda

  1. Tour operator

Scritti dall'azienda

Founded in 2010 during a 100km bumpy ride in India, Art of Bicycle Trips specializes in crafting distinctive cycling and e-bike adventures to some of the world's most breathtaking destinations. We’re all about small and local details.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

110 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

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Valutata 5 stelle su 5

Vietnam and Cambodia challenge.

My partner and I and 7 other people have just completed the South Vietnam to Cambodia Bike Tour. It was over 14 days and 13 nights. I can highly recommend this tour. A moderate level of fitness is required. Be prepared for hot and dusty conditions. We rode an average of 60 kms per day. This tour is a complete immersion into the ordinary lives of the local people, it can be confronting but absolutely intriguing. The local people we encountered on the ride were friendly and happy. We learnt about their culture and religion. Our guides, Happiness and Art were fabulous. They had an intricate knowledge of their countries and its history. They organised our day to day activities with great enthusiasm. The support crew were also happy, friendly and competent. We felt very safe in their care. There were only 3 people on the ride who were not known to us, they were all great people. We all enjoyed each other’s company immensely.

8 marzo 2026
Non scritta su invito
Valutata 3 stelle su 5

For flexible, easy going, seasoned travellers

Communication prior to the trip was poor. I had to send repeated e-mails to get basic information and only on the day of travel did I get the requested final travel planner with emergency numbers, etc. Our guide, though pleasant, had only a fair grasp of English and a speech impediment that made it a challenge to understand him. We had to repeatedly seek clarification of directions, schedules. etc. The itinerary as outlined was enticing and the first week followed the itinerary. The second week, did not meet expectations or resemble what was outlined. We walked instead of hiked. We spent more time walking in commercial town centers than hiking in surrounding green hills. The homestays were basic. One had no heat and one was borderline unsanitary. BUT, we are seasoned travelers and flexible so we had a GREAT trip. Our guide did bring us to sights that were not on the itinerary, chopstick mill, glass noodle production, bamboo water wheels. fish and frog farming/truck stop. If you are flexible and due diligent then do consider Artofthebicycle. Many of their itineraries are onlies. You will not find any other outfit offering the same. And their prices are reasonable.

16 novembre 2025
Non scritta su invito
Logo di Art of Bicycle Trips

Risposta di Art of Bicycle Trips

Thank you for taking the time to share such a detailed and balanced review. We appreciate your candour and your recognition of both the challenges and the strengths of your experience.

As a small company, our reputation has been built almost entirely on the trust and feedback of guests like you, so your comments are especially important to us. Your experience with the guide’s communication skills is noted, and while this is the first such concern we’ve received in many years for Northern Vietnam, we are reviewing our guide assignment process and reinforcing minimum standards—especially around communication—to ensure greater consistency across all departures.

You also shared helpful input regarding the activities in Sapa. Based on your feedback and to set clear expectations for future guests, we are reviewing our trip terminology and will shift from “hike” to “walk” wherever that better reflects the activity level.

Regarding the delays in receiving confirmations and travel documents, thank you for bringing this to our attention. We are currently transitioning to our own in-house technology system, which will centralise communication, streamline processes, and help prevent such gaps moving forward.

Art of Bicycle Trips specialises in off-the-beaten-path journeys that prioritise authenticity, local life, and access to regions rarely covered by mainstream operators. As you observed, many of our itineraries are truly unique.

We’re glad that, despite the shortcomings you highlighted, you were able to enjoy the journey and the unscripted local encounters that form the heart of our trips.

We’re grateful you chose to travel with Art of Bicycle Trips. We hope to have the opportunity to welcome you again—ideally with an even more seamless experience from start to finish.

Warm regards,
Pankaj
Founder & CEO
Art of Bicycle Trips

Valutata 2 stelle su 5

Our guide Nole was amazing, but be warned.

Our guide Nole was truly amazing: competent, caring, funny, and energetic. But the company Art of Bicycle left him and us out to dry on our tour through Albania and Montenegro. I could not recommend Art of Bicycle or its woeful band of liars to anyone.

19 maggio 2025
Non scritta su invito
Logo di Art of Bicycle Trips

Risposta di Art of Bicycle Trips

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience with us did not meet your expectations.

We’re grateful for your kind words about Nole—he is indeed a valued guide and we’re pleased to hear he made a positive impact on your trip. At the same time, we are deeply concerned by your comments regarding the rest of the experience.

This is not the standard of service we strive for. We take your concerns seriously and are already reviewing the specific details of this tour internally to understand where things went wrong and how we can prevent such issues in the future.

That said, we do want to clarify that we stand by the integrity and efforts of our team. While we acknowledge that mistakes may have occurred and your disappointment is valid, we respectfully do not agree with the characterization of our team as dishonest.

We genuinely hope you’ll consider this an unfortunate exception rather than a reflection of our usual standards.

If there’s anything further you’d like to share, we’d be grateful for the opportunity to listen and learn. We value your feedback and hope to have the chance to serve you better in the future.

Thanks,
Pankaj
Founder & CEO

Valutata 5 stelle su 5

This Company steps up

When choosing a tour company we all do our due diligence and pay attention to reviews in making our decisions. But it is easy for companies when nothing goes wrong, but when it does, this really shows the quality of the company.
We have used Art of Bicycle for trips elsewhere in the world and were impressed with the quality of the tours and guides. This trip was a 14 day Vivid Sri Lanka Bike Tour, and it did not disappoint our overall expectations. You see the best of Sri Lanka, the temples, the historical sites, the wildlife, and the fauna. Our tour ended up to be a private tour, which gave us the opportunity to do what we want, when we wanted. As mentioned above, when something goes wrong, this really shows the integrity of the company. One of our hotels, the River Garden Resort in Belihuloya was rated ok on several sites, but upon arrival, ended up to be severely lacking in many areas. NO WIFI in main area or rooms, dead flies on the room floor, and was generally dirty both in the reception and other areas. We immediately told our guide we could not stay there and they contacted the company to make other arrangements. This was done in about an hour, and our disaster turned around to be fantastic. This company really stepped up and I cannot recommend them enough as a result.
Many other companies would not have done anything so don't look elsewhere chose Art of Bicycle.

19 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent Laos trip with local guide and support

We have just returned from a 7 day bike trip in Laos which was amazing, organised reliably by Art of Bicycle Trips through a local company. As two 70 + year olds it was good to be joined by another 70 + year old and we greatly appreciated the flexibility shown by our Hmong guide and support van driver for a fairly challenging holiday. Customer support excellent.

12 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Great luxury bike trip along Central Vietnam

Our trip with Sarane in Vietnam was a once in a lifetime experience for my 13 year old and I - we were the only ones in it and so it was perfectly tailored to our needs. We rode for 4 hours with lunch most days and then enjoyed our gorgeous hotel in the afternoons. As it was very hot, the guide and driver were accommodating in our water and food needs. Sarane is knowledgeable and passionate about his country and it was enjoyable to learn so much as we toured amazing locations. Cannot recommend highly enough!! Book it!

7 luglio 2024
Non scritta su invito
Valutata 5 stelle su 5

Custom designed private tour, biking, hiking and kayaking Vietnam and Laos

Our custom private biking, hiking and kayaking tour in Vietnam and Laos was spectacular, and the Art of Bicycle Trips did a wonderful job in every way, I would highly recommend them to anyone. Well organized, informative, responsive to our particular requests and needs... and most importantly, the 4 guides we had in different areas were all truly fantastic, each in different ways. We learned a lot, did some great biking, hiking and kayaking, and had a fabulous time!

23 dicembre 2023
Valutata 2 stelle su 5

South to the Sea Bike Tour in Cambodia…

South to the Sea Bike Tour in Cambodia - Overall not good value for the money. Guide seemed to be making the route up as we went along, and only one day out of four was really scenic. Last two days of the tour were spoiled by food poisoning from one of their "trusted" stops. Accommodation options in serious need of refurb and too basic for a good night's rest.

26 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

Eastern Hokkaido trip 2023

After having been on a great trip in Rajastan with Art of Bicycle, we knew they organized excellent trips. So when we heard about the Eastern Hokkaido trip in Japan, we had to go. The trip was wonderful: Well organized, great guides, cozy and often extravagant accommodations with onsens usually on site. Not to mention fabulous Japanese food always provided at lodgings.
The terrain was varied. We saw wildlife and we stopped to see other sights along the way ( Ainu museum, hatchery , etc) We will look forward to another Art of Bicycle trip
In the future!

29 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Great company using local guides…

Great company using local guides dedicated to bicycle trips in more remote areas of the world. They chose a challenging but doable route with comfortable guest houses along the way. Bikes were in excellent condition and tuned up daily. Liked the sag wagon so I could jump in when it was raining or when I was done for the day.

19 settembre 2023
Valutata 5 stelle su 5

Cycling Vietnam: Riveting Saigon to Hanoi Bike Tour

From the minute we met our guide and driver (Lok & Bot and then later Nam & Kong) we knew we were in good hands for our journey south to north through Vietnam. Great people to travel with and they customised our cycling distances etc to our needs on the fly! The food, accommodation and wider cutural experiences were genuinely enriching and made for a truly fantastic experience. The organisation prior to the trip was very efficient and friendly. We highly recommend The Art of Bicycle Trips!

20 agosto 2023
Valutata 5 stelle su 5

The Glimpse of Saigon Bike Tour from Ho…

The Glimpse of Saigon Bike Tour from Ho Chi Minh city to Seim Reep (Angkor Wat) was such a great adventure. Not being seasoned cyclists, we chose an “Easy” rated trip. Our longest day was 63 KM but with almost no elevation gain. While it was hot our tour Guides and the Drivers with the support vehicles took amazing care of us with snacks, mineral water and electrolyte drinks every step of the way. We were treated like family. Even though we selected a more modest package the accommodations were just great ranging from quaint cottages in the Mekong Delta to a first-class Hotel in Phnom Penn. The care and support we received along the way was truly great. Our routes were never on busy thoroughfares but rather on well maintained and safe routes through villages and rice fields. The people of Vietnam and Cambodia were incredibly friendly. We even “crashed” a Vietnamese Wedding being invited to take our picture with the Bride and Groom and sample the Rice Wine. We are already considering our next trip with Art of Bicycles. We would highly recommend this company.

21 maggio 2023
Valutata 5 stelle su 5

Book it!

We loved this trip. We cycled for 1 week with a brilliant guide and excellent van back up.The second week we hiked with another equally excellent guide. Both took us through amazing scenery and taught us so much about the history, flora, and fauna of this beautiful country. We sampled delicious local food and stayed in a great variety of accommodation along the way. This was booked as a special holiday for us celebrating our retirement. It exceeded all expectations and we would highly recommend this company

27 giugno 2023
Valutata 5 stelle su 5

Biking is the best way to see Vietnam!

We had a wonderful trip. The itinerary took us to places we didn't know we wanted to see and the pace was perfect. Our guide, Ky, was enjoyable to travel with, knowledgeable, and resourceful. The hotels and meals were amazing. I look forward to another Art of Bicycle Trips tour.

31 maggio 2023
Valutata 5 stelle su 5

Great, unforgettable bike trip

We really enjoyed our trip. The care, kindness and hospitality of our guides and drivers will remain with us forever. The daily distances was manageable and terrain not too difficult but it requires some level of fitness to fully enjoy the cycling experience and withstand the heat. Knowledge of the guides about the history of Cambodia as well as nature is commendable and we learned a lot about nature, daily live and the people. Were also exposed to the local cuisine which we enjoyed. Will certainly make use of the Groups’ services again

4 giugno 2023
Valutata 4 stelle su 5

Fantastic guides

Fantastic guides, amazing scenery, very diverse cuisine and mostly great accommodations. The e-bikes however were faulty and a drag on the whole group because the guides spent lots of time troubleshooting them. There were also a couple of hotels that I never need to see again.

11 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

My family and I loved our Vietnam tour!

My family and I loved our Vietnam tour.
The tour was planned perfectly and professionally, we felt safe and taken care of the entire trip.
The tour guides were able to tailor the tour to our needs and pace, which was greatly appreciated. The hotels that we stayed at were all very nice. It was the perfect amount of touring in the mornings and down-time in the afternoons to relax or explore the area.
We were able to ask the tour guides lots of questions that they answered, and we were able to put in requests that they always helped us with.
The e-bikes that some of our family members used were brand new too, and had just been unwrapped from their plastic. So it is good to know the bikes get upgraded and are nice and new for those touring in the near future.
Biking through Vietnam was the most perfect way to see the country. We went off the beaten track, saw the main tourist attractions and saw how the locals live. Highly recommend!

7 aprile 2023
Valutata 5 stelle su 5

We had the best trip

We had the best trip! Excellent knowledgeable guides. Attention to detail and superb service while on the rides! Recommend 100% and plan to re-book another adventure with this company!

1 marzo 2023

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