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Spent hundreds of dollars on nothing. No one would keep their appointments.

I’m disappointed with my experience with Apex Media Solutions. I paid $179 for the service, but I decided not to move forward and communicated that I wanted to cancel. I was told that I would receive a refund, but I have still not received the money.

I also never attended any meetings or actually received the service I paid for. I’ve reached out multiple times to get this resolved and have had difficulty getting a clear response.

I’m leaving this review because I believe customers should receive clear communication and timely refunds when a service has not been provided. I hope Apex Media Solutions resolves this situation and processes my $179 refund.

fire company, very professional

We signed on for advertising. We explained our concerns with google. We were told not to worry. They had ways to get around google. We spent $1,500 and after 3 months they produced nothing. Each week we were told google was not responding. Then finally they said they were talking with someone that would have the issue resolved the next day. 2 weeks went by and again nothing. Then they put through a charge that was not authorized. We finally had it with the lies told to us by Apex. Smooth talkers but a dishonest company. Do not do it!!!!!

High presure sales tactics, coupled with insults and fear mongering. The hardest part is that you don't know what you are paying for, you don't know what you get, and you have to use Google Analytics if you want to see how their serves work. Jordan Alvarez was particularly rude and got upset when I matched his energy. Be mindful, the first call does not come through as spam, but the call from his "supervisor" did.

Predatory, charge you over $600 for talking to you because their only service is NOTHING but charging people for zero service, but they say they need your credit card because later on it will speed things up. It only speeds up them charging you thousands of dollars, and it is an issue getting it back

Aggressive, after an hour and a half they explain it will be another $7000 To optimize voice search. When told NO a man named Antony Carnazzo threatened to Negatively review my company. During my report a voice came over the phone calling me a bum and a b.

I paid for the voice media subscription. Initial fee over $100 and $20 month for my business to show when people looking online for services I provide.
They scheduled the call with the specialist to optimize everything. My business DO NOT show in search. Not at the bottom of other business, the specialist could NOT find it at all. She said for now people will find me only if they type my website name or my company name- conclusion- it is NO difference if I pay them or not. Per Apex Media Sol. to make it visible, I will have to fix couple issues, and I will have to pay second SEO monthly subscription to them about $200 per month.
The cherry on the top, during ZOOM meeting, I pointed that search they promised to work is NOT working, and I am not ready pay for another subscription, someone loudly and very angrily called me "dirty beach". It is group of people who were aggressively pushing the sale on me. They did another crossing the line remarks. I believe it is a scam. Requested return. Wondering if they will ask for the third subscription for something else if I pay second.

I will try keep this review short. As I hope you’re engagment with this highly unethical company should be as well.

I initially succumebed to their high-pressure sales call, allowing myself to believe that their voice search service would improve my visibility on “seven search engines”. After doing a quick online search about this unknown to me company, I discovered that they are a grab and go operation, taking a client’s money and pretty much leave them hanging.

They wanted $200 for a “lifetime listing”, and pushed for another phone call to get more information to their “analytics technician”. I learned this would be another high pressure sales call for more services that would further improve my site’s visibility. I cancelled that call and asked for a refund of my $200.

They don’t do refunds, folks. “Buyers remorse” and "cancellation after 24 hours" or "once services are initiated" are forbidden. I cancelled within 24 hours, and immediately filed a complaint with my credit card issuing bank.

You see, they never provided a receipt with a list of services, there’s no written guarantee of what you’re paying for, and of course, they claimed that they already started service during the sales call by taking my name, URL and key words. That’s their “gotcha hook”.

In short, they don’t commit to anything specific and don’t allow for any refunds from disgruntled customers. It’s a trap!

The good new is that my bank came through when I filed a formal complaint, and I did get the refund (or just negated the sale). But I had to spend many hours going through all that hassle.

Apex is counting on you to simply succumb and or give up. My advice: Don’t be like me. Don’t say yes to anything. If they call, hang up.

I paid 8 hundred dollars for literally nothing

This company has done nothing but take my money and even canceled and still gets billed im a small american built company and now i probley have to close up thanks apex

I received a cold call from this company offering SEO specifically for voice search. I've never really invested in marketing for my business, so I figured I'd try it. It was an installation fee of roughly $220.00 and monthly payments of $20. Because my business qualified, supposedly, they offered me a one time payment of roughly $330, and no monthly payments. I'm certainly glad I did not authorize them to make recurring transactions on my card, because I would not want to sit on a call with a representative to try to discontinue a recurring payment. Very aggressive and fraudulent sales tactics. Upon giving them the over three hundred dollars, the representative then had me schedule a "very important" zoom call to go over my business profile the next day. Basically, the representative screen shared a dashboard with a bunch of fake information to try to sell me a program to further "optimize" my business through voice search. And I know it was fake information because I immediately logged into my business profile after the call and none of the numbers matched. Anyway, this program would cost me $350 a month plus a one time $350 installation fee. I told him more than once I did not want the program and that it was too much. He eventually knocked it down to $250. Without me saying I wanted the program, he got to point of just asking if I would be using the same card I used for the first charge. I again refused, and he again offered to pretend to go and talk to his manager, at which point I just left the call. Do not give these people your time and certainly do not give them your money, because they will waste both.

I found out Apex media solutions use VOICE SEARCH NOW to spam you using different numbers every time, multiple times daily, AKA spoofing. Even if you are registered on the do not call list, and ask them to stop calling, They still spoof you, which is highly illegal. After I found out who the owners are, I called back and asked to speak with Imad (one of the owners) they instantly hung up on me and blocked me. If you get spam calls from VOICE SEARCH NOW, log all your calls and record yourself saying stop calling to make a case against APEX.

I signed up on July 7 after a sales call with Josh, who clearly told me the service was month-to-month with no long-term commitment. I was careful — I read the "12-month term" line in the agreement out loud and asked him directly, "this reads like a 12-month contract, are you sure it's month-to-month?" He said yes. the reason i asked the way the contract was written was vague and hard to determine. A few days later I tried to cancel. Their own contract says the client can cancel the monthly service anytime, but agent Rocky refused to follow through and honor it. They claimed they'd "accidentally sent the wrong contract" and offered to send a corrected one, but wouldn't refund the setup fee or stop the service. I've since disputed the charge with my bank and filed complaints with the FTC and the Florida Attorney General. If you're considering this company: don't rely on what you're told on the phone.. What I was promised at signup did not match what they delivered.

%100 Scam! Avoid at all costs, they will lie and deceive you to take your money then run and hide like the cowards they are, they have zero interest in helping your company move froward. I expect nothing less from an American company. Stick with local Canadian company's you know, that do reputable work to avoid lies & deception. This "Business" will do anything to take your money. There is no R.O.I it's a scam!

Place Is A Scam. Speaking From An Actual Former Employee. They Lie Even To Their Employees With False Promises Of Growth Lol. Average 3 sales a week my first 3 weeks then fired on the first day of my 4th week. Training Is Nearly Non Existence. Loser Culture And Aura Inside Out. Everyone In The Building Is Addicted To Vapes Like Crack And Trap Music Plays In The Background From 9:00AM-6:00PM. Only Good Thing About This Scammer Business Is The Coffee Machine And The Beautiful Rep With The Butterfly Tattoo On Her Forehead, Beside That The Place Is 1000% Shady/Scammer. The Business Is Run By New Yorkers Lol.... One Last Thing If You D-Muncher Reading This Back In Pompano.... SMD! You Actually Had Me Believing I Could Build A Career There. Great Sales Pitch 😉

Pressure into subscribing and then no results or communication except that my card did not go thru (I blocked it). As soon as it's time to renew then you hear from all sorts of people, but no, not your repnwho is supposed to help you.

I would give them a negative review if I could. High pressure sales techniques including questioning our commitment to our business and generally being disrespectful, ignoring “no thank you”. Sales person was pushy and persistent, name dropping corporate businesses while trying to upsell our small family business. Do not fall for the hyoe!

This company is a scam. They will call you repeatedly until you answer and then offer advertising services for your small business. Then they will ask for your card information and will not stop pestering you until you give it. Please do not give any of your personal information to this company. Hope this helps.