No doubt about it, I like you guys a lot. One of the few companies I can suffer subscriber e-mails from. Helpful free information, the option to be notified when items comes back into stock and promp... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
From making the online order all items arrived very quickly only taking 2 business days. Only criticism is feedback is needed as to the progression of the order I.e. date shipped,ETA etc. Only able to... Leggi di più
L'azienda ha risposto
Everything worked as expected. Fortunately I had the part number, so it was easy. My question is, should it be remarkable that it all worked as expected - the correct part delivered promptly, for... Leggi di più
I ordered at the end of the year, was called - which is amazing in itself and told politely out of stock and not available until 6th Jan. This was great customer service. Then a week later the p... Leggi di più
Dettagli dell'azienda
- Negozio di ferramenta
- anche in
- Fornitore di articoli per il fissaggio
- Fornitore di guarnizioni
- Negozio di abbigliamento antinfortunistico e da lavoro
- Negozio di forniture per la saldatura
- Negozio di utensili
Informazioni su AIMS Industrial Supplies
Scritti dall'azienda
AIMS Industrial Supplies is an industrial supplies store based in Sydney.
We offer a wide range of industrial supplies including Power Transmission, Stainless Steel Fasteners, Hand Tools, Drill Bits, Taps & Dies, Material Handling & Storage, Motors, Hose & Fittings, Safety, Personal Protective Equipment and more.
Informazioni di contatto
108 Ashford Avenue, 2214, Milperra, NSW, Australia
- 02 9773 0122
- customerservice@aimsindustrial.com.au
- aimsindustrial.com.au
4,4
Eccellente
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I got what I purchased in a timely…
I got what I purchased in a timely manner, thanks.
24 gennaio 2024
Service was excellent
Service was excellent, item was hard to get and complicated by COVID supply chain issues, the AIMS guys kept me informed and updates on supply and were able to get me my item posted.
24 gennaio 2024
Very helpful staff & excellent service…
Very helpful staff & excellent service with prompt delivery
24 gennaio 2024
I bought my goat fence.
I bought. Ur. Paint. To. Paint. My goats. Round. Yard. Thanks. For. That. It was. A. Good experience. N. I. Look. Forward. To buying. More. Paint from u.
23 gennaio 2024
It turned up on time.
21 gennaio 2024
Fast service very high quality product
18 gennaio 2024
Great service
I ordered the product and it was dispatched and delivered within a week, not bad being on the other side of the country
18 gennaio 2024
Paid for express delivery
Paid for express delivery, product did not arrive within two days, called to inquire about delay was told it had not been released from warehouse ?????
Eventually the paint was delivered by a staff member.
2 gennaio 2024
Risposta di AIMS Industrial Supplies
Hi Louis,
Thank you for your feedback.
Your order was released for shipping the day after it was received. However, we encountered some issues with the courier which caused the delay.
We sincerely apologise for any inconvenience this may have caused.
Please don't hesitate to contact us if you require further assistance.
Very Slow Delivery
My order took more than a month to deliver. Granted, it was ordered just before Christmas on 20th Dec 23 but now its 24th January 24 and I FINALLY get delivery today. The phone staff were great to deal with, AIM just need to hold stock. Other than a far too long for delivery, AIM provides a good product at a reasonable price. Their online ordering system is very good. Just very slow delivery.
20 dicembre 2023
Non scritta su invito
Risposta di AIMS Industrial Supplies
Hi Brett,
Thank you for taking the time to provide your feedback.
We sincerely apologise that your order took longer than expected.
We encountered some hiccups with our fresh stock which caused the delay.
Please rest assured that we are actively working to improve our processes to prevent this in the future.
Once again, we apologise for any inconvenience caused and appreciate your understanding.
The lift pump that I bought doesn't fit…
The lift pump that I bought doesn't fit any of my 20 litre containers.
1 gennaio 2024
Risposta di AIMS Industrial Supplies
Hi Rolly,
I am sorry to hear that the pump didn't fit your containers.
A member of our team will be in touch with you shortly to assist with the return or replacement process.
Thank you for your understanding.
Slick as.
The order that I placed arrived within days, much sooner than I had expected.
That tells me that they sent it off immediately and not waited days to get around to it.
Much appreciated.
1 gennaio 2024
Quick delivery over the Xmas period.
21 dicembre 2023
Problem resolved by AIMIS
I ordered an SKF speedie sleeve (as described in the AIMS listing) but was sent an inferior copy (not SKF). AIMS contacted me about this and refunded my money. Good that AIMS understands the importance of delivering exactly the product the customer has paid for.
20 dicembre 2023
Risposta di AIMS Industrial Supplies
Hi Matthew,
Sincere apologies for any inconvenience caused.
Could you please provide us with a photo of the item you received? This will assist our team in further addressing your concerns and arranging a replacement for you.
One of our team members will reach out to guide you through the process.
We apologize once again for any inconvenience caused and appreciate your cooperation.
The right stock and prompt delivery.
18 dicembre 2023
Paid for express delivery but you took…
Paid for express delivery but you took a week to process!
18 dicembre 2023
Risposta di AIMS Industrial Supplies
Hi Nigel,
Sincere apologies.
We've experienced some hiccups with our fresh stock, causing a delay.
Please rest assured that we are working diligently to ensure our listing is updated.
Sorry once again for any inconvenience caused.
Thank you for your understanding.
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