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Biggest scumbags around. Will not stop spam calling me twenty times a day. The owner is a true tool and very unprofessional. Contacted BBB to get them shut down.

Terrible! They want more money when they couldn’t college one thing. No help at all! $600 and couldn’t even get Google listing up. Do not hire these people!

This is a completely dishonest company. Charging hundreds of dollars for services that they do not render. They also give you an extremely hard time when you’re trying to cancel, including one of their sales people trying to tell me they would get in big trouble if I canceled! Once I did finally get the services canceled they removed my entire presence from Google even what I had created for myself. Do not use this service.

Would give less than one star if it let me. Complete waste of money, lies, and unauthorized transactions taken from my account. I contacted them to complain and once they knew I was complaining about their bait and switch operation they wouldn’t take my calls anymore. Do Not Use This Service

Yes this company is a SCAM. They don't actually do any work and every meeting is a waste of time. I could go on for a while about the stress they caused me. Long story short, they refused to refund us so we challenged the charges with our credit card company who did an investigation. Apex told the credit card company that we were satisfied customers and sent them a form saying so with my forged signature. We got our money back. I suggest everyone else do the same. The good reviews are clustered after bad reviews...what does that mean?...fake reviews

I paid these people over 4000 and its been 7mths, I feel they have done nothing. They call me monthly tell me things I need to do and then nothing. Honestly its a joke. Thanks Sonja Halstead, Realtor

This company took our company's money and didn't deliver anything. They laughed when we said we wanted to cancel service and keep billing us without providing any service.

The absolute worst service I have received. They will try to prolong the marketing process and just take up 60% of monthly meeting times trying to sell you more services. They will also rob you for your money. They literally will take months to do what you can do manually in a couple hours. They are thieves

Complete scam company! Do not trust a word they say they put through charges that were unauthorized

All went fine until I was ready to cancel their services and then it was almost impossible to get them to understand that I want to cancel, suddenly they can't seem to understand why someone would cancel! So frustrating and a complete waste of time!🤮

If you're interested in losing your money, your time, and your patience, I highly recommend this company — 10/10. The chances of that happening here are very high. I'm not the only one saying this — more than 30 out of every 100 people who hire their services say the same. They didn’t scam me; I was the fool who, without reading, signed something they asked me to sign, presented with little transparency.

(In my experience) this has been the most terrible service I’ve received in my entire life, although they were kind. Weeks went by with no calls, emails, or responses. There is absolutely no possibility of getting your money back, even if you cancel the service on the same day.

Unfortunately, I signed up before reading the reviews. Had I read them beforehand, I would have immediately realized that one-third of their clients couldn’t all be trying to harm a company like this — they were definitely telling the truth, at least most of them.

That’s why I want to make it very clear that my goal with this review is not to harm Apex, but to warn and protect others like me from being harmed. Weeks after canceling the service, I still receive at least five to six calls a day from different phone numbers they use (I received two while writing this review). I have all the evidence of my case documented — including these last two calls I just mentioned.

It’s simple: if Apex is not capable of managing their own digital presence, how do they expect me to trust them with mine? There’s not a single reply to the many customers who have left reviews describing the terrible service and awful experience they’ve had. That was the first red flag that made me realize those clients were telling the truth.

I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE — UNDER ANY CIRCUMSTANCES.

This company is a SCAM. They charge for services that they do not follow through on, expect you to invest your time on phone calls with them where they give YOU assignments to fix things they have broken as far as your internet listings and online business profiles on different search platforms. When you try to cancel they continue to charge you, harass and bully you, or try to bill you for a cancellation.

I got the sales guy angry and he threatened to call me everyday. I can't wait to report all the harrassment and leave more negative reviews.

Dates of incident: 7/22/25-7/23/25
DO NOT USE Apex Media Solutions, THEY ARE A SCAM!!!
It started with a phone call from one of their sales representatives explaining that they could help me better promote my business on Google and other search engines using voice interface software. It seemed useful, as I have heard of others using this software before, and thought it would be beneficial for my business. Once the initial process of explaining its use was finished, the sales rep asked if I would be interested, and from there, I signed up and purchased the software to use. He then helped me come up with keywords to use for the voice interface and scheduled me for an onboarding with a senior analyst, which he claimed would be to further discuss how to use the software. I scheduled it for the next day and had a meeting with the senior analyst. During the meeting, he told me that it was good that I got the voice interface software, but it was practically useless unless my company was registered with all the different search engines that Google uses to find information on different platforms and because of this my business would not be popping up at the top of the list but at the bottom which would prevent me from getting leads and them going to my competitors. At this point, I was confused about why I paid the $219.98 starting fee with a monthly fee of $19.99 to use the interface software for my company if it was useless without the other software needed. He then started to explain that they had an AI that would make this whole process easy and make my business pop up at the top for anyone searching for my type of business within my area. He then told me that there would be a starting fee of $400 and a monthly fee of $500. When I started complaining, he continued to lower the price but continuously stating its importance, getting more agitated with my hesitancy to make the purchase. He ended up going as low as $199 a month and waiving the starting fee. Keep in mind, they did not make me aware of this before purchasing the initial software. After an hour and a half on the phone of him telling me all this information and trying to persuade me to buy their software, I told them I was not interested after discussing it with my business partner. He became upset and told me that I should have been more up front in the beginning and that I had wasted his time. The day after this exchange, I started getting spam calls and emails to my business email from different moving companies saying they would like to speak about a quote I made. I did not sign up for any moving services. When I asked one of the people from the numerous calls that I got why I was getting these calls, he told me that a lot of the time other people will sign up others on these websites to receive calls as a prank. No one I personally know would do that to me, and my business email has only been available to clients or people I have done business with, and considering I opened my company 3 weeks ago, I have not currently gotten any sales yet. Being upset about the way I was treated and having to deal with the spam calls that I had been signed up for out of spite, I immediately contacted Apex Media Solutions asking for a refund. They gave me the run around, trying to schedule me for an appointment more than a week away, so I asked to speak to someone who could take care of it immediately. They told me that they would inform the department that took care of payments and that they should call me back as soon as possible since they are quick with responses. After waiting over an hour and not getting a call back, I was agitated and already fed up with the whole situation. I called again and the woman on the phone said that she could cancel the monthly payments, but not refund me for the $219.98 starting fee. When I asked if there was anyone I could talk to to make a complaint, she told me there wasn't, but she could relay the message. After that I ended the conversation and hung up because I knew that they were not going to refund me or reflect on the way they mistreated me. To anyone considering working with them, do not. IT IS A SCAM.

This is a scam they do not take no for an answer and all they do is use high pressure tactics. Louis Garcia is the person I spoke to, he was the most rude and disrespectful human being I’ve ever talked to.. saying things such as I don’t need to tell you the cost, that my business partner is in math class and much more.Thats a great way to have buisness and keep buisness right. Absolutely not this is a horrible company that needs to be sued for the crimes that they are committing and the federal buisness bureau will be contacted based on these actions this company has committed..

Scam. Scammers. It was not even 20 hours and I did research and found nothing trustworthy, I called to request refund. Before the call they give u .
So apparently the video call was part of the first process to complete the voice search. But at that call , all I wanted was my money back . They said I can’t get it cause the program was activated already. So that kind of prove to me , my initial thought. Cause if u tell me that the video call is to validate the program and at that call I tell u I don’t want nothing.
What can we take for this.

**I requested a full refund just hours after the call and the $99.99 charge. I also immediately contacted my credit card company to dispute the charge. This company uses high-pressure sales tactics, making big promises that, once you step back, clearly amount to nothing but a scam.

When I emailed Apex asking for my refund, I got a call from a supervisor who basically told me “good luck” — they claimed the call was recorded and that only $19.99 of the $99.99 actually goes to them, so they’d “document that” with my credit card company to block my refund.

I will be watching how they handle this next, but I strongly warn others: DO NOT USE THIS COMPANY! Protect yourself and your money.**

Working with a true professional like Matthew. He did everything he said he would do and then some. He took care of all of my issues in real time. He got my account unsuspended and verified on google. I will recommend HIS services to anyone.

I am a sole practioner attorney is the Metropolitan Atlanta area. I hired Apex to revise and run my website in August of 2024. They charged me $299 per month for one service, and $129.00 per month for another. While I got a few phone calls, I did not receive one email inquiry from a potential client in the next 10 months. In early June of this year, I was contacted by one of their competitiors about taking over my website. It was at that time, that I discovered that every inquiry link on my website was forwarded to a dead page, a "404", so when potential clients would click on the link to send me an inquiry, they were taken to a dead page, and could not reach me. I started calling them on June 5, 2025 and leaving messages but no one returned my call. I even "spoke" to one of their on line bots. I emailed them, and got no response. I spent over $5000.00 with them and got nothing for it and probably turned away many potential clients. If you call Apex, you get a voice mail recording. You will leave a message and it will not be returned. I have had my website taken over by anothe firm and the links work fine. DO NOT DO BUSINESS WITH APEX.

Please be aware of this company. They will sound great in the beginning like they’re really working with you, but you will not gain one client and you will do all the work yourself…. I recently canceled and I’m still getting phone calls asking them that I’m delinquent which is ridiculous cause I canceled. They will not take no for an answer. I had my attorney look over the contract where he says you’re not obligated for anything they can’t get this through their head that I have canceled…. Please do not use them.!!