Anwyl Homes Recensioni 

I’d like to leave some positive feedback for Chris who attended today to plaster the ceiling in our living room. He was professional, friendly, and did a great job. He kept the area clean and tidy throughout, was pleasant to have in the home, and I’m really happy with the finished result. Thank you

Josh H was amazing this morning fixing all the jittery in the doors and sorting the kitchen cabinets.

He even sorted the stiff front door handle.
Thank you Josh.

Purchased at house at Yr Helyg colwyn bay had water pressure iasues since moving in, welsh water claiming there is not enough pressure at the top of the estate and anwyl were advised not to build three story houses, twice a week for 3 years not been able to shower due to this

Richard was amazing he explained everything that he has done and done an amazing job fixing stuff

Great service by Tony

The anwyl technicians always provide a fantastic service and take pride in their work no matter how big or small the job is. Chris came round to fix a sticking letterbox and although he wasn’t here for long, he was so friendly and chatty and respected our property.
I’m leaving a 5 star review purely based on the job that Chris did for us. The anwyl technicians are the only positive part of our experience of dealing with anwyl since we moved into our house in September 2024.
We have a waterlogged garden that they refuse any responsibility for which is costing us an awful lot of money to try and sort ourselves. We also recently complained about damage to the road outside our house from anwyl delivering skips to our neighbour. Despite the tarmac clearly being churned up and damaged, they advised that it will “weather in”. I have no idea how the damage will miraculously repair itself so we are left looking at an eyesore whilst anwyl refuse to take any responsibility. It’s disappointing as buying a new house should be exciting but we have been left feeling very disheartened by the whole experience.

Another great job done by Anwyls staff thanks Paul ⭐️⭐️⭐️⭐️⭐️

Well painted did the job the work to a high standard

The Anwyl team at Eagles green was excellent throughout the process including sales, handover, 4 week call and everything in between.

Lee did a nice job, very clean and tidy.

We have had an excellent experience with Anwyl Homes, and a huge part of that has been thanks to Declan.
From the very beginning of our after-sales journey, Declan has consistently responded to every request with remarkable speed, professionalism and genuine care. Nothing ever seems too much trouble for him. He listens carefully, understands the issue, keeps us informed, and does everything within his power to ensure problems are resolved as quickly as possible.
What really sets Declan apart is not just his efficiency, but his character. He is incredibly friendly, empathetic and approachable, and every interaction leaves you feeling that your concerns genuinely matter. He has a calm, sensible and solution-focused approach, and he consistently goes above and beyond what would normally be expected to ensure customer satisfaction.
Exceptional customer service is becoming increasingly rare, but Declan is a perfect example of how it should be done. His dedication, professionalism and willingness to help have made a significant difference to our experience with Anwyl Homes.
Thank you, Declan, for your outstanding support and for always going the extra mile. You are a real credit to Anwyl Homes, and I sincerely hope your hard work and commitment receive the recognition they deserve.

Paul Higham attended our property today with his usual friendly and cheerful smile. He worked professionally and with care. He explained what he would be doing and after the work was completed took time to show and explain how things had gone and confirmed what had been done. He doesn't rush or cut corners. He is an outstanding technician who has become quite the friend. We will miss seeing him as our two years warrenty finally comes to an end. Thank you Paul!

Everything we added onto the snag list was fixed in good time, nothing is too much trouble for Ian the site manager or the ladies in the sales office, constantly checking to see if we need anything else doing or just to say hi! Would highly recommend Anwyl!

Josh and Richie did a great job fixing all the cracks along my stairs and hallway. Both were really lovely and helpful and did a great job.

Chris was very professional and lovely to speak to he completed the work to a high standard

Great experience at Elmy Fields, from the sales office to completing & snagging.
Helen in the sales office is fabulous, she really listens to what you want & is so friendly & helpful, all the way through from reserving to completion, she is a credit to the company.
The site manager Sam also deserves praise for providing great service in getting the snags completed in good time. Always keeping in touch with dates/times when contractors were available ensuring minimal disruption.
Overall the whole site team have been great on this development & I would highly recommend if you are looking in this area.

Absolutely brilliant job Chris and Richard have done today, the work they had completed was incredible the door and garage look so much better to how it was originally painted, they took there time and completed the job and spoke to us and advised us on what and what not to do while the paint was drying, customer service could learn a thing or two from you pair with the service you have provided today!

Paul came out to my address today, as my front door was sticking and making it very difficult to open. He completed the job in under half an hour and was courteous,friendly and cleaned up any dirt. He was very thorough, and explained the problem to me, and did not leave until I was completely happy with locking the door. Excellent service. Would definitely recommend. Thank you Paul.

We have recently bought a house on Deva Green. I have nothing but praise for this site.
The sales office staff have been extremely helpful (Nigel,Linda, Elizabeth and the manager Claire). We had some tricky moments with sales falling through etc and I should add that the Directors at Anwyl have gone above and beyond to accommodate our particular situation. We are extremely grateful and thankful for all their consideration.

The site staff have been nothing but helpful, kind and personable. We would like to thank them all and give a special mention to Matt, Shane and John.

We think the build quality is fantastic!
The rooms are spacious with higher than average ceilings. The style of kitchen is beautiful as is the flooring.
The built in wardrobe in bed 1 is wonderful!
'Snagging' has been very straightforward and completed
to our satisfaction. Customer service was helpful.
The whole site is very attractive with a variety of house styles set well apart and good landscaping.
It is lovely and quiet yet close to Chester and the amenities of the retail park.
We are very happy here and can recommend Anwyl as a house builder.

We are all settled in and very happy with the build quality. We had our precious house as a new build but build quality from Anwyl is next level. Also Ian ( site manager ) is very friendly and absolute professional. He finished all the small snagging very quickly for us. So far 5 stars to Anwyl. How can I forget Debbie & Sam ( sales managers). They were so amazing through out the whole process of buying. We have been dealt with pleasure. Thanks for the whole team here at Eagles Green.