The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... Leggi di più
L'azienda ha risposto

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... Leggi di più
L'azienda ha risposto
What I love about Aptive, is that they are easy to schedule service with and accommodating. The service techs are also very communicative about their arrival as well as the outcome of their service, i... Leggi di più
L'azienda ha risposto
Dylan did a wonderful job. Communicated through the entire process, sent photos, and was careful with my little pet turtle. Great job Thank you Dylan
L'azienda ha risposto
Your service people have always been good. I don’t like the company’s procedures. I have repeatedly asked for a paper receipt and have been told you’re only going by text. The email receipt doesn’t... Leggi di più
L'azienda ha risposto
Scritti dall'azienda
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, Stati Uniti

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Risposta di Aptive Pest Control - Orange County
Very satisfied with the service and the technician

Risposta di Aptive Pest Control - Orange County

Risposta di Aptive Pest Control - Orange County

Risposta di Aptive Pest Control - Orange County
I like the service --- accounting is ridiculous. How can you be past due on an account, immediately after your service - when you have 15 to 30 day terms?!?!

Risposta di Aptive Pest Control - Orange County
Not happy to hear every year increase of charges even for long term customers.

Risposta di Aptive Pest Control - Orange County

Risposta di Aptive Pest Control - Orange County
The onsite service is excellent - on time and thorough. Techs are professional and friendly.
The back office communication is not so good, such as
Convenience of changing appointments
The website communication
I have been trying to pay a bill on line- just awful

Risposta di Aptive Pest Control - Orange County
Asked up what we needed. Attention to detail and thorough. Thank you

Risposta di Aptive Pest Control - Orange County
Our service tech is very responsible and polite.
Love getting the pictures of the areas he treated.

Risposta di Aptive Pest Control - Orange County
Aptive Environmental takes care of all the pests. Their techs are friendly and competent.

Risposta di Aptive Pest Control - Orange County
Aptive always does a good job and communicates very well before, during and after treatments.

Risposta di Aptive Pest Control - Orange County

Risposta di Aptive Pest Control - Orange County
appreciate the quick and easy text message, no need to take up a lot of my time with updates, fast and friendly.

Risposta di Aptive Pest Control - Orange County
Ricardo communicated well and

Risposta di Aptive Pest Control - Orange County
They are always on time and they get the job done quickly and efficiently. I particularly appreciate that they always ask for my input so that they address any new issues that have popped up recently.

Risposta di Aptive Pest Control - Orange County
Aptive sends reminders for the upcoming treatment date and and arrives on time for the appointment. The employees are friendly and explain what they are planning to do and ask if there is anything else that needs to be addressed.
We have been very satisfied with Aptives’ program.

Risposta di Aptive Pest Control - Orange County
The salesman was very personable , Zach I believe is his name . Definitely could sell a blind man a car , TV and subscription to smut magazine . He had good selling traits . He needs to be taught the value of Honesty , integrity and that people do still appreciate being told to there face if they can do it or not . We had another coming doing the big killing , my mom insisted , even though I do the big killing . Zach came along and pretty much told my mom how bad this other company was and being dishonest . She was paying 40 bucks a month and Zach said he could match that because of the problems we have had with other company. We didn’t have problems we just were not here when they came so my mom as well with Zach got her to change over . Now we are not just a number or a 50 dollar bill . We can change again back to the other be for 40 a month . But we decided to see his things go . At first the first 2 times we were serviced the service guy texted me ahead of the day he was coming to ask if we needed anything specific to check etc.. but now I don’t receive any such text so how do I know he even comes by ? It’s these things that make a good complaint that people trust and believe in . But I’ve seen it time after time , that service fade out of existence , over time . I know catch em , show great service then fade . I know you go beyond what is normal by doing that , and I also know it’s à plan . But if you want to keep us , we would like a drop in monthly service payment , to 40 bucks . Not to much to ask when we were told that from the beginning . Or what was said was I’ll try and get it to 40 a month ? Again , don’t lie to us just to get our business . Even if he thought there might have been a chance , which he knew u would not do that . He called but he still kept saying might , maybe , I’ll talk to him , whoever him is ? So that’s my proposal for being basically told what we wanted to hear but had no intent whatsoever to give us the 40 to match the last company . And we had lots of problems quitting that company . They said we needed to pay off the contract whether we had service or not because in the contract it said this . Ok thank you

Risposta di Aptive Pest Control - Orange County
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