I recently ordered an Ankarsrum Assistent Original directly from Juicers.co.uk (intermediary), expecting the high-quality, pristine experience that this brand is known for. Unfortunately, my experie... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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You delivered the wrong items, we recieved two lasagna rollers and two grain mills instead of one and the deluxe accessories are missing!!!! I’m feeling terrible after waiting for MORE THAN TWO MONTHS... Leggi di più
Having been thoroughly satisfied with our recent blender purchase from this vendor, we felt happy and confident in ordering a vegetable shredder for our 8 year old Ankarsrum Assistent. The shredder a... Leggi di più
The website didn’t state anything about delays in delivery so after a week or so from placing my order I’ve chased for an answer about my order. Only then I was informed that the product is expected w... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Ankarsrum UK is an Authorised Retailer for Ankarsrum Assistent food mixers and accessories.
Informazioni di contatto
130 Walham Green Court, Moore Park Road, Fulham, SW6 2PX, London, Regno Unito
- 0207 385 8919
- sales@purecookshop.co.uk
- ankarsrum.co.uk
Non ha risposto alle recensioni negative ricevute
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Le persone hanno visualizzato anche
Excellent service from Marcus
Excellent service from Marcus. Communicated well throughout the purchase and delivery process.
LOVE the Ankarsrum mixer!
Great service
Despite all the difficulties of the pandemic, the did everything they could to get the mixer where it had to go. Really great service !!
A great cook book.
Roller replacement
Marcus did a sterling work in sorting out our delivery in these difficult times with Covid and Brexit. Many thanks.
Delivery was a bit slow but let's blame…
Delivery was a bit slow but let's blame Brexit.
A few hiccups to start but once sorted…
A few hiccups to start but once sorted speedy deluvery
Beautiful bit of kit!
We purchased the Deluxe Ankarsrum Assistent Original Food Mixer in cream as a gift for my Dad's birthday. He absolutely loves it. It has made a 70 year man very happy. He has been very busy baking and mixing and can't wait to expand his Ankarsrum collection. He says the mixer has brought back old memories with its taste of nostalgia and classy looks.
Delivery time wasn't great but worth the wait in the end.
Good Quick Service
I paid for the goods over a week ago…review before receipt ?
I paid for the goods over a week ago but have yet to receive any notification of dispatch or any other correspondence
Highly Recommended
I ordered an Ankarsrum mixer. An address error resulted in it being delivered to my old address. Roy was most helpful in resolving this and the machine has now arrived.
As regards the machine itself, it is a different class to any other mixers I have used. It is beautifully engineered out of really high quality materials. The design principle differs from other "stand" mixers - and is much more convenient to use as a result. It also does not wander about when in use like our other machine.
I am going to acquire some of the accessories too.
Delighted
Delighted with service, delivery from the supplier and with the item as far as we can tell so far!
Considering it was a holiday and in…
Considering it was a holiday and in covid times I was really surprised at how fast my order arrived and in perfect condition. I love my new mixer and I look forward to many years of bread making with it!
you didn't respond to any mail-in…
you didn't respond to any mail-in customer service. I try to ask 2 questions but didn't got any answer.
Dangerous!
Made six different cookies, 4 different breads and a cognac-infused fruitcake for Christmas. Great machine, so easy to use and clean. Now need to find recipes for a serious January through November diet to prepare for a repeat next Christmas.
The part what I ordered was listed with…
The part what I ordered was listed with 3 day delivery now I wait already 2 weeks and it’s still not arrived with no comment from this company.
Shipping is too expensive and without…
Shipping is too expensive and without any extimate it's taking way longer than reasonable
No proactive communication from your UK…
No proactive communication from your UK service team regarding delivery delays; only when I contacted them was I told that my goods were likely to be delivered 4 weeks from order. No such lead time was stated at the point of ordering and you were very quick to debit my bank account.
Its a pity that your UK customer service does not match the quality of the products which are great.
I wouldn't even have left this review had I not now been asked TWICE now by your automated service tool to rate your performance despite no delivery.
Super impressed by the quality and…
Super impressed by the quality and speed of the service offered to repair and return my machine, and all under warranty.
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