Paul Higham has done an excellent job on his two visits to our property. He explained how he would rectify the identified snags and how long each part of the process to repair would take. Nothing was... Leggi di più
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Rapid follow up and response to the snagging issues of the new build house. Special thanks to Lee for sorting out the issues in a timely and efficient manner. He was extremely helpful and explained... Leggi di più
Lee Ashworth has just visited my home and done a fantastic job. Very prompt, very polite, very efficient and thoroughly professional. I am extremely grateful and recommend without any hesitation. Th... Leggi di più
I had a visit today from Tony Murray one of the skilled technicians who fixed my freezer door… I have to say he was very friendly,polite,put covers on his shoes before entry and fixed the door perfec... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We're Anwyl - the family home builder We started life as a woodworking business, founded by our great-grandparents over 90 years ago. By 1980, we were crafting thoughtfully designed homes for over 250 families every year These days, you’ll find us at our new offices in Ewloe, Flintshire, and Chorley, Lancashire. We now build around 800 new homes per year. Not bad considering we still give each one the family seal of approval. Drop into one of our developments for a cuppa if you’re in the area. We can’t wait to welcome you h
Informazioni di contatto
Anwyl House, Clos Dewi Sant Ewloe, CH5 3DT, Deeside, Regno Unito
- 01244 421600
- build@anwyl.co.uk
- anwylhomes.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 78% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Persistent leak from upstairs bathroom…
Persistent leak from upstairs bathroom caused damage to our sitting room ceiling.The builder Anwyl has repaired the damage and repaired the decorations to a very high standard.
Excellent repainting job done by Richard Nelson, who was efficient and approachable. Many thanks!

Risposta di Anwyl Homes
Chris and rich have been great
Chris and rich have been great. Super professional, super polite and completed all assigned tasks efficiently and effectively. Thank you guys

Risposta di Anwyl Homes
Decoration around extract fan
Rich Nelson arrived on Wednesday morning to carry out decoration works around the extract fan within our onsuite. There was water residual due to a problem with the condensate pipe. Rich has done an amazing job which is now all complete. It's a pleasure meeting and speaking with Rich. From matt and Francesca

Risposta di Anwyl Homes
Great service from Chris Appleton
I had Chris Appleton come and fix some of the snags on the house after we bought it. He was here for 3 days and was friendly and pleasant. He got everything done and worked around me and 2 babies always accommodating around naps and babies needs to where he was working. Thank you Chris

Risposta di Anwyl Homes
Lee needed to sort hallway door as not…
Lee needed to sort hallway door as not closing to ‘the keep’ explained packing out hinges and ‘keep’ to sort. Also fixed both ensuite doors that were sticking at top and not closing. Excellent work and very clean and tidy.

Risposta di Anwyl Homes
Really helpful
Really helpful, couldn’t resolve all our issues but spoke to the site on our behalf.

Risposta di Anwyl Homes
Lee was great
Please note, this review relates to Lee not Anwyl Homes. Lee was, as always, very efficient, well mannered and did a great job. He treated the house with the upmost respect and exemplified customer care. Thanks Lee.

Risposta di Anwyl Homes
New front door and frame
Chris and Tony came around to fit my new front door and frame and they were both lovely, polite and did an amazing job with my front door.
It now fits perfect and it is no longer leaking air.
Then Chris came back the following day to do the painting and what a joyful man he is.
Chris couldnt do enough for us and was an absolute pleasure to have him doing jobs at our house.
When he finished everything was just perfect and was left immaculately clean and tidy.
A big shout out to both of them for their great customer service and for doing an amazing job, thank you so much.

Risposta di Anwyl Homes
Tony very friendly nice chap who temp…
Tony very friendly nice chap he was very good at his job he was very very helpful also thank you very much Tony Murray

Risposta di Anwyl Homes
Amazing job done
Amazing job done, updated all through out his time at my property finished to high standards and cleaned up after himself.
Thankyou !

Risposta di Anwyl Homes
Hidden defects and poor aftercare – Buyer Beware
After five years, we’ve discovered significant black mould on an exterior bathroom wall. An NHBC inspection confirmed this was caused by poorly installed and entirely missing insulation. Although we flagged this in our initial snagging report within the first year, and Anwyl claimed to have fixed it, it is now clear the work was never done correctly. Despite the NHBC confirming the defect, Anwyl is hiding behind the two-year warranty period to avoid responsibility for their original mistake. Disappointing service and poor build quality.
I'm unable to attach screenshots or the report or the correspondence between myself and anwyl however below was their response to my complaint email - poor is an understatement.
"I confirm that we’ve now received a copy of the report from the NHBC following their recent inspection. A copy of the report should also have been sent through to you aswell for review.
The NHBC have confirmed that they won’t be talking any further action with the claim. As the house is now outside it’s 2-year warranty period we’ll be unable to assist you any further.
The actions contained within the report should form part of your usual homeowner maintenance regime."

Risposta di Anwyl Homes
Lee Ashworth and Josh.
Lee Ashworth and Josh.
I recently had work done in my home by Anwyl, and I couldn't be more pleased with the results!
Lee effectively addressed the creaking floors in the bedroom.
Josh took care of a double set of stairs. He expertly racked the skirting, filled any gaps, sanded the surfaces, and painted everything to perfection.
The attention to detail and quality of workmanship were outstanding!
I can truly say Anwyl aftercare is 5/5
Thank you for a job well done!

Risposta di Anwyl Homes
How are we doing - answer amazing
Anwyl -you have nailed it! I absolutely love my home on the Eagles Green, Warrington site. The attention to detail in building my home has been ace. The team I have dealt with along the way to buying and moving in have been professional, competent and very easy to deal with. There’s the wonderful Debbie and Sam in the sales office and site managers Ian, Andy and Lewis, for whom nothing is too much trouble. Thinking of buying a new home - don’t hesitate to buy Anwyl.

Risposta di Anwyl Homes
Tony Murray was great
Tony Murray was great, got everything done with minimal disruption and mess. Top man!

Risposta di Anwyl Homes
We moved into our Anwyl home in Sep…
We moved into our Anwyl home in Sep 2024. We were first time buyers and loved the Burscough site. We dealt with Stephanie and Kelly who have been great and we felt supported throughout the whole process. We also were supported by site manager and his team. We are very pleased with our house and we are very glad we decided to move to Burscough. I would highly recommended anyone to go and see Stephanie and Kelly as they are friendly and approachable. We have recently recommend a friend to move to the site. I would definitely recommend anyone to buy an Anwyl home as the build quality and customer service is great 😊.

Risposta di Anwyl Homes
Mr Chris Appleton, excellent service.
Mr. Chris Appleton visited today to fix front door, excellent service.

Risposta di Anwyl Homes
Grandaughter and Partner bought first…
Grandaughter and Partner bought first home in December at Summers Bridge site. Contractors destroyed tiled floor in hall and kitchen and promised to replace the floors. Grandaughter still unable to move in due to this problem. They have contacted Anwyl every week since December to no avail. This is totally unacceptable they have other issues as well but most important is these floors being sorted. I wouldn’t recommend Anwyl homes to anyone due to very poor customer service and shoddy workmanship.

Risposta di Anwyl Homes
Leak
Tony who came to do the seal and ceiling was really lovely and very professional, he’s done an excellent job.

Risposta di Anwyl Homes
Really happy with the service
Really happy with the service, experienced technician fixed door handle quickly with ease, clean and tidy work, absolutely lovely man also fixed my front door which was letting in a little draft while he was here.
Thankyou

Risposta di Anwyl Homes
Richard
Richard , turned up on time and finnished the work to a high standard

Risposta di Anwyl Homes
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