We used AnswerAide to build us an automation to welcome our new clients, and to follow up with them over the following ninety days. It checks in with the client to see if they have any questions and s... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
As a business that was transparent from the beginning in sharing why we chose Answer Aide over the last service provider we had, the communication has not improved and continues to be full of errors c... Leggi di più
L'azienda ha risposto
AnswerAide has done great answering phone calls for my lawn care business. They work well with our CRM and our clients have complimented their staff many times and never had a clue it wasn’t actually... Leggi di più
They have been able to assist our company with the influx of calls we received from our TV and radio ads. We try to provide them with plenty of notice before airing the ads; however, sometimes we sche... Leggi di più
Dettagli dell'azienda
- Servizio di segreteria telefonica
- Azienda di BPO (esternalizzazione processi aziendali)
- Servizio di amministrazione aziendale
- Servizi per le imprese
- Call Center
Informazioni su Answer Aide
Scritti dall'azienda
AnswerAide provides quality customer service solutions and answering services 24/7. The services we offer help our clients stay at the top of their industries because of the excellent support their customers receive from us.
In addition to taking a traditional message, AnswerAide also collects and qualifies new leads, takes orders, dispatches emergency calls, provides technical support, places orders, collects donations, schedules appointments, and much more.
In addition to phone services, we also offer omnichannel services, including text messaging (SMS), email, website chat, Facebook messenger, and so forth. We provide custom solutions for each of our clients.
In addition to taking a traditional message, AnswerAide also collects and qualifies new leads, takes orders, dispatches emergency calls, provides technical support, places orders, collects donations, schedules appointments, and much more.
In addition to phone services, we also offer omnichannel services, including text messaging (SMS), email, website chat, Facebook messenger, and so forth. We provide custom solutions for each of our clients.
Informazioni di contatto
701 Market Street, Suite 111, 32095, Saint Augustine, Stati Uniti
- (866) 427-3500
- info@answeraide.com
- answeraide.com
3,7
Nella media
27 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Question answer
27 maggio 2025
Non scritta su invito
Answer Aide is an excellent answering…
Answer Aide is an excellent answering service. Very responsive and professional
1 maggio 2024
Risposta di Answer Aide
Thanks for the kind words, Robert.
Great company to work with
Great company to work with. Very attentive to detail and the customer's needs.
1 febbraio 2024
We have a property management company…
We have a property management company and they do a great job at screening our emergency calls and scheduling showings. Our maintenance department loves Answer Aide because they have reduced the false emergency calls by 60%.
12 maggio 2023
Excellent service!
Excellent service!! I use them for multiple businesses. They are always very responsive and professional. I highly recommend this company.
8 febbraio 2023
They have been able to assist our…
They have been able to assist our company with the influx of calls we received from our TV and radio ads. We try to provide them with plenty of notice before airing the ads; however, sometimes we schedule some at the last minute and they are always very accommodating.
14 novembre 2022
Non scritta su invito
they are very responsive in making any…
they are very responsive in making any changes we request to our account. the agents are professional and our callers don’t realize we’re using an answering service. we are truly happy that we switched to Answer Aide.
1 ottobre 2022
Non scritta su invito
Exceptional service!
16 settembre 2022
They did a good job setting up our…
They did a good job setting up our service and all is going well.
3 settembre 2022
Great service
Great service, they worked with us to get our number ported and setup call transfers, great customer service, affordable. Will recommend to other businesses.
13 agosto 2022
Risposta di Answer Aide
Hi Eric,
I'm glad I was able to reach you on the phone, and I apologize that the messages were going to your co-worker. I sent you an email to let you know that I did test your entire script to confirm everyone is receiving the correct messages. We also went ahead and added in the company name and email fields per your request.
If you have any further questions or concerns please call us at 866.427.3500 or send us an email to support@answeraide.com.
Great format, terrible execution and communication.
As a business that was transparent from the beginning in sharing why we chose Answer Aide over the last service provider we had, the communication has not improved and continues to be full of errors causing loss potential sales and thousands of dollars of business.
13 luglio 2022
Risposta di Answer Aide
We are genuinely sorry that we let Betros Plumbing down over the holiday weekend and want to thank you for bringing this to our attention.
Unfortunately, there was a miscommunication with the last-minute changes you made to the on-call script, and we called the wrong tech during the weekend.
Betros Plumbing still received their regular leads during the weekend, and we did attempt to dispatch the emergency calls to the person we had listed as on-call, but they did not answer the phone.
We are truly sorry that we won't be able to continue to service your account and wish you and Betros Plumbing the best in the future.
Great work by the company.
31 marzo 2022
Risposta di Answer Aide
Thanks Chris. It's always a pleasure to work with you.
AnswerAide has done great answering…
AnswerAide has done great answering phone calls for my lawn care business. They work well with our CRM and our clients have complimented their staff many times and never had a clue it wasn’t actually our company answering.
27 giugno 2021
Non scritta su invito
Absolutely exceeded my expectations
Absolutely exceeded my expectations. I feel as if they understated the benefits of their services. I would recommend Answeraide to everyone, except my competitors.
2 marzo 2021
I had to be away from my company for 3…
I had to be away from my company for 3 months, I turned to Answer Aide to help. They had an immediate impact on all phases of my business. I have no intention of moving on from them.
4 novembre 2019
Non scritta su invito
Great Option to Build Your Automations
We used AnswerAide to build us an automation to welcome our new clients, and to follow up with them over the following ninety days. It checks in with the client to see if they have any questions and solicits for feedback. When we get a good rating it will automatically ask for them to leave a review for us on Google. We’ve been using it for two weeks and already received three reviews. This automation well worth the money.
21 settembre 2019
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.