Appliance World Online Recensioni 8.312

TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Can't fault the service. The tracking information was a little sketchy and my delivery didn't arrive until quite late on, nearly 7pm, but the order process was smooth and delivery did occur on the ch... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Nick from appliance world turned up on time with plenty of warning on delivery date . Nick went out of his way to do a great job. I would recommend appliance world to anybody.

L'azienda ha risposto

Valutata 5 stelle su 5

Easy to order in store, at a good price and I could pick preferred delivery day. Delivered nice and early on delivery day, old appliance removed easily. Spot on!

L'azienda ha risposto

Valutata 5 stelle su 5

This company goes above and beyond to help customers when there is a problem. There was a problem with the gas hob that we ordered and nothing was too much trouble for the guy from AWO. He responded q... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di elettrodomestici
  2. Fornitore di ricambi per elettrodomestici
  3. Fornitore di boiler
  4. Negozio di piani di lavoro da cucina
  5. Servizio di installazione gas
  6. Negozio di lavatrici e asciugatrici

Informazioni su Appliance World Online

Scritti dall'azienda

In business for over 50 years!

Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.

We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.

Our aim is to give our customers value for money and quality appliances with a fast and friendly service.

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Price Promise Guarantee

We will not be beaten on price!

We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price. T&C apply.

Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

8312 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Very happy customer

Very helpful staff from choice of appliances to installation. Carefully packaged to protect goods.

22 febbraio 2026
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Risposta di Appliance World Online

Dear Elizabeth Tierney,

Thank you for the wonderful feedback! We take great pride in supporting our customers from the moment they start browsing to the final installation. We also know how important it is that your new appliance arrives in perfect condition, so we’re glad the extra care in our packaging didn't go unnoticed. Enjoy your new purchase!

Regards,
AWO

Valutata 5 stelle su 5

Amazing service

Amazing service, fantastic product at fab pricez

22 febbraio 2026
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Risposta di Appliance World Online

Dear Claire Taylor,

Thank you for the wonderful feedback! We are thrilled to hear that you’re happy with the service and that we could provide a top-quality product at a price you loved. We look forward to seeing you again soon.

Regards,
AWO

Valutata 5 stelle su 5

Brilliant service…

Such a quick delivery with absolutely no problems

1 marzo 2026
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Risposta di Appliance World Online

Dear Sara King,

Thank you for the review! We're so glad to hear your delivery was quick and problem-free. That’s exactly how we like it. Enjoy your new purchase!

Regards,
AWO

Valutata 5 stelle su 5

Great Product

Great price, fitted new hob and took old one away. Arrived on time and excellent customer service.

22 febbraio 2026
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Risposta di Appliance World Online

Hello,

Thank you for the fantastic review! We’re so glad we could provide the full package for you—from a great price to a seamless 'in-with-the-new, out-with-the-old' installation. Punctuality and top-tier service are what we strive for every day. Enjoy your new hob and some happy cooking!

Regards,
AWO

Valutata 5 stelle su 5

Simple process

I found the product I required here. Ordering was very simple and confirmation swift. I am still waiting for the delivery time to be confirmed tomorrow, so fingers crossed it will all run smoothly.

5 marzo 2026
Non scritta su invito
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Risposta di Appliance World Online

Dear Mrs D Holland,

Thank you for the feedback! We're glad the ordering process was a breeze for you. Don't worry—you’re in good hands. Our team is working on those delivery windows now, and you should have that confirmation shortly. We’re crossing our fingers with you for a smooth delivery tomorrow, but we’re confident our team will get it to you right on time!

Regards,
AWO

Valutata 5 stelle su 5

gas cooker

The cooker i needed at the right price

1 marzo 2026
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Risposta di Appliance World Online

Dear Vince Thornton,

That’s exactly what we like to hear! We're glad we had the right cooker in stock at a price that worked for you. Enjoy your new appliance and thanks for the support!

Regards,
AWO

Valutata 4 stelle su 5

Really good experience with this…

Really good experience with this company. Got the best price around for what I wanted. I would have paid more elsewhere if I had wanted quick delivery but I didn’t need it. I knew I’d have to wait for the product to come into stock but they emailed me to double check I was happy with that and responded quickly to emails.
I paid for my old fridge to be removed and new one installed. I’ve dropped a star because the fitter could not get the fridge door to close without rubbing. He left it saying best he could do. My husband managed to tweak it to fit it properly in the end. I called them to let them know and said we’ve sorted it. A couple of days later two guys turned up to check everything was ok and that it was properly fitted even though I hadn’t asked them to I appreciated that they were checking their work. Would recommend.

22 febbraio 2026
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Risposta di Appliance World Online

Dear Toni Short,

Thank you for the detailed feedback! We’re thrilled we could get you the best price and that you appreciated our check-in emails regarding stock. We do apologise that the initial installation wasn't perfect, but we’re glad your husband was able to get it sorted. We take our work seriously, which is why we sent a team to double-check the fitment—we believe in seeing every job through to the end! Thank you for the recommendation and enjoy the new fridge.

Regards,
AWO

Valutata 5 stelle su 5

Good website, good prices

Good website, easy to find the appliance that we required. Prices are better than Ama***, and we could choose our delivery date. The delivery guy was very helpful, and a really happy chap.

1 marzo 2026
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Risposta di Appliance World Online

Dear Veronica Heath,

Thank you so much for the kind words. We love hearing that you found the perfect appliance and enjoyed the price match against the 'big guys.' We’ll be sure to pass your compliments along to our delivery driver—he’ll be thrilled to know his positive attitude made your day a little brighter. Enjoy your new appliance!

Regards,
AWO

Valutata 1 stelle su 5

The removal team ripped the lino…

The removal team ripped the lino flooring, and tried to blame us. The company don’t respond to complaints, and just ignore you. Won’t use again

22 febbraio 2026
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Risposta di Appliance World Online

Hello Nate,

Thank you for your review.

We’re sorry to hear you feel this way. We have fully investigated the concerns raised regarding the delivery and removal service and have responded to you directly with our findings.

Following our review, the delivery team reported that the flooring damage was present prior to the appliance removal and was not caused during the collection. We appreciate that this may be disappointing, however our investigation did not find evidence that the damage occurred during the service provided.

We always take customer feedback seriously and do not ignore complaints. All concerns raised with us are reviewed and responded to as part of our complaints process.

Kind regards,
AWO

Valutata 5 stelle su 5

Great service

Great service - ordered online for collection from depot - staff were extremely friendly and helpful, even loaded goods in the car for us. Very impressed would use again!

7 marzo 2026
Non scritta su invito
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Risposta di Appliance World Online

Dear Mary,

Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear that your collection experience was smooth and that our team could help with the heavy lifting.

We pride ourselves on being a friendly bunch, so I’ll be sure to share your feedback with the depot staff—it will definitely make their day. We look forward to seeing you again next time you need us!

Regards,
AWO

Valutata 5 stelle su 5
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Risposta di Appliance World Online

Dear VC,

Thank you so much for the 5-star review. We’re thrilled to hear that you were happy with our pricing and that your order arrived right on schedule. We look forward to serving you again soon!

Regards,
AWO

Valutata 5 stelle su 5

Excellent service

Excellent service

28 febbraio 2026
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Risposta di Appliance World Online

Dear Clare Lightbody,

Thank you so much for the 5-star rating! We’re delighted to hear you had an excellent experience. We look forward to seeing you again soon!

Regards,
AWO

Valutata 5 stelle su 5

Brilliant delivery

Brilliant delivery ! Arrived on time driver rang ten minutes before , so avoided loosing a days holiday!

27 febbraio 2026
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Risposta di Appliance World Online

Dear Ade Pownall,

Thank you for the brilliant feedback! We know how precious holiday days are, so we’re thrilled to hear that our driver’s phone call helped you get on with your day without the "waiting in all day" stress.

Punctuality and communication are huge priorities for us, and I’ll be sure to pass your thanks along to the delivery team. We appreciate your business and hope to see you again soon!

Regards,
AWO

Valutata 4 stelle su 5

Overall very good

Good having physical showrooms to look at products, Very good updates on delivery,
Very pleasant and helpful delivery driver, happy in his work,and liked whistling!

4 marzo 2026
Non scritta su invito
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Risposta di Appliance World Online

Dear William Moss,

Thank you so much for the wonderful feedback! We're glad you enjoyed visiting our showroom and that the delivery updates kept you in the loop. We’ll be sure to pass your kind words on to our driver—it’s great to hear his whistling and positive energy made your day. We’re lucky to have a team that truly enjoys what they do!

Regards,
AWO

Valutata 5 stelle su 5

Excellent customer service

Extractor hood arrived very quickly but unfortunately one of the lights did not work. Called customer services and Mike dealt with the manufacturer directly and got us a replacement delivered within a couple of days. Mike was brilliant and communicated everything to us very efficiently.

26 febbraio 2026
Non scritta su invito
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Risposta di Appliance World Online

Dear Ali,

Thank you for sharing your experience! We’re so sorry the hood arrived with a faulty light, but we’re thrilled to hear Mike was able to get it sorted so quickly. We pride ourselves on our support, and I’ll be sure to pass your kind words along to him—he’ll be delighted to know he made a difference!

Regards,
AWO

Valutata 5 stelle su 5

It was great no more to say

It was great no more to say

25 febbraio 2026
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Risposta di Appliance World Online

Dear Ms Sandra Bradley,

Thank you for the five-star rating! We’re thrilled to hear you had a great experience with us. We look forward to serving you again soon

Regards,
AWO

Valutata 5 stelle su 5

Good price and great delivery service

This was the best price I could find for the Bosch washing machine we ordered. The delivery service was great. Night before I had a 2 hour slot and then on the morning the delivery time was updated to a 15 minute window.

5 marzo 2026
Non scritta su invito
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Risposta di Appliance World Online

Dear Simon G,

Thank you so much for the 5-star review. We’re thrilled to hear you’re happy with the price of your new Bosch washing machine. We know how busy life can be, so we make it a priority to provide those tight delivery windows to keep your day running smoothly. Enjoy the new appliance

Regards,
AWO

Valutata 5 stelle su 5

Helpful friendly company that are…

Helpful friendly company that are lovely to deal with
They seem to be a very engaging and customer serviced focussed business that also do great deals - thanks so much for the full service

5 marzo 2026
Non scritta su invito
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Risposta di Appliance World Online

Dear Scott Davidson,

Thank you so much for taking the time to share your experience with us.

We were delighted to read your kind comments regarding our team's approach and service you received. Here at AWO, we view every interaction as an opportunity to demonostrate our commitment to excellence. We believe that providing competitive deals should never come at the expense of a personal, attentive experience. Hearing that you found our tam to be both engaging and customer-focused is the highest compliment we can receive, as we strive to make the 'full service' process as seamless and professional as possible for our customers.

We truly appreciate your business and your recommendation. It was a pleasure assisting you, and we look forward to the opportunity to serve you again in the future.

Regards,
AWO

Valutata 5 stelle su 5

My experience was fantastic from the…

My experience was fantastic from the point of ordering. To the customer service team. The transport manager & the delivery driver. All staff extremely helpful, polite & professional. Highly recommend them

26 febbraio 2026
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Risposta di Appliance World Online

Dear Julie Shaw,

Thank you so much for the glowing review! We are thrilled to hear that you had a fantastic experience from start to finish. Our customer service team, transport manager, and drivers all strive to provide the highest level of professionalism, and it’s wonderful to see their hard work recognized. We truly appreciate the recommendation!

Regards,
AWO

Valutata 5 stelle su 5

First time purchaser

First time purchaser, item required (gas cooker), available at a good price. Minor problem with delivery address when ordering, no problem easily amended.
Delivered within 3days, kept fully informed of delivery time. Very pleasant delivery driver.
Would recommend Appliance World.

4 marzo 2026
Non scritta su invito
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Risposta di Appliance World Online

Dear Peter Dodds,

Thank you for choosing us for your first purchase! We are so glad we could get your new gas cooker to you quickly and at a great price.

It’s also great to hear that our team was able to sort out that minor address update for you without any stress. We know that clear communication is everything, so we're happy you felt well-informed throughout the 3-day delivery process.

I’ll be sure to pass your kind words along to your delivery driver—he’ll be delighted to know he made your experience a pleasant one. We truly appreciate the recommendation and hope you enjoy your new cooker!

Regards,
AWP

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