They misdiagnosed and then overcharged me (which they admitted) to fix the problem and then didn’t even fix it in the end. Nothing else could’ve possibly gone wrong! Really poor communication right fr... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Wojtek The plumber was extremely helpful, he explains things thoroughly to you and very patient of what he does. Highly recommend him or if you have him helping you with any bathroom works youll be in... Leggi di più
Very poor experience: We paid £150 upfront for a 10 minutes visit. The engineer just said that our system was " not good" and that we needed to change everything! next minute i received a quote for... Leggi di più
Booked someone to come in to check a leak. Opened up the covering board surrounding the bathtub and keep complaining how the installation was very bad over and over again. Did not bother to check th... Leggi di più
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149 recensioni
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Poor Service and horrible people to deal with
Tradesman arrived approx. 7 hours late. No update from the company and when WE chased told a number of times"he's around the corner". The company guy on the phone was unhelpful, rude and took an obnoxious manner with us. The Tradesman who turned up couldn't speak English properly and took us 30 mins to explain what 'WE' wanted (we had paid for the hour - was this a ploy too charge for additional money). We were offered a discount, which was never paid. Never use again!!
1 marzo 2024
Non scritta su invito
Expensive, poor communication, slow.
1) First visit engineer was 2 hours late, but no communication so I was left hanging around waiting 2) Lack of communication was constant. I had to chase them constantly to find out what was happening 3) they took weeks to refix a bathroom door handle 4) incredibly expensive, £290 to fix a bathroom door
10 aprile 2024
Non scritta su invito
Stay away
I had a plumber coming over 31 January for a leak coming from the shower. The drains are hidden behind a metal plate so I assumed the metal plate would be taken off to see where the leak was coming from. Instead, the plumber just sealed the metal plate so the water couldn't come out. When I questioned this, his broken English was so bad I didn't understand a thing but hey, I assumed I was the stupid one so I just accepted his explanation that it was all fixed now. Well, that only lasted a few weeks; now water is protruding out of the metal plate again, so obviously, there's something wrong. I contacted the company who got back to me saying the plumber did fix the problem... I asked if another plumber could come and have a second opinion, but the company never got back to me. So this is NOT a serious company. Do not use it.
31 gennaio 2024
Non scritta su invito
Do not use this company.
Do not use this company.
Paid the call out fee up front. Originally booked for same day, it was delayed by the company to the following day.
Plumber arrived late in a small hatchback and wanted to charge an additional £241 for the job (which needed a £18 pipe).
We refused so the plumber(?) left; he had no spares in his hatchback.
27 marzo 2024
Non scritta su invito
Horrendous experience - do not use
Horrendous experience - paid for the first hour upfront. Then at end of job, they insisted this was not to be deducted from the total charge (despite saying it would be the day before) and the plumber refused to leave. Felt threatened in my house, and had to call the police before he would go.
22 marzo 2024
Non scritta su invito
Absolutely never use scammersLook at the scammers.
Absolutely never use scammers. We lost a lot of money. These people come to visit and ask for half the deposit to sell it. We were in a hurry and found out that 9 fraudulent companies were being used at the same time. They use bankruptcy and fraud every time. The scammer is Polish and you should know that your family in Poland will be in danger. If you are a scammer reading this, you will regret it greatly.
三合會
20 marzo 2024
Non scritta su invito
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