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Aptive Pest Control - San Jose Recensioni 139

TrustScore 4.5 su 5

4,4

48531 Warm Springs Blvd, Ste 410, 94539 Fremont, CA, US


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Valutata 4 stelle su 5

Aptive has been servicing our home fine. However, I'm noticing quite a few honey and other bees around our home and do not what them exterminated. For this reason, please cancel our service subscri... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Aptive always let me know the day they are coming, arrive on the scheduled day, lets me know the time of arrival, asks about my specific concerns then notifies me when finished. Provides pictures to... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

The techs are always professional and communicative and on time . So far this being my 7th treatment all has been good . It did take the office a little time to get it right that I need after noon my... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Our service has always been THE BEST! The Aptive service reps are courteous, timely, very thorough and provide lots of pictures documenting all the areas they maintain. we appreciate their work & su... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio di disinfestazione

Informazioni su Aptive Pest Control - San Jose

Scritti dall'azienda

Welcome to Aptive Pest Control

Scritti dall'azienda

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Informazioni di contatto

  • 48531 Warm Springs Blvd, Ste 410, 94539, Fremont, CA, Stati Uniti

  • 14154130540
Promotion box for Aptive Pest Control - San Jose

We overthink pests so you don't have to.

Smarter pest control starts here.

4,4

Eccellente

TrustScore 4.5 su 5

139 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 4 stelle su 5

The techs are always professional and…

The techs are always professional and communicative and on time . So far this being my 7th treatment all has been good . It did take the office a little time to get it right that I need after noon my scheduled time Always….

28 maggio 2026
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Risposta di Aptive Pest Control - San Jose

Hi Peter,

We really appreciate you taking the time to share this and for sticking with us through your treatments. At Aptive, it’s great to hear your service professionals have been on time, professional, and communicative throughout your service.

I also want to acknowledge your note about scheduling. I understand how important it is to consistently receive your preferred afternoon time, and I’m sorry it took some time to get that fully aligned.

Thank you for choosing Aptive, we’re glad to have you with us and we’ll make sure your preferences are properly handled moving forward.

-Jasmine, Aptive Care Team

Valutata 5 stelle su 5

Excellent Service

Aptive always let me know the day they are coming, arrive on the scheduled day, lets me know the time of arrival, asks about my specific concerns then notifies me when finished.
Provides pictures to show the treated areas.

21 maggio 2026
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Risposta di Aptive Pest Control - San Jose

Thank you for being a valued customer and for sharing your experience with us, Rosa! We’re pleased to hear the communication throughout your service has been consistent and helpful, from appointment reminders and arrival updates to discussing your specific concerns before treatment begins. We’re also glad the follow-up photos help provide visibility into the work completed. We’re grateful you’ve chosen Aptive to handle your needs!

-Alexis, Aptive Care Team

Valutata 4 stelle su 5

Honey bees

Aptive has been servicing our home fine. However, I'm noticing quite a few honey and other bees around our home and do not what them exterminated. For this reason, please cancel our service subscription. Thank you, David Steinert

19 maggio 2026
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Risposta di Aptive Pest Control - San Jose

Hi Charlene and Dave,

Thanks for taking the time to share this and for trusting Aptive while we’ve been servicing your home. We understand your concern about seeing more bees around your property, especially since you prefer to avoid harming them, and that’s something we absolutely respect. In many cases, honeybees aren’t targeted by our service professionals, and we’d be glad to take a closer look at what may be contributing to the activity.

Before anything is changed on your account, please reach out to socialmedia@goaptive.com so we can review your concerns together and make sure everything is properly handled. At Aptive, we’ve got this handled and want to be sure you feel confident in the next step.

-Jasmine, Aptive Care Team

Valutata 5 stelle su 5

Overall communication

Overall communication: arrival time, service completed, any other issues that may arise. Friendly staff.

15 maggio 2026
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Risposta di Aptive Pest Control - San Jose

We really appreciate you taking a moment to share this with us, HEIDI PARRISH! It's absolutely wonderful to know that you've been so satisfied with the service our team has been providing. Our goal is to provide reliable treatments with a smile, and we look forward to continue protecting your home from pests for years to come. Thanks for being the best part of Aptive!

-Alexis, Aptive Care Team

Valutata 5 stelle su 5

Fremont Glenmoor Drive

Justin communicated every aspect of the appointment to service my home; when he was going to arrive, what my concerns are, how long it will take and what he did to address my concerns. Very professional and also courteous.

22 maggio 2026
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Risposta di Aptive Pest Control - San Jose

Hi Richard,

Thank you for sharing this and for choosing Aptive. We’re really glad to hear Justin kept you informed throughout the entire appointment and delivered professional, courteous service while addressing your concerns.

That’s exactly what we aim for at Aptive, making sure every visit is handled with clear communication, professionalism, and attention to detail so you always feel confident in the care your home is receiving. We appreciate your feedback!

-Jasmine, Aptive Care Team

Valutata 5 stelle su 5

Professional service.

20 maggio 2026
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Risposta di Aptive Pest Control - San Jose

Hi Steve,

We really appreciate you taking the time to share this. It is great to hear you experienced professional service, because delivering reliable and respectful care is exactly what we aim for at Aptive. We have got this handled, and we are glad we could take care of your home.

-Jasmine, Aptive Care Team

Valutata 5 stelle su 5

Quick and efficient service

Quick and efficient service
Friendly employee

10 maggio 2026
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Risposta di Aptive Pest Control - San Jose

Hi Josh,

We really appreciate you taking a moment to share this. It’s great to hear your service was quick, efficient, and delivered with a friendly experience.

At Aptive, we work hard to make every visit feel smooth, respectful, and fully handled from start to finish. We’re glad that came through during your service, and we truly appreciate you choosing Aptive.

-Jasmine, Aptive Care Team

Valutata 5 stelle su 5

Full customer experience.

Asked about pest issues, listened to the problems and then actually solved the problem. He Discussed the issues so that we understood and agreed with what would be the best approach. Justin was great.

12 maggio 2026
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Risposta di Aptive Pest Control - San Jose

Hi Gregory,

Thank you for taking the time to share this feedback. We’re really glad to hear Justin took the time to listen closely to your concerns, explain the situation clearly, and walk you through the best approach before getting started. That kind of communication and problem-solving is exactly what we aim for at Aptive.

It’s great to know the issue wasn’t just discussed, but actually resolved in a way that gave you confidence in the plan moving forward. We’ve got this handled on our end, and we truly appreciate you choosing Aptive to take care of your home.

-Jasmine, Aptive Care Team

Valutata 5 stelle su 5

Continues the great work and handling…

Continues the great work and handling of my home's needs as done from the start of the service

12 maggio 2026
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Risposta di Aptive Pest Control - San Jose

Thanks for sharing this with us, Donna! I’m glad to hear the service has continued to meet your home’s needs consistently since the beginning of your service. Providing reliable, effective service is our priority, and it's wonderful to know your treatments are being handled to your satisfaction.

We appreciate you taking the time to share your experience and are grateful to have you as a part of the Aptive neighborhood!

-Alexis, Aptive Care Team

Valutata 5 stelle su 5

Our service has always been THE BEST

Our service has always been THE BEST! The Aptive service reps are courteous, timely, very thorough and provide lots of pictures documenting all the areas they maintain. we appreciate their work & support in keeping our home free from pests. THANK YOU!

19 marzo 2026
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Risposta di Aptive Pest Control - San Jose

Hi Rania,

We really appreciate you taking the time to share such thoughtful feedback! It’s great to hear that your experience with Aptive has consistently been top-tier and that our service professionals have been courteous, timely, thorough, and transparent with the photo documentation.

At Aptive, we believe peace of mind starts with knowing your home is truly being taken care of, and we’re proud to help keep everything handled so you can focus on what matters most. We’ll make sure to pass along your kind words to the team.

Thank you for choosing Aptive and for trusting us to help protect your home!

-Jasmine, Aptive Care Team

Valutata 3 stelle su 5

Said they completed the service even though they couldn't get in

They've been pretty good, but it seems like there is always a different technician, and we frequently have to call them back for re-treatment. No one was home during the most recent visit, and the tech said he completed the service even though he couldn't access the back yard. I could see on my cameras that he was there for 6 minutes. They no longer have email or website access, so I had to call. That left me wondering if this is a real company.

2 maggio 2026
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Risposta di Aptive Pest Control - San Jose

Thank you for taking the time to share this, John. I’m sorry for the frustration this visit caused, especially with the access limitations and the lack of clear follow-up options available when you needed support.

I’d like to take a closer look at your recent service and ensure everything is properly reviewed, including what was completed during the visit and how the back yard access was handled. We can also make sure your account notes are updated so future visits better align with your expectations and property access.

If you’re willing, please email socialmedia@goaptive.com with your service address and any details you have. I’ll make sure it gets looked into carefully so we can help bring more consistency and clarity going forward!

-Alexis, Aptive Care Team

Valutata 1 stelle su 5

I am not sure if they did the service…

I am not sure if they did the service properly. I feel there are more bugs now than before the service

18 aprile 2026
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Risposta di Aptive Pest Control - San Jose

Hi Urja,

Thank you for taking the time to share this, and I’m sorry to hear about your experience. I understand how frustrating it would feel to see more pest activity after a service, especially when you’re expecting improvement. That’s not the outcome we want for you with Aptive.

Sometimes after treatment, pests can become more active before they fully subside, but what you’re describing still deserves a closer look and follow-up support. We want to make sure your concerns are properly addressed and that your service is performing as expected.

Please reach out to us at socialmedia@goaptive.com with your account details so we can review your service and help get this handled for you. At Aptive, we’ve got this handled and want to make sure your home is getting the protection you’re paying for.

-Jasmine

Valutata 5 stelle su 5

Fernando was very knowledgable and helpful!

Fernando was excellent at explaning and doing the work; and thorough at the outdoor work. He also answered my questions and did extra handling of several requests.

24 aprile 2026
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Risposta di Aptive Pest Control - San Jose

We’re so glad to hear Fernando provided such a thorough and attentive service, Karen! It’s great to know that he took the time to clearly explain the treatment, answer your questions, and go the extra mile to handle your requests. Thank you for being the best part of Aptive!

-Alexis

Valutata 5 stelle su 5

Aptive gets results

Aptive is responsive, a great value and they get results. Each employee we've met has been conscientious, detail oriented, helpful and friendly. I highly recommend Aptive

14 aprile 2026
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Risposta di Aptive Pest Control - San Jose

Hi there,

Thanks so much for sharing this, we really appreciate the thoughtful feedback and are glad to hear your experience with Aptive has been consistently positive. It’s great to know our team has been responsive, helpful, and detail-oriented while also delivering results and strong value, that’s exactly what we strive for on every visit. We truly appreciate your recommendation, and we’re always here to keep things handled for your home whenever you need us.

-Jasmine

Valutata 5 stelle su 5

The technician provided an arrival…

The technician provided an arrival target and a very descriptive list of areas addressed along with photos of each area addressed.

12 aprile 2026
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Risposta di Aptive Pest Control - San Jose

Hi John,

Thank you for taking the time to share your positive experience with Aptive. We are thrilled to hear that our service professional met your expectations by providing a clear arrival target and a detailed overview of the areas addressed, complete with photos. At Aptive, we strive to ensure that every aspect of our service is thoroughly handled, and it's gratifying to know that our efforts have resonated with you.

Your feedback is invaluable to us, and it motivates our team to continue delivering top-notch service. Should you need any further assistance or have additional questions, please don't hesitate to reach out. Remember, at Aptive, we've got this handled.

-Jasmine

Valutata 5 stelle su 5

Reliable

Reliable, friendly, cooperative, thorough

18 aprile 2026
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Risposta di Aptive Pest Control - San Jose

Hi there,

Thank you for sharing this, we really appreciate it. It’s great to hear you’ve found our service reliable, friendly, cooperative, and thorough, that’s exactly the experience we strive to deliver at Aptive. We’ve got this handled, and we’ll keep working to make sure that same level of consistency and care continues every time we visit.

-Jasmine

Valutata 5 stelle su 5

Attentive to job and keeping pets inclosed

Reliable and careful of pet enclosures in

4 aprile 2026
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Risposta di Aptive Pest Control - San Jose

Thank you so much for taking the time to leave us such a wonderful review, Penny! IT's fantastic to hear that you find our service to be reliable and that we've been able to carefully manage the areas around your pet enclosures. Ensuring the security and satisfaction of our customers and their pets is a top priority for us at Aptive.

Your feedback is incredibly valuable, and it motivates our team to continue delivering the best service possible. If you ever have any questions or need further assistance, please don't hesitate to reach out. We really appreciate having you with us!

-Alexis

Valutata 5 stelle su 5

They always do a great job

They always do a great job, very thorough!

27 marzo 2026
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Risposta di Aptive Pest Control - San Jose

We’re happy to hear the service met your expectations, Alexandra! Professional and thorough care is what we strive for every time we're at your home. Thank you for being the best part of Aptive!

-Alexis

Valutata 5 stelle su 5

Excellent Service

We had lots of carpenter ants coming in my ADU last week. We believe it's because of extremely hot temperature. I went online to make a reservice appointment. It's so simple to get a time slot that fit my schedule. The Technician, Austen, is so professional and knowledgeable. He identified those ants are carpenter ants instead of termites. He investigated about my ADU to find possible root cause of them. Later he did a wonderful job to apply the chemicals and provide the photos of what he had been done. Number 1 service team, Aptive.

26 marzo 2026
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Risposta di Aptive Pest Control - San Jose

Hi Kang,

Thank you for sharing your experience! I’m thrilled to hear that Austen was professional, knowledgeable, and thorough in identifying the carpenter ants. Providing clear communication, photos, and insight into the root cause is exactly the kind of service we aim to deliver at Aptive.

We take pride in making sure every service is fully handled, from accurately diagnosing the problem to ensuring effective treatment, so you can feel confident your home is protected. We truly appreciate you choosing Aptive and being part of our neighborhood. You can always count on us, we’ve got it handled!

-Jasmine

Valutata 5 stelle su 5

Attention to detail

As always, Austen did an amazing job at addressing all of our pest control issues. After completing the work, he went over all of the requested points of concern and made sure that everything was addressed. We are very satisfied with the customer service with the technicians with this particular branch of Aptive.

20 marzo 2026
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Risposta di Aptive Pest Control - San Jose

Hi Dave,

We’re thrilled to hear that Austen provided such thorough and attentive service! At Aptive, we take pride in making sure every visit is handled carefully and that all of your concerns are addressed, so you can feel confident your home is protected. Thank you for trusting our team, we’ve got this handled and are happy to provide service you can rely on!

-Jasmine

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