Annetts Fine Furniture Recensioni 

From masses of patience in the showroom to delivering our sofa was a smooth , efficient, friendly service. It was a once in a lifetime choice so we needed to get it right.
I would highly recommend this company nothing was too much trouble. Harry and Scott were excellent.

We were very impressed by the service and knowledge of your sales assistants and are looking forward to forward to having our sofas .Super friendly staff definitely recommend

Excellent all round service by all staff. Damian, true professional in sorting out problem with manufacturing delay and kept us updated. The divan bed and mattress recommended by Damian was just the ticket. Excellent quality, worth the wait. Many thanks. Recommended.

Rob and the team in Hereford were extremely friendly, knowledgeable and nothing was too much trouble. We ordered a cantilever parasol and a new ottoman bed with tempur mattress. We’ve just had Dan and Karl (or Carl) delivering the items and again a very friendly and proficient pair of guys. They ran us through the bits we needed to know after assembling everything. What a superb experience throughout. Can’t recommend them enough. Thankyou everyone. This is a company that knows how it should be done. ❤️❤️

Ordered a setee and 2 recliners arrived when promised everything from the purchase to the delivery was first class and the delivery team were so helpful put furniture exactly where we wanted it and fully explained how to operate the recliners wonderful company thoroughly recommend

Great customer service at a good level. Knowledgeable team and good to chat about our requirements rather than be told what we need.

We returned to Annetts having had excellent service 20 years beforehand when we’d bought our old sofas. We were not disappointed this time when we were looking for new, replacement ones.
Wanting to choose two Ercol sofas, we needed to decide which range best suited our requirements and was most comfortable. Throughout, Gareth was knowledgable, friendly and patient as we took our time deciding - three visits in total - and during the ordering process. He listened to our requirements, gave us useful, relevant information.
Furthermore, pricing was very competitive as our internet searches confirmed.
Between placing our order and the delivery, Gareth kept us fully informed.
The delivery process was also painless, as already reviewed, but there was a fault with the construction of one sofa. Again the service from Annetts was everything you’d hope for as they liaised efficiently with Ercol to organise a replacement, communicating fully with us about Ercol’s responses and about delivery.
Despite our initial disappointment that there was a problem with the manufacturing (not the fault of the store) we wouldn’t hesitate to recommend Annetts who have provided first rate service at every stage of this furniture experience.

Gareth attended to our needs expertly during our recent visits to Annetts. Very knowledgeable, patient and helpful without being at all pushy. Thank you

Excellent customer service
Good communications while we waited for our Suite to be made, and very good delivary staff, polite and friendly. Will certainly use them again, and happy to recommend them

Excellent customer service as usual. Damian our salesman very professional and helpful. Delivery of King size bed went very smoothly. The 2 regular members of staff negotiated stairs easily, set up bed and took away all rubbish. All staff very friendly. Would highly recommend Annetts

Excellent service.
We purchased a reclining chair from Annetts and the service from Damien was top notch from start to finish.
We travelled nearly 2 hours to the store, having called ahead to see if the chair we were interested in was in store. Damien greeted us and showed us the available chairs, then left us to our research. He was attentive without us feeling hassled, gave us time and space to make our decision but was there for any questions we had. He discussed different leather options and listened to what we wanted.
A really great experience.

Excellent experience. Our salesperson Harry did a great job. Answered all our questions clearly and thoroughly - when asked - but didn't 'push' and left us to explore and ponder until we needed him.

Scott was very helpful when we was checking measurements. He went through everything with us. We had a couple of days to measure at home and think about colour etc.

Good selection of furniture ,We have ordered sofas ,thank you to Harry who was very helpful and knowledgeable

Got a quality sofa and was impressed by both the sales staff (Scott) and the two delivery guys
Helpful and knowledgeable without being pushy.
Would definitely look to Annette’s as my first port of call in the future.

Just moved to the area and needed furniture for house and garden. Annetts was the best store we found for our needs with quality products and coincided with a sale so prices were good.Thanks to Scott from Annetts for sorting us out and arranging delivery and aftercare.Will definitely use this store again.

We have bought a number of beds now from Annetts. We’ve dealt with Scott each time and he’s been extremely helpful and professional. Nothing is too much trouble, he doesn’t pressurise you but assists you to arrive at the right decision for you.
The delivery teams we’ve experienced have been second to none. Absolutely outstanding in care, friendliness and great advice about the product they’re delivering.
I wouldn’t hesitate recommending purchasing furniture from this company.
Sandra T

Visited the store twice, excellent service from both Harry and Scott, thank you.

We been customers of Annettes since they had a shop below the old bridge in Hereford. We always been very happy with the service & quality of the furniture etc.
Gareth sold us a reclining chair in 2017 and we were pleased to find he was still there. It illustrates that it is a good company the problem is since they got great furniture etc we hardly ever leave without buying something. 5 stars

We were able to browse without being hasseled with is good. However help was available when needed. Gareth was helpful knowledgeable and arranged everything to our satisfaction