One of the best custom experiences I’ve ever had ! I emailed on a Sunday and had a response within half an hour which might have been lucky but nevertheless happened. I then had a back-and-forth with... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I've been enjoying this product and getting the benefits for a long while now (have written a one of these already promoting this product) but I needed to end my subscription. I emailed and the love... Leggi di più
L'azienda ha risposto
Not only have I had excellent 10/10 customer service I must have subscribed twice by accident Leon emailed me straight back and sorted it out , no messing about , not only that I can feel the benefits... Leggi di più
L'azienda ha risposto
Hi Ankhway team, I just wanted to say thank you for sending me your functional mushrooms to try! I’ve really enjoyed incorporating them into my routine, and I’ve noticed some lovely positiv... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Nature's wisdom, for your wellness.
Informazioni di contatto
128 City Road, EC1V 2NX, London, Regno Unito
- hello@ankhway.com
- ankhway.com
4,6
Eccellente
12K recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
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Le persone hanno visualizzato anche
Great customer service!
I recently dealt with Leon from Customer Services who was fast, professional and efficient. 5*
23 ottobre 2026
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Risposta di Ankhway
Hi Jen,
Thank you for the five stars. We'll pass this straight on to Leon, he'll be really pleased to hear he came across as fast, professional and efficient. We hope the next few months go well for you, and if you'd like to set things up again later on, just get in touch.
Warm regards,
Ankhway Customer Happiness Team
Didn't see any benefit in 3 months
Didn't see any benefit in 3 months, may as well be eating wine gums!! Leon was very helpful in closing my account, otherwise you get automatic subscriptions which I never asked for
23 settembre 2026
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Risposta di Ankhway
Hi Steve,
Thank you for your honest feedback. We're sorry the gummies didn't work out for you, and we appreciate you letting us know. We're glad Leon was able to help, and your subscription has been cancelled, so there won't be any further deliveries or charges. Your comments about the subscription have been shared with our team so we can look at how clearly it's explained when ordering.
Warm regards,
Ankhway Customer Happiness Team
I thought it’s mushrooms
I thought it’s mushrooms, so it might be a bit bitter taste or something, but it’s really good and quite beneficial too
8 ottobre 2026
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Risposta di Ankhway
Hi Sandeep,
Thank you for your review. Lots of people expect mushroom gummies to taste bitter, so we're really glad the flavour was a pleasant surprise for you. We appreciate you sharing your experience.
Warm regards,
Ankhway Customer Happiness Team
The gummies taste really nice it’s been…
The gummies taste really nice it’s been nearly a month now but I don’t feel a big difference as of yet.i will continue taking them and see how I get on.
23 ottobre 2026
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Risposta di Ankhway
Hi Aisha,
Thank you for your review, and we're so glad you're enjoying the taste. We appreciate you being honest about how it's going so far. If there's anything our team can help with along the way, just get in touch and we'll be happy to help.
Warm regards,
Ankhway Customer Happiness Team
Needed to cancel my subscription- all…
Needed to cancel my subscription- all dealt with via email immediately and a refund offered for goodwill. Couldn’t fault the customer service
23 ottobre 2026
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Risposta di Ankhway
Hi Andy,
Thank you for taking the time to review us after getting in touch about your subscription. We're really glad Leon was able to pick up your email straight away and get everything sorted for you without any hassle. If you ever decide to come back to us, we'll be here and happy to help.
Warm regards,
Ankhway Customer Happiness Team
One month in
Ive only been taking the product for around a month.
I have noticed I am sleeping longer, my stomach feels a lot calmer.
23 ottobre 2026
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Risposta di Ankhway
Hi Angela,
Thank you for sharing your thoughts a month into your journey with us! We love hearing how customers are getting on, and it's great that you're happy enough to leave us five stars this early on. If you have any questions about your orders along the way, our team is only an email away.
Warm regards,
Ankhway Customer Happiness Team
Risposta di Ankhway
Hi Tanya,
Short and sweet, and we appreciate it! Thank you for the five stars and for taking a moment to let us know you're happy. Whenever you need anything from us, just get in touch.
Warm regards,
Ankhway Customer Happiness Team
Excellent and prompt response when…
Excellent and prompt response when helping with a problem.
Also followed up to check everything was ok.
This is how customer service should be 😁
13 ottobre 2026
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Risposta di Ankhway
Hi Jo,
Thank you so much for this lovely review. We're pleased Leon could help you quickly with your subscription, and we're really glad the follow up to check everything was in order didn't go unnoticed. That's exactly the kind of care we want every customer to get, and we'll be sure to pass your kind words on to him.
Warm regards,
Ankhway Customer Happiness Team
They are easy to take and taste nice…
They are easy to take and taste nice but not sure they work
23 ottobre 2026
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Risposta di Ankhway
Hi Mrs Shuttleworth,
Thank you for your honest review. We're happy to hear you find the gummies easy to take and that you enjoy the taste. Everyone's experience is different, so if you have any questions or would like to talk anything through, our team would be glad to hear from you at any time.
Warm regards,
Ankhway Customer Happiness Team
Great communication throughout and in a…
Great communication throughout and in a timely manner.
Many Thanks.
22 ottobre 2026
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Risposta di Ankhway
Hi Christina,
Thank you for the five stars! Keeping you updated clearly and promptly at every step is something we really care about, so it's great to know that came across. We appreciate you taking the time to let us know, and we're here if you ever need us again.
Warm regards,
Ankhway Customer Happiness Team
The best tasting gummies that do good…
The best tasting gummies that do good I've ever tried. I look forward to my daily dose and feel great.
And the Ankhway team are so efficient and easy to deal with.
23 ottobre 2026
Non scritta su invito
Risposta di Ankhway
Hi Cara,
"The best tasting gummies" is a wonderful thing to read, thank you! It's lovely that you look forward to them each day, and we're especially pleased you've found our team efficient and easy to deal with. Thank you for being part of the Ankhway family.
Warm regards,
Ankhway Customer Happiness Team
Daniel was very responsive and…
Daniel was very responsive and professional. He addressed my request diligently. I greatly appreciated his support
Hester
21 ottobre 2026
Non scritta su invito
Risposta di Ankhway
Hi Hester,
Thank you for taking the time to recognise Daniel. We're glad he was able to handle your subscription request carefully and confirm everything for you, just as you asked. We'll make sure he sees your kind message, and if we can ever help again, please don't hesitate to reach out.
Warm regards,
Ankhway Customer Happiness Team
Service and posting good
Service and posting good, still On 1st mts supply so need to give it longer
20 settembre 2026
Non scritta su invito
Risposta di Ankhway
Hi Tania,
Thank you for your review! We're pleased the service and delivery have gone smoothly for you so far. We hope you enjoy the rest of your first month's supply, and if any questions come up along the way, our team will be happy to help.
Warm regards,
Ankhway Customer Happiness Team
Lovely gummies fit well into my daily…
Lovely gummies fit well into my daily routine. I love them. If I’m being honest I’ve not noticed any health benefits which is a little disappointing however, delivery is steady and good and I like them so am going to keep going for now
23 ottobre 2026
Non scritta su invito
Risposta di Ankhway
Hi Maria,
Thank you for such an honest and thoughtful review. We're really glad the gummies fit so easily into your daily routine and that you're enjoying them, and it's good to hear your deliveries have been arriving steadily. We appreciate your feedback, and if you'd ever like to chat about anything, our team is always here for you.
Warm regards,
Ankhway Customer Happiness Team
Very quick delivery of a an excellent…
Very quick delivery of a an excellent product.
The gummies are so much better than tablets or huge capsules for folks like me who can’t cope with those.
The mushroom gummies have helped my digestion, I have less bloating etc.
I’m very pleased and have reordered with a subscription now.
23 ottobre 2026
Non scritta su invito
Risposta di Ankhway
Hi Linda,
Thank you for your lovely review! We're so pleased the delivery was quick and that a gummy format works so much better for you than tablets or large capsules. Thank you as well for choosing to carry on with a subscription. If you ever need to make changes to it, just let us know and we'll be glad to help.
Warm regards,
Ankhway Customer Happiness Team
More energetic and less bloating
Honestly I've been really enjoying them! I've felt quite energetic and noticed less bloating which has been a lovely surprise! Really happy with them so far.
23 ottobre 2026
Non scritta su invito
Risposta di Ankhway
Hi Zara,
Thank you for coming back to share how you're getting on so far! It's lovely to hear you've been enjoying your gummies and that you're so happy with them. If you ever have a question about your orders or your subscription, our team is always just a message away.
Warm regards,
Ankhway Customer Happiness Team
Can’t believe how these little gummies…
Can’t believe how these little gummies are changing my life .
23 ottobre 2026
Non scritta su invito
Risposta di Ankhway
Hi Deb,
What a lovely thing to read, thank you! We're so glad our little gummies have become such a welcome part of your routine. Thank you for taking the time to leave us five stars, and if there's ever anything we can help with, just give us a shout.
Warm regards,
Ankhway Customer Happiness Team
Very prompt service
16 ottobre 2026
Non scritta su invito
Risposta di Ankhway
Hi Margaret,
Thank you for the five stars! Getting things to you quickly is something we put a lot of effort into, so we're really pleased the service felt prompt. We hope you enjoy your order, and we're here whenever you need us.
Warm regards,
Ankhway Customer Happiness Team
Good customer service…
I had a query about my subscription and Daniel in Customer Services responded quickly. Daniel was also very professional in his response and got to the bottom of my query really quickly too. I was also left with a satisfactory outcome. Thank you Daniel! 😊
20 ottobre 2026
Non scritta su invito
Risposta di Ankhway
Hi Katie,
Thank you so much for mentioning Daniel by name. We're glad he was able to get to the bottom of your subscription query so quickly and that you were happy with how it was sorted in the end. We'll make sure he sees your kind words, and if anything else comes up, we're always happy to help.
Warm regards,
Ankhway Customer Happiness Team
Alex was great really helpful and fast…
Alex was great really helpful and fast response
23 ottobre 2026
Non scritta su invito
Risposta di Ankhway
Hi Luke,
Thanks for taking a moment to leave this review and for the shout out to Alex. We're glad he could sort your request quickly and with no fuss. If you ever need us again, the team will be happy to help.
Warm regards,
Ankhway Customer Happiness Team
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