No doubt about it, I like you guys a lot. One of the few companies I can suffer subscriber e-mails from. Helpful free information, the option to be notified when items comes back into stock and promp... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
From making the online order all items arrived very quickly only taking 2 business days. Only criticism is feedback is needed as to the progression of the order I.e. date shipped,ETA etc. Only able to... Leggi di più
L'azienda ha risposto
Everything worked as expected. Fortunately I had the part number, so it was easy. My question is, should it be remarkable that it all worked as expected - the correct part delivered promptly, for... Leggi di più
I ordered at the end of the year, was called - which is amazing in itself and told politely out of stock and not available until 6th Jan. This was great customer service. Then a week later the p... Leggi di più
Dettagli dell'azienda
- Negozio di ferramenta
- anche in
- Fornitore di articoli per il fissaggio
- Fornitore di guarnizioni
- Negozio di abbigliamento antinfortunistico e da lavoro
- Negozio di forniture per la saldatura
- Negozio di utensili
Informazioni su AIMS Industrial Supplies
Scritti dall'azienda
Informazioni di contatto
108 Ashford Avenue, 2214, Milperra, NSW, Australia
- 02 9773 0122
- customerservice@aimsindustrial.com.au
- aimsindustrial.com.au
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
…great service
Very good customer service prompt shipping and delivery very happy😀
MISLEADING AND DOSHONEST SALES TACTICS
MISLEADING AND DOSHONEST SALES TACTICS, THEN WHEN I QUESTIONED IT WAS NOT OFFERED ANY FORM OF GOOD WILL GESTURE OR APOLOGY.
i purchased some squincher sqweeze electrolyte iceblocks (8 packets = $100 worth of them) i needed tgese fir recovery from bariatric surgery as this is all i could eat for the first 2 weeks, they had these products listed as "in stock, and showing with around 18 units available" so i placed my order and paid for express postage.
I then waited 2 weeks with no reply, i had attempted to email them but every email was ignored, and when i finally contacted by telephone, the person on phone said the items were out of stock and i needed to wait another 6 weeks for delivery. When i requested a discount off postafe or a credit for my next order, she laughed at me and said that was not possible. I find this very dishibest and misleading to show sonething as in stock with a number of items listed if it was untrue. Very dissapoibted, and will not recommend to anyone.
Easy sale cheapest price on products I…
Easy sale cheapest price on products I was after will use again

Risposta di AIMS Industrial Supplies
Always a quality headlamp
Always a quality headlamp, I brought one almost 3 years ago just to have the button stop working after having put it through some harsh conditions, dropping it from heights, submerged in high alkaline water and extreme dusty environment. Would always recommend
Great speed.
Great speed.
Order to home in 2 business days.
This is the way that online business should be done.
Easy transaction
Easy transaction. Even when I made an ordering mistake, they were able to efficiently fix it.
Made purchase online for a product that…
Made purchase online for a product that was listed at half the price of anywhere else, stocked item ends up not being available. Tried to substitute with a product that was totally different. Only explanation was the manufacturer had no stock. So I rang the manufacturer, they said they had plenty of stock. Now waiting on a refund. It all was a big waste of time. And they’re sitting on $360 of my money for however long it takes to process the refund. Not ideal for my first dealing with this company.

Risposta di AIMS Industrial Supplies
Product was loosely packed in a larger…
Product was loosely packed in a larger box with other products. No package filling had been placed in the box, and the main component showed damage due to being dropped, most likely while in transit. The minor components in the order, were better protected than the major component. I spoke to a company representative and after discussions decided that it would be easier and more time efficient, to repair the damage myself, rather than returning the item for a claim. The repairs carried out took approximately one hour.

Risposta di AIMS Industrial Supplies
When orders are placed
When orders are placed, they are promptly dealt with and for me as a customer, Am kept up to date on the progress of the order. I am also very happy with the range and quality of the products sold by AIMS.
Those bolts were exactly what I needed
Those bolts were exactly what I needed. Perfect!!
Good communication.
Some parts were not in stock as indicated but I was contacted & informed of the situation. Parts as described.
From making the online order all items…
From making the online order all items arrived very quickly only taking 2 business days. Only criticism is feedback is needed as to the progression of the order I.e. date shipped,ETA etc. Only able to establish this feedback via phoning the company office

Risposta di AIMS Industrial Supplies
No Stock all The Time.
That's Right this time. Same as all the Time No Stock. Long Lead Times. Order says in stock Supply No Stock.

Risposta di AIMS Industrial Supplies
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