Can't fault the service. The tracking information was a little sketchy and my delivery didn't arrive until quite late on, nearly 7pm, but the order process was smooth and delivery did occur on the ch... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Nick from appliance world turned up on time with plenty of warning on delivery date . Nick went out of his way to do a great job. I would recommend appliance world to anybody.
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Easy to order in store, at a good price and I could pick preferred delivery day. Delivered nice and early on delivery day, old appliance removed easily. Spot on!
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This company goes above and beyond to help customers when there is a problem. There was a problem with the gas hob that we ordered and nothing was too much trouble for the guy from AWO. He responded q... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di elettrodomestici
- Fornitore di ricambi per elettrodomestici
- Fornitore di boiler
- Negozio di piani di lavoro da cucina
- Servizio di installazione gas
- Negozio di lavatrici e asciugatrici
Informazioni su Appliance World Online
Scritti dall'azienda
In business for over 50 years!
Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.
We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.
Our aim is to give our customers value for money and quality appliances with a fast and friendly service.
Price Promise Guarantee
We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price.
T&C apply.
Informazioni di contatto
543-547 Bolton Rd, M27 8QT, Manchester, Regno Unito
- 01617943030
- sales@applianceworldonline.com
- applianceworldonline.com
4,7
Eccellente
8310 recensioni
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Appliance World Online
Hi Gary Snook,
We’re pleased to hear you found our service reliable, our staff helpful, and that your delivery arrived as scheduled. Providing a smooth and dependable experience is very important to us, so it’s great to know we met your expectations.
We appreciate your feedback and your support.
Kind regards,
AWO
Very helpful staff.price is…
Very helpful staff.price is reasonable.delivered on time.the driver was very helpful
11 aprile 2026
Non scritta su invito
Risposta di Appliance World Online
Hi Trish Kelly,
Thank you for your kind feedback.
We’re really pleased to hear that you found our staff helpful, our prices reasonable, and that your delivery arrived on time. It’s especially great to know the driver was helpful on the day — we’ll be sure to pass on your comments to the team.
We appreciate your support and hope to be of service again in the future.
Kind regards,
AWO
A Retailer to recommend
I spent a couple of weeks fruitlessly trying to get information about my chosen appliances from the High St giants like Curry’s and John Lewis. Then I found Appliance World in Urmston. Within minutes I had all my questions answered and machines demonstrated to me. The salesman was incredibly well informed and knowledgable. He was polite and charming and even suggested the model of dishwasher I had at the top of my list. Delivery was equally impressive . I was kept aware of the small time slot I had been given with constant updates by email. I did not have to hang around all morning waiting for the efficient and helpful delivery man to put my appliance exactly where i needed it. Would that all retailers were as easy to deal with! Sadly not - so i reccomend Appliance world unreservedly to you.
11 aprile 2026
Non scritta su invito
Risposta di Appliance World Online
Hello Michael Holt,
Thank you so much for your fantastic review.
We’re delighted to hear that you had such a positive experience with us, especially after the difficulties you faced elsewhere. It’s great to know our team were able to provide clear, helpful advice and guide you to the right appliance with confidence.
We’ll be sure to pass your kind comments on to the team member you dealt with — they’ll be really pleased to hear how much their knowledge and service meant to you.
It’s equally rewarding to hear that the delivery process lived up to expectations, with clear communication and a smooth, efficient service on the day.
Thank you again for your recommendation — it truly means a lot to us.
Kind regards,
AWO
Overall satisfied with process from purchasing cooker to delivery and using appliance!!
Good experience in the process of purchasing cooker and cooker being delivered safely. A bit disappointed old cooker not collected but person at house did not disconnect it to get it ready for removal. Overall satisfied.
25 marzo 2026
Risposta di Appliance World Online
Hello Cheryl-Ann Carr,
Thank you for your review.
We’re really pleased to hear that you were satisfied with the overall process, from purchasing your cooker through to delivery, and that everything arrived safely.
We’re sorry for any disappointment regarding the removal of your old cooker. For safety reasons, appliances do need to be fully disconnected prior to collection, as our drivers are unable to carry out disconnections.
We appreciate your understanding and are glad that, overall, you had a positive experience.
Kind regards,
AWO
When ordered item was not in stock was…
When ordered item was not in stock was told this and would notify me when it was.this did happen within a week or so and a delivery date was given on the day of delivery every thing went smoothly and as promised.The delivery driver was very pleasant and polite.would recommend to all.
27 marzo 2026
Risposta di Appliance World Online
Hi Clive Jones,
Thank you for your kind feedback.
We really appreciate your patience while the item was back in stock, and we’re pleased to hear that you were kept informed and that everything went smoothly on the day of delivery.
It’s especially great to know that the driver made a positive impression — we’ll be sure to pass on your comments to the team.
Thank you for your recommendation, it means a lot to us.
Kind regards,
AWO
Incompetent delivery driver
One failed delivery due to an incompetent, lying delivery driver and out of date maps software. Got my item a week later after sending it with a grown up.
1 aprile 2026
Risposta di Appliance World Online
Hello Graham Buckton,
We’re sorry to hear that you were unhappy with your delivery experience and the delay in receiving your item.
However, we do feel it’s important to clarify that our driver was not acting incompetently or dishonestly. On the day in question, they were approaching their legally permitted driving time limit and were unable to safely complete the delivery. This is a strict regulatory requirement that we must adhere to for the safety of both our drivers and customers.
There was also an issue with the driver's device on the day of delivery which didn't help the situation.
We understand the situation was frustrating, and we apologise for the inconvenience caused by the failed delivery and the subsequent delay.
We’re pleased that your item was successfully delivered shortly after and appreciate your patience while this was resolved.
Kind regards,
AWO
Excellent all round
The ordering system, price, delivery and communication for all aspects was excellent at every step.
6 aprile 2026
Non scritta su invito
Risposta di Appliance World Online
Dear Mr Derek Bird,
Thank you for your fantastic review! We're delighted to hear that our ordering system, pricing, delivery, and communication met your expectations at every step. Your satisfaction is our priority, and we look forward to serving you again in the future!
Regards,
AWO
First class
After great service from sales , delivery , fitting and taking away of old appliance (gas cooker) was absolutely first class , everything explained in full.
9 aprile 2026
Non scritta su invito
Risposta di Appliance World Online
Dear Brian Owen,
Thank you for the fantastic 5-star review! We are so pleased to hear that every step of the journey—from sales to the final fitting—was first class. Installing a gas cooker requires precision and clear communication, so it’s wonderful to know our team explained everything in full. Enjoy your new cooker!
Regards,
AWO
First Class Service
In the past I’ve ordered alliances from other suppliers and have been disappointed with the level of service I received. With Appliance World Online the service was excellent including the delivery. With other suppliers the appliances I’d bought were left at the door step but with AWO they were brought into my property which is especially useful to me as I’m disabled and unable to move heavy appliances around by myself.
1 aprile 2026
Risposta di Appliance World Online
Dear Ian Harvey,
Thank you so much for sharing your experience! We were truly sorry to hear about your past disappointments with other suppliers, but we’re so glad we could turn that around for you. We believe great service means getting the item exactly where you need it—especially when it makes life a little easier for you. We'll be sure to share your kind words with our delivery team!
Regards,
AWO
Excellent customer service
Excellent telephone service, great customer service - super impressed all round & love my washing machine 🙂
28 marzo 2026
Risposta di Appliance World Online
Dear Jamie Parkin,
Thank you so much for the glowing review! We’re thrilled to hear you had such a positive experience with our phone team and that you're loving your new washing machine. Making things 'super' easy for our customers is exactly what we aim for. Happy washing!
Regards,
AWO
Good and reliable service
Good selection of products. Delivery date given when order was placed. Good communication throughout order delivery and was delivered a bit earlier than scheduled. Delivery driver very professional, courteous and friendly. Would purchase again from appliance world online
1 aprile 2026
Risposta di Appliance World Online
Dear Gillian Smith,
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our product selection and that our communication kept you informed every step of the way.
We’re especially proud to hear your kind words about our delivery driver. We strive to provide a professional and friendly service right to your door, so it’s wonderful to know they made a great impression.
We look forward to welcoming you back to Appliance World Online whenever you're ready for your next purchase!
Regards,
awo
Risposta di Appliance World Online
Dear Kevin,
Thank you for your feedback. We are pleased to hear that our delivery speed met your expectations and that everything was in order. We look forward to serving you again soon
Regards,
AWO
The staff were both knowledgeable and…
The staff were both knowledgeable and courteous, gave plenty of guidance without putting us under pressure.
1 aprile 2026
Risposta di Appliance World Online
Dear Michael Cooper,
Thank you so much for the kind words! We’re thrilled to hear that our team provided the guidance you needed without making you feel rushed or pressured. Providing a knowledgeable, relaxed environment is exactly what we strive for. We hope to see you again soon
Regards,
AWO
Risposta di Appliance World Online
Dear Jill Dyer,
We appreciate the feedback! Providing efficient and timely service is a top priority for our team, and it’s great to know we hit the mark during your visit. Thanks for choosing us!
Regards,
AWO
Very good and quick delivery
Very good and quick delivery
The men who delivered were very helpful
25 marzo 2026
Risposta di Appliance World Online
Dear Nicole,
Thank you so much for the great review! We’re thrilled to hear that your delivery arrived quickly and that our team was helpful upon arrival. I’ll be sure to pass your kind words along to the delivery crew—they’ll be so happy to know they made a difference!
Regards,
AWO
Risposta di Appliance World Online
Dear Wilf Long,
Thank you so much for the 5-star review!
We’re thrilled to hear that you had a smooth experience from checkout to your doorstep. Making things easy and efficient for our customers is exactly what we strive for.
We look forward to serving you again soon!
Regards,
AWO
Risposta di Appliance World Online
Dear Kathryn Vernall,
Thank you so much for the 5-star review. We are absolutely over the moon to hear that you’re happy with the quality of your order. It was a pleasure serving you, and we hope to see you again soon
Regards,
AWO
Risposta di Appliance World Online
Hi Joe Oneill,
We’re sorry to hear you feel this way.
Your delivery is being handled by Parcel Force, and we have been advised that the delivery was unsuccessful due to an incomplete address. Unfortunately, this can prevent the courier from completing the delivery as scheduled.
If you’re able to get in touch with our customer service team, we’ll be more than happy to look into this for you and help get everything back on track as quickly as possible.
Kind regards,
AWO
Good value great delivery
31 marzo 2026
Risposta di Appliance World Online
Dear Jeremy Lunn,
Thank you for the review! Providing great value and a seamless delivery experience are our top priorities. We’re glad you were happy with the service and hope to see you again soon.
Regards,
AWO
The sales man knew the product.
The sales man knew the product.
Had it fitted by them on time and made sure it fitted good fitters
31 marzo 2026
Risposta di Appliance World Online
Dear Mr Timothy Lavelle,
Thank you for the review! We’re glad to hear you appreciated our team's product knowledge and that the installation went smoothly. Our fitters take great pride in ensuring a perfect finish, so we’ll be sure to pass your kind words on to them.
Regards,
AWO
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