I was a little dubious ordering this panelling as the ones I’d been looking at were so expensive, but I’m honestly so impressed with the quality! It feels really sturdy and looks great, especially f... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Exceptional service from start to finish. Kept up to date at all times & received a telephone call 7 mins from delivery of the wall panels. The delivery chap was delightful. Well done all round. Woul... Leggi di più
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Great communication, The delivery driver called the night before to let me know when his estimated delivery time would be and asked me to send him a pin as my address is rural and hard to find. Deli... Leggi di più
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Lots of different websites offering panels at all different prices, but in the end I went for the Premium panels that were on sale with British Homes Direct. Really good quality panels at a superb p... Leggi di più
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4,9
Eccellente
594 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Really good service 👏
All seems spot on cant wait to get them up
😄😄
13 agosto 2026
Non scritta su invito
Risposta di Aldenandvale
Hi Stacey,
Thank you so much for the lovely review! 😄 It sounds like everything is looking spot on so far. We hope you have as much fun putting the panels up as we do seeing the finished results. We can’t wait for you to see them transform the space!
Kind regards,
Alden & Vale
Broken on arrival, extremely long wait
After a two week wait for delivery of wall panels, they arrived snapped, customer services said they'd replace them, then another wait for over two weeks.
13 agosto 2026
Non scritta su invito
Risposta di Aldenandvale
Hi Gordon,
We’re genuinely sorry for the experience you’ve had with your order. We completely understand how frustrating it is to wait for your panels, receive them damaged, and then have to wait again for replacements.
Unfortunately, once an order is with the transport team, there can be occasions where panels are damaged during transit, and sometimes we are unable to track every stage of the replacement shipment in real time. This is certainly not the experience we want our customers to have, and we do our best to resolve these situations as quickly as possible once they are brought to our attention.
We sincerely apologise for the inconvenience and the additional waiting time you have experienced. We appreciate your patience while we work to get these issues resolved.
Kind regards,
Alden & Vale
Great communication
Great communication. Panels look great on the wall
7 agosto 2026
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Risposta di Aldenandvale
Hi Gordon,
Thank you for your fantastic feedback! It’s great to hear the communication has been spot on and, even better, that the panels are looking great on the wall. That’s exactly what we like to hear! 😄
Kind regards,
Alden & Vale
Amazing price and great customer…
Amazing price and great customer service
I thought it was a scam as the panels were so cheap but they actually arrived
Excellent 5*
13 agosto 2026
Non scritta su invito
Risposta di Aldenandvale
Hi Hannah,
Thank you so much! 😂 We love hearing that you thought the price was almost too good to be true — but thankfully, no scam and no disappearing act! We’re delighted everything arrived safely and that you’re happy with the service and panels. Thank you for the fantastic 5 stars!
Kind regards,
Alden & Vale
Fast and efficient service great price…
Fast and efficient service great price on panels and great quality
11 agosto 2026
Non scritta su invito
Risposta di Aldenandvale
Hi Dal,
Thank you for the brilliant review! We’re delighted you found the service fast and efficient and that you’re happy with both the price and quality of the panels. Great panels without breaking the bank — always a good combination! 😄
Kind regards,
Alden & Vale
Top class delivery and product would…
Top class delivery and product would highly recommend
13 agosto 2026
Non scritta su invito
Risposta di Aldenandvale
Hi Logan,
Thank you for the fantastic feedback! We’re really pleased you were happy with both the delivery and the product. Knowing you’d happily recommend us is the icing on the cake! 😄
Kind regards,
Alden & Vale
Second time ive ordered
Second time ive ordered. The panels are great, very good quality. Reasonably quick delivery.
14 agosto 2026
Non scritta su invito
Risposta di Aldenandvale
Hi Derek,
Thank you for coming back to us for a second order! 😄 It’s brilliant to hear you’re still happy with the quality and that delivery was reasonably quick too. We clearly didn’t scare you off the first time! 😂 We really appreciate your continued support.
Kind regards,
Alden & Vale
Highly recommend
Easy to deal with, delivery exactly when stated and a decent quality item for the money. Can’t ask for more.
13 agosto 2026
Non scritta su invito
Risposta di Aldenandvale
Hi Brett,
Thank you so much for the great review! We’re delighted everything arrived exactly when promised and that you’re happy with the quality and value for money. When there’s nothing to fault, we’ll happily take that! 😄
Kind regards,
Alden & Vale
The product is amazing genuine and good…
The product is amazing genuine and good quality for the price is have compared many shops but I am extremely satisfied with the service I defenetly recommend to anyone and defenetly I will buy more in the feature
And delivery was top one with live tracking and communication 👌
13 agosto 2026
Non scritta su invito
Risposta di Aldenandvale
Hi Marius,
What a fantastic review — thank you! 😄 We’re delighted you compared us with other suppliers and came away so impressed with the product, price and service. Great to hear the live tracking and communication made the delivery even easier. We’ll be ready when you’re planning your next project!
Kind regards,
Alden & Vale
This is the second time I have ordered…
This is the second time I have ordered from this company, I would highly recommend and cheaper then all other sites.
13 agosto 2026
Non scritta su invito
Risposta di Aldenandvale
Hi Rehana,
Thank you so much for ordering from us again! 😄 A second order is a pretty good sign that we’re doing something right! We’re delighted you’d highly recommend us and that you found our prices competitive too. We really appreciate your continued support.
Kind regards,
Alden & Vale
Good quality wood
Good quality wood, delivered when they said they were delivering, great price, I would highly recommend this company!
13 agosto 2026
Non scritta su invito
Risposta di Aldenandvale
Hi Gemma,
Thank you for the lovely review! We’re delighted you were happy with the quality, price and delivery. Delivered when promised, great value and good quality — we’ll happily tick all three boxes! 😄 Thank you for recommending us.
Kind regards,
Alden & Vale
Excellent product
Excellent product. First time I’ve seen the white backing and wood panel. Looks so warm
13 agosto 2026
Non scritta su invito
Risposta di Aldenandvale
Hi J Bunney,
Thank you for the fantastic review! We’re so pleased you love the panels, especially that lovely warm look from the white backing and wood finish. Sometimes the simplest combination really does make a room feel completely different! 😄
Kind regards,
Alden & Vale
Delivery and product- Very please with…
Delivery and product- Very please with service from start to finish!
13 agosto 2026
Non scritta su invito
Risposta di Aldenandvale
Hi Jeffin,
Thank you so much for your kind words! We’re delighted you were pleased with the service from start to finish. We always aim to make the whole process as smooth as possible — so it’s great to hear we hit the mark! 😄
Kind regards,
Alden & Vale
Mini Ribbed Wall Panels
Great service and delivery guy was polite and on time. The quality of the panel’s is far better than what I expected for the price, I took advantage of a sale that was on - great decision. Would highly recommend :)
13 agosto 2026
Non scritta su invito
Risposta di Aldenandvale
Hi Kimberley,
Thank you for the brilliant review! 😄 We’re delighted the panels turned out to be even better than you expected, especially after grabbing them in the sale. Looks like that was a very good decision! We’re also pleased the delivery went smoothly and that our driver was polite and on time.
Kind regards,
Alden & Vale
Risposta di Aldenandvale
Hi Leona,
Thank you for the lovely feedback! We’re delighted everything arrived quickly and without any problems. Sometimes the best delivery experience is simply the one where everything goes exactly as it should! 😄
Kind regards,
Alden & Vale
Omg what amazing service from start to…
Omg what amazing service from start to finish. Panels are amazing and compared to other company's value for money. Can't recommend this company enough. Thank you.
13 agosto 2026
Non scritta su invito
Risposta di Aldenandvale
Hi Josephine,
What a lovely review — thank you so much! 😄 We’re absolutely delighted you were happy with everything from start to finish and that you found the panels great value compared with other companies. Your recommendation genuinely means a lot to us!
Kind regards,
Alden & Vale
Delivered on time and kept update of…
Delivered on time and kept update of the progress. Driver was very polite!
13 agosto 2026
Non scritta su invito
Risposta di Aldenandvale
Hi Ellie,
Thank you for the fantastic review! We’re delighted your order arrived on time and that you were kept updated throughout the journey. And we’re especially pleased to hear the driver was polite — we’ll make sure his good work gets the recognition it deserves! 😄
Kind regards,
Alden & Vale
Risposta di Aldenandvale
Hi Molly,
Thank you so much for the lovely review! Short, sweet and straight to the point — we’ll take that! 😄 We’re really pleased you were happy with the service and appreciate you taking the time to leave us 5 stars.
Kind regards,
Alden & Vale
Great Product
Great price , great product and delivery time was quick . Highly recommended.
13 agosto 2026
Non scritta su invito
Risposta di Aldenandvale
Hi Riccardo,
Thank you for the fantastic feedback! Great price, great product and quick delivery — that sounds like a pretty good combination to us! 😄 We’re delighted you’d highly recommend us and really appreciate your support.
Kind regards,
Alden & Vale
Ordered off the recommendation from a…
Ordered off the recommendation from a friend. Turned up on expected delivery date without any damage.
Happy with the result.
13 agosto 2026
Non scritta su invito
Risposta di Aldenandvale
Hi Declan,
Thank you so much for your review! We’re delighted your order arrived exactly when expected and, most importantly, without a scratch. 😄 It’s brilliant to hear you’re happy with the result, and we’re glad your friend’s recommendation didn’t let you down!
Kind regards,
Alden & Vale
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