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Valutata 2 stelle su 5

El dia 01/10/2026, abordamos con mi esposa la unidad 5388 de Andesmar que salio a las 13:30 de la terminal de Liniers, antes de subir, paso a que suban las valijas a la bodega, veniamos de un vuelo... Leggi di più

Valutata 2 stelle su 5

Mal servicio y poco respeto por sus clientes ! Estamos retornado de Mar del Plata a Retiro (6 Enero 2026. Servicio. De las 15 hs saliendo de Mar del Plata). Nos cambiaron los asientos al subir, pues... Leggi di più

Valutata 5 stelle su 5

Used this company to get from Mendoza to Santiago. I’d seen very poor reviews here so was nervous, but the service was great. We paid to get the luxury seats and they are totally worth it for the... Leggi di più

Valutata 1 stelle su 5

We paid the most expensive ticket from Santiago de Chile to Bariloche. Back and forth it was late, submitted the wrong passenger list to immigration, causing more delay, and even more stopped at every... Leggi di più

2,3

Scarso

TrustScore 2.5 su 5

22 recensioni

5 stelle
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2,3

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(22)

8 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Bus in San Pedro de Atacama

I recently purchased a ticket from San Pedro de Atacama, Chile to Salta, Argentina. The bus was scheduled to leave this morning. However, due to snow and ice in the mountains, all buses have been canceled. I went twice to the bus station in SP de Atacama to try to get a refund and both times the office was closed. I went one day in the afternoon and then the next day in the morning All other bus companies had representatives present EXCEPT Andesmar. There was no telephone number for contact on the door of the office. Only a had written sign that said the border between Chile and Argentina was closed and to wait for updates.
This is not how a reputable company does business. There was no informaiton on my ticket with a local number (only a number in Argentina) and now way for me to find out what I could do. I will be making a formal complaint to the Chilean tourism board (Sernatur), but until then beware of this company. Do not give them your money.

25 luglio 2018
Non scritta su invito
Valutata 2 stelle su 5

Andesmar Argentina Did Nothing About My Complaint! They Just Took My Money!

2535 Hauser Boulevard
Los Angeles, California 90016

Wednesday, December 21, 2016

c/o V.I.P. Corporate Executive
ANDESMAR ARGENTINA
Carril Rodriguez Peña 2831
Godoy Cruz (M5501LQK), Mendoza Argentina
Tel/Fax: 54 ( 261 ) 413-6000

Regarding: Very Serious Complaint

Dear Andesmar Argentina Executive:

Good Morning or Good Afternoon to You!

How is your day today in sunny Godoy Cruz, Mendoza Argentina and/or wherever You are in the World?

My day could be going much better, thank you, except due to the Fact that back on Thursday, December 15, 2016, I took one of your long distance bus rides going from Bahia Blanca, Buenos Aires Argentina to Jujuy, Jujuy Argentina and I did Not have such a good travelling experience!

First of all, the Bus Ride was Supposed to be Executive Service, but according to what I saw, experienced and/or received that was Not The Case!

During the trip, the food that was served was All Sugary Junk Food and definitely Not The Type Of Food That You Would Want To Receive On A Bus.

Even on an airplane, You get Better Food in the Cheapest Seat Possible!

Not Only Was The Food Bad, but There Was No Toilet Paper Available In The Bathroom At All and There Was Also No Soap Available In The Bathroom either!

Is This What You Call Executive Bus Service?

I Would Hope Not, but that was Not The Case During My Andesmar Argentina Experience.

Since I am so angry and upset with Your Service, I am requesting for Half The Money and/or Full Credit To Be Given Back To My Visa Credit Card With Chase Bank for my Inconvenience.

Enclosed, in the attachments, please find copies of Pictures That I Have Taken On Your Bus During My Excursion As Evidence To Show You for your reference and further review.

If You would like to contact me back in order to discuss my letter of Very Serious Complaint in further detail, then please call me on Whatsapp at: 13235142779.

You may also email me back at:
HOWARDPAULSHORE2 @ GMAIL.COM
or PRIVATE_EXECUTIVE @ YAHOO.COM.

You may also contact me back through Facebook under:
HOWARD PAUL SHORE or Skype: nicecanadianboy

I am more than looking forward to hearing back from You with a Positive Response some time in the very near future.

Thank you.

Sincerely yours,

Howard Paul Shore
Angry And Upset Andesmar Argentina Bus Customer

/HPS
Enclosures: Please See The Attachments For Pictures Coming From The Horrible Bus Ride Back On Thursday, December 15, 2016 For Your Reference And Further Review. Thank You.

PS: So Far, The Company Has Played Mind Games With Me And Has Pretended To Want To Help Me And/Or Do Something About My Complaint And Has Not Complied So Far!

PS: What A Disaster And A Scam Of A Long Distance Bus Company To Utilize For Service?

28 gennaio 2017
Non scritta su invito

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