Fair Priced. Seems expensive as a quarterly bill, but when broken out to a monthly or daily price, cost seems to be competitive with other companies. Photos provided to show work areas were treatmen... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
My appointment was from 8-12. I Lost most of my day waiting for your technician to show up to treat my yard. I called your customer service number and spoke to a lady by the name of Sunshine. She s... Leggi di più
Each individual that has ever come out to service our address has always been courteous, extremely helpful and always respectful and considerate since we have dogs and a cat. Always an excellent job.
Oh, hi! I just sent an email--so far I'm happy with Aptive. Their customer service reps and technicians have been kind, friendly, and I feel genuinely concerned about my issues. My next visit will be... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Welcome to Aptive Pest Control
Scritti dall'azienda
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informazioni di contatto
1049 E Nakoma St, 78216, San Antonio, TX, Stati Uniti
- 12107962851
We overthink pests so you don't have to.
4,4
Eccellente
174 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Prompt and reliable
Prompt and reliable. Show concern for issues, explain treatment and explain treatments completed.
13 agosto 2025
Risposta di Aptive Pest Control - San Antonio
Hi there,
We’re thrilled to hear that our team has been prompt and reliable! At Aptive, we take pride in not only addressing pest concerns but also ensuring our customers understand the treatments we provide. It’s great to know our service professionals are communicating clearly and showing care for the issues that matter to you.
Thank you for being a valued part of the Aptive neighborhood and trusting us to keep your home protected!
-Jasmine
Technician was professional
5 agosto 2025
Risposta di Aptive Pest Control - San Antonio
Hi Paul,
We’re glad to hear that our service professional provided a professional experience! At Aptive, we take pride in delivering reliable, attentive, and effective service to every customer.
Thank you for being part of the Aptive neighborhood and trusting us to keep your home comfortable!
-Jasmine
Effective experience
Effective use of chemicals, less insects outside my home, any insects inside my home are found dead. Thoroughness of representative an application. Willingness to address areas specified. Respectful of property. Pleasant, yet professional technicians.
6 agosto 2025
Risposta di Aptive Pest Control - San Antonio
Hi Marshall,
Thank you for sharing your experience with Aptive! We’re thrilled to hear our treatments are effective and that our service professionals are thorough, respectful, and attentive to your concerns. Providing reliable protection while treating your home with care is exactly what we strive for. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Communication with and from Aptive is a plus!
The aspect of the service that I find most positive is the communication. Not only the reminders of an upcoming service, but also the ease for rescheduling if necessary. Additionally the communication direclty with the service technicians is also a positive.
24 luglio 2025
Risposta di Aptive Pest Control - San Antonio
Hi Ray,
Thank you for taking the time to share such thoughtful feedback. We’re so glad to hear that the communication you’ve experienced with Aptive, from the service reminders to the ease of rescheduling, has made a positive difference for you. It’s also great to know that our service professionals are keeping you informed during each visit, as we believe clear and open communication is just as important as effective pest control. We truly appreciate you being part of the Aptive family and look forward to continuing to provide a smooth and dependable experience.
-Jasmine
Excellent Service
The technician always text when they are on their way. Then, send pictures of areas treated, and finally let me know when they have completed the service.
24 luglio 2025
Risposta di Aptive Pest Control - San Antonio
Hi Myrna,
Thank you for taking the time to share your feedback. We’re so glad to hear that the communication you receive from your service professional, texting before arrival, sending photos of treated areas, and confirming when the service is complete, has been such a positive part of your experience. At Aptive, we believe clear and consistent communication is just as important as the treatment itself, and it’s great to know that value is coming through in your visits. We truly appreciate you being part of the Aptive family and look forward to continuing to provide service you can trust.
-Jasmine
Excellent performance consistently!
Techs do an excellent job. They are very detailed in their scope of work and always check in for concerns they should pay more attention to. Pics are provided at the end of their session to show their work. I am very satisfied to be a long time customer and have not found a better pest control after being with Aptive.
23 luglio 2025
Risposta di Aptive Pest Control - San Antonio
Hi Araceli,
Thank you so much for your generous feedback and for being a valued member of the Aptive family for so long. We’re delighted to hear that our service professionals’ attention to detail, thorough communication, and use of photos to show their work have made such a positive impact on your experience.
Your trust means everything to us, and it’s incredibly rewarding to know that after all your experiences, Aptive remains your top choice for pest control. We’ll continue working hard to maintain the high standards you expect and deserve.
Please don’t hesitate to reach out if there’s ever anything more we can do to assist you. Thanks again for your continued support!
-Jasmine
Very pleased with my Aptive service
Very pleased with my Aptive service. I always get great communication from the company reminding me when my next service will be. I always get great communication from the service tech to let me know when he will arrive and when he has completed the service with pictures showing where ge sprayed and any concerns.
22 luglio 2025
Risposta di Aptive Pest Control - San Antonio
Hi there,
Thank you so much for taking the time to share your experience! We're thrilled to hear that you've been so pleased with your Aptive service and that our communication has helped keep you informed every step of the way. From reminder notifications to detailed updates and photos from your service professional, we want every part of your experience to feel seamless and transparent. We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the care and consistency you can count on.
-Jasmine
The representatives from your company…
The representatives from your company are always so friendly & knowledgeable
16 luglio 2025
Risposta di Aptive Pest Control - San Antonio
Hi Marcia,
Thank you so much for your kind words! We’re delighted to hear that our team’s friendliness and knowledge have made a positive impression. At Aptive Environmental, we believe that great service starts with people who truly care and know how to help.
We’re grateful to have you as part of the Aptive family and look forward to continuing to provide the attentive, expert care you deserve.
Thanks again for sharing your experience!
-Jasmine
You raised your price
You raised your price. The chemicals that you used in our house were very strong and offensive to older people. We are both 85.
I consider it unethical, but you shortened my visit dates and I had to call and talk through a longer time between services. This was several months ago.
24 luglio 2025
Risposta di Aptive Pest Control - San Antonio
Hi James,
Thank you for sharing your experience with us, and we truly appreciate you being part of the Aptive family. We understand how important it is for pest control treatments to be safe and comfortable—especially for older adults—and we’re sorry to hear the products used felt too strong in your home.
Regarding the pricing and service schedule changes, we know these can feel frustrating, and we apologize if the adjustments weren’t communicated clearly. Your comfort and trust are important to us, and we want to ensure your treatment plan fits your needs.
If you’d be willing, please reach out to us at socialmedia@goaptive.com or confirm your service address so we can review your account and discuss how we might better accommodate your preferences moving forward. We’re here to support you and appreciate the opportunity to make things right.
-Jasmine
Risposta di Aptive Pest Control - San Antonio
Hi Daniel,
Thank you for sharing your experience! We believe that keeping our customers informed about the treatments and products we use is key to building trust and confidence. It’s great to hear that your service professional took the time to explain everything clearly.
We appreciate you being a part of the Aptive family and are here whenever you need us!
-Jasmine
Salesperson insisted decision be made…
Salesperson insisted decision be made that day to get discount. I had not contacted them, they contacted me. Was not looking for the service.
16 luglio 2025
Risposta di Aptive Pest Control - San Antonio
Hi Wayne,
Thank you for sharing your experience. We're sorry to hear that the interaction felt high-pressure—that's not the kind of first impression we want to leave. At Aptive Environmental, we believe in creating a respectful and informative experience, especially when introducing our services to potential customers.
While our representatives may offer same-day promotions, no one should ever feel rushed or uncomfortable during that process. We appreciate your feedback and will use it as a coaching opportunity to ensure our team is upholding the level of professionalism we expect.
Thanks again for bringing this to our attention.
-Jasmine
I have used this service for several…
I have used this service for several years. I have noted that my homestead has fewer pest and insects than my neighbors. I enjoy the friendly and cordial attitude of the technician who serv ice my homestead. I've had offers for cheaper services, but I think that quality matters.
23 luglio 2025
Risposta di Aptive Pest Control - San Antonio
Hi Bobby,
Thank you so much for your continued trust in Aptive over the years! It means a lot to know you've seen a noticeable difference in your home compared to your neighbors, and we’re proud to be part of that peace of mind. We're also glad to hear our service professional’s friendly attitude hasn’t gone unnoticed—it’s that personal connection we always aim for. We agree with you wholeheartedly—quality makes all the difference, and we’re grateful you choose Aptive to deliver it!
-Jasmine
The most important thing was resolving…
The most important thing was resolving the wasp problem
8 luglio 2025
Risposta di Aptive Pest Control - San Antonio
Hi Aileen,
Thank you for sharing your feedback! We understand how important it is to effectively resolve wasp problems, and we’re glad we could help protect your home and give you peace of mind. At Aptive, addressing your biggest concerns quickly and thoroughly is always our top priority. We appreciate you being part of the Aptive family and look forward to continuing to serve you.
-Jasmine
Great service always making,sure they…
Great service always making,sure they take care of problems areas if any.
15 luglio 2025
Risposta di Aptive Pest Control - San Antonio
Hi Diane,
Thank you for the kind words! We're so glad to hear that our team consistently delivers the level of service you expect—especially when it comes to addressing problem areas with care and attention. At Aptive, we’re committed to protecting your home with thoughtful, thorough service every time. We truly appreciate you being a part of the Aptive family!
-Jasmine
Risposta di Aptive Pest Control - San Antonio
Hi Brian,
Thanks for sharing your experience! We're so glad we could respond quickly and help take care of that hornet issue for you. Fast, effective service is something we truly strive for at Aptive, and it’s great to hear our team was able to be there when you needed us. We’re grateful to have you as part of the Aptive family and are always here to help with any future concerns!
-Jasmine
Came on time and listened to what I…
Came on time and listened to what I needed treated. Great service by Cory.
11 luglio 2025
Risposta di Aptive Pest Control - San Antonio
Hi Cathy,
Thank you for sharing your experience! We’re glad Cory was able to arrive on time and attentively address your specific needs. Providing great service with care and professionalism is what we aim for at Aptive. We appreciate you being part of the Aptive family and look forward to continuing to protect your home!
-Jasmine
The techs are in and out and don't…
The techs are in and out and don't dwell around. The only bugs we see are the dead ones even in the garage.
10 luglio 2025
Risposta di Aptive Pest Control - San Antonio
Hi Joe,
Thanks so much for the feedback! It’s great to hear that you’re seeing results and that our service professionals are efficient while still getting the job done. At Aptive, we’re all about keeping your home protected with minimal disruption—so knowing the only bugs you’re seeing are the dead ones means we’re on the right track! We appreciate you being a part of the Aptive family.
-Jasmine
Hostile salesman
Used to have aptive pest control. Did not continue service because of unreasonable price, lack of consistency with service, and ineffective treatment. Salesman came to my home to try to renew services and was very hostile and unprofessional. Called customer service to report and they were not helpful. Do not recommend.
16 aprile 2025
Non scritta su invito
Risposta di Aptive Pest Control - San Antonio
Hi JR,
We’re truly sorry to hear about your experience and appreciate you taking the time to share it. At Aptive, we aim to provide not only effective pest control but also respectful, professional interactions every step of the way—from the first knock at your door to ongoing service.
It’s clear from your review that we fell short on several fronts: pricing transparency, service consistency, treatment results, and, most importantly, the way you were treated. That’s not the standard we hold ourselves to, and it’s deeply disappointing to hear that your concerns weren’t properly addressed when you reached out.
We’d really value the chance to make this right. If you’re open to it, please contact us at socialmedia@goaptive.com so we can gather more details and ensure your feedback is thoroughly reviewed. We’re committed to learning from this and making the necessary improvements—for you and for every customer who trusts Aptive with their home.
-Jasmine
Always Great Service
I appreciate that even though I'm not able to text back during work, the Aptive Pest Control technician thorough communicates each step they're taking. It's helpful to me and I feel more confident about the work they're doing.
3 luglio 2025
Risposta di Aptive Pest Control - San Antonio
Hi Meg,
Thank you for taking the time to share your experience! We’re glad to hear that our service professional’s clear and thorough communication helps you feel confident about the work being done, even when you can’t respond right away. At Aptive, we believe keeping you informed every step of the way is key to providing the best service possible. We truly appreciate your trust and look forward to continuing to protect your home with care.
-Jasmine
Excellent Customer Service
The technician came and was very friendly and professional. He explained what he was doing to prevent any future issues. The service was exceptional and was very thorough.
26 giugno 2025
Risposta di Aptive Pest Control - San Antonio
Hi there,
Thank you so much for sharing your experience! We're thrilled to hear that your service professional was friendly, thorough, and took the time to walk you through the treatment. At Aptive, we believe that great service is not just about pest control—it's about communication, care, and making sure you feel confident in the protection of your home. We truly appreciate you being part of the Aptive family!
-Jasmine
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.