Fair Priced. Seems expensive as a quarterly bill, but when broken out to a monthly or daily price, cost seems to be competitive with other companies. Photos provided to show work areas were treatmen... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
My appointment was from 8-12. I Lost most of my day waiting for your technician to show up to treat my yard. I called your customer service number and spoke to a lady by the name of Sunshine. She s... Leggi di più
Each individual that has ever come out to service our address has always been courteous, extremely helpful and always respectful and considerate since we have dogs and a cat. Always an excellent job.
Oh, hi! I just sent an email--so far I'm happy with Aptive. Their customer service reps and technicians have been kind, friendly, and I feel genuinely concerned about my issues. My next visit will be... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Welcome to Aptive Pest Control
Scritti dall'azienda
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informazioni di contatto
1049 E Nakoma St, 78216, San Antonio, TX, Stati Uniti
- 12107962851
We overthink pests so you don't have to.
4,4
Eccellente
174 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Tech very knowledgeable
Tech very knowledgeable, professional and thorough and friendly.
8 aprile 2025
Risposta di Aptive Pest Control - San Antonio
Hi Mary,
Thanks so much for your kind words! We're so glad to hear that your service professional was knowledgeable, professional, thorough, and friendly -- that's exactly the experience we aim to deliver with every visit. We truly appreciate you being a part of the Aptive neighborhood and trusting us to help protect your home!
-Jasmine
Risposta di Aptive Pest Control - San Antonio
Hi Robyn,
Thanks so much for the kind words! We're thrilled to hear that your experience with Aptive has been prompt, efficient, thorough, and professional -- just the kind of service we aim to deliver every time. We appreciate you being a part of the Aptive family!
-Jasmine
Chris took the time to explain and even…
Chris took the time to explain and even gave tidbits on combating ant situation coming from most likely the sink. He was attentive and patient. Very courteous and respectful.
6 aprile 2025
Risposta di Aptive Pest Control - San Antonio
Hi Folashade,
Thank you for taking the time to share this! We're so glad to hear that Chris was patient, informative, and respectful during the visit. It means a lot to know he took the time to explain things clearly and help you better understand the situation. Providing attentive and courteous service is what we strive for at Aptive, and we're grateful to have you as part of the neighborhood!
-Jasmine
Risposta di Aptive Pest Control - San Antonio
Hi April,
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us and that we could provide speedy service. At Aptive, we're always here to help with any pest control needs you might have. If you need anything in the future, don't hesitate to reach out!
-Jasmine
Risposta di Aptive Pest Control - San Antonio
Hi Joanne,
Thank you so much for your wonderful feedback! We're so glad to hear that you're happy with the service. It means a lot to us to know we're meeting your expectations. If there's ever anything more we can do for you, feel free to reach out. We're here to help!
-Jasmine
Your technician did an excellent job
Your technician did an excellent job. He was very thorough and listened to my concerns.
2 aprile 2025
Risposta di Aptive Pest Control - San Antonio
Hi Duane,
Thank you for your wonderful feedback! We are so glad to hear that our service professional was able to address your concerns and provide thorough service. At Aptive, we take great pride in ensuring our team is attentive to each customer's needs, and it is great to know that we have met your expectations.
If there is anything else we can do for you, please feel free to reach out to us. We are here to help!
-Jasmine
Chris
Chris, the technician, is the best! He always asks about issues I might be having and explains why in a very helpful manner. Plus, he comes out on soggy and rainy days.
27 marzo 2025
Risposta di Aptive Pest Control - San Antonio
Hi there,
We love hearing this! Chris sounds like a true professional who goes above and beyond to make sure your needs are met -- rain or shine! At Aptive, we take pride in having dedicated service professionals who truly care about our customers, and we are so glad to hear he has made a positive impact on your service. Thanks for sharing your experience, and for being a valued part of the Aptive family!
-Jasmine
Thinking about canceling service
Had an appointment scheduled for March 24th, I asked for Cory and for it to be in the evening. I received a call the afternoon of the 24th from a tech (not Cory) who asked me if the time frame was correct. I said it was correct and asked if Cory was going to be doing the service. He said he had to “call (my) boss” and he would call me back. I never got a call back. No one showed up that day. Or the entire next day for that. Then I received an email saying my appointment was now rescheduled. I am so tired of the inability to communicate, the lack of ability for an appointment to go smoothly, and the lack of customer service I have experienced from the company. Cory is the only reason I have stayed with the company. I am thinking I will call tomorrow and cancel my service though. This has all been too much.
24 marzo 2025
Risposta di Aptive Pest Control - San Antonio
Hi Jason and Michelle,
We truly appreciate you taking the time to share your experience. It is incredibly frustrating when expectations are not met, especially when you have made a specific request. We are sorry for the miscommunication and the inconvenience this caused -- it is not the level of service we strive for at Aptive.
Cory clearly has made a positive impact, and we would love the chance to make things right so you can continue to feel confident in our service. We would be happy to connect with you directly to address this and ensure a smoother experience moving forward. Please reach out to us at socialmedia@goaptive.com -- we want to help!
Thank you for being a part of the Aptive neighborhood. We value you and hope to regain your trust.
-Jasmine
Risposta di Aptive Pest Control - San Antonio
Hi James,
Thank you for taking the time to leave such a positive review! We’re thrilled to hear that you had a fast, friendly, and professional experience with Aptive. Our team works hard to ensure every visit is as efficient and pleasant as possible. If you need anything in the future, don’t hesitate to reach out – we’re here for you!
-Jasmine
Risposta di Aptive Pest Control - San Antonio
It's wonderful to hear that our team is consistently punctual and does a great job treating your home, Sharon! Your satisfaction is always what's most important to us, and we appreciate you sharing this feedback with us. Thank you for being the best part of Aptive!
-Alexis
Risposta di Aptive Pest Control - San Antonio
We love hearing this, Earl! It's absolutely wonderful to hear that our service professional made such a great impression with this treatment. Your feedback means the world to us, and we appreciate you being a part of the Aptive neighborhood!
-Alexis
Cris was very polite
Cris was very polite and asked if we had any areas of concern, and affirmed we only needed the outside done. He was very thorough brushing the eves, spraying and taking pictures. We hope to have Cris again!
17 marzo 2025
Risposta di Aptive Pest Control - San Antonio
We're so glad to hear you had a positive experience with Cris treating your home, Sandy. It's wonderful to know he was thorough and attentive to your pest control needs. We strive to provide excellent service, and we're happy to hear that he met your expectations. Thank you for being a part of Aptive!
-Alexis
Please let us know when service is due…
Unfortunately we aren’t notified prior to service. It would be nice to get an email letting us know it’s time for service.
18 marzo 2025
Risposta di Aptive Pest Control - San Antonio
Thank you for your feedback, Debby. We understand your frustration with not receiving a notification before service. Please contact us at socialmedia@goaptive.com and we'd be happy to take a closer look at your account preferences to ensure you're opted in to email notifications. We're here to help!
-Alexis
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