Agnew Group Recensioni 

17.953
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

I bought a car from here ( Belfast Audi )in March 26 and cannot recommend them highly enough. I dealt with Jonathan McIlwaine who was very thorough and went out his way several times to assist even af... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

First class service from Mercedes Portadown today. Special thanks to Tina and the front of house reception and hospitality team. Also the mechanics who did the various recalls and updates. Much appre... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Audi HG 21 NLX Q5. CAR LEFT IN FOR REPAIR. Audi Belfast, quick professional repair, Owen explained everything in detail, he is pleasant and an asset to any company. Thanks Owen. Cecil

L'azienda ha risposto

Valutata 5 stelle su 5

Car broke down, AA assist took my Volkswagen to Agnews, the whole process from start to finish was stress-free. The whole team at Agnew Volkswagen kept me informed & up-to-date regarding my car and t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di auto
  2. Servizio di leasing di auto
  3. Riparazione e manutenzione auto
  4. Rivenditore di veicoli a motore
  5. Rivenditore di auto usate

Informazioni su Agnew Group

Scritti dall'azienda

Agnew Logo that has black writing with a grey underline.

Welcome to the official Trustpilot profile for Agnew.

We are a leading motor vehicle retailer group in Northern Ireland, whilst also being one of the UK’s top 25 franchised dealers.

Established in 1931, our reputation and wealth of experience is second to none with friendly and professional staff who are dedicated to providing an exceptional level of customer service.

We operate 12 dealerships around the Belfast and Portadown areas, representing seven prestigious manufacturer brands; Audi, BMW, Mercedes-Benz, MINI, Porsche, Volkswagen and Volvo.

Check out our dealership locations.

We also operate Agnew Leasing (Contract Hire & Leasing), Agnew Van Centre (Commercial Vehicles), Agnew Motability, TPS (VW Group Trade Parts), Agnew Repair Centre (Bodyshop), Agnew Trade Centre (Trade Auction Site), Agnew Car Buyer.

Plus, we offer a full range of manufacturer approved servicing and aftersales.



Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

18K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 89% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(17.953)

1001 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I enjoyed my experience with Volkswagen…

I enjoyed my experience with Volkswagen mallusk. I got a service on my car today and thought it was well done. Paperwork gave me all information I needed and very informative. Jamie especially was amazing. He is a very kind and helpful man and enjoyed my experience with him. Can’t fault him at all.

I was told my car was cleaned and hoovered and when I went out it wasn’t. I went back into Jamie just to let him know… I wasn’t too worried about it. He ensured that someone very quickly took care of this issue and ensured I was looked after and was very apologetic.

Cannot fault Jamie I really couldn’t praise him anymore.

20 ottobre 2025
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Risposta di Agnew Group

Hi Ms Stewart-conway. It is great to receive such positive feedback regarding our staff and processes, and we will be happy to pass these on to Jamie and the team. We look forward to seeing you again in the future. Best regards, Agnew Volkswagen Mallusk

Valutata 5 stelle su 5

Great experience

Very easy to book, pleasant staff who kept me informed each step of the way, comfortable area in which I could work whilst my car was having the work done

20 ottobre 2025
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Risposta di Agnew Group

Hi Mr Ashe, thank you for taking the time to submit this review and provide your positive feedback, we're delighted you were looked after well. Kind Regards Team Bavarian

Valutata 5 stelle su 5

Fast and efficient .

20 ottobre 2025
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Risposta di Agnew Group

Hi Mr Damian, thank you so much for your review and positive feedback, it's always a pleasure to welcome you to Bavarian. Kind Regards

Valutata 5 stelle su 5

Always so easy and reliable!

My 3rd time purchasing a car of VW Mallusk, always a pleasure!

17 ottobre 2025
Non scritta su invito
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Risposta di Agnew Group

Hi Emma, thank you for the 5 stars and your continued loyalty. We appreciate the business and look forward to seeing you again soon. Enjoy your new car! Best regards, Agnew Volkswagen Mallusk

Valutata 5 stelle su 5

Friendly efficient service

Friendly efficient service. Work completed quickly.

20 ottobre 2025
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Risposta di Agnew Group

Hi Wendy, thank you so much for your review and positive feedback, it's always a pleasure to welcome you to Bavarian. Kind Regards Team Bavarian

Valutata 5 stelle su 5

Bought a used car from Ben who gave 5 star experience

Bought a used car from Ben who from the moment I walked into the showroom was first class. In the 25 years I have been buying cars this by far is the best experience I have had. Ben went above and beyond so I could not be more satisfied with the experience.

17 ottobre 2025
Non scritta su invito
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Risposta di Agnew Group

Hi Ultan, We’re thrilled that Ben was able to go above and beyond to make it a smooth and memorable process. We hope you enjoy your new BMW. Kind Regards, Bavarian BMW

Valutata 5 stelle su 5

Very professional

Very professional, efficient and attentive staff. Would highly recommend.

19 ottobre 2025
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Risposta di Agnew Group

Thank you for your review.

Valutata 5 stelle su 5

Great experience at Bavarian BMW.

From start to finish the experience with Bavarian was exceptional. From our first meeting with Chris McVeigh, we were looked after with both professionalism and care, and Chris worked through any issues with our finance to ensure the car was ready for collection at a time that suited us. As well as a beautiful bunch of flowers, Chris has also been available to look after us post purchase.

27 settembre 2025
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Risposta di Agnew Group

Hi Karen, Thank you so much for the wonderful feedback! We're delighted to hear your experience with Bavarian was exceptional from start to finish. Chris McVeigh always goes the extra mile, and it's great to know he was able to look after you so well. Kind Regards, Bavarian BMW

Valutata 5 stelle su 5

My Service Advisor

My Service Advisor, Darren, was most helpful. He explained the work required and kept me well informed how things were progressing over the day and when my car would be ready for collection.

8 ottobre 2025
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Risposta di Agnew Group

Hi Gareth, thank you so much for your review and positive feedback about Darren, it's always a pleasure to welcome you to Bavarian. Kind Regards

Valutata 5 stelle su 5

Very satisfied with the annual service…

Very satisfied with the annual service of my BMW Z4.
Nothing more than I have come to expect over the past five years of servicing at Bavarian Boucher Road Belfast. Reception staff professional courteous and informative.
Work performed as described and to good effect. On collection car had been washed and hoovered making my overall experience entirely satisfactory.

19 ottobre 2025
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Risposta di Agnew Group

Hi Mrs Curlis, thank you so much for your review and positive feedback, it's always a pleasure to welcome you and your Z4 to Bavarian. Kind Regards

Valutata 4 stelle su 5

Main reason for visit was to get the parcel shelf that was ordered in fitted - saving 0n postal costs to post it out to us.

Main reason for visit was to get a new rear parcel shelf fitted to the 3 year old Leon we purchased early September from yourselves.
On inspection after the works yesterday, whilst car was still sitting where the service team parked it up, I noticed one of the lugs on the cords that attach it to the boot lid was broken. Surely the service team noticed this? Why did they not raise it with their team leaders, management on site that day? Why did they just fit it?
However, first thing Monday morning I was contacted and steps were put in place to put this right. Great service from a great Team.

19 ottobre 2025
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Risposta di Agnew Group

Hi Mr McErlain, thank you for your feedback. We are sorry to learn of your recent disappointment, and as such a member of our management team will be in touch to discuss. Best regards, Agnew Volkswagen

Valutata 5 stelle su 5

Rewarding

The agent Lewis was very helpful with quickly identifying my current needs and how they may be met.
Unfortunately I am not fully committed to a change at this time.

19 ottobre 2025
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Risposta di Agnew Group

Thank you for your visit.

Valutata 5 stelle su 5

Very helpful reception staff in…

Very helpful reception staff in service.
Accurate and correct costings and pick.up times

19 ottobre 2025
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Risposta di Agnew Group

Hi Mr Steele, thank you so much for your review and positive feedback, it's always a pleasure to welcome you to Bavarian. Kind Regards

Valutata 5 stelle su 5

Efficient

Efficient, friendly and customer-focused.

19 ottobre 2025
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Risposta di Agnew Group

Thank you Andrew.

Valutata 5 stelle su 5

Customer Care

At Belfast Audi you can always expect great service and professionalism whether it is a straightforward brake fluid check or something more serious they will actively work to find a solution to help.

13 ottobre 2025
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Risposta di Agnew Group

Thank you for your review Mr Cuming.

Valutata 5 stelle su 5

Great services

Great services, and very helpful.

18 ottobre 2025
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Risposta di Agnew Group

Hi Mr Rosa, thank you for the 5 star feedback. Best regards, Agnew Volkswagen Mallusk

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