I bought a car from here ( Belfast Audi )in March 26 and cannot recommend them highly enough. I dealt with Jonathan McIlwaine who was very thorough and went out his way several times to assist even af... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
First class service from Mercedes Portadown today. Special thanks to Tina and the front of house reception and hospitality team. Also the mechanics who did the various recalls and updates. Much appre... Leggi di più
L'azienda ha risposto
Audi HG 21 NLX Q5. CAR LEFT IN FOR REPAIR. Audi Belfast, quick professional repair, Owen explained everything in detail, he is pleasant and an asset to any company. Thanks Owen. Cecil
L'azienda ha risposto
Car broke down, AA assist took my Volkswagen to Agnews, the whole process from start to finish was stress-free. The whole team at Agnew Volkswagen kept me informed & up-to-date regarding my car and t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di auto
- Servizio di leasing di auto
- Riparazione e manutenzione auto
- Rivenditore di veicoli a motore
- Rivenditore di auto usate
Informazioni su Agnew Group
Scritti dall'azienda
Welcome to the official Trustpilot profile for Agnew.
We are a leading motor vehicle retailer group in Northern Ireland, whilst also being one of the UK’s top 25 franchised dealers.
Established in 1931, our reputation and wealth of experience is second to none with friendly and professional staff who are dedicated to providing an exceptional level of customer service.
We operate 12 dealerships around the Belfast and Portadown areas, representing seven prestigious manufacturer brands; Audi, BMW, Mercedes-Benz, MINI, Porsche, Volkswagen and Volvo.
Check out our dealership locations.
We also operate Agnew Leasing (Contract Hire & Leasing), Agnew Van Centre (Commercial Vehicles), Agnew Motability, TPS (VW Group Trade Parts), Agnew Repair Centre (Bodyshop), Agnew Trade Centre (Trade Auction Site), Agnew Car Buyer.
Plus, we offer a full range of manufacturer approved servicing and aftersales.
Informazioni di contatto
18 Boucher Way, BT12 6RE, Belfast, Regno Unito
- agnewcars.com
4,6
Eccellente
18K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 89% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Yearly service
Express key drop off organised via text and had my car back in less than 3 hours.
24 ottobre 2025
Risposta di Agnew Group
Hi Patricia, thank you for the 5 stars. We are glad that you had a positive experience when visiting our service department and we hope to see you again in the future. Best regards, Agnew Volkswagen Belfast
Slickly executed service booking
The arrangements for the maintenance work were all implemented on time with no waiting. The work required was diagnosed and executed quickly.
19 ottobre 2025
Risposta di Agnew Group
Thank you for your feedback.
Excellent service and communication.
Excellent service and communication with Richard Mc Knight in the Services Dept. Problem resolved effectively. Valued the video of my car via Jim Morrow which leaves me feeling more secure in the vehicle in the time ahead. Overall first rate. GK
24 ottobre 2025
Risposta di Agnew Group
Hi, thank you for your 5-star feedback it is very much appreciated. We will pass on your kind words to Richard and Jim. Kind Regards
Risposta di Agnew Group
Thank you Erol for your review. We really appreciate the feedback. Kind Regards, Mercedes-Benz of Belfast.
Customer service good all through…
Customer service good all through process. Kept informed as to status of work.
24 ottobre 2025
Risposta di Agnew Group
Thank you Karena for your review. We are pleased to hear all went well during your visit. Kind Regards, smart of Belfast.
Risposta di Agnew Group
Hi John, thank you for the positive review. Best regards, Agnew Volkswagen Mallusk
I was able to work on my laptop in…
I was able to work on my laptop in comfortable conditions at the showroom while the car was being serviced. This was accompanied with a very welcome complimentary cup of tea and a snack.
24 ottobre 2025
Risposta di Agnew Group
Hi Michael, thank you for taking the time to submit this review and provide your positive feedback about the facilities at Bavarian BMW, we're delighted you were looked after well. Kind Regards Team Bavarian
Very good experinece car sorted…
Very good experinece car sorted promptly. Would use again
24 ottobre 2025
Risposta di Agnew Group
Hi Shane, thank you for taking the time to submit this review and provide your positive feedback, we're delighted you were looked after well. Kind Regards Team Bavarian
Ordering a new car
Ordering a new car, after a telephone conversation & a test drive, by staff member, Dinah Rourke, was a seamless, stress free experience. Dinah knows her Audi's. She encouraged me to try an automatic & she was correct in all of her advice. The test drive I had with Dinah, sealed the deal. The admin was handled quickly & professionally. The new Audi A3 S Line, is a dream to drive. Dinah even took the time to set up my Audi App & Dashboard. I am delighted with my experience & also my new car. Thank you Dinah.
21 ottobre 2025
Risposta di Agnew Group
Thank you for your review and custom, we will pass on our thanks to Dinah.
Good range of vehicles & excellent showroom
Good range of vehicles, great quality showroom, very attentive staff. Jonathan was excellent to deal with, made the buying experience easy and enjoyable and could not have been more helpful.
23 ottobre 2025
Risposta di Agnew Group
Thank you for your review and custom Trevor.
Risposta di Agnew Group
Hi John, thank you for taking the time to submit this review and provide your positive feedback, we're delighted you were looked after well. Kind Regards Team Bavarian
I Rs3 Audiwas very happy with the service Audi…
I was very happy with the service Audi got me sorted very quick "
22 ottobre 2025
Risposta di Agnew Group
Thank you for your feedback Mr Young.
I have an issue with my car and still…
I have an issue with my car and still not heard back.
23 ottobre 2025
Risposta di Agnew Group
Please contact a member of our CRM team on 02890380000 who will be happy to assist.
Risposta di Agnew Group
Thank you for the great comments Nigel. We're delighted to hear that you had a great experience and we will pass your kind words on to the service team. Best regards, Agnew Volkswagen Belfast
Sales team very patient and helpful
Sales team very patient and helpful , car we went to look at wasn’t what we expected but sales team found us another car which is fabulous,
9 ottobre 2025
Non scritta su invito
Risposta di Agnew Group
Thank you Raymond for your review. We really appreciate the feedback. Kind Regards, Mercedes-Benz of Belfast.
Service was 1st Class
Service was 1st Class. All the staff were attentive, professional and looked after me perfectly.
23 ottobre 2025
Risposta di Agnew Group
Thank you Michael for your review. We are pleased to hear all went well during your visit. Kind Regards, Mercedes-Benz of Belfast.
My car was recalled
My car was recalled. I was booked in within a few days. Car sorted and even cleaned. Staff were lovely couldn’t have done enough for you
23 ottobre 2025
Risposta di Agnew Group
Thank you Miss McCabe for your 5 star review. We are pleased to read about your experience. Kind Regards, Mercedes-Benz of Belfast.
I was booked in for 8am and they were…
I was booked in for 8am and they were prompt in taking my vehicle waiting area was comfortable and complimentary coffee was great and very Friendly staff
22 ottobre 2025
Risposta di Agnew Group
Thank you Bernie for your review and your kind comments. We are glad everything went well during your visit. Kind Regards, Mercedes-Benz of Portadown.
Risposta di Agnew Group
Hi Brian, thank you for the 5 stars. Best regards, Agnew Volkswagen Belfast
It was a pleasure to leave my vehicle…
It was a pleasure to leave my vehicle in to have the airbag replacement done , the car was ready when they said it would , they also washed my car before I collected it , many thanks to Mercedes-Benz Portadown
22 ottobre 2025
Risposta di Agnew Group
Thank you Trevor for your review. We are pleased to hear all went smoothly. Kind Regards, Mercedes-Benz of Portadown.
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