Aptive Pest Control - San Jose Recensioni 139

Risposta di Aptive Pest Control - San Jose

16 mar 2026

Hi Cathy,

Thank you for sharing your feedback! We’re delighted to hear that our team keeps you informed ahead of each visit and provides polite, friendly service while addressing any concerns you may have. At Aptive, we strive to combine effective pest control with clear communication and a positive customer experience, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Risposta di Aptive Pest Control - San Jose

16 mar 2026

Hi Jackie,

Thank you for sharing your feedback! We’re glad to hear that our team is punctual and shows up on the scheduled day. At Aptive, we strive to provide reliable, timely service while ensuring every customer feels confident in the care we provide, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Risposta di Aptive Pest Control - San Jose

16 mar 2026

Hi Carol,

Thank you for sharing your feedback! We’re thrilled to hear that James provided excellent service, attentively addressed your needs, and handled everything efficiently and professionally. At Aptive, we take pride in having service professionals who combine effective pest control with courteous, considerate care, and we truly appreciate you being part of the Aptive neighborhood.

-Jasmine

Risposta di Aptive Pest Control - San Jose

12 mar 2026

Hi Patricia,

Thank you for taking the time to share this feedback. I completely understand how frustrating it must have been to have service completed without the notice you expected, especially when your preference was for service only twice a year. That kind of misalignment around scheduling can understandably cause concern.

At Aptive, we want our customers to feel informed and comfortable with when service is taking place, and you should also be able to clearly see what work was completed at your home. Your comments about the notification, service frequency, and documentation are important and help us take a closer look at where the experience can be improved.

We would really appreciate the opportunity to review your account and make sure your service plan reflects the schedule you originally wanted. Please reach out to us at socialmedia@goaptive.com so we can take a closer look and work toward a solution with you.

Thank you again for sharing your experience and for giving Aptive the chance to make this right.

-Jasmine

Risposta di Aptive Pest Control - San Jose

2 mar 2026

Hi James,

Thank you for taking the time to share your experience! We’re thrilled to hear that our treatments effectively resolved your ant problem and that your home has stayed protected. It’s also wonderful to know that our service professionals made a positive impression with their professionalism and courtesy.

At Aptive, we take pride in providing thorough, effective, and reliable service to keep your home protected and comfortable. We truly appreciate your trust in us and look forward to continuing to support your home’s pest control needs.

-Jasmine

Risposta di Aptive Pest Control - San Jose

2 mar 2026

Hi there,

Thank you for sharing your experience with us. I completely understand how frustrating it must be to continue dealing with a mouse in your home despite multiple visits. At Aptive, our goal is to provide effective solutions and peace of mind, and I’m sorry that this has been an ongoing issue for you.

We want to make sure this is fully resolved. If you haven’t already, please reach out to us directly at socialmedia@goaptive.com so we can review your account, assess the current approach, and make any necessary adjustments to get the results you deserve. Your feedback is important, and we’re committed to providing the quality service that Aptive is known for.

Thank you again for bringing this to our attention and for giving us the opportunity to make it right.

-Jasmine

Risposta di Aptive Pest Control - San Jose

2 mar 2026

Hi Joanna,

Thank you for sharing your experience with us. I completely understand how frustrating it must be to deal with multiple pest outbreaks so close together and to feel that our treatments weren’t effective. At Aptive, we aim to provide reliable and effective service, and I’m truly sorry that your experience did not meet those expectations.

I also understand your concerns about scheduling during holidays and weather conditions. Your feedback is important, and we take it seriously as we work to improve our communication, scheduling practices, and treatment effectiveness.

If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can review your account and discuss the best approach to ensure your pest issues are properly addressed. We’re committed to providing the quality service and peace of mind that Aptive is known for.

Thank you again for giving us the opportunity to learn from your experience and make improvements.

-Jasmine

Risposta di Aptive Pest Control - San Jose

23 feb 2026

Hi Susan,

Thank you for sharing your experience! We’re thrilled to hear that our team’s communication and professionalism have made such a positive impression. At Aptive Environmental, we take pride in providing courteous, knowledgeable service that ensures your home is properly protected from pests.

Feedback like yours means a lot to our team and motivates us to continue delivering the high-quality, reliable service our customers deserve. We truly appreciate you choosing Aptive!

-Jasmine

Risposta di Aptive Pest Control - San Jose

19 feb 2026

Hi Gerry,

Thank you for taking the time to share this feedback. I can understand how frustrating it would feel to expect a follow-up and not receive the items or communication that were promised, and that’s certainly not the experience we want anyone to have with Aptive.

We appreciate you bringing this to our attention, as it gives us the opportunity to look into what happened and make things right. Your concerns matter to us, and our team would truly like the chance to follow up on the vent covers and ensure you receive the support you were expecting when you signed up.

Please reach out to us at socialmedia@goaptive.com at your convenience so we can review your account and work toward a resolution. Thank you for choosing Aptive and for giving us the opportunity to improve your experience.

-Jasmine

Risposta di Aptive Pest Control - San Jose

6 feb 2026

Hi Francoise,

Thank you for taking the time to share your experience and for choosing Aptive. We’re glad to hear that your service professional was courteous and thorough in checking your rat traps. Providing attentive, reliable service is what we strive for every day, and your feedback means a lot to us. We truly appreciate you being part of the Aptive family and look forward to continuing to care for your home.

-Jasmine

Risposta di Aptive Pest Control - San Jose

2 feb 2026

Hi Tom,

We’re thrilled to hear that our service professional provided knowledgeable, thorough, and professional service! At Aptive, we take pride in listening to our customers’ concerns, addressing problem areas carefully, and ensuring every job is completed with attention to detail. Thank you for trusting us and for being a valued part of the Aptive neighborhood.

-Jasmine

Risposta di Aptive Pest Control - San Jose

29 gen 2026

Hi Pat,

Thank you for taking the time to share this with us. At Aptive, we want every service to feel thorough and worth your time, so I completely understand why a short visit would raise concerns, especially with a larger yard.

Our service professionals are trained to follow a detailed treatment plan that includes both spraying and removing cobwebs where applicable, and the length of a visit should always reflect the size and needs of the property. What you described doesn’t sound like the experience we aim to provide, and we’d appreciate the chance to take a closer look at your service and make this right.

Please feel free to reach out to us at socialmedia@goaptive.com so we can review what was completed and ensure your home is getting the level of care you expect from Aptive. We truly value you being part of the Aptive neighborhood and want to make sure you feel confident in the service you receive.

-Jasmine

Risposta di Aptive Pest Control - San Jose

29 gen 2026

Hi Benjamin,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team has consistently provided professional and considerate service over the years. At Aptive, our goal is always to deliver pest management that you can rely on and feel confident about, and it’s wonderful to know we’ve earned your trust.

We truly appreciate you being part of the Aptive neighborhood and for recommending our services. Feedback like yours means a lot to our team, and we’ll be sure to share your kind words with everyone who serves you.

-Jasmine

Risposta di Aptive Pest Control - San Jose

29 gen 2026

Hi Bianca,

Thank you for sharing your experience! We’re thrilled to hear that our service has helped eliminate the roach problem in your garage and reduced black widow activity around your home. At Aptive, our goal is to provide effective, reliable pest control that keeps your home safe and comfortable, and it’s wonderful to know our efforts are making a difference for you.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Feedback like yours means a lot to our team, and we’ll be sure to share it with everyone who serves you.

-Jasmine

Risposta di Aptive Pest Control - San Jose

26 gen 2026

Hi Patricia,

Thank you so much for sharing your experience! We’re thrilled to hear that Javon provided thorough and focused service and that you would welcome him back for future visits. At Aptive, our team takes pride in delivering detailed, effective pest protection while ensuring every customer feels confident and well cared for.

We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your feedback means a lot to our team!

-Jasmine

Risposta di Aptive Pest Control - San Jose

23 gen 2026

Hi Larry,

Thank you so much for sharing your experience. We’re thrilled to hear that our team’s enthusiasm, dedication, and attention to detail stood out during your service. Brushing off cobwebs, listening to concerns, and thorough follow-through are all part of the standards we set for our service professionals, and it’s wonderful to know that reflected in your visit.

We’re also glad our systems for scheduling, arrival alerts, and photo documentation contributed to a smooth experience. Your feedback is incredibly meaningful and motivates our team to continue providing the high level of service we aim for every day. We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.

-Jasmine

Risposta di Aptive Pest Control - San Jose

22 gen 2026

Hi Bob,

Thank you for such great feedback. At Aptive, we’re proud of the care our service professionals put into every visit, so it’s wonderful to hear that you experienced excellent service and felt the pricing was fair for the results you’re seeing. Most of all, we love knowing your home is protected, that’s what it’s all about. Thank you for choosing Aptive and for being part of our neighborhood, we truly appreciate you.

-Jasmine

Risposta di Aptive Pest Control - San Jose

21 gen 2026

Hi Ronnie,

Thank you for taking the time to share such thoughtful feedback. We’re thrilled to hear that our reliability, hard work, and communication have made a positive impression. At Aptive, we strive to provide service that’s thorough, consistent, and easy to understand, so it’s wonderful to know that your experience reflects that.

We truly appreciate your trust and your kind words, and we’re grateful to have you as part of the Aptive community. Thank you for letting us take care of your home!

-Jasmine

Risposta di Aptive Pest Control - San Jose

21 gen 2026

Hi Margaret,

Thank you for sharing this and for recognizing the work our service professionals provide, we truly appreciate that. We understand how frustrating it can be to feel caught off guard by details that weren’t clearly explained upfront, especially when it comes to coverage and pricing.

At Aptive, we want our customers to have a clear understanding of what’s included in their plan, along with any limitations or early cancellation fees, so there are no surprises later on. We also understand how confusing it can feel to hear about different pricing experiences in the neighborhood, and we’d like the opportunity to review your account and the original agreement to make sure everything was communicated accurately.

Your feedback matters to us, and we’d appreciate the chance to connect directly, answer your questions, and see what we can do to improve your experience moving forward. Please reach out to us at socialmedia@goaptive.com when you have a moment so we can take a closer look.

Thank you for being part of the Aptive community and for taking the time to share your experience.

-Jasmine

Risposta di Aptive Pest Control - San Jose

19 gen 2026

Hi Rob,

Thank you for taking the time to share your feedback. We completely understand how frustrating it can be to continue seeing ants despite multiple visits, and we appreciate the detailed information you’ve provided about the locations and potential entry points.

At Aptive, our goal is to provide thorough, effective service and clear communication about treatment plans. We take your observations seriously and want to make sure the right steps are taken to address the colony and prevent further issues. Sometimes ant colonies require targeted follow-ups or alternative strategies, and we’d like the opportunity to review your account and the treatments performed to determine the best next steps, including more specific entry-point treatments if needed.

Please reach out to us at socialmedia@goaptive.com so we can discuss a plan to fully address the infestation and ensure your home gets the attention it needs. Thank you for being part of the Aptive neighborhood and for giving us the chance to make this right.

-Jasmine