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Aptive Pest Control - Minneapolis Recensioni 220

TrustScore 4.5 su 5

4,3

5251 W 73rd St, Ste C, 55439 Edina, MN, US


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Valutata 5 stelle su 5

I am so happy to be a returning customer. From the folks on the phone to the highly knowledgeable & friendly technicians, this is a great experience every time. They all take time to listen to your sp... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We had an Aptive appointment this past Tuesday, April 14th... Stephanie was exceptional! She really set a standard for pest treatment- Hope she's able to return for future appointments! We're ver... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I appreciate your service which was done yesterday. I have been pleased with the effectiveness of the treatments over the years I have had Aptive service. I was able to talk with your service member... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio di disinfestazione

Informazioni su Aptive Pest Control - Minneapolis

Scritti dall'azienda

Welcome to Aptive Pest Control

Scritti dall'azienda

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Informazioni di contatto

  • 5251 W 73rd St, Ste C, 55439, Edina, MN, Stati Uniti

  • 16515657997
Promotion box for Aptive Pest Control - Minneapolis

We overthink pests so you don't have to.

Smarter pest control starts here.

4,3

Eccellente

TrustScore 4.5 su 5

220 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 3 stelle su 5

They charge you when they don't show…

They charge you when they don't show up, and month they showed up and walked to the side of my house then left without doing anything.

9 gennaio 2026
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Risposta di Aptive Pest Control - Minneapolis

Hi Scott,

Thank you for sharing your experience with us. We completely understand how frustrating it must have been to feel like service wasn’t fully completed while still being charged, and that is not the experience we want for our Aptive customers.

We take concerns like this very seriously and would like the opportunity to review your account and the details of your recent service. Our goal is to ensure you’re receiving the service you paid for and to make things right, whether that means adjusting billing or scheduling a follow-up visit to complete any missed work.

Please reach out to us at socialmedia@goaptive.com so we can review your account and work toward a resolution. Thank you for being part of the Aptive neighborhood and for giving us the chance to correct this.

-Jasmine

Valutata 5 stelle su 5

Great service

Great service. Helpful people.

16 gennaio 2026
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Risposta di Aptive Pest Control - Minneapolis

Hi Holly,

Thank you for sharing your feedback! We’re glad to hear that our team provided great service and was helpful throughout your visit. At Aptive, we take pride in delivering reliable, professional pest control while making sure every customer feels supported and confident in the work being done.

We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Valutata 5 stelle su 5

They texted me back with answers to my…

They texted me back with answers to my concerns

15 gennaio 2026
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Risposta di Aptive Pest Control - Minneapolis

Hi Tom,

Thank you for sharing your experience! We’re glad to hear that our Aptive team responded promptly and addressed your concerns. Clear communication and ensuring our customers feel heard are very important to us, and it’s wonderful to know that this was reflected in your experience. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.

-Jasmine

Valutata 5 stelle su 5
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Risposta di Aptive Pest Control - Minneapolis

Hi Bernadine,

Thank you for taking the time to share your feedback! We’re glad to hear that our team made a positive impression and were polite when they arrived. At Aptive, we believe that respectful, professional service is just as important as effective pest control, and it’s great to know that was reflected in your experience.

We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.

-Jasmine

Valutata 3 stelle su 5

Should alter their seasonal prices

Service has been timely and they complete what they claim to service. The effectiveness appears to be good. My question is why do they service with limitations during the winter season and still charge the same amount as the rest of the year for their service? During the winter service is minimal and time spent is 10 minutes at best, so why is the price the same as the rest of the year (other seasons)? Why do they try to service at all during the winter? They don’t cover everything in the winter/they can’t.
That is my basic complaint for this company.

31 dicembre 2025
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Risposta di Aptive Pest Control - Minneapolis

Hi Nancy,

Thank you for sharing your experience and for recognizing the timeliness and effectiveness of the service. We appreciate you taking the time to explain your concerns as well.

Your question about winter service is a fair one. At Aptive, pest activity and treatment needs do change with the seasons, and colder weather does limit what can be treated safely and effectively. Winter visits are designed to focus on prevention, monitoring, and addressing areas where pests are most likely to overwinter, which is why those visits can be shorter and more targeted.

Our service pricing is structured around year-round protection rather than individual visits, meaning the cost reflects ongoing coverage, materials, and support across all seasons, not just the length of a single appointment. That said, we understand how the difference in time and scope during winter can feel confusing or frustrating, and we appreciate you calling that out.

We would be happy to review your service plan with you, walk through what is covered seasonally, and make sure expectations are clear moving forward. Please feel free to reach out to us directly at socialmedia@goaptive.com so we can discuss this further. Your feedback is valuable, and we’re glad to have you as part of the Aptive community.

-Jasmine

Valutata 5 stelle su 5

Aptive Pest Control always does a good…

Aptive Pest Control always does a good job

31 dicembre 2025
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Risposta di Aptive Pest Control - Minneapolis

Hi Scott,

Thank you for sharing your feedback! We’re glad to hear that you’ve consistently had positive experiences with Aptive. Our team takes pride in providing thorough, reliable pest control and making sure our customers feel confident in the care of their homes. We truly appreciate you choosing Aptive.

-Jasmine

Valutata 2 stelle su 5

No Documents of Factual Details

Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are.

Today, again, I discovered in a telephone call, that Mosquitos are Not covered in my Contract. Martin said he now added it without additional expenses.

I still don't know the purpose and results of outside Mouse Control plastic boxes.

I've had more mice in my own basement traps than in the last 20 years...
The last Controller that place 3 traps in my basement appear useless; although, the same as I use and purchase at Menards Store for $10 carton of 6..
Will Aptiva Inspector ever look for holes around my foundation or under my house siding?

30 agosto 2025
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Risposta di Aptive Pest Control - Minneapolis

Hi Jim,

Thank you for taking the time to share this detailed feedback. We understand how frustrating it can be to feel unclear about what your treatments include and what results to expect, and that’s not the experience Aptive aims to provide. We appreciate you mentioning the mosquito coverage and are glad Martin was able to assist with adding that service, though we recognize this information should have been clearly communicated from the start.

It’s also concerning to hear about the lack of explanation around the exterior rodent stations, the effectiveness of the traps placed in your basement, and the absence of a thorough inspection around the foundation or siding. Aptive service professionals should be focused on explaining the treatment plan, identifying potential entry points, and helping reduce activity long term. If you need any further assistance or would like us to review your service in more detail, please don’t hesitate to reach out at socialmedia@goaptive.com. Your feedback is appreciated and helps us improve moving forward.

-Jasmine

Valutata 5 stelle su 5

All traps serviced both inside and out

All traps serviced both inside and out. No pest activity noted since we signed up.

30 dicembre 2025
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Risposta di Aptive Pest Control - Minneapolis

Hi Mike and Patty,

Thank you for sharing your experience! We’re thrilled to hear that all traps were serviced and that you’ve had no pest activity since signing up with Aptive. Providing thorough and effective service is our top priority, and it’s wonderful to know it’s making a difference for your home. We truly appreciate you being a valued part of the Aptive community!

-Jasmine

Valutata 2 stelle su 5

I asked the applicator to come back and complete the service

I asked the applicator to come back and complete the rest of the program. He filled some of the bait stations and that was all. He missed the eves, windows and doors for insects. I also needed new mouse strips in my garage, but he never returned to complete the job. I’m very disappointed in the service this quarter. I also left him a phone text with no answer.

27 dicembre 2025
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Risposta di Aptive Pest Control - Minneapolis

Hi Ralph,

Thank you for taking the time to share this feedback. We understand how frustrating it is to schedule a service and feel like key parts of your pest control program were missed, especially when you followed up and didn’t receive a response. That’s not the experience we want for our Aptive customers.

Your concerns about the bait stations, exterior treatment around eaves, windows, and doors, and the missing mouse strips in the garage are important, and it’s clear this visit didn’t meet the standard we hold our service professionals to. We appreciate you bringing this to our attention so we can review what happened and make sure your home receives the thorough service you’re paying for.

We’d really like the opportunity to make this right and ensure the rest of your program is completed properly. Please reach out to us at socialmedia@goaptive.com so we can look into this and get a follow-up scheduled. Your trust means a lot to us, and we want you to feel confident choosing Aptive to protect your home.

-Jasmine

Valutata 5 stelle su 5

Service on Dec 27 2025

I don't see the person who comes do service. From what I can see from results service is working. Not much problem with pests as before.
Seems service is working good.

28 dicembre 2025
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Risposta di Aptive Pest Control - Minneapolis

Hi Bob,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that our services are making a noticeable difference and helping reduce pest issues around your home.

At Aptive, we strive to provide effective, thorough, and professional service at every visit, and it’s wonderful to know the results are reflecting our efforts. We truly appreciate your trust in us and look forward to continuing to keep your home protected.

-Jasmine

Valutata 5 stelle su 5

Excellent service

19 dicembre 2025
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Risposta di Aptive Pest Control - Minneapolis

Hi Armando,

Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that you’re pleased with the service you’ve received.

At Aptive, we strive to provide professional, reliable, and thorough service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.

-Jasmine

Valutata 5 stelle su 5

Logan

Logan, the technician provided detailed information including pictures of the service

9 dicembre 2025
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Risposta di Aptive Pest Control - Minneapolis

Hi Barbara,

Thank you for sharing your experience! We’re glad to hear our service professional was helpful in answering your questions and concerns while completing the job. At Aptive, we strive to provide service that is both thorough and informative, so it’s wonderful to know our team delivered on both.

We truly appreciate you choosing Aptive and being part of our community. If you ever have questions or need anything, we’re always happy to help.

-Jasmine

Valutata 5 stelle su 5

So thorough and clear communication as…

So thorough and clear communication as to when arriving and what services were completed!

14 dicembre 2025
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Risposta di Aptive Pest Control - Minneapolis

Hi Tamar,

Thank you for sharing your feedback! We’re thrilled to hear that our team was thorough and provided clear communication regarding their arrival and the services completed. At Aptive, we take pride in delivering reliable, transparent, and professional service to every home we visit.

We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.

-Jasmine

Valutata 4 stelle su 5

I don't know what kind of bugs he was…

I don't know what kind of bugs he was killing with a December treatment in Minnesota

8 dicembre 2025
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Risposta di Aptive Pest Control - Minneapolis

Hi there,

Thank you for sharing your thoughts. I understand why a December treatment in Minnesota might raise questions about what pests are being targeted. At Aptive, our service professionals tailor treatments to the season and local conditions to help prevent overwintering pests and keep your home protected year-round.

We appreciate your feedback, as it helps us make sure our approach is clear and effective. If you’d like, we’d be happy to review your recent treatment and explain exactly what was addressed and why. You can reach us at socialmedia@goaptive.com. Thank you for being part of the Aptive neighborhood.

-Jasmine

Valutata 5 stelle su 5

Tom with Aptive arrived in the time…

Tom with Aptive arrived in the time frame he texted. Tom was very polite he explained everything that needed to be done. Answered all my questions and had some excellent tips for me going forward. He was very respectfull and made sure my dogs were out of the way while he took care of the inside. Everything went very smoothly thanks to Tom. highly recommend Tom and Aptive.

8 dicembre 2025
Non scritta su invito
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Risposta di Aptive Pest Control - Minneapolis

Hi Johnny,

Thank you so much for sharing your experience! We’re thrilled to hear that Tom provided such thoughtful and thorough service. At Aptive, we strive to make every visit smooth, respectful, and informative, and it’s wonderful to know Tom delivered on all of that for you.

We truly appreciate you being part of the Aptive neighborhood and are grateful for your recommendation. We look forward to keeping your home protected for years to come!

-Jasmine

Valutata 5 stelle su 5

Great service and communication

Service person communicated when they would arrive, what they could help me manage and was sensitive to my needs. Great communication before, during and after service.

5 dicembre 2025
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Risposta di Aptive Pest Control - Minneapolis

Hi there,

We’re so glad to hear about your experience! At Aptive, clear communication and understanding each customer’s needs are top priorities, so it’s wonderful to know our service professional delivered that from start to finish. Your feedback encourages our team to keep providing attentive, thoughtful service that makes a difference.

Thank you for choosing Aptive and for being part of our neighborhood, we look forward to continuing to help keep your home protected.

-Jasmine

Valutata 5 stelle su 5

Excellent communication

Excellent communication before, during and after treatment. Highly recommend Aptive!

3 dicembre 2025
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Risposta di Aptive Pest Control - Minneapolis

Hi Molly,

Thank you for sharing your feedback! We’re thrilled to hear that our communication before, during, and after your treatment made a positive difference. At Aptive, keeping our customers informed and providing reliable service is very important to us.

We truly appreciate your recommendation and your trust in the Aptive family. We look forward to continuing to provide the high-quality, dependable service you expect from us.

-Jasmine

Valutata 5 stelle su 5

Do what they promise

This is a company that does what they say they will do. Their customer service is excellent, with the ability to follow up before and after to give feedback. It's not always perfect because there's higher turnover in the industry, but they do an excellent job. Sometimes they miss things, but this is an excellent company. Their products seem to be quality products, and they get results for us. They've especially helped us with a mouse problem.

27 novembre 2025
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Risposta di Aptive Pest Control - Minneapolis

Hi Thomas,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team’s follow-up, attention to detail, and effective treatments have made a difference in your home, especially with the mouse issue. At Aptive, we strive to provide reliable, thorough service and quality products to give our customers peace of mind.

We truly appreciate you being part of the Aptive neighborhood and for recognizing the hard work our team puts in. We look forward to continuing to protect your home and provide the excellent service you expect.

-Jasmine

Valutata 5 stelle su 5

They have and always are very…

They have and always are very professional and thorough especially if you are lucky enough to get Kobe for your technician!!!

27 novembre 2025
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Risposta di Aptive Pest Control - Minneapolis

Hi there,

Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our team has consistently provided professional and thorough service. It’s wonderful to know that Kobe made such a positive impression, he truly takes pride in delivering the best care possible.

We greatly appreciate your feedback and your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!

-Jasmine

Valutata 5 stelle su 5

tech was very friendly and knowledgeable

tech was very friendly and knowledgeable

26 novembre 2025
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Risposta di Aptive Pest Control - Minneapolis

Hi Larry,

Thank you for sharing your experience and for being a part of the Aptive neighborhood! We’re glad to hear that our service professional was both friendly and knowledgeable during your service.

We truly appreciate your feedback and your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!

-Jasmine

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