We are so happy that we switched years ago to Aptive pest control. The technicians are so professional and knowledgeable and can answer any question you ask them. They have gone out of their way to en... Leggi di più
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Although the service is okay, Aptive representatives who came through my neighborhood gouged all of us in pricing for a one year contract. We were told if we cancelled before the first year was up, we... Leggi di più
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I am very happy with Aptive. I had settled and lived with mice having free rein for a few years under your competitor. (They only gave me sticky paper for inside control.) You provided bait boxes and... Leggi di più
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The technicians have been professional, polite & pleasant, contacting me via text when on the way. He asked about any concerns & where I specifically wanted him to spray this visit. At completion,... Leggi di più
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Dettagli dell'azienda
Welcome to Aptive Pest Control
Scritti dall'azienda
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informazioni di contatto
2551 Eltham Ave, Ste F, 23513, Norfolk, VA, Stati Uniti
- 17579938127
We overthink pests so you don't have to.
4,0
Molto buono
83 recensioni
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Great service
3 ottobre 2025
Risposta di Aptive Pest Control - Virginia Beach
Hi Michael,
Thank you for your kind words! We’re glad to hear you’re happy with the service you’ve received. At Aptive, we take pride in providing reliable, thorough, and professional pest control for every home, and your feedback means a lot to our team. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
technicians are good
technicians are good. need to emphasize the focus on the voles now that the weather and season has changed.
28 febbraio 2026
Risposta di Aptive Pest Control - Virginia Beach
Hi Geoffrey,
Thank you for taking the time to share your feedback. We’re glad to hear that our service professionals have provided a positive experience.
We completely understand your concern about voles as the season changes. At Aptive, we adjust our treatments based on seasonal pest activity to ensure your home and property remain protected. If you’re seeing any vole activity or have specific areas of concern, please reach out to us directly at socialmedia@goaptive.com so we can make sure the treatment plan is focused where it’s needed most.
We truly appreciate you being part of the Aptive family and giving us the opportunity to keep your home and property safe and comfortable.
-Jasmine
Charged me without servicing my home
2 marzo 2026
Risposta di Aptive Pest Control - Virginia Beach
Hi Casey,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating it must be to be charged without receiving service.
At Aptive, we take these concerns seriously and want to make things right. If you could please reach out to us directly at socialmedia@goaptive.com with your service address and any details about the situation, we’ll review your account immediately and ensure any issues are resolved.
We truly value you as part of the Aptive family and appreciate the opportunity to correct this and provide the service you expect and deserve.
-Jasmine
Risposta di Aptive Pest Control - Virginia Beach
Hi Arleen,
Thank you for sharing your feedback! We’re glad to hear that our service professional provided knowledgeable and professional service. At Aptive, we take pride in delivering thorough, attentive, and reliable pest control, and it’s wonderful to know our team met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Always professional courteous service.
5 marzo 2026
Risposta di Aptive Pest Control - Virginia Beach
Hi Joseph,
Thank you for sharing your feedback! We’re glad to hear that your Aptive service has consistently been professional and courteous. Providing reliable, respectful service is something our team takes pride in, and it’s always rewarding to know that effort stands out. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
I could tell by the photos he took…
I could tell by the photos he took while working that he was extremely thorough.
3 marzo 2026
Risposta di Aptive Pest Control - Virginia Beach
Hi Cecilee,
Thank you for sharing your experience. We’re glad to hear that our Aptive service professional’s thoroughness came through, even in the photos taken during the visit.
Providing careful, detailed service is very important to us, and it’s great to know that our commitment to protecting your home was evident. We appreciate you trusting Aptive to keep your home safe from pests and look forward to continuing to provide reliable service.
-Jasmine
I think this company is doing Great!
I think this company is doing exactly what should be done, and customer satisfaction is a reflection of that.
1 marzo 2026
Risposta di Aptive Pest Control - Virginia Beach
Hi John,
Thank you for taking the time to share your feedback! We’re thrilled to hear that you feel we’re doing things right and that our focus on customer satisfaction is showing. At Aptive, we take pride in providing reliable, professional, and effective service, and it’s wonderful to know our efforts are making a difference for our customers.
We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected and comfortable.
-Jasmine
they came when they said they would
they came when they said they would. They did what they said and what I wished to be done. Bugs have been almost non existent this winter.
6 febbraio 2026
Risposta di Aptive Pest Control - Virginia Beach
Hi John,
Thank you for sharing your experience! We’re thrilled to hear that our team arrived as scheduled, addressed your specific requests, and helped keep your home protected this winter. At Aptive, we take pride in delivering reliable, thorough service that gives our customers peace of mind all year long.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home and yard.
-Jasmine
Great job by technician.
4 febbraio 2026
Risposta di Aptive Pest Control - Virginia Beach
Hi Pamela,
Thank you for sharing your feedback! We’re glad to hear that our service professional did a great job. At Aptive, we take pride in providing effective, reliable, and courteous service, and it’s wonderful to know that reflected in your experience.
We appreciate you choosing Aptive and look forward to continuing to keep your home and yard protected!
-Jasmine
Risposta di Aptive Pest Control - Virginia Beach
Hi Kurt,
Thank you for sharing your feedback! We’re glad to hear that you’ve experienced excellent results and clear communication from our team. Providing effective, reliable service while keeping our customers informed is exactly what we strive for at Aptive, and it means a lot to know it made a positive impact. We truly appreciate you choosing Aptive to care for your home!
-Jasmine
Great service
Great service. Service reps are professional and friendly. Treatments work.
31 gennaio 2026
Risposta di Aptive Pest Control - Virginia Beach
Hi Paul,
We’re thrilled to hear that our team provided professional and friendly service and that your treatments are effective! At Aptive, we take pride in delivering reliable pest control solutions while making sure every visit is a positive experience. Thank you for trusting us and for being a valued part of the Aptive neighborhood.
-Jasmine
Home Owners Review
Appeared to be a careful and thorough scan of my area. Also appeared to be thorough job.
15 gennaio 2026
Risposta di Aptive Pest Control - Virginia Beach
Hi Harold,
Thank you for taking the time to share your experience! We’re glad to hear the service felt careful and thorough, that attention to detail is something our service professionals truly prioritize. At Aptive, we want every visit to feel complete and reassuring. We appreciate you choosing Aptive and being part of the Aptive neighborhood.
-Jasmine
Disappointed
High pressure, low performance. Too much money for little service. Don’t waste your money.
28 agosto 2025
Risposta di Aptive Pest Control - Virginia Beach
Hi Elizabeth,
Thank you for sharing your feedback. I’m very sorry to hear that your experience with Aptive didn’t meet your expectations. We strive to provide thorough, effective pest protection and clear communication, and it’s clear we fell short in your case.
We genuinely want every home in the Aptive neighborhood to feel protected and supported. If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your service and work to address any concerns. Your feedback is important, and we appreciate the opportunity to make things right.
-Jasmine
The Aptive employee who came was polite…
The Aptive employee who came was polite and communicated well.
16 gennaio 2026
Risposta di Aptive Pest Control - Virginia Beach
Hi Laura,
Thank you for sharing your feedback! We’re glad to hear that our service professional was polite and communicated clearly during the service. At Aptive, we take pride in providing attentive, professional pest protection while ensuring every customer feels informed and confident in the care of their home.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
They followed our spraying directions
They followed our spraying directions, we're here caring of our property.
16 gennaio 2026
Risposta di Aptive Pest Control - Virginia Beach
Hi there,
Thank you for sharing your experience! We’re thrilled to hear that our team followed your directions and took care of your property. At Aptive, we take pride in providing thorough, attentive pest protection while respecting your home and ensuring every customer feels confident in our work.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
Service tech Jared did a very good job
Service tech Jared did a very good job. The thing that I very much liked about his treatment was that he included pictures in the “after action report” that he sent me when he was done. This was very helpful and was the first time that an Aptive tech had done this with the pictures.
22 gennaio 2026
Risposta di Aptive Pest Control - Virginia Beach
Hi Gerald,
Thank you for sharing your experience! We’re thrilled to hear that Jared provided thorough service and went the extra mile by including pictures in his after-action report. At Aptive, we take pride in providing transparent, detailed, and professional pest protection so our customers can feel confident in the care of their home.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your feedback about Jared means a lot to our team!
-Jasmine
No more rodents!
I am very happy with Aptive. I had settled and lived with mice having free rein for a few years under your competitor. (They only gave me sticky paper for inside control.) You provided bait boxes and replenish them every 2weeks. Your technicians are very professional. Jacob served me last. I am most satisfied!
23 gennaio 2026
Risposta di Aptive Pest Control - Virginia Beach
Hi Cheryl,
Thank you so much for sharing your experience! We’re thrilled to hear that our approach has made such a positive difference in controlling mice in your home. It’s wonderful to know that Jacob and our team have provided professional, thorough service and that our bait box system has given you the results you were looking for.
At Aptive, we take pride in delivering effective pest protection and attentive care to every home in our neighborhood. We truly appreciate you trusting us to protect your home, and your kind words mean a lot to our team!
-Jasmine
Aptive customer service
Technician was familiar with treatment requirements for my house.
We have not had any indoor bug sightings/evidence in several months
Would prefer a 2- or 3-hour window scheduled for service so I don't have to block off the whole day void of other activities
9 gennaio 2026
Risposta di Aptive Pest Control - Virginia Beach
Hi Rex,
We’re glad to hear that our service professional was knowledgeable about your home and that you’ve had no indoor bug activity for several months. At Aptive, we take pride in providing effective, tailored solutions that keep our neighbors’ homes protected. We also appreciate your feedback about appointment windows and will share it with our team as we continually look for ways to make scheduling as convenient as possible. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
One of the WORST pest services on the market
I was promised services at $50 a month by the door salesman but my bill is $60 a month. The pest control specialists don't get the wasp nests from the second floor eaves after repeatedly requesting them to be removed. I detail and add pictures of what I want removed (wasp nests) and then the specialists arrives on scene clueless to what I want. It seems my requests details don't matter and my feedback raises no concerns. By far the worst pest service n the market not by products use but by promises being broken and administrative business practices being automated without any human engagement, or lack of caring human engagement.
23 dicembre 2025
Risposta di Aptive Pest Control - Virginia Beach
Hi Tyler,
I can understand how frustrating this experience has been, especially when expectations around pricing and specific service requests were not met. That is not the experience we want anyone to have with Aptive.
The concerns you raised about the monthly cost and the repeated requests to remove wasp nests, particularly in second floor eaves, are important. When details and photos are provided ahead of time, they should be reviewed so the service professional arrives prepared. When that does not happen, it can feel like your input is being overlooked, and that matters to us.
We also hear your concerns around communication and the lack of personal engagement. Aptive is built on people caring for people’s homes, and when that connection feels missing, we need to do better.
We would appreciate the opportunity to review your account, address the pricing conversation, and make sure your service concerns are properly handled. Please reach out to us directly at socialmedia@goaptive.com so we can take a closer look and work toward making this right. Your feedback is valuable, and we want to improve your experience moving forward.
-Jasmine
NO bugs inside this fall!
11 dicembre 2025
Risposta di Aptive Pest Control - Virginia Beach
Hi Jean,
Thank you for sharing your feedback! We’re thrilled to hear that you’ve haven't seen any bugs this fall. At Aptive, we take pride in providing effective and thorough pest control to keep your home protected throughout the seasons.
We truly appreciate you being a part of the Aptive community and look forward to continuing to serve you.
-Jasmine
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