Andesmar Argentina Recensioni 

El dia 01/10/2026, abordamos con mi esposa la unidad 5388 de Andesmar que salio a las 13:30 de la terminal de Liniers, antes de subir, paso a que suban las valijas a la bodega, veniamos de un vuelo internacional y teniamos 2 valijas y 2 carry on (pequeñas valijas), unos de los choferes, parecia el de mas edad , mas corpulento, me dice que son muchas valijas. Segun la politica de la empresa yo con mi pasaje podia llevar una valija de 30 kg y un equipaje de mano por pasaje, para lo cual estabamos bien pudiendo cargar la valija en bodega y llevar el carryon arriba. el chofer me dijo que no que habia que cargar en bodega o mandar el exceso como encomieda. los que vinieron a cargar las bodegas me pidieron 50.000 pesos para cargar los 2 carriones, para lo cual me negue, el chofer me dejo a merced de esos malandras que me amenzaban con bajar o romper mis pertenencias, no solo que me dejo a merced de ellos sino que me "apuraba" para que les pague asi podiamos seguir el viaje, me negue a pagar y el chofer les da la orden de que bajen todas las valijas para lo cual uno empezo a golpear mi valija dentro de la bodega con intencion de romperla. es una verguenza que pasen estas cosas, estabamos claramente en inferioridad de condiciones mi esposa y yo contra el chofer y los 2 delincuentes que me extorsionaron. termine pagando 20.000 pesos para poder seguir el viaje. si habia algo fuera de lugar el chofer debio enviarme a la empresa para resolver el tema y no aliarse con los 2 malandras que me cobraban una "tarifa" por subir 2 valijas pequeñas que teoricamente estaban de mas. Uno de los que subian las valijas de pelo y barba canosa de 60 años aprox me dijo que el trabajaba hace 25 años en eso y que por eso podia cobrarme esa plata. Soy viajero de años y antes cuando no podias viajar en avion, comprabas un pasaje por ANDESMAR que era la empresa de excelencia en esos tiempos hoy es una empresa mediocre mas.

Más de 60 personas esperando el mismo viaje 2 de cada una con el mismo asiento pago, ví como en un solo día esas mismas personas la pasaron muy mal por una mala organización, los micros en especial andesmar le falta higiene muy mala experiencia

Used this company to get from Mendoza to Santiago. I’d seen very poor reviews here so was nervous, but the service was great. We paid to get the luxury seats and they are totally worth it for the comfort to view the stunning scenery.

The bus was on time, staff helpful and the border crossing pretty quick (maybe an hour).

I would highly recommend the service 👍

El servicio llegó con practicamente 2 hs de demora, y lo peor es que se convirtió en algo habitual. Los choferes viajan solos distancias enormes y deben encargarse de hacer todo, es imposible cumplir con estándares mínimos bajo esas condiciones, después terminan viajando con exceso de velocidad porque no hay posibilidad de cumplir con los cronogramas. un desastre!

Pésimo servicio, no se hacen cargo de sus errores, no anuncian sus salidas, mucho tiempo de retraso. Pésima experiencia con la empresa ANDESMAR, tanto con el servico como con la atención. Mi autobús salia el 24 de febrero, 2026 desde Neuquén hasta Comodoro Rivadavia. Nunca pude embarcarme ya que nunca lo anunciaron porque venía con hora y media de retraso.

Andesmar chile tiene USB y wifi, andesmar argentina te cobra mas caro distancias similares y las RATAS no invierten en un starlink para la gente.
RATAS ..

I booked a bus ticket to travel from Comodoro Rivadavia to Rio Gallegos on 24 Jan, 2026. The bus was supposed to depart at 6pm. At 5:18pm, I received a WhatsApp message from the Andesmar Comodoro Rivadavia official number that the bus would be delayed to 7:40pm.

I ended up arriving at the terminal at around 6pm (might be a few minutes after 6, I was not sure about the exact minute of time) and asked the Andesmar ticket office lady whether the bus had delayed to double confirm the information. I used Google Translate to make sure that there was no miscommunication. She said yes. I waited at the terminal for two and a half hours, closely monitoring first, the screen showing departures and arrivals of buses, and second, the exit where passengers board the buses. I have traveled with Andesmar twice before, once from Buenos Aires to Bahia Blanca, and the second time from Bahia Blanca to Puerto Madryn, so I could definitely tell the buses.

At around 8:30pm, I still didn't see my bus, so I asked the police officer for help. She looked at my ticket and told me that the bus had departed at 6 and she also confirmed with another terminal staff. Again, I used Google Translate to ensure that there was no miscommunication. However, by that time the Andesmar office at the terminal was already closed, so I couldn't ask further or book another bus. I left the bus station at around 9pm.

Since I have to get to the next destination, Ushuaia (after Rio Gallegos), on 26 Jan, 2026. I could not afford to delay my journey for another day. So I ended up booking a last minute flight, from Comodoro to Buenos Aires, and transiting from Buenos Aires to Ushuaia. I also had to book a hotel room to spend the night. It cost me a total of around 900000 pesos.

The next morning, on 25 Jan 2026, I returned to the terminal and asked the Andesmar office about the situation. They told me that the bus arrived at the terminal at 8:30pm at first. Later, they said 8:10pm. However, I was present and looking at the bus entry area during that whole time (from 6 to 8:30pm) and didn't see one Andesmar bus. The Andesmar office staff provided false and misleading information, and refused to take further action or offer further help.

On Jan 26, 2026, I contact support via WhatsApp and phone call. The WhatsApp service directed me to the phone call, but the line doesn’t work.

Mal servicio y poco respeto por sus clientes !
Estamos retornado de Mar del Plata a Retiro (6 Enero 2026. Servicio. De las 15 hs saliendo de Mar del Plata). Nos cambiaron los asientos al subir, pues reconfiguraron el micro … apoya pies de plástico caluroso … y en el
Medio de la ruta, los choferes pararon el micro en la banquina para comprar salames y quesos … como si no estuvieran prestando un servicio público sino regresando de SUS vacaciones !!! Habiendo tantas opciones de compañías de transporte en Argentina, les recomendamos evitar comprar pasajes en Andesmar, pues no respetan a sus clientes, los pasajeros .

Sou brasileiro e viajei com a Andesmar no dia 07/05/2025, no trajeto Mendoza – Santiago do Chile. O motorista não etiquetou minha mala, alegando estar com pressa, e ao final da viagem ela desapareceu.

Como a mala não tinha identificação oficial, qualquer pessoa poderia ter levado. Informei ao motorista imediatamente, mas ele disse que a empresa não tinha responsabilidade. Desde então, tento contato direto com a Andesmar (já faz mais de dois meses) e não recebi nenhuma resposta concreta, nem ajuda, nem solução.

Perdi mais de 1.000 dólares em roupas, itens pessoais e equipamentos de corrida que estavam na bagagem. Um total descaso com o cliente, principalmente sendo estrangeiro. Fica aqui meu alerta para quem estiver pensando em viajar com essa empresa. Falta de responsabilidade, suporte e respeito.

Terrible delivery service for Andesmar

I bought a piece online for a replacement part to be sent from the store in Santa Fe to Buenos Aires. They offered this service, but it has been one week already and the product to be sent is still in the store waiting. When asked about it, there is no a proactive response. Never trust this company again

Having read some awful reviews, I was more than a little worried about our 11-hour journey from San Pedro De Atacama to Salta, but the coach was very comfortable, the conductor was helpful, especially at the border, and the bus arrived bang on time - actually two minutes early. There was a toilet and blinds and I was even able to get a croissant and coffee just beyond the border.

To start with its necessary to understand that Argentinian bus companies have a complex set of interrelationships some formal and some practical.

I had bought a ticket from Buenos Aires to Mendoza with a subsidiary of Andesmar but mistakenly didn't realise it was from deep into Buenos Aires state not the City itself...thankfully my wonderful hotel staff ( esplendor Wyndham) sorted out to change the ticket from BA main bus station. As a very careful person I arrived early 15. minutes from departure a sigh came up. saying leaving from platform x. I went there and showed the driver my ticket asking him specifically is this th right bus. He said YES. My seat number. did not exist so I went back to him and showed the ticket again. He said sit anywhere. Just as the bus was due to leave I was told by an inspector I was on the wrong bus ( Via Bariloche company) and he threw me off. he would not even allow me to pay to stay. and sort it out later. By that time my bus with Andesmar had gone and I was made to pay for a new ticket. I asked at the desk in Mendoza if I could get a refund and was told no. I had 2 more tickets booked with Andesmar to Chile and back and I could have cancelled them for a small fee but I said maybe they will play fair with me- what's more in Chile I ordered a return ticket from Mendoza n through the Andesmar office even though the journey was delivered by a partner. In Mendoza I noticed an Andesmar bus with a via Bariloche sign in the window--- see they work together. I hd already approached Via Bariloche who said. you didn't buy a ticket with us. nothing to do with us- despite the inspector having told me and witnesses. the driver was new and didn't know what he was doing. I spent hours of my time contacting Andesmar and sending them copies of the ticket numbers. At the end of all this they said to me the first ticket is not ours it belongs to Cata ( their LEGAL partners)......... and I immediately replied saying it was. but it was changed to you. and they have not responded but its clear to me they have no intention of. helping me despite the fact. I have paid them more money on other trips than I want back. I did NOT miss the bus by turning up late their buses were half empty. so its not like they could have. sold my seat on the first bus to someone else. NO wonder I say they took me for a ride. If the company respond by saying please contact us its not good enough they should either agree a refund publicly or deny it publicly.

By the way if you take this 14-15. hour journey be sure to take your own toilet paper with you

DO NOT BOOK WITH THEM!! We took this bus company once and never will again. My boyfriend had a speaker stolen from his bag during the bus ride, even after our bags were tagged. We tipped the bag loaders both ways, as always, and we discovered his bag was gone through and his speaker was stolen upon our arrival. Everything was moved around, my bag has a lock but it looked like they tried to open it. This was very disappointing as we also found this was the most expensive company we have ridden with in South America. We have never had a problem with any other company. Would give 0 stars if possible.

I will not take this company again. An hour and a half delay, you must pay an additional for your luggage, 30% more expensive for a bad comfort Definitely bad.

We booked tickets 1,5 month in advance and even stayed one day more in Santiago to get front upper seats on the trip from Santiago to Mendoza. Now we are seated in the totally full bus - downstairs with a wall in front of us and the toilets just beside. We went to Santiago just for this busride, so it is a very big disappointment. We complained about it, but they didn’t care at all. We will NEVER use Andesmar again!

Travelling from Mendoza to Salta and have had a heap of valuables stolen out of my bag. My iPad, shaving kit and Bluetooth speaker. Was 90 minutes late.

When we travelled from Mendoza to Salta there was cash stolen out of my friends backpack and my jacket was stolen out of my backpack! My friends backpack was also covered in soap.. They are criminals.

They drove us from San Miquel de Tucumán to Mendoza in a broken bus after a crash, they used the same bus. We had to leave our cama seats for semi-cama and didnot get any refund. Also the help after a serious crash was a disaster. No water, no help, no communication, nothing. We had to wait 5 hours and left in the same bus, the ‘made’ it, they said. The security glass was everywhere in the bus while we were driving after the crash. And the Windows downstairs were all open. Because there was no more space upstairs, my husband had to sit near the broken glass. Dont take this company if there are other options.

We paid the most expensive ticket from Santiago de Chile to Bariloche. Back and forth it was late, submitted the wrong passenger list to immigration, causing more delay, and even more stopped at every town and bus stop from Bariloche to Santiago. This is: Osorno, Valdivia, Temuco, Chillan. Even though we we're late it stopped at roads bustop to make more pennies for the company at expense of our time.

I asked for a ticket to come back from Aconcagua at 430 PM. The lady at the counter even wrote 16:30 to confirm it. She ended up giving me a ticket for 1130 AM. When the bus came to Aconcagua I had to pay again for a ticket because they wouldn't accept the earlier one. I complained at the AndesMar booth and they told me it was my fault or not checking the ticket. Seems ridiculous to me considering the lady flat out told me I was getting a 4:30 PM ticket. So I had to pay twice to come back, something I had no choice in since I was a captive customer at the Aconcagua bus station. Avoid them if possible.