One of the best custom experiences I’ve ever had ! I emailed on a Sunday and had a response within half an hour which might have been lucky but nevertheless happened. I then had a back-and-forth with... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I've been enjoying this product and getting the benefits for a long while now (have written a one of these already promoting this product) but I needed to end my subscription. I emailed and the love... Leggi di più
L'azienda ha risposto
Not only have I had excellent 10/10 customer service I must have subscribed twice by accident Leon emailed me straight back and sorted it out , no messing about , not only that I can feel the benefits... Leggi di più
L'azienda ha risposto
Hi Ankhway team, I just wanted to say thank you for sending me your functional mushrooms to try! I’ve really enjoyed incorporating them into my routine, and I’ve noticed some lovely positiv... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Nature's wisdom, for your wellness.
Informazioni di contatto
128 City Road, EC1V 2NX, London, Regno Unito
- hello@ankhway.com
- ankhway.com
4,6
Eccellente
12K recensioni
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Le persone hanno visualizzato anche
Good customer service…
I had a query about my subscription and Daniel in Customer Services responded quickly. Daniel was also very professional in his response and got to the bottom of my query really quickly too. I was also left with a satisfactory outcome. Thank you Daniel! 😊
20 ottobre 2026
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Risposta di Ankhway
Hi Katie,
Thank you so much for mentioning Daniel by name. We're glad he was able to get to the bottom of your subscription query so quickly and that you were happy with how it was sorted in the end. We'll make sure he sees your kind words, and if anything else comes up, we're always happy to help.
Warm regards,
Ankhway Customer Happiness Team
Alex was great really helpful and fast…
Alex was great really helpful and fast response
23 ottobre 2026
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Risposta di Ankhway
Hi Luke,
Thanks for taking a moment to leave this review and for the shout out to Alex. We're glad he could sort your request quickly and with no fuss. If you ever need us again, the team will be happy to help.
Warm regards,
Ankhway Customer Happiness Team
Issue was resolved almost instantly
Issue was resolved almost instantly. Fantastic customer service
23 ottobre 2026
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Risposta di Ankhway
Hi Leanne,
Thank you for your review, and for your patience when you got in touch. We're glad Zoe was able to put things right for you so quickly. We really appreciate you letting us know, and we hope the rest of your experience with us is a smooth one.
Warm regards,
Ankhway Customer Happiness Team
Excellent customer service
Excellent customer service , very quick response and fast actions !
Thank you
23 ottobre 2026
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Risposta di Ankhway
Hi Kat,
Thank you for such a kind review! We're really pleased our team got back to you quickly and that things were actioned straight away. It's great to know that made a difference, and we're always here if you need anything else.
Warm regards,
Ankhway Customer Happiness Team
BE WARNED
BE WARNED. Fake 60 day full money back refund. They only give you a partial refund (33%) and have to return unopened bag at cost to self then claim not received it. Did nothing for me. Exploiting desperate people seeking gut health solutions. £30 for a bag of wine gums
1 ottobre 2026
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Risposta di Ankhway
Hi Carl,
We’re sorry to hear about your disappointment with the product and refund process. We’d appreciate the opportunity to look into your experience and clarify what happened.
Please contact our customer support team at hello@ankhway.com or provide us with your order number or the email address used to place your order so we can review this for you. Thank you.
Warm regards,
Ankhway Customer Happiness Team
Excellent support from customer service
Excellent support from customer service
23 ottobre 2026
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Risposta di Ankhway
Hi Denise,
Thank you for taking a moment to leave us five stars. We're so glad Ruth was able to sort out your subscription request quickly and without any fuss, and we'll make sure she hears your kind words. If you ever fancy coming back to us, or need anything at all, the team is always here.
Warm regards,
Ankhway Customer Happiness Team
Order and delivery no problems at all
Order and delivery no problems at all. I have been taking the gummies for nearly a month now but I do not look or feel any better, unfortunately I don't think this product is for me.
21 settembre 2026
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Risposta di Ankhway
Hi Kel,
Thank you for your honest feedback, and we're pleased to hear your order and delivery went smoothly. We're sorry the gummies haven't been the right fit for you so far. Everyone's experience is different, and we really appreciate you telling us how you've found them. If you'd like to talk through your options or make any changes to your order, just get in touch and the team will be glad to help.
Warm regards,
Ankhway Customer Happiness Team
Bought one pack to try and for me it…
Bought one pack to try and for me it was a very positive outcome, I’ve now got a subscription as I wouldn’t want to be without them.
Helped me focus more day to day, calmed me, I generally feel more focused and relaxed.
I didn’t expect to have such a drastic change from taking these but I absolutely have.
22 ottobre 2026
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Risposta di Ankhway
Hi Kate,
What a lovely review to read, thank you. It's great to hear that trying one pack led you to set up a subscription, and that the gummies have become something you wouldn't want to be without in your daily routine. Thank you for sharing your experience so openly. If you ever need a hand with your subscription, we're only a message away.
Warm regards,
Ankhway Customer Happiness Team
After some small confusion on my part
After some small confusion on my part, the matter was resolved by Joe in a very ‘as hoped for’ manor. There wasn't any drama or quibbles, and for that I’m grateful. An extremely slick level of customer service, something that is sadly lacking with many service providers.
Nice work Joe, i appreciate your attention.
Regards
Jon
20 ottobre 2026
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Risposta di Ankhway
Hi Jon,
Thank you so much for such a thoughtful review. Please don't worry about the confusion at all, that's exactly what we're here for. We're really pleased Joe could get everything sorted the way you hoped, with no drama, and we'll be sure to pass your thanks on to him personally. It means a lot to hear our service stood out for you.
Warm regards,
Ankhway Customer Happiness Team
Absolutely do what they say
20 giugno 2026
Risposta di Ankhway
Hi Kerry,
Thank you for the five stars. Hearing that we do exactly what we say means a lot, because that is what we aim for every day. We are really glad to have you with us.
Warm regards,
Ankhway Customer Happiness Team
fab allround service
22 ottobre 2026
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Risposta di Ankhway
Hi Lee,
Thanks so much for taking a moment to leave us five stars. We are delighted the service was fab all round for you, and we will pass your kind words on to the team.
Warm regards,
Ankhway Customer Happiness Team
Feel like I get benefits from them.
22 ottobre 2026
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Risposta di Ankhway
Hi Angie,
Thank you for the lovely five star review. We are so pleased you are enjoying your Ankhway routine, and it is great to have you as part of our community. If you ever need anything, our team is always happy to help.
Warm regards,
Ankhway Customer Happiness Team
Excellent communication and Leon was so…
Excellent communication and Leon was so helpful and efficient sorting out my subscription. Ankhway gummies are amazing and I wouldn’t live without them!
21 ottobre 2026
Non scritta su invito
Risposta di Ankhway
Hi Kerry,
Thank you for such a kind review. We will make sure Leon sees this, as he will be really pleased to know he made sorting out your subscription quick and easy. We are delighted you love your gummies, and we are always here if you need anything else.
Warm regards,
Ankhway Customer Happiness Team
I got signed up to a subscription…
I got signed up to a subscription without my knowledge and charged £60, without my consent. There is no way to cancel the subscription online, only to delay it and you can't change your payment details.
22 ottobre 2026
Non scritta su invito
Risposta di Ankhway
Hi Nick,
We’re sorry to hear about your experience and understand your frustration regarding the subscription and charges. We’d appreciate the opportunity to look into this and help resolve the issue. Please provide your order number or the email address used to place the order so we can investigate further. Thank you.
Warm regards,
Ankhway Customer Happiness Team
I had originally given 3 stars and this…
I had originally given 3 stars and this was for two reasons. Firstly, I thought it was too early to give review as I hadn't finished the first of my two bags and I hadn't noticed any difference but fully understand it may have been too early.
I've reviewed this again because I've had excellent personal customer service. Once I've finished my next bag I will know more. In the meantime, I had managed to set up 2 subscriptions accidentally with more bags arriving in a couple of days. Ankhway have cancelled one subscription and amended the other for late in November. They really listened to what I said. Thank you so much.
22 ottobre 2026
Non scritta su invito
Risposta di Ankhway
Hi Linda,
Thank you so much for coming back and updating your review, that really is kind of you. We completely understand wanting to give the gummies a fair run before deciding, and we'd love to hear how you're getting on once you've finished your next bag. We're also really glad the team was able to sort out the two subscriptions for you, cancelling the extra one and moving the other to late November. Listening properly is exactly what we aim for, so your words mean a lot to the team.
Warm regards,
Ankhway Customer Happiness Team
My request was actioned immediately
My request was actioned immediately, thank you.
19 ottobre 2026
Non scritta su invito
Risposta di Ankhway
Hi Ralph,
Thank you for the five stars and for letting us know. We're really glad your request was sorted straight away, as that's exactly how it should be. If there's anything else you need in future, the team is always happy to help.
Warm regards,
Ankhway Customer Happiness Team
I’ve only recently started my gummies…
I’ve only recently started my gummies but already I feel they may be helping my stomach. Time will tell I suppose but I’m positive about it.
22 ottobre 2026
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Risposta di Ankhway
Hi Georgina,
Thank you for sharing your first impressions with us. It's lovely to hear you're feeling positive about your gummies so early on, and we really appreciate you giving them time to become part of your routine. We'd love to hear how you're getting on further down the line.
Warm regards,
Ankhway Customer Happiness Team
Feelin good
22 ottobre 2026
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Risposta di Ankhway
Hi Jean,
Thank you for the four stars and for taking a moment to leave a review. Short and sweet, and we love the sound of it! If there's ever anything we could do to make your experience a five star one, our team would be glad to hear from you.
Warm regards,
Ankhway Customer Happiness Team
I started taking 2 gummies a day…
I started taking 2 gummies a day several months ago.
They are delicious little treats that noticeably improved my mental well-being and gut health within a couple of weeks. I've had a double subscription ever since because I also treat my adult son to the same, and he's had the same results. They have exceeded my expectations.
22 ottobre 2026
Non scritta su invito
Risposta di Ankhway
Hi Liz,
Thank you so much for sharing this. It's lovely to hear the gummies have become a little daily treat for you, and even nicer that you've been treating your son to his own supply on your double subscription. Thank you for sticking with us for these past months, it really means a lot to the team.
Warm regards,
Ankhway Customer Happiness Team
These are just toooo good
These are just toooo good. It’s hard to take just two per day, but if you stick to the rules you’ll do just fine.
12 ottobre 2026
Non scritta su invito
Risposta di Ankhway
Hi Susan,
This made us laugh, thank you! We'll take "toooo good" as the highest compliment, and we really appreciate you sticking to two a day. Thanks for being part of the Ankhway community.
Warm regards,
Ankhway Customer Happiness Team
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