Allison Homes - Kings Meadow Recensioni 

33
TrustScore 4.5 su 5

4,5

Great North Road, NG24 Fernwood, England, GB


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Valutata 5 stelle su 5

We cannot recommend Rob from the Customer Experience Team highly enough. His work is excellent and he goes the extra mile to ensure the work is done to the customer's satisfaction. Thank you Rob for... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Rachel has been nothing but professional and thorough in the process of buying a new home. She went above and beyond to help us and to answer our many questions. Whilst we decided in the end not to pr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

All round great and smooth experience. Customer care teams always available to help, special thanks to tareena who has helped me with a couple slight issues that have been resolved fast, made getting... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Allison's onsite rep, Rachel Wakefield, was a constant source of help, her patience and candour made the whole process of selecting the right property and absolute pleasure. A true ambassador to A... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Costruttore di case
  2. Sviluppo di aree residenziali

Scritti dall'azienda

Allison Homes has a longstanding reputation built from a good quality of design, high specification and expert craftsmanship. Our homes can be found in great locations. Discover your new home today.

Allison Homes

Scritti dall'azienda

A homebuilder you can trust
We create quality homes and communities that help people realise their dreams. From your first enquiry to long after moving day, we’ll listen, keep our promises and support you with honest advice and responsive customer care.

BUILT FOR LIFE

Your Allison home is protected by trusted warranties and supported by a 5-star Customer Care team, giving you confidence from the day you move in and for years to come.

Buying a new home is a big moment, and we want you to feel confident long after you’ve collected the keys. Every Allison home is protected by a 10-year NHBC Buildmark Warranty, alongside our own 2-year Customer Care Warranty. Should something not be right, our team will listen, respond and work to resolve it as quickly and efficiently as possible. As a 5-star Home Builder, we’re proud to create quality homes and communities that people can trust. From helpful buying schemes to ongoing support after you move in, we’ll be with you throughout your journey - making your move simpler, more affordable and reassuring.

Informazioni di contatto

  • Great North Road, NG24, Fernwood, England, Regno Unito

  • 01778 391530

4,5

Eccellente

TrustScore 4.5 su 5

33 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 88% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(33)

235 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent staff

Went to the king's meadow development today. What a pleasant experience. Sean was so helpful and professional. Thankyou

18 luglio 2025
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Risposta di Allison Homes - Kings Meadow

Hello,

Thank you for your lovely feedback! We’re so pleased to hear you had such a positive experience at King’s Meadow and that Sean made you feel so welcome and supported.

We’ll be sure to share your kind words with him - he’ll be delighted.

- Connor

Valutata 5 stelle su 5

A great experience.

The Agent was very helpful and knowledgeable and did his very best to accommodate us. He explained the methods for assisted sale and booked us in for a further appointment. We’re looking forward to Saturday.

5 giugno 2025
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Risposta di Allison Homes - Kings Meadow

Hello Paul,

Thank you so much for your kind words! We're delighted to hear that the team was helpful and knowledgeable, and that you felt well supported throughout your visit. It's great to know the assisted move process was clearly explained and that you're already booked in for your next appointment. We’re looking forward to welcoming you back on Saturday and continuing the journey with you!

- Connor

Valutata 5 stelle su 5

The staff are fantastic especially…

The staff are fantastic especially Chloe, Richard and what can I say the magnificent Rachel up at Kings meadow.

28 marzo 2025
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Risposta di Allison Homes - Kings Meadow

Hello,

Thank you for your kind words! We're so pleased to hear that you've had such a positive experience with our team. Chloe, Richard, and of course Rachel at Kings Meadow will be absolutely delighted to know they’ve made such a great impression. Wishing you all the best as you continue to enjoy your new home!

- Connor

Valutata 5 stelle su 5

Allison Homes sales rep

The Allison rep was courteous and took time to show us everything we requested including special access to an incomplete house

21 marzo 2025
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Risposta di Allison Homes - Kings Meadow

Hi David,

Thank you for your feedback! We're glad to hear that our Sales rep was accommodating, ensuring you had a thorough viewing experience. We look forward to seeing you again soon!

- Connor

Valutata 5 stelle su 5

New Property snagging

Rob Bedford was sent along by Allison Homes to carry out some remedial (snagging) work at Kings Meadow, Fernwood, Newark. Rob arrived on time and was polite and friendly. We agreed on the required work and he performed the required tasks to an excellent standard. He took his time to ensure we were entirely satisfied with his work-which we were.

21 marzo 2025
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Risposta di Allison Homes - Kings Meadow

Hi John,

Thank you for sharing your experience! We're delighted to hear that Rob provided excellent service at Kings Meadow. Glad everything was completed to a high standard!

- Connor

Valutata 5 stelle su 5

Great Experience

The experience from meeting Rachel in the Sales Office to completion and moving in has been an excellent experience. The build quality of our house is extremely good, the kitchen units are beautiful and the oven and hobs are a delight to use. The sanitary ware is of high quality and extremely modern. The Site Team, Richard, Alex and Chloe have gone out of their way to be most helpful and ensure that we had a smooth transition into our new home. Thank you very much Allison Homes.

20 marzo 2025
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Risposta di Allison Homes - Kings Meadow

Hi Gabrielle,

Thank you for your kind words! We're delighted to hear that your experience - from meeting Rachel in the Sales Office to moving in - has been excellent. It’s great to know you're happy with the build quality, kitchen, modern finishes and that the site team were able to support you throughout the process. Wishing you many happy years in your new home!

- Connor

Valutata 5 stelle su 5

Chris payne from Alison Homes came by…

Chris payne from Alison Homes came by to touch up some walls today. He was a gentleman! Did a fantastic job and went above and beyond what we required. 10/10!

26 novembre 2024
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Risposta di Allison Homes - Kings Meadow

Hi Claire,

Thank you for your fantastic feedback! We’re so glad to hear that Chris went above and beyond to deliver such a great service. I’ve shared your kind words with him.

- Connor

Valutata 5 stelle su 5

Excellent Service

Rachel, Sales Advisor at King's Meadow is very professional and was able to answer all our questions.

Will Wallace was also exceptional and made the whole process go smoothly, almost seemless.

13 ottobre 2024
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Risposta di Allison Homes - Kings Meadow

Hello Nicholas,

Thank you for your lovely feedback! We’re so glad to hear that you had a positive experience with us and that the team was able to answer all your questions. I’ve shared your kind words with Rachel and Will.

– Connor

Valutata 1 stelle su 5

Terrible after-sales support

I regret to say that my after-sales experience with Allison Homes has been extremely disappointing. Upon purchasing a house from them, they promised to complete the unfinished work by the completion day. However, six months later, the promised work remains incomplete.

They have sent various contractors over this period, but the quality of their work has been appalling. The repairs are poorly executed and don't last long, often requiring repeated fixes. Instead of addressing the root problems, these contractors seem to be merely covering up shoddy work.

To make matters worse, my home still resembles a building site. The garden is in such a terrible state that it turns into a swamp every time it rains, making it unusable and unsightly.

Chloe from their customer support team has been particularly frustrating to deal with. She appears to ticking off repairs from her list without ensuring the work is actually completed by the contractors she sent over.

Overall, the post-purchase experience with Allison Homes at their Kings Meadow development in Fernwood, Newark has been abysmal. Their unfulfilled promises, poor-quality repairs, and negligent customer service have left me deeply dissatisfied. I would strongly caution others to think twice before buying a property from them.

7 giugno 2024
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Risposta di Allison Homes - Kings Meadow

Dear Petre

Thank you for taking the time to leave us a review.
Our Customer Experience team has assured us they are in regular contact with you and doing everything they can to address all your concerns.

Please note we take all of our customer’s feedback very seriously and we appreciate your ongoing patience while we are working through each priority project.

Best regards,
Michael

Valutata 5 stelle su 5

So good we moved here!

Allison's onsite rep, Rachel Wakefield, was a constant source of help, her patience and candour made the whole process of selecting the right property and absolute pleasure. A true ambassador to Allison and a wonderful lady to boot.

Our new home, the Cyrpus, is slowly coming together and any little issues have been rapidly addressed. A boon is the large garage and plans are afoot to turn this into more family space.

We're very happy people, and dog!

19 febbraio 2024
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Risposta di Allison Homes - Kings Meadow

Hi Ben

We’re really grateful for your fantastic review! It’s awesome to know you're satisfied with your Allison Homes experience.

We wish you luck in your move and hope you'll be very happy in your new home

- Michael

Valutata 5 stelle su 5

Rachel of kings meadow was BRILLIANT…

Rachel of kings meadow was BRILLIANT from the start and so helpfull and so patient thanks simon see you soon

6 aprile 2024
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Risposta di Allison Homes - Kings Meadow

Dear Simon,
Thank you for giving your feedback! We're chuffed to hear about your experience at Kings Meadow and have shared your comments back to Rachel.
Julia

Valutata 2 stelle su 5

USe tape measure before commit.

I went to view a show home for a new property in Fernwood kings meadow, Sophia was great and her sales skills were great, signed an interest straight away, and had the choice of everything from floor to kitchen, I was very happy until I went to view the property!! I wanted a garage because I like to park my car in it! Unfortunately, this garage is too small I questioned and the reply was “ no one uses the new garages for cars anymore only storage”, the ground floor was a good size but when I go to the bedrooms another big disappointment, to have the fitted wardrobe that comes as spec you have to choose between a king size bed or small double if you wand bedside table. The other rooms are even smaller and you would have to use one room for dressing, the ensuite toilet is for small people only and no chance you can even be able to place a toiletries cabinet. I wish I had taken my tape measure at the show home and compared it with the plans, please do it because I can't see any normal family being a comfortable living in such a small rooms( unless using the garage for storage and work )

11 dicembre 2022
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