Good customer services engagement for me and although I haven't tested the refund policy (an exchange suited me) the exchange policy was very generous and customer services were helpful, practical and... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The Quality of there products are terrible!! Returning any products is beyond a joke - they encourage you to take a 30% refund & insist you keep the product you ordered as a gesture of good will - t... Leggi di più
L'azienda ha risposto
AVOID AVOID AVOID Clothes good quality but the sizing is out so when they was offering me multiple discounts to not refund it was pointless ass nothing fits. Been 4 weeks and still going back an... Leggi di più
Nach einer zufriedenen Bestellung im Sommer habe ich mir nochmals die selben Hosen bestellt, selbe Größe (XL) wie bei der letzten Bestellung. Angekommen sind viel zu kleine Hosen wie auch ein anderer... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Alden & Ash is a leader in premium menswear, combining over 35 years of expertise in craftsmanship and quality. We specialize in creating timeless clothing with a modern edge, designed for men who value style, comfort, and durability. Our collections feature essentials like tailored trousers, chinos, polo shirts, and high-quality knitwear - ideal for both professional and casual occasions. At Alden & Ash, we believe fashion should feel as good as it looks.
Informazioni di contatto
Amsterdam, Paesi Bassi
- info@aldenandash.com
- aldenandash.com
2,2
Scarso
138 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 52% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Scammers
Claim to be located in Amsterdam! Stuff is super cheap and bad quality. Return is not possible. Stay away.
27 febbraio 2025
Non scritta su invito
Risposta di Alden & Ash
Hi there, we’re sorry our stated location and the item’s quality fell short of your expectations—our design studio is in Amsterdam, but some pieces ship from an overseas workshop, which can cause confusion. Thousands of customers trust our craftsmanship, and we want you to feel the same, so please email info@aldenandash.com and we’ll arrange the fairest solution, whether that’s a return, refund, or whatever feels right to you.
Good quality khaki pants for summer
Good quality khaki pants for summer, and the perfect color not too dark not too light. Bought 2 more colors
25 aprile 2025
Non scritta su invito
PURE SCAMMERS, CHEAP MATERIALS AND DO NOOOOOOOTTTTT BUY!!!!!!!!
PURE SCAMMERS, DO NOT BUY, THERE IS NOOOOO!!!! REFUND AS THEY CLAIM!!! They first offer 10% refund and you keep the product and if you refuse and ask for you 100% as they advertised thrn they continue upwards untiñ they reach 30% and if ypu still refuse they tell you that you pircjased under s stack and save promotion and that all they can do. PLUS THE CLOTHES IS VERY VERY CHEAP MATERIAL!! Looks horrible and very cheap on!!! DO NOOOOOOOOOOT BUY!!!!!!! PURE SCAMMERS AND VERY CHEAP PRODUCT!!!!!!
27 aprile 2025
Non scritta su invito
Risposta di Alden & Ash
Hi there, we’re sorry our promotional refund steps and the garment’s quality felt misleading—heavy volume after our recent sale caused limited options, and we understand your frustration. We stand by the quality trusted by thousands of customers, so please email info@aldenandash.com and we’ll arrange the fairest solution, whether a full refund, replacement, or whatever feels right to you.
Excellent attention
I must say that the attention was excellent in this website when I had a problem. They answered in less than 24 hours and offered me a great solution. I´m very happy with them and I will continue buying clothes in this shop.
26 aprile 2025
Non scritta su invito
DO NOT BUY
Fraud.
The Claim to do refund but they don't. They offer to send a Replacement with a different size, because they are dirt cheap. I demanded it multiple Times. They offer a different Option with 15% extra störe Credit or what not... And in third time insisting a refund. they Tell you that you can only convert "discounted" products to Store Credits and Link their AGBs.
But they advertise is completly different.
I'm satisfied with the Look and they fit me, but on the lower Chin Area right above the ankle the Material becomes fuzzy after the first time wearing it. I Flame it Off.
DO NOT BUY
21 aprile 2025
Non scritta su invito
Super Kundenservice
Ein Teil hat gefehlt, aber der Support hat sofort reagiert und es nachgeschickt. Richtig professionell.
29 marzo 2025
Ordered again
Tried one item to test them out and I’m hooked. Next order is already placed.
10 marzo 2025
Schnelle Lieferung und perfekte Passform
Habe Dienstag bestellt, Donnerstag war das Paket da. Das Hemd passt wie angegossen.
14 marzo 2025
A brand I can rely on
The sizing was dead-on, colors looked just like the pics, and nothing felt off.
9 marzo 2025
Fit is absolutely spot on
Not gonna lie, I was a little skeptical at first. I’ve had way too many “almost fits.” But this hits the sweet spot: not baggy, not painted-on tight. Just a clean shape that somehow feels polished and comfortable. Win.
7 marzo 2025
Top Qualität
Ich bin wirklich überrascht, wie hochwertig alles ist. Stoff fühlt sich gut an und sieht edel aus. Sehr zufrieden.
5 marzo 2025
Great experience overall
Clean website, fast shipping, and the clothes looked just like the photos. Couldn’t be happier.
12 marzo 2025
Brilliant service …
The whole process was easy my items arrived in reasonable time and the items are true to size and are very comfortable
8 aprile 2025
Non scritta su invito
Amazing quality at an unbeatable price
Didn’t expect this level of craftsmanship for the price. The stitching, the fabric, even the packaging. It all feels premium.
16 marzo 2025
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