Aquila Heating & Plumbing Ltd Recensioni 

1039
•
TrustScore 5 su 5

4,8

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

A great job from start to finish. Spoke to nice people, received a good quote for the job, arranged a time quite quickly and a first class plumber arrived and did the job. Excellent Service. I am h... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

From start to finish all the staff were polite friendly and professional. Engineer Paul was very good, left the area spotless after installation and removed the old boiler. Job well done.

L'azienda ha risposto

Valutata 5 stelle su 5

We had our boiler replaced together with installation of a filter and replacement of two radiators. The visit ahead of quoting was done professionally and knowledgeably, helping us to establish exact... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

They kept me updated on the arrival time the fitters were polite and kept us informed at all stages of the installation. They tidied up when the job was finished and I was pleased to see that they had... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di installazione gas
  2. anche in
  3. Azienda specializzata in energia solare
  4. Idraulico
  5. Ingegnere elettrico
  6. Servizi di riscaldamento e boiler

Scritti dall'azienda

Aquila Heating & Plumbing is a family-run contractor covering Warrington, Cheshire, Greater Manchester, Liverpool and Merseyside. Over two decades, we've grown entirely through word of mouth and repeat customers — and we intend to keep it that way. We're Gas Safe, NICEIC, MCS and OFTEC registered, a Worcester Bosch Accredited Installer, and an Octopus Energy Trusted Partner. That means we can handle everything: boiler installation and servicing, heat pumps, solar PV, battery storage, EV chargers and air conditioning — under one roof, with one team. Every job is backed by our workmanship guarantee. Worcester Bosch installations carry up to 12 years parts and labour warranty. Flexible payment options include 0% finance up to 4 years. We don't subcontract, we don't cut corners, and we don't leave until you're satisfied.

Endorsed for over 10 Years — Which? Trusted Trader

Scritti dall'azienda

One of the UK's most-reviewed heating contractors
Top-20 on UK Trustpilot. Gas Safe, NICEIC, MCS registered. Over 20 years serving Warrington, Cheshire and Merseyside.
Up to 12-Year Parts & Labour Warranty
As a Worcester Bosch installation and Service Partner we unlock the longest warranties Worcester Bosch offer — parts and labour, for up to 12 years. Most installers can't match that.
MCS-Certified Solar, Heat Pumps & EV Chargers
Your full home energy upgrade, done properly. Solar PV, battery storage, air source heat pumps, EV chargers and air conditioning — all installed by our own MCS and NICEIC-certified engineers.

Our Workmanship Guarantee

We stand behind every job we do

Every installation comes with our workmanship guarantee, backed by over 20 years of trading and full £5m public liability insurance. Worcester Bosch boiler installations include up to 12 years parts and labour warranty — registered and managed by us on your behalf. If something isn't right, we come back and fix it. No argument, no charge.

Informazioni di contatto

Promotion box for Aquila Heating & Plumbing Ltd

Boiler prices are rising in 2026

New regulations are push prices up. Lock in today's price.

4,8

Eccellente

TrustScore 5 su 5

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Ha risposto al 66% delle recensioni negative ricevute

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4,8

Tutte le recensioni

(1039)

88 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Shocking service

Shocking service , advertised as 24 hour service , partner had work done almost 3 weeks ago & was told by engineer would return to complete the work after paying £1700, never hear anything them again ! This evening realised there’s a leak caused by the work carried out them , had to drain the water tank turn off the heating , which is not ideal , right now , telephoned several times to be told they are now closed until Monday morning!! No answering machine , seriously 24 hour !!!!! Definitely not

20 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Third year of services to boiler and fire

This is the third year having our boiler and fire services carried out by Aquila and each time the engineers were on time, respectful of our home, professional and friendly. The appointments are easy to book with the office staff being very helpful. We would definitely recommend this company and will have the services carried out by them again next year too.

18 febbraio 2026
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Risposta di Aquila Heating & Plumbing Ltd

Thanks Denise

Valutata 5 stelle su 5

Oil Boiler Service

A friendly efficient engineer carried out the service of our oil boiler quickly and with no fuss. The engineer was also punctual.

4 febbraio 2026
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Risposta di Aquila Heating & Plumbing Ltd

Thanks Ken

Valutata 1 stelle su 5

Poor comms and poor repair over 2 years

Having had a bad experience 2 years ago, which was eventually fixed (almost)...and very intermittent fault remained.
Finally, the fault got much worse and while I got them back in. It's more involved than you want to read, but they didn't keep the notes from the 1st mess and are not minded to be helpful now

26 gennaio 2026
Non scritta su invito
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Risposta di Aquila Heating & Plumbing Ltd

We are sorry to hear that you feel the service you received was unsatisfactory. However, we feel it is important to clarify the timeline and circumstances surrounding the works carried out.

The original toilet repair was completed approximately 2 years and 8 months ago and no issues were reported subsequently.
We actually didn’t charge for the part installed then, it was a goodwill gesture.
Since that repair, we have attended the property on two separate occasions for unrelated works, during which no concerns were raised regarding the toilet.
In December, we also repaired the soil pipe serving the same toilet, again with no indication of any problem linked to the earlier repair.

During your most recent call, the issue was reported as a leaking toilet that we had previously worked on. On that basis, and as a precaution, we arranged for an engineer to attend promptly to isolate the supply and prevent any potential damage.

Upon inspection, it was confirmed that the component we fitted nearly three years ago was not faulty. The leak was caused by a separate and unrelated issue.

Given the age of the original repair, and the fact that the part was not defective, it would not be reasonable to expect this work to be covered under any form of guarantee. The issue identified on this visit therefore constituted a new repair.

We were also disappointed to receive a one-star review relating to this matter, particularly as it concerns a different issue from the original work and one for which payment is now being disputed. As acknowledged in your correspondence, this issue had not been raised with us previously.

We always aim to provide a prompt and professional service, and we believe this is reflected in how quickly we responded to your recent call. If there had been any dissatisfaction with the original repair, we would of course have expected it to be raised at the time or during one of the subsequent visits.

We hope the above clarifies the situation and our position.

Phillip Taylor
Operations Director

Valutata 5 stelle su 5

Very good communication

Very good communication, with a person on the end of the phone. The gentleman who looked at the boilers was very professional and informative.

20 gennaio 2026
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Risposta di Aquila Heating & Plumbing Ltd

Thank you

Valutata 5 stelle su 5

Annual service

Fourth year annual service done by Aquila after initial installation of new boiler

Excellent service service engineer really grand respectful of our property

20 gennaio 2026
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Risposta di Aquila Heating & Plumbing Ltd

Thank you John

Valutata 5 stelle su 5

Great company

Great company would definitely recommend to friends and family

15 gennaio 2026
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Risposta di Aquila Heating & Plumbing Ltd

Thanks Pat

Valutata 5 stelle su 5

My boiler service was on time and quick

Zac the gas engineer arrived on time and the boiler service was done quickly and he confirmed what he had done. He was also helpful when I asked for advise on my gas meter.

7 gennaio 2026
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Risposta di Aquila Heating & Plumbing Ltd

Thanking u

Valutata 4 stelle su 5

Overall very good service.

I had a service completed by them and decided to use them for a job I needed doing on the boiler. Able to get an appointment convenient to me, good communication, arrived on time. There was a slight issue with the job but they came back promptly and rectified it and received follow up phone call to check everything was working ok. Overall very happy with their service

6 gennaio 2026
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Risposta di Aquila Heating & Plumbing Ltd

Thanks Dan

Valutata 5 stelle su 5

Good service

Friendly engineer, arrived on time, serviced the boiler, all good.

18 dicembre 2025
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Risposta di Aquila Heating & Plumbing Ltd

5 star customer

Valutata 5 stelle su 5

Arrived on time

Arrived on time. Repaired the boiler. Made a plan for a permanent fix. Polite and reassuring.

15 dicembre 2025
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Risposta di Aquila Heating & Plumbing Ltd

Thanks Ant

Valutata 5 stelle su 5

I requested a quote for a replacement…

I requested a quote for a replacement radiator because of a fault on the bleed sytem. I was immediatly informed that a replacement would not be needed as it could be repaired.
I appreciate the honesty as the cost saving for me was considerable. The work was carried out on time just as stated.

16 dicembre 2025
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Risposta di Aquila Heating & Plumbing Ltd

thanking u kindly

Valutata 5 stelle su 5

First class

"Had an issue where our central heating thermostat stopped working. Called Aquila Heating & Plumbing and they arranged for an engineer to visit the following day to replace and install a new one. Very efficient service and well priced compared to local competitors. The engineer (JW) was polite and respected our home. Completed job within timescale and left no mess. First time we have used this company and would not hesitate to use them again or recommend them as a trusted company. Thank you."

11 dicembre 2025
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Risposta di Aquila Heating & Plumbing Ltd

Thanks Rick

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