We had a very disappointing experience with this estate agent. One particular member of staff was condescending and unhelpful. What was most frustrating was the excessive delay in returning our "reser... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
We had a very disappointing experience with this estate agent. One particular member of staff was condescending and unhelpful. What was most frustrating was the excessive delay in returning our "reser... Leggi di più
L'azienda ha risposto
We found Andrew Grant to be professional, helpful and most importantly easy to communicate with. They were worth every penny and we don’t say that often about estate agents. They kept us informed e... Leggi di più
L'azienda ha risposto
Andrew Grants team at Worcester provided us with the best professional friendly care selling our home & a separate building plot. Faultless in keeping us & solicitors in the loop & updated at all time... Leggi di più
L'azienda ha risposto
What a breath of fresh air it has been having Andrew Grant sell our property! We followed their strategy of ‘ offers in excess of’ This created so much interest in the property and we feel really he... Leggi di più
L'azienda ha risposto
At Andrew Grant, we focus on clarity, communication and a genuinely personal service for everyone we work with. Whether you're moving home, exploring the market or simply looking for guidance, our team combines local expertise with revolutionary technology to make the process smoother and more transparent. With our exclusive apps and a dedicated support team, you stay informed and connected at every stage. Experience a more thoughtful, streamlined approach to estate agency.
Cupola Court, Spetchley Park Estate, WR5 1RS, Worcester, Regno Unito
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Sold through this company and could not be happier. Jo Black an excellent valuer and negotiator and support team including Louise and Claire.
Would recommend.
Disgraceful Company
Avoid renting through these guys put the property up for sale mid tenancy and did multiple viewings. Don’t respond to return deposits for 6months
We have used Andrew Grant for many years. They have always been very reliable and communicate any issues to us very quickly and efficiently.
Very happy to recommend them.
In summary:
1. Offered the £1 million ASKING price on a property. No others offers had been made as this time. This was on a recorded line.
2. Scott rejected it out of hand, without speaking to his vendor.
3. I simply and politely asked what the vendors would accept? As I was willing to increase if it was affordable. But I don't want to waste mine or the vendors time in viewing something I cannot afford as it was a 70 miles round trip. Is this an unreasonable question? (nothing to do with "trying to get it on the cheap".
4. Three weeks later not heard a thing......other than a response to this review. Which perhaps say a lot about their priorities?
There are plenty of Agents out there with no bad reviews, so why take the risk with your biggest asset? Especially with one who appears pleased to receive negative reviews from clients.
N.B. The property is still for sale🤔

Risposta di Andrew Grant
The staff at Andrew Grant handled our new tenancy with a great deal of efficiency. There were no delays in their responses and we felt that our matters were cared for by them. We couldn’t ask for a better estate agent to work with.
Such a pleasure to deal with and always honest and informative
Andrew & Louise were very informative when we had questions & got back to us quickly with answers.
We are very happy with the service we received from Andrew Grant & would not hesitate to recommend them to prospective customers.
Wendy & Sean
Excellent service and communication as a new tenant. Highly recommend and dealing with Karla as my agent and everyone else I encountered was excellent
I can not recommend Andrew Grant letting team highly enough, from the first engagement to the last the level of service has been exemplary, thank you Will and Karla, you and the team made the whole process effortless. I would give six stars if it was an option.
I can’t thank the team at Andrew Grant enough for such a flawless service. The staff represent the brand amazingly. A special thanks to Karla and Mandy who have been fantastic. They made the experience so easy from start to finish.
I highly recommend Andrew Grant.
Excellent service looking after my rental properties. Always on hand to help and very professional. A very different agency, highly recommended.
Me and my partner just recently rented a property through Andrew Grant and they've been absolutely amazing throughout the entire process.
The best estate agency that I've used to date!
Massive thanks to Mandy, Karla & Jake. They've been absolutely fabulous, from Mandy's professionalism and allowing us to take our time viewing the property, to Karla constantly providing updates so we're not left in the dark & facilitating a second viewing, and to Jake for being so friendly & being on the ball. The attention to detail is second to none.
The whole process was stress-free & we hope to use Andrew Grant again in the future given the stellar experience we've had.
Thanks so much! Definitely recommend for anyone looking to use an Estate Agency that cares 😊
I have recently rented a property through Andrew Grant and couldn't fault the entire process. I was so interested in the property that in the beginning I had some anxiety about my application process but every time I called the office, Karla was really informative and reassuring. When I went for my initial viewing, I met Jake on site and he was really friendly and answered any questions I had. I found out the day after the viewing that I had been selected as the new tenant so didn't have to deal with the anxiety of waiting for an answer at all. The whole process was so easy and stress free because Karla and Jake made it that way for me. I hope to use Andrew Grant again in the future.
Very professional and efficient service. Took all the stress away of selling my house.
Was over all very pleased with the support and efficiency I received from Andrew grant as sold my beloved cottage very quickly which I advised and the amount of people they got through the door and took all the pressure off , would highly recommend.
Fantastic team, very professional. Smooth process.
Andrew Grant been honest up front and very straight forward to work with. I have been kept informed as all times and look forward to working with them again.
The guys at Andrew Grant managed our property very professionally along with our expectations, we had a great service and they were pro active throughout
Can highly recommended them
Thanks guys
Mark
Thank you Will, Karla and Jake.. Super service!
My son and I recently purchased a 4 bed HMO in Worcester through Andrew Grant. It was a delight to work with Louise Jones who worked very hard to make a complicated process as easy as possible for us. She always got back to us straight away when we asked for information or documentation and was at the end of the phone whenever we needed to speak to her. She is most professional, efficient and went to a great deal of effort to sort it all out for us. I shall be very pleased to use Andrew Grant again when we have our next sale or purchase. Thank you very much for all that you did, Louise. We are both very grateful for your help. Barbi Morpuss
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