Great supplements I buy from other stores, this time I decided to order directly from AOR. Testing all the new vitamins & supplements at the moment, so far no side effects or anything bad to say. Than... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Chez AOR on trouve de bons produits, car le Basic bones a guéri ma copine qui me l'a recommandé, sur tout lorsque l'on souffre de douleurs arthritiques chroniques. Ce sera mon premier essai, alors je... Leggi di più
L'azienda ha risposto
I like your products very much but your online ordering is very frustrating. I can only delete subsriptions but can't add anything extra on to an order. My last order took me 2 hours over 4 days to d... Leggi di più
L'azienda ha risposto
I use several AOR products to help with my health issues which include fibromyalgia, irritable bladder, chronic fatigue syndrome. They are top notch. But, I have found the subscription process a b... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
AOR Canada offers premium natural health supplements that may help preventing, correcting, or improving your health needs.
Informazioni di contatto
3900 – 12 Street NE Calgary, AB, T2E 8H9, Calgary , Canada
- 1-800-387-0177
- info@aor.ca
- aor.ca
3,7
Nella media
586 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very happy customer. Will be returning
Website easy to use. Love the subscription option for recurring purchases Happy this is an option as I was unable to find the supplement I wanted in ANY stores
6 luglio 2022
Risposta di Advanced Orthomolecular Research
Hello,
Thanks for your review, and we're so happy to hear you've enjoyed your experience with us! We look forward to continuing to provide you with great quality products, see you again soon!
My first purchase and so far no…
My first purchase and so far no complaints. Everything went well.
30 giugno 2022
Risposta di Advanced Orthomolecular Research
Hi Daniela,
Thanks for your feedback! We're happy your first experience went so well, and look forward to continuing to serve you!
Risposta di Advanced Orthomolecular Research
Hi Sandra,
Thanks for your review, we hope to continue serving you!
Risposta di Advanced Orthomolecular Research
Hi Megs,
Thanks for the 5 stars! We hope to see you again soon!
I love your products saved my life when…
I love your products saved my life when I had diverticulitis.
28 giugno 2022
Risposta di Advanced Orthomolecular Research
Hi Madonna
Thank you for leaving your feedback, and we couldn't be happier to hear our products helped your health so much! Wishing you long-lasting wellness, and we hope to serve you again soon.
AOR have always given us precise
AOR have always given us precise, friendly customer service as well as excellent top quality supplements! Thank you!
28 giugno 2022
Risposta di Advanced Orthomolecular Research
Hi Joanne,
Thanks for taking the time to leave such a nice review! We strive to provide an excellent customer experience, and are so happy we met that mark. Hope to serve you again soon!
Almost every time I want to buy…
Almost every time I want to buy something through AOR, it isn't available and I'm forced to either choose something similar that I would not normally buy, or go somewhere else. I'm rapidly losing interest in dealing with AOR because your supplies are so limited
23 giugno 2022
Risposta di Advanced Orthomolecular Research
Hello,
Thank you for taking the time to leave your feedback, and we're sorry to hear you've been impacted by out of stock products. We've been working hard to overcome the global supply issues, and have been able to bring many of our products back into production lately, with more to come. You may benefit from our "notify me" feature, which will send you an email to inform you of when your favourite products have come back! You can find this feature on any out of stock product page on our website. Thanks for being an AOR customer, and we hope to serve you again soon.
Always room for improvement
Always room for improvement. I type in the ingredient looking for, often no results found. Ex...CoQ10..no results found. I just spelled out coenzyme q 10 then some products came up. Overall satisfied.
22 giugno 2022
Risposta di Advanced Orthomolecular Research
Hello,
Thank you for your review. We're glad to hear you're satisfied overall! We appreciate your feedback about the search bar on our site, and will be taking your account into review when deciding our next steps for improvement. Looking forward to serving you again soon!
The ease of ordering and the discount…
The ease of ordering and the discount and point system make my rating 5 STARS PLUS
17 giugno 2022
Risposta di Advanced Orthomolecular Research
Hi Wally,
Thank you for the very positive feedback. We're happy that you're happy, and look forward to continuing to serve you!
Great product and great service.
16 giugno 2022
Risposta di Advanced Orthomolecular Research
Hi Danielle,
Thanks for the 5-stars! We hope to continue to serve you.
Risposta di Advanced Orthomolecular Research
Hi Krista,
We're so glad to hear you're enjoying our products! See you again soon.
Risposta di Advanced Orthomolecular Research
Hi Calie,
Thanks for the review, and we're happy to hear you enjoyed your experience! We hope to serve you again soon.
My order did not arrive and 3 months…
My order did not arrive and 3 months later no one has gotten back to me.
I feel like I was scammed
11 giugno 2022
Risposta di Advanced Orthomolecular Research
Hi Ashley,
Thank you for giving us your feedback. We’re sorry to hear that you were unhappy with your order. Our customer service team had followed up with your March 15th delivery and confirmed there may have been some confusion with the delivery address when you called in to inquire. Our team has been unable to find any further inquiries either in our live chat system or email since that call. Please feel free to follow up to make any applicable changes to your mailing address and delivery instructions so that this issue doesn’t arise again. We’re sorry for any undue stress this experience may have caused you and we hope you’ll consider AOR for your supplement needs in the future.
It's verry good product
It's verry good product. I noticed a difference in the level of mental stress.
27 maggio 2022
Risposta di Advanced Orthomolecular Research
Hi Julie,
Thanks for the 5 stars!
3rd month in a row of cortisol being…
3rd month in a row of cortisol being out of stock. That means for 3 months now I have paid $10 for shipping one bottle. not worth it. I've cancelled all my subscriptions.
25 maggio 2022
Risposta di Advanced Orthomolecular Research
Hi Raelene,
Thanks for your review. We understand how frustrating it can be to have your favourite products out of stock. This product will be temporarily discontinued due to not having access to some of the materials needed to make it, and we regret that it affects our customers this way. We hope to bring it back to our shelves and yours soon!
Risposta di Advanced Orthomolecular Research
Hi Bev,
We're happy to provide the best quality for our customers and are thankful for your review. Hope to serve you again in the near future!
Great products, great Canadian company
Orders are always processed and shipped very quickly. Good communication from customer service.
24 maggio 2022
Risposta di Advanced Orthomolecular Research
Hi Shannon,
Thanks for the great review! We strive to deliver a great customer experience and we are ecstatic that we met that mark! See you again soon.
Delivery seemed to take a long time
24 maggio 2022
Risposta di Advanced Orthomolecular Research
Hi Pat,
Thanks for your review. We see your order was placed on a Saturday, and we do close on the weekends so our hard-working teams can enjoy their time. We were happy to ship this out on Monday morning, and see that it was delivered to you on the island on Wednesday morning. For the fastest possible shipping, you may benefit from placing an order further away from the weekend to avoid that type of delay again. We hope to serve you again soon!
Risposta di Advanced Orthomolecular Research
Hello,
Thank you for your positive review - we're happy you're happy!
Found out it was cheaper on amazon.
17 maggio 2022
Risposta di Advanced Orthomolecular Research
Hi Nicole,
We're happy to offer sales direct to consumers, and understand that sometimes other retailers have sales or different price structures. We hope you've seen and been able to take advantage of the points system on our website, which allows you to redeem for free products, and we look forward to continuing to serve you.
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