The technician did a great job and I rate him the highest. However the company as a whole, I was not satified with. After scheduling an appt by phone and receiving email confirmations, they didn... Leggi di più
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Technician was prompt and polite and courteous. He listened to my concerns related to my pest issue and was able to complete the treatments in a timely manner.
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The technician was friendly, professional and very thorough in cleaning out the pest nests under the eaves and on the patio. He addressed all my concerns to my satisfaction.
All of the technicians that have visited us have been very courteous, considerate and friendly. It gives us confidence to have them in our home and the techs are always able to answer our questions.
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Dettagli dell'azienda
Welcome to Aptive Pest Control
Scritti dall'azienda
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informazioni di contatto
2030 G Ave, Ste 1100, 75074, Plano, TX, Stati Uniti
- 14699330849
We overthink pests so you don't have to.
4,4
Eccellente
253 recensioni
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Risposta di Aptive Pest Control - Dallas
Hi Ron,
Thank you so much for your kind words! We’re thrilled to hear our Aptive service professionals were helpful and did a great job. We take pride in having knowledgeable, friendly team members who truly care about making sure your pest concerns are handled right. Thanks for choosing Aptive — we’re here whenever you need us!
-Jasmine
In summary Aptive service was oversold…
In summary Aptive service was oversold and under delivered. I contracted for the pro package, and added mosquito treatment. Soon after the first visit (which was significantly shorter than the sales call) the mosquitoes ramped up in force. The agent showed up with one backpack sprayer and a pole to knock down wasp nests. He said he sprayed the front yard before he got to the door, but there was no evidence around the foundation.
The wasp nests were for the most part knocked down along with muddobber remains. However they littered the front doorway and back patio.
On the first visit, the back yard was not treated, there was no mosquito abatement, and no fly treatment.
Subsequent treatments were sparse and still did not address mosquitoes, flys nor chiggers.
When I questioned why there was no treatment for these pests, I was informed by the workers that the traps and treatment materials were on back order.
In conclusion, the service was inadequate. We did not get what we paid for and therefore canceled Aptive.
For now I will self treat until I find a reputable and conscientious service business.
21 giugno 2025
Risposta di Aptive Pest Control - Dallas
Hi Jim,
Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear your experience with Aptive did not meet your expectations, especially after committing to the Pro Package and additional mosquito treatment. Your frustration with the inconsistent service and the missed treatments is completely understandable.
At Aptive, we strive to deliver thorough, reliable pest control and want every customer to feel confident they’re receiving the full value of their service. Supply delays on treatment materials are unfortunately beyond our immediate control, but we know that clear communication and managing expectations are crucial—and it sounds like we fell short in that area.
We appreciate your honest insights and will share them with our team to improve how we handle such situations going forward. If you ever reconsider, we’d welcome the opportunity to restore your trust and ensure a service experience that reflects the high standards Aptive is known for.
Thank you again for your feedback—it helps us grow and do better.
-Jasmine
I had Roaches appear after an early…
I had Roaches appear after an early treatment. When I checked the treatment given it was not consistent with my initial request. I spoke with Neil before he applied the last treatment and he corrected the problem. No roaches have appeared since then!
19 giugno 2025
Risposta di Aptive Pest Control - Dallas
Hi Ron,
Thank you for sharing your experience. We're sorry to hear that the initial treatment didn’t align with your original request, and we understand how frustrating it must have been to deal with unexpected roach activity. That said, we’re so glad Neil was able to step in, address the issue directly, and get things back on track for you.
It’s great to hear the treatment he applied resolved the problem—that’s exactly the kind of thorough, attentive service we strive to provide at Aptive. We’ll be sure to recognize Neil for his great work, and we’re grateful to have you as part of the Aptive neighborhood.
If there’s ever anything else we can do to help, we’re just a call or message away!
-Jasmine
Communication is key to success!
Ive always appreciated fact Aptive technician knocks on door when arrives each time to discuss any issues, takes pictures and informs as service is provided.
18 giugno 2025
Risposta di Aptive Pest Control - Dallas
Hi Russell,
Thank you so much for sharing your experience! We're thrilled to hear that you've appreciated the consistent communication from our service professionals. Taking the time to check in, provide updates, and share photos is just one of the ways we strive to keep you informed and confident in your service.
We’re grateful to have you as part of the Aptive neighborhood and look forward to continuing to protect your home with the same care and attention you’ve come to expect.
-Jasmine
Can’t even tell they were here
They didn’t get all of the wasp nests down and since they came I’ve had spiders everywhere
7 giugno 2025
Risposta di Aptive Pest Control - Dallas
Hi Phyllis,
Thank you for sharing this with us. We're sorry to hear that the wasp nests weren’t fully removed and that you’ve noticed an increase in spider activity since your service. That’s not the thorough, high-quality experience we aim to deliver at Aptive, and we completely understand how frustrating this must be.
We’d really appreciate the opportunity to make this right and get your home back to feeling comfortable again. Please reach out to our team at socialmedia@goaptive.com so we can look into your account and schedule any necessary follow-up. Thank you for being a part of the Aptive community—we’re here to help however we can.
-Jasmine
Great service
11 giugno 2025
Risposta di Aptive Pest Control - Dallas
Hi Melissa,
Thank you so much for the kind words! We're thrilled to hear you're happy with the service. At Aptive, we’re committed to providing reliable, high-quality pest control and it’s always great to know we’re delivering on that promise. We truly appreciate having you as part of the Aptive family!
-Jasmine
Risposta di Aptive Pest Control - Dallas
Hi there,
Thanks so much for your feedback! We’re glad to hear you’ve been happy with the quality of service from the Aptive team. Providing reliable, effective pest control with care and consistency is what we’re all about, and we’re grateful to have you as part of the Aptive family!
-Jasmine
Risposta di Aptive Pest Control - Dallas
Hi Marilyn,
We really appreciate you highlighting the excellent service and communication from our tech! At Aptive, clear communication and thorough service are at the heart of what we do, and it’s great to hear we’re hitting that mark with you. Thanks for trusting us to keep your home protected — we’re here whenever you need us!
-Jasmine
Courteous, professional and thorough
The guys that have come out to our home have been very courteous, professional and thorough. They have been pleasant to work with, came when they said that would, and checked to confirm all was taken care of before they left. I have been extremely happy with the techs that have come out to take care of our bugs! Best news yet, so far I haven't had a springtime ant invasion this year! Yea!
10 giugno 2025
Risposta di Aptive Pest Control - Dallas
Hi Laura and David,
Thank you so much for sharing your positive experience and for trusting Aptive with your pest control needs! We’re delighted to hear our team has been courteous, professional, and thorough — and that their efforts are helping keep those springtime ants at bay. Our service professionals take great pride in providing dependable care and clear communication, so your kind words truly mean a lot. If there’s ever anything more we can do to keep your home comfortable, please don’t hesitate to reach out. Thanks again for being part of the Aptive family!
-Jasmine
Risposta di Aptive Pest Control - Dallas
Hi John,
Thank you so much for your feedback! We're thrilled to hear that your service professional was courteous and that you're not seeing any pest issues—that's exactly the kind of reliable care we strive to provide at Aptive. We're grateful to have you as part of the Aptive family and are always here to help keep your home protected year-round!
-Jasmine
Very thorough technician
Very thorough technician, always friendly and asks if there are any special issues I'm concerned about. He takes photos of all areas treated and leaves detailed information when completing treatment.
30 maggio 2025
Risposta di Aptive Pest Control - Dallas
Hi Marleen,
Thank you for highlighting the thoroughness and friendliness of our service professional! At Aptive, we believe clear communication and attention to your specific concerns are essential to effective pest control. We’re glad to hear the detailed photos and treatment information add to your peace of mind. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Useless
Called to have them spray the mulch and around the house for maggots and gnats. The guy sat there and argued with my mom on why he doesn’t think maggots are in the mulch. We weren’t asking him, we were telling him where the maggots were. Super awkward guy and I’m pretty sure he walked the line but didn’t spray.
6 giugno 2025
Risposta di Aptive Pest Control - Dallas
Hi Isaac,
Thank you for sharing your experience — we really appreciate your feedback, and we’re sorry that you and your mom had a frustrating visit with us.
At Aptive, we aim to make sure every customer feels heard, valued, and cared for, and it's clear we fell short during your recent service. We’re truly sorry for the confusion and awkward interaction you described. Our service professionals are trained to be helpful, respectful, and solution-focused, and we’re disappointed that this fell short of your expectations.
We take your concerns very seriously, and we’d like the opportunity to make things right. Please reach out directly to our team at socialmedia@goaptive.com so we can address your worries, make sure your treatment is completed properly, and hopefully restore your confidence in our service.
Thank you for choosing Aptive — we’re looking forward to turning this experience around for you.
-Jasmine
Efficient reliable service
Efficient reliable service. The technicians listen and address your specific needs.
3 giugno 2025
Risposta di Aptive Pest Control - Dallas
Hi Catrina,
Thank you for your feedback! We’re glad to hear that our team has provided efficient and reliable service while taking the time to listen and address your specific needs. At Aptive, tailoring our approach to each customer is key to delivering the best results.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with care and attention.
-Jasmine
Excellent residential pest control
They do a good job. They know the property. James is my tech and he is great. Good to have a consistent service tech as they understand the property and what needs to be done
1 giugno 2025
Risposta di Aptive Pest Control - Dallas
Hi Mike,
Thank you for taking the time to share your experience! We're so glad to hear that James has taken the time to really understand your property and consistently deliver great service. At Aptive, we know how valuable it is to have a familiar, knowledgeable face who understands your specific needs.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with the care and consistency you can count on.
-Jasmine
Still seeing bugs outside around the…
Still seeing bugs outside around the house and ants
31 maggio 2025
Risposta di Aptive Pest Control - Dallas
Hi Sandra,
Thank you for sharing your concerns with us. At Aptive, we want every part of your home, inside and out, to feel comfortable. I’m sorry to hear you’re still noticing ants and bugs around your home’s exterior.
We’d love the chance to make this right and ensure your treatment is fully effective. Please reach out to us directly at socialmedia@goaptive.com so we can schedule a follow-up service to target those persistent pests and give you the results you expect from Aptive.
Your satisfaction is our priority, and we appreciate you allowing us the opportunity to improve your experience.
-Jasmine
VERY satisfied with this company!
Service is quick and I don't have to get my kids or my parents out the house for them to treat our home. Lots of communication from the pest control person who is servicing the house. Really good and timely customer service. I was aprehensive at first but this has been one fo the best decisions I've ever made for the family home!
15 maggio 2025
Risposta di Aptive Pest Control - Dallas
Hi there,
Thank you so much for this thoughtful feedback! We’re thrilled to hear that the service has not only been convenient and efficient, but also delivered with strong communication and care. Knowing we’ve helped make your home feel safer and more comfortable—without disrupting your family—is exactly what we strive for at Aptive.
We’re grateful you gave us a chance, and even more honored to hear it’s been one of the best decisions for your family home. We’re proud to have you as part of the Aptive family and look forward to continuing to serve you with the same dedication and peace of mind.
-Jasmine
They do a thorough job
They do a thorough job, any extras you need, are always polite & professional & will come back if they missed something.
29 maggio 2025
Risposta di Aptive Pest Control - Dallas
Hi Kaye,
Thank you for your thoughtful feedback! We’re so glad to hear that our team’s thoroughness, professionalism, and commitment to making things right have stood out. At Aptive, we believe in going above and beyond to ensure your home is protected and your concerns are fully addressed. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Aptive field techs are always awesome!
Aptive field techs are always awesome. Very attentive to the job and thorough. The only draw back to Aptive, is trying to get a hold of the office for any other business. They NEVER answer the phone, or your on hold for VERY LONG WAITS! If it were not for how good the field techs are, I would go to another provider.
5 maggio 2025
Risposta di Aptive Pest Control - Dallas
Hi John,
Thank you so much for your kind words about our Aptive service professionals — we’re thrilled to hear they’ve been attentive and thorough for you! We totally understand how frustrating it can be when trying to reach our office and experiencing long hold times. Your feedback is really important to us, and we’re continuously working on improving that part of our service to make connecting with us easier and faster. We truly appreciate you sticking with us because of the great work our team does in the field. Thanks for being part of the Aptive neighborhood — we’re here for you!
-Jasmine
Termite bait stations damaged irrigation pipes
Termite bait stations were installed around my home. A couple of days later my sprinkler systems turned on to water the yard and I discovered that one of the bait stations appears to have been installed and punctured the water line to the irrigation system. So now water is spewing out of the bait stations and not watering my yard. I contacted Aptive and they said that they would have the correct person help correct the situation. After not hearing back from them for two weeks, I once again contacted them and the said they would have someone contact me in order to deal with the issue, two days later and still haven't been contacted.
16 maggio 2025
Risposta di Aptive Pest Control - Dallas
Hi James,
Thank you for taking the time to share your experience. We’re truly sorry to hear about the issue with the termite bait station and the impact on your irrigation system — that’s definitely not the kind of experience we want for any of our Aptive neighbors. We understand how frustrating it must be to wait for a resolution and not receive timely follow-up. Please reach out to us directly at socialmedia@goaptive.com so we can prioritize this and work to get it fixed as quickly as possible. We appreciate your patience and the opportunity to make things right.
-Jasmine
Great customer service
Casey our tech listened to our needs and determined that the previous tech missed some areas of treatment so he covered those and instead of charging us a full treatment he told us to call customer service and let them know he was doing a reservice instead. Customer service was great too!
21 maggio 2025
Risposta di Aptive Pest Control - Dallas
Hi there,
Thank you so much for taking the time to share your experience! We're really proud of Casey for listening closely to your concerns and making sure those missed areas were properly treated without extra cost -- that's the kind of care we strive for at Aptive. It's also great to hear our customer service team was helpful along the way. We truly appreciate you being part of the Aptive family and look forward to continuing to keep your home comfortable.
-Jasmine
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