Aptive has provided good service for many years, but things have gone downhill with the last two visits. The two technicians that showed up were here for less than 15 minutes. Instead of speaking wit... Leggi di più
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SPENCER your Technician IS THE GREATEST!!! His attention to detail and thoroughness is awesome and befits the highest professional standards !!! As far as Aptive itself I rate you a ZERO STARS. Re... Leggi di più
L'azienda ha risposto
They arrive on a set schedule, I never need to worry about schedule times, They take care of business wether I'm home or not, seamless routine. Before I started with Aptive, my covered back deck was... Leggi di più
L'azienda ha risposto
Brian is a very friendly, professional and knowledgeable technician. He did a very thorough job serving my home. I would like to have Brian service my home whenever it’s needed. He is an asset to... Leggi di più
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Dettagli dell'azienda
Welcome to Aptive Pest Control
Scritti dall'azienda
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informazioni di contatto
917 134th St. S.W., Suite A-6, 98204, Everett, WA, Stati Uniti
- 12067410820
We overthink pests so you don't have to.
4,4
Eccellente
176 recensioni
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Disappointing experience
Aptive has provided good service for many years, but things have gone downhill with the last two visits. The two technicians that showed up were here for less than 15 minutes. Instead of speaking with me at the end of service, they just vanished without closing out, or letting me know to close my garage doors at completion. Cobwebs weren't swept out of the eves, even in my main entry, granules were not dropped in my small lawn to kill grubs for mole prevention, the rodent bait traps were unchecked, and they didn't respond to my inquiries via text after they departed. I called support for a reservice, and this employee did a good job on missed items, but unfortunately used the wrong product on my lawn for grubs.
Separately, I have continued to have issues with scheduling. The automated system Aptive uses always seems to book my follow-up appointments a month+ too early, and I have to waste time making adjustments with them. Pretty frustrating. I have other pest control companies looking to convert me. I will now be entertaining new bids.
2 giugno 2026
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L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
The technician did a very thorough job
The technician did a very thorough job. I'm very pleased with the level of service provided.
31 maggio 2026
Risposta di Aptive Pest Control - Seattle
Hi JD,
Thank you for taking the time to share this feedback. We’re really glad to hear your service professional provided a thorough service, took care in the work, and made sure your questions were answered during your visit with Aptive.
That combination of quality work and clear communication is exactly what we aim to deliver every time. At Aptive, we’ve got this handled, and we truly appreciate you trusting us with your home.
-Jasmine, Aptive Care Team
I’m still seeing ants after a full year…
I’m still seeing ants after a full year of service.
So I don’t know how effective the treatments are. So far it looks like it’s not that good.
Also please make sure that all of your agents who enter our home make sure he/she wears their shoe covers. When they walk outside it’s dirty. So please don’t come back into our home with out your shoe covers on. Thanks
29 maggio 2026
Risposta di Aptive Pest Control - Seattle
Thank you for bringing this to our attention, Cj. We’re sorry to hear you’re still seeing ant activity after having service for so long, as we understand how frustrating it can be when results don't meet expectations. We also appreciate you bringing your concerns about shoe covers to our attention. We understand the importance of keeping your home clean, and we’ll be sure our team has a reminder to wear those coverings. If you're open to it, we’d like the opportunity to learn more about your experience and review your concerns further so we can find a solution for the ant issue. Please email socialmedia@goaptive.com with your service address and any additional details you'd like to share so our team can take a closer look. We are here to help in any way we can!
-Alexis, Aptive Care Team
Risposta di Aptive Pest Control - Seattle
Hi Bill,
We really appreciate you taking the time to share this. It’s great to hear the communication, service explanations, and photos all helped make the experience clear and easy to follow, that transparency is something we really value at Aptive.
At Aptive, we aim to make sure everything feels fully handled and straightforward, so you always know exactly what’s being done for your home. Thank you for choosing Aptive, we truly appreciate your trust in us.
-Jasmine, Aptive Care Team
The person who did the service for me was Dillon.
The person who did the service for Aptive to my house Dillon and the 2 other guys who were there with him; did a terrific job. I am vey satisfied with the service. Thank you
28 maggio 2026
Risposta di Aptive Pest Control - Seattle
Hi Linda,
We really appreciate you taking the time to share this. It’s great to hear Dillon and the team delivered such a terrific experience and that you’re very satisfied with the service.
At Aptive, we aim to make every visit feel fully handled with care, teamwork, and attention to detail so you can feel confident your home is well taken care of. Thank you for choosing Aptive, we truly appreciate your trust in us.
-Jasmine, Aptive Care Team
Harley was the tech
Harley was the tech. I had 2 specific items I requested he check out. He took care of them fine and did provide photos of a the areas he covered.
3 giugno 2026
Risposta di Aptive Pest Control - Seattle
Hi Doug,
We really appreciate you sharing this! It’s great to hear that Harley was able to address your specific concerns and provide photo updates for the areas treated.
At Aptive, we’re big on clear communication and following through on what matters most to you, so it’s great to know that came through in your service. As always, we’ve got this handled when it comes to making sure your requests are taken care of and your home stays protected.
-Jasmine, Aptive Care Team
Explained a number of things about the…
Explained a number of things about the service and what he was doing. Very thorough!
2 giugno 2026
Risposta di Aptive Pest Control - Seattle
Hi Ron,
We really appreciate you taking the time to share this! It’s great to hear your Aptive service professional took the time to explain the service clearly and was very thorough in his work.
That level of communication and attention to detail is exactly what we strive for on every visit. As always, we’ve got this handled when it comes to making sure you understand the service and your home is cared for with thorough, reliable attention.
-Jasmine, Aptive Care Team
Risposta di Aptive Pest Control - Seattle
Hi Zina,
We really appreciate you taking the time to share this! It’s great to hear your Aptive service professional checked in with you and provided polite, thorough service during the visit.
That kind of communication and attention to detail is exactly what we aim for every time. As always, we’ve got this handled when it comes to making sure your experience is clear, respectful, and your home is well cared for.
-Jasmine, Aptive Care Team
Everyone is very friendly and answer my…
Everyone is very friendly and answer my questions. Thanks for keeping the bugs and rodents away.
26 maggio 2026
Risposta di Aptive Pest Control - Seattle
Hi there,
Thank you for the great feedback! We’re so glad to hear our team has been friendly, helpful, and able to answer your questions, and that you’re seeing great results keeping pests away.
At Aptive, our goal is to make sure everything is handled with care, communication, and consistency so you can feel comfortable in your home. We truly appreciate you choosing Aptive and taking the time to share your experience.
-Jasmine, Aptive Care Team
Very polite and concerned about my…
Very polite and concerned about my property. Thank you.
29 maggio 2026
Risposta di Aptive Pest Control - Seattle
It's great to hear that you're satisfied with the treatment provided, MIKE SZYMONIK! Our goal is to provide the best service possible every time we're at your home, and knowing your needs are being handled with the high level of care you deserve means a lot to us. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Communication
Communication. Not just telling me what will happen but explaining products used, asking questions, and comprehending responses, making personal connection.
27 maggio 2026
Risposta di Aptive Pest Control - Seattle
We're beyond thrilled to hear that our team did such a great job treating your home! Our number one goal is to provide the best service possible and ensure all of your concerns are handled with the care you deserve, and feedback like this really lets us know we're on the right track. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
Real experience may 27 & 28 and 6 years ago
I had been with aptive pest control many years ago and canceled because non-consistent service and constant cancellations. It's about 6 years later and one of their people came to my door and I thought heck yeah. I had an appointment the 27th between 8:00 and 10:00 a.m. by 11:00 as they had canceled I had taken work off. That made me frustrated. They rescheduled between 4:00 and 9:00 that very same day, at 9:25 at night I get a text that they canceled on me again. I called the next morning, which is today. They said they would for sure be herebetween 4:00 and 5:00, at 5:25 I get a text that they canceled. I called to discontinue service because this is only their second service call and they were clear that they would charge a lot if i didcontinue service. I spent 20 minutes on the phone arguing with them that they can't charge me cancellation service when they canceled me three times. I told them they should pay me the $200 x 3 for canceling on me if I have to pay $200 for canceling my service... After a long back and forth they did honor not charging me extra. I do not recommend them. They don't show for their appointments.
27 maggio 2026
Non scritta su invito
Risposta di Aptive Pest Control - Seattle
Hi Michelle,
We’re really sorry to hear about the frustration and inconvenience you experienced with the missed and rescheduled appointments. Having time set aside and then receiving last-minute cancellations is understandably upsetting, especially when it happens more than once.
At Aptive, consistency and clear communication are important to us, and it’s clear we didn’t deliver that experience here. We appreciate you taking the time to share this feedback, as it helps us identify where we need to improve so situations like this are better handled moving forward.
If you’re open to it, please reach out to socialmedia@goaptive.com directly so we can review your account and better understand what happened.
-Jasmine, Aptive Care Team
SPENCER your Technician IS THE…
SPENCER your Technician IS THE GREATEST!!! His attention to detail and thoroughness is awesome and befits the highest professional standards !!!
As far as Aptive itself I rate you a ZERO STARS. Rescheduling my appointment from Tuesday May 26th to Saturday May 23rd is unfortunate but it happens. BUT doing so via an unmonitored email at 6am on Saturday May 23rd is COMPLETELY ASSININE !!! Who reads their email on the weekend let alone on Saturday morning at 6:00 AM !!! YOU CREATED a disaster in-waiting if I had not been home when your technician showed up at 2:45pm. What a surprise when he showed up !!! DO BETTER as seriously your Customer Support ABSOLUTELY SUCKS !!! Very unprofessional and clownish !!
23 maggio 2026
Risposta di Aptive Pest Control - Seattle
Hi Gary,
Thanks for taking the time to share this, and I’m really glad to hear Spencer delivered such excellent service with strong attention to detail. I’ll be sure to pass that recognition along to him.
That said, I’m sorry for the frustration caused by the short-notice scheduling change and the way it was communicated. That’s not the experience we aim to provide at Aptive, and I understand why it felt disruptive and unprofessional.
Please reach out to socialmedia@goaptive.com directly so we can review what happened and make sure it’s properly handled. At Aptive, we’ve got this handled, and we want your full experience to match the quality Spencer provided.
-Jasmine, Aptive Care Team
Spent 10 minutes max at my house
Spent 10 minutes max at my house. I’m seeing more spiders. Strongly considering firing this company and going with another.
21 maggio 2026
Risposta di Aptive Pest Control - Seattle
Hi Cindy,
Thank you for sharing your feedback. I’m sorry to hear you’re feeling this way and that you’ve noticed an increase in spiders after your service. That’s not the experience we want for our customers at Aptive.
We aim to make pest control feel simple and handled, with results you can feel confident in, so I understand your frustration with the time spent and the outcome you’re seeing.
If you’re open to it, please reach out to socialmedia@goaptive.com directly so we can review your account, take a closer look at what’s going on, and work toward getting this properly addressed.
-Jasmine, Aptive Care Team
He was very personable and did a…
He was very personable and did a thorough job and told me what he was doing also
21 maggio 2026
Risposta di Aptive Pest Control - Seattle
Hi Kathy,
We really appreciate you sharing this. It is great to hear your service professional was personable, thorough, and took the time to explain what he was doing during the visit. That kind of communication and attention to detail is exactly what we strive for at Aptive, because we want you to feel informed and comfortable every step of the way. We have got this handled, and we are glad we could take care of your home in a way that felt clear and reliable.
-Jasmine, Aptive Care Team
APTIV staff are Always reliably on…
APTIV staff are Always reliably on time, always take time to explain what they are doing, always listen to and solve any concerns we have. Always respectful, always communicate all the service received on our visit. We are extremely satisfied and recommend APTIV to our friends.
19 maggio 2026
Risposta di Aptive Pest Control - Seattle
Hi Susan,
We really appreciate you taking the time to share this. It’s great to hear your Aptive service professionals are consistently on time, taking the time to explain the service, listening to your concerns, and communicating clearly throughout each visit. That level of reliability and respect is exactly what we strive for every day at Aptive. We’re especially grateful for your recommendation and continued trust. You can always count on us to keep everything handled with care and consistency each time we come out.
-Jasmine, Aptive Care Team
Positive experience
Technician was on time, walked through to see the areas I was concerned about, and gave me treatment options. Overall a very positive experience.
9 maggio 2026
Risposta di Aptive Pest Control - Seattle
Hi there,
Thank you for choosing Aptive and taking the time to share your experience! We’re really glad to hear your service professional was on time, took the time to walk through your concerns, and explained treatment options clearly. That kind of communication and attention to detail is exactly what we strive for on every visit. At Aptive, we want you to feel confident that your home is in good hands and that every concern is fully handled with care and transparency. We truly appreciate you being a part of Aptive!
-Jasmine, Aptive Care Team
I feel that for the money I pay it’s…
I feel that for the money I pay it’s way too much for the service. The workers are great.
8 maggio 2026
Risposta di Aptive Pest Control - Seattle
Thank you for sharing this with us, Susie. I’m glad to hear the service professionals themselves have been great to work with, though I’m sorry the overall value of the service hasn’t felt right for you.
We’d like the opportunity to review your account and service details to better understand your concerns and see how things have been going on your end. Please reach out to us at socialmedia@goaptive.com with your service address, and we’ll take a closer look. We're here to help in any way we can!
-Alexis, Aptive Care Team
They arrive on a set schedule
They arrive on a set schedule, I never need to worry about schedule times, They take care of business wether I'm home or not, seamless routine. Before I started with Aptive, my covered back deck was unusable because of spiders and web activity, now I can enjoy my covered outdoor area without fear.
7 maggio 2026
Risposta di Aptive Pest Control - Seattle
We really appreciate your feedback, Lynette! It’s wonderful to hear how smoothly everything has been going for you. Having a consistent schedule and knowing the service will be handled whether you’re home or not really does make a difference, and I’m so glad that routine has brought you peace of mind. Hearing that your covered deck has gone from being unusable to a space you can comfortably enjoy is exactly the kind of outcome we hope to deliver. Creating that kind of improvement for your home is what our team strives for every day.
We’re truly grateful you’ve chosen Aptive to help care for your pest concerns and to be part of your home’s ongoing protection!
-Alexis, Aptive Care Team
Great customer service
Great customer service. The tech always contacts us before he arrives and sends photos of all the wor he has completed.
6 maggio 2026
Risposta di Aptive Pest Control - Seattle
Thanks for taking a moment to share this with us, Christine! We love to hear that the communication and attention to detail have made a positive impact, especially with the advance notice before arrival and the photos showing the completed work. That transparency and consistency really matter, and we’re grateful you’ve chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
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