Arrow Lift - Bloomington Recensioni 60

TrustScore 4.5 su 5

4,7

1701 American Blvd E, Suite 12, 55425 Bloomington, Minnesota, US


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 4 stelle su 5

The product is outstanding and the individual people are great. This review is of the contracted maintenance process. We signed a support contract to get a checkup twice a year and were told the su... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Easy, fast process. All staff I encountered in person or on phone were knowledgeable, polite and professional. The product I purchased works perfectly and looks good in my home. Highly recommend Arrow... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Todd Frigstad made us feel comfortable that Arrow lift would do a professional installation. He also sold us the right lift,Stannah. We looked at alot.

L'azienda ha risposto

Valutata 5 stelle su 5

Tech was on time. Patiently took me through everything as building with elevator was just purchased. Very thorough - feel good about having Arrow Lift provide service for us. He provided GREAT cust... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Fornitore di ausili per la mobilità
  2. Fornitore di attrezzature per disabili
  3. Installazione e manutenzione ascensori

Informazioni su Arrow Lift - Bloomington

Scritti dall'azienda


Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.

Stair Lifts
Home Elevators
Commercial Accessibility
Service
Other Solutions

Our mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.

Call Now
Get a Quote

Informazioni di contatto

  • 1701 American Blvd E, Suite 12, 55425, Bloomington, Minnesota, Stati Uniti

  • 952-253-2000

4,7

Eccellente

TrustScore 4.5 su 5

60 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 88% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Awesome experience

Awesome experience, kind and knowledgeable.

11 febbraio 2026
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Thank you for sharing this, MM! We’re so glad to hear your experience went so smoothly and that our team made a positive impression. It means a lot to know you felt well taken care of throughout the process. We’re grateful you chose us.

-The Arrow Lift Team

Valutata 5 stelle su 5

Timely

Timely, competent, pleasant.

11 febbraio 2026
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Thank you, Peter, for sharing this! We’re glad to hear everything was handled promptly and that our team made the experience smooth and comfortable for you. It means a lot to know you felt well taken care of.

-The Arrow Lift Team

Valutata 1 stelle su 5

Still waiting for stairlift to be…

Still waiting for stairlift to be adjusted

8 ottobre 2025
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Dear Magalenn,
Thank you for sharing your feedback. We understand how frustrating it can be to wait for a repair, and we’re truly sorry for the delay. Our team has been in touch while we wait on the manufacturer’s shipment of the needed part, and we’ll get your stair lift adjusted as soon as it arrives. We appreciate your patience and understanding in the meantime.
—The Arrow Lift Team

Valutata 2 stelle su 5

Not a very good experience Started…

Not a very good experience Started out very good. Then 3 times to our home to get correct measurements and not much for communication and follow up.
3 months wait time 🙁

6 agosto 2025
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Dear Kathy,
Thank you for taking the time to share your feedback. We’re sorry to hear about the delays and communication issues you experienced, especially with the manufacturer’s error on your order. These types of issues are unusual and are definitely not the kind of process we want for our clients.
Please know that we take your feedback seriously, and we’re looking for ways to improve our processes accordingly.
We hope you’ll give us the chance to impress you with our service in the future.

Best regards,
The Arrow Lift Team

Valutata 5 stelle su 5

Stair Lift

Great job, more than happy with the results.

6 agosto 2025
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Thank you, David! We're really glad to hear you're happy with your stair lift. That means a lot to us. If there's ever anything you need down the road, don’t hesitate to reach out.

Best,
The Arrow Lift Team

Valutata 5 stelle su 5

Our experience from beginning to end…uh

Our experience from beginning to end was very pleasant and professional., From Todd in sales, to the young man who installed for us.. I love my new chair lift! I feel so safe now!

30 luglio 2025
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Thank you, Vicki! We’re so glad to hear the process felt smooth and professional from start to finish. It’s wonderful to know you're feeling safe and confident using your new chair lift—that kind of peace of mind is exactly what we hope to provide. We’ll be sure to pass your kind words along to Todd and your installer. Thanks again for sharing your experience!

Valutata 5 stelle su 5

Great service all around

It was very easy to schedule a time for someone to come and give an estimate. When that person came, he was very knowledgeable and took a lot of time explaining everything about the lift and what they would need to do to the home. The insulation went very smoothly and the worker took a lot of time with my parents explaining how to use the lift and what different functions there were and made sure they were comfortable with everything before he left.

2 luglio 2025
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Hi Joyce,
Thank you for sharing such a kind and detailed review. We're so glad the whole process—from the estimate to installation—felt easy and informative for your family. It’s especially great to hear that our team took the time to ensure your parents felt comfortable and confident using the lift. That kind of peace of mind is exactly what we hope to provide. Please don’t hesitate to reach out if any questions come up down the road.

Best,
– The Arrow Lift Team

Valutata 5 stelle su 5

you need this!!!!!

installer Joseph was wonderful and a pleasure

18 giugno 2025
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Thank you, Joanne! We’re so glad to hear the lift has made such an impact! We’ll be sure to pass along your kind words to Joseph. It’s great to hear he made the experience such a positive one.

Warmly,
The Arrow Lift Team

Valutata 5 stelle su 5

Great and safe work

21 maggio 2025
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Thanks, Christopher!

We really appreciate you taking a moment to leave this note. It's great to hear that everything felt safe and well done—that’s always our goal. Let us know if we can help with anything down the road.

Warmly,
The Arrow Lift Team

Valutata 5 stelle su 5

NIce installation process

One possible future update would be to add master on/off the armrest instead of on base of lift

14 maggio 2025
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Hi David,

Thank you for sharing your feedback! We're glad to hear the installation process went smoothly and appreciate your idea for a future improvement.

If anything else comes up as you continue using the lift, don’t hesitate to reach out—we’re always here to help.

Best,
The Arrow Lift Team

Valutata 5 stelle su 5

Pleasure to deal with.

Very flexible, responsive, timely, and responsible.

14 maggio 2025
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Thank you, Alex!

We’re so glad to hear the process felt smooth and accommodating from your end. Flexibility and clear communication are things we really try to prioritize, so it’s great to know that came through.

We appreciate you sharing your experience with us!

Warmly,
The Arrow Lift Team

Valutata 5 stelle su 5
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Thanks, Don—we're glad to hear everything met your expectations. That’s always our goal, and it’s great to know the process went as it should. If you ever have any questions down the line, we’re just a call away.

Warmly,
The Arrow Lift Team

Valutata 5 stelle su 5

The installers were very efficient

The installers were very efficient, prompt, tidy and friendly. It was a pleasure being an Arrow Lift customer.

9 aprile 2025
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Thank you, Julie!

We’re so glad to hear that the installation experience went smoothly and that our team made a positive impression. It means a lot to know you felt well taken care of throughout the process. We're grateful you chose Arrow Lift!

Warmly,
The Arrow Lift Team

Valutata 5 stelle su 5

Service and salesman

The salesman (Todd) was great and not pushing. He explained the chair lift unit very well. The only thing better would be if the company would install one in the back of his van that was on slides to pull it to the back of his van and he could let the rail down. Then he could actually show one. I drove 120 miles so I could see one in action. The installer did a fine job also.

2 aprile 2025
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Hi Mark,

Thanks for your kind comment! We're thrilled to know that you were happy with Todd and the installer's work. We appreciate your feedback - that sure would be something if we could install a show stair lift on the back of a van!

If you ever have questions in the future, don't hesitate to get in touch. We're only a call away!

Best,
The Arrow Lift Team

Valutata 4 stelle su 5

The company’s persistence in getting…

The company’s persistence in getting the product right and correctly installed. It was unfortunate that there was an immediate need for service following an installation issue, but the company got a tech out on the same day to remedy the problem.

2 aprile 2025
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Thank you, Richard, for sharing your experience.

While we regret that an issue arose right after installation, we're glad our team could respond quickly and ensure everything was properly set up. Your patience and understanding mean a lot, and we appreciate the opportunity to make things right.

If you ever need anything in the future, don’t hesitate to reach out!

Best regards,
The Arrow Lift Team

Valutata 5 stelle su 5

Great installation.

19 marzo 2025
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Thank you, Larry!
We're glad to hear you were pleased with the installation. If you ever have any questions or need assistance, don't hesitate to reach out.
Enjoy your stairlift!

Best,
The Arrow Lift Team

Valutata 5 stelle su 5

An install well done.

The install was prompt, The technician who did it was very competent and courteous, and the job he did was very well done. We are discovering new and pleasing things about our lift chairs as we use them, which is considerable. The technician even indicated that Arrow would check in after a while to see how the lift are operating.

12 febbraio 2025
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Thank you, Dale!
It’s great to hear that the installation was handled efficiently and that our technician provided such a positive experience. We love knowing that you're enjoying your lift chairs and continue to find new benefits as you use them. If you ever have any questions, we’re always happy to help!

Warmly,
The Arrow Lift Team

Valutata 5 stelle su 5

Great salesman

Great salesman. Technician who did install was fantastic.

12 febbraio 2025
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Hi Jim,
Thank you for your kind words! We're glad to hear that both our salesperson and technician made a positive impression. If you ever have any questions or need anything in the future, don’t hesitate to reach out. Enjoy your stair lift!

Best,
The Arrow Lift Team

Valutata 5 stelle su 5

This experience in getting a stair lift…

This experience in getting a stair lift for my mom is mostly based on the exceptional product that Arrow Lift represents. The quality and workmanship is top notch! Thank you to the team in helping in keeping my mom in her beloved home.

5 febbraio 2025
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Hi Maggie,

Thank you for your kind words! We're so glad to hear that the quality and craftsmanship of the stair lift have met your expectations. It’s truly rewarding to know it’s helping your mom stay in the home she loves. We appreciate the opportunity to be part of that, and if there’s ever anything you need, don’t hesitate to reach out.

Warmly,
The Arrow Lift Team

Valutata 5 stelle su 5

Sales person and installers were…

Sales person and installers were friendly, knowledgeable, and efficient.

15 gennaio 2025
Logo di Arrow Lift - Bloomington

Risposta di Arrow Lift - Bloomington

Hi Linda,

Thank you for your review! We're glad to hear that our team provided a friendly and efficient experience from start to finish. We appreciate you choosing Arrow Lift and hope you enjoy the benefits of your stairlift for years to come!

Best regards,
The Arrow Lift Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più