Kupiłem lampę stołową w sklepie Andlight i jestem bardzo zadowolony – zarówno z samego produktu, jak i z obsługi klienta. Przesyłka dotarła szybko i była świetnie zapakowana. Lampa wygląda dokładnie t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Poza świetna selekcją lamp wysokiej jakości, sam proces obsługi zamówienia był bez zastrzeżeń. Przy tak atrakcyjnych cenach jeszcze dostawa z innego kraju zrealizowana szybko i sprawnie, a towar dobrz... Leggi di più
L'azienda ha risposto
Na stronie jest napisane że towar dostępny, a wcale nie jest dostępny. Firma bierze pieniądz a potem czeka nie wiadomo ile aż towar będzie dostępny i wciąż informuje, o kolejnych opóźnieniach w dostaw... Leggi di più
Dziękuję za doskonałą obsługę w całym procesie zakupu. Przede wszystkim na stronie jest duży wybór pięknych produktów w lepszych cenach niż w Polsce. Wybrałam piękne lampy do swojego mieszkania. Komu... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
ANDLIGHT – Your Home Should Feel Like Home W AndLight łączymy estetykę z jakością i funkcjonalnością w starannie wyselekcjonowanym oświetleniu, meblach i akcesoriach do domu od najsłynniejszych marek projektowych na świecie. Jesteśmy dumni z bycia autoryzowanym sprzedawcą klasycznych oraz współczesnych ikon designu - obsługującym zarówno klientów indywidualnych, jak i profesjonalne projekty aranżacji wnętrz. Naszą misją jest inspirowanie i prowadzenie naszych klientów za pomocą fachowej wiedzy, usług osobistych i wysokiej jakości produktów. Z siedzibą w Kopenhadze, dążymy do zapewnienia płynnego doświadczenia od pierwszego kliknięcia do w pełni umeblowanego domu.
Informazioni di contatto
Nelson Mandelas Allé 16, 2450 , København SV, Danimarca
- +45 44 44 62 44
- info@andlight.pl
- andlight.pl
4,2
Molto buono
78 recensioni
Ha risposto al 75% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Fantastyczny zakup
Szybka wysyłka, fantastyczna cena, produkt dokładnie taki jak oczekiwałam.
14 giugno 2023
Non scritta su invito
Risposta di AndLight.pl
Dear Martyna,
Thanks for the five stars!
Wonderful to hear that you have been happy about our services, and we were able to leave you with a positive experience.
If you have any questions, please don’t hesitate to contact us at info@andlight.pl
Wishing you a wonderful day!
Best regards
Maria // Andlight
Polecajka
Bardzo sprawna wysyłka (zamówienie z weekendu w środę było już u mnie). Towar zgodny z zamówieniem. Szczerze polecam sklep :)
17 aprile 2023
Non scritta su invito
Risposta di AndLight.pl
Hi Izabela,
Thanks for the five-star review!
How nice to ready that you have received such a good experience. This is what we strive for with all of our customers!
If you have any questions, please don’t hesitate to contact us at info@andlight.pl
Wishing you a wonderful day!
Best regards
Maria // Andlight
Nie otrzymałem przesyłki do dnia…
Nie otrzymałem przesyłki do dnia dzisiejszego.
07.02.2023 otrzymałem maila, ze przesyłka jest w drodze. Nie można śledzić numeru przesyłki. tak jakby nie istniała taka przesyłka.
13 febbraio 2023
Non scritta su invito
Risposta di AndLight.pl
Dear Rafal,
Thank you for taking the time to share your experience.
We’re truly sorry to hear about the issue with your order. All of our customers should be kept informed, and I am so sorry that there was an error with the tracking.
We strive to keep our customers updated throughout the entire journey, and I sincerely apologize if this wasn’t your experience.
Please feel free to reach out to us at info@andlight.pl
Wishing you a wonderful summer!
Best regards
Maria
Jesteśmy super zadowoleni
Jesteśmy super zadowoleni. Szeroki wybór produktów oraz świetna obsługa klienta
22 dicembre 2022
Non scritta su invito
Risposta di AndLight.pl
Hi Maciek,
Thanks for the beautiful review!
We are happy to know that our section speaks to you.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.pl
Wishing you a wonderful day!
Best regards
Maria // Andlight
Not processing refund for lost goods!
EDIT 5.12.2022: money still not returned.
The lamp was not delivered for 2-3 weeks, yet the company wants me to wait for a refund until they solve their dispute with UPS. It shouldnt be so, I am not a party to the agreement between Andlight and UPS.
16 novembre 2022
Non scritta su invito
Risposta di AndLight.pl
Hi Marta,
Thank you for your review.
I would like to apologize for the long delivery. However, when a package is marked as "Delivered", but the recipient has not actually received it, we have to file a claim with the freight company.
We have to wait for their investigation to conclude, since anyone could receive a package, but tell us that they have not. I am not doubting your intentions, but it is merely an explanation of our safety precautions, as we experience it often.
I am sorry for the inconvenience, and you are of course welcome to contact us, so we can figure out the best possible solution for both parties.
Kind regards,
AndLight
Po prostu super :-)
Super produkt, w super cenie, z mega szybką przesyłką. Lampa jest przepiękna i jak mówi moja przyjaciółka, wisienka na torcie w moim mieszkaniu.
17 novembre 2022
Non scritta su invito
Risposta di AndLight.pl
Hi Joanna,
Thank you for the five stars!
It truly means a lot to us to hear that you had a positive experience with our service. It must be a beautify cake :)
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.pl
Wishing you a wonderful day!
Best regards
Maria // Andlight
Very nice product!;)
24 ottobre 2022
Non scritta su invito
Risposta di AndLight.pl
Dear Kamila,
Thank you so much for your great review!
It truly means a lot to us to hear that you had a positive experience with our service. I hope you are enjoying your product.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.pl
Wishing you a wonderful day!
Best regards
Maria // Andlight
Super
Błyskawiczna wysyłka, produkt najwyższej jakości i zgodny z opisem.
23 settembre 2022
Non scritta su invito
Risposta di AndLight.pl
Hi Patrik,
Thanks for taking the time to share with us!
We strive to deliver good service and quality product for our customers.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.pl
Wishing you a wonderful day!
Best regards
Maria
Przepiękne
Przepiękne , wyjątkowe lampy ! Profesjonalna obsługa. Polecam.
11 settembre 2022
Non scritta su invito
Risposta di AndLight.pl
Hi, Thanks for taking the time to share!
It's a joy to know that we have customer who want to recommend us to other people. We are happy that everything worked your with your order.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.pl
Wishing you a wonderful day!
Best regards
Maria // Andlight
Very positive experience good price and…
Very positive experience good price and quick delivery. All was perfect!
Thank you!
Dagmara
5 settembre 2022
Non scritta su invito
Risposta di AndLight.pl
Dear Dagmara,
Thanks for the wonderful review!
It truly means a lot to us to hear that you had a positive experience with our service. I hope you are enjoying your purchase.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.pl
Wishing you a wonderful day!
Best regards
Maria // Andlight
Fast delivery
Fast delivery! Everything Ok. I will buy next products in the future. Piotr
6 agosto 2022
Non scritta su invito
Risposta di AndLight.pl
Dear Piotr,
Thanks for the five-star review!
How nice to ready that you have received such a good experience with a fast delivery.
Please do not hesitate to contact us, if there is anything we can provide you or help with; info@andlight.pl
Wishing you a wonderful day!
Best regards
Maria // Andlight
Wszystko w najlepszym porządku
Wszystko w najlepszym porządku. Polecam
30 giugno 2022
Non scritta su invito
Risposta di AndLight.pl
Dear Tomasz,
Thanks for the five-star review!
How nice to ready that you have received such a good experience.
If you have any questions, please don’t hesitate to contact us at info@andlight.pl
Wishing you a wonderful day!
Best regards
Maria // Andlight
Genialny produkt
Genialny produkt, ekspresowa dostawa, polecam serdecznie!
19 giugno 2022
Non scritta su invito
Risposta di AndLight.pl
Dear Zuzanna,
Thank you so much for your great review!
It truly means a lot to us to hear that you had a positive experience with our service. I hope you are enjoying your purchase.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.pl
Wishing you a wonderful day!
Best regards
Maria // Andlight
Jest Ok
Dokonałam zakupu 1 czerwca. Paczkę odebrałam 4 lipca. Obsługa klienta sprawnie odpisywała na maile i pomogła w sytuacji gdy paczka została zagubiona.
15 giugno 2022
Non scritta su invito
Risposta di AndLight.pl
Hi DG,
We are very sorry about your experience shopping with us.
We apologize, on behalf of AndLight and the freight company, that we were not able to deliver the package in the first place.
The package was unfortunately lost in shipping, but luckily we have found a solution for you and the new lamp is on its way to you.
We hope you will enjoy the lamp when it arrives, and if you have any further questions you are more than welcome to reach out to us again.
Best regards
The AndLight Team
Risposta di AndLight.pl
Dear Alina,
Thank you so much for your great review!
It truly means a lot to us to hear that you had a positive experience with our service. I hope you are enjoying your lamp.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.pl
Wishing you a wonderful day!
Best regards
Maria // Andlight
Lampa piękna
Lampa piękna, dostawa super szybka! Cena również nieco tańsza, niz inne firmy - duży plus.
Tylko strona internetowa topornie tłumaczona przez translator, widać że nikt nad tym nie usiadł. Trochę psuje doświadczenie zakupów.
5 giugno 2022
Non scritta su invito
Risposta di AndLight.pl
Dear Paulina,
Thanks for taking the time to review us!
We are so happy to hear that it is an overall good experience. We are always working to update our website to offer the best shopping experience. This is of course something we will take note of.
If you have any questions, please don’t hesitate to contact us at info@andlight.pl
Wishing you a wonderful day!
Best regards
Maria // Andlight
Risposta di AndLight.pl
Dear Kasia,
Thank you for your great review!
It truly means a lot to us to hear that you had a positive experience with our service. I hope you are enjoying your purchase.
We hope to have the pleasure of welcoming you as a customer again in the future.
If you have any questions, please don’t hesitate to contact us at info@andlight.pl
Wishing you a wonderful day!
Best regards
Maria // Andlight
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