Age Partnership Recensioni 9572

TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Jerome and Louise provided exceptional service throughout this process. Lots of contact and updates from start to finish. If you’re considering moving or reinvesting a pot of any description thes... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We thought about releasing equity release in our home for what feels like ages, finally we have decided to firstly release for our purchase of a caravan, the first since 2010. We were guided through t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I didn't want to give my feedback until my pension was up and running. I had three phone calls with Chloe Dunnill who was friendly and very helpful. We went through everything I wanted from my pensio... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great communications between us and Age Partnership made this transaction run smoothly and very professionally. Cannot praise this Company enough . Took under two months for completion and certainly p... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fondo pensionistico

Informazioni su Age Partnership

Scritti dall'azienda

At Age Partnership, we believe that people who are at, or approaching, retirement deserve to get the best out of life. Based in Leeds, West Yorkshire, with over 500 employees, we have tailored a range of financial solutions specifically for the over 50s. Every single one of the services we provide is designed to help current, and soon-to-be, retirees make the most of their finances – enjoying their funds and the equity that’s built up in their property. Equity Release, Pension Income, Mortgages and more... Rest assured, with all of our services we're happy to have a no obligation chat, helping you to understand all of your options without any obligation. We have dedicated Pension Income, Mortgage and Equity Release advisors that will take your credentials, circumstances and financial situation into account before presenting a range of options tailored to your needs. We also have a team of specialists across our departments who are there to help and assist our customers in any way they can. Operating with your best interests at heart, we will offer completely impartial and honest advice. See how much you could release

Why Choose Age Partnership?

Scritti dall'azienda

Equity Release
Equity release advice covering a range of leading lenders, including access to exclusive and preferential plans that are not typically available by going direct.
Retirement Income Service
A Retirement Income Service that is specially designed to help you get the best income from your pension savings.
Lasting Power of Attorney
A Lasting Power of Attorney service to give you and your family peace of mind and protection for the future.
Mortgages
We pride ourselves on being mortgage specialists for the over 50’s. However, we can help customers at any age and stage in life - whether you are looking to get a better deal on your current mortgage, raise money on a property you already own or simply want to get on the property ladder.

Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

10K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Clarity and Confidence

Their agent explained my options in a clear and understandable manner.
From the start I was confident he had MY best interests at heart.
Agent’s name was Lee Whitehead

20 marzo 2026
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Risposta di Age Partnership

Good morning,

Thank you for your 5‑star review. It’s great to hear that your adviser was able to explain your options clearly and in a way that felt easy to understand. Knowing you felt confident from the very start and trusted that your best interests were at the heart of every conversation is exactly what we aim for. We really appreciate you sharing your experience.

Many thanks,
Sophie
Marketing Executive

Valutata 5 stelle su 5

Excellent help

Excellent help. Very thorough

20 marzo 2026
Non scritta su invito
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Risposta di Age Partnership

Good afternoon,

Thank you so much for your review! If you need anything from us in future, please do not hesitate to contact us.

Many thanks,
Sophie
Marketing Executive

Valutata 4 stelle su 5

Help with a once in a lifetime decision

Experienced, pleasant, knowledgeable adviser clarified and offered good understanding of many aspects of what is a once in a lifetime decision. I feel I have chosen a wise option, now it is in place.

14 maggio 2025
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Risposta di Age Partnership

Good morning,

Thank you for your 5‑star review. It’s wonderful to hear that your adviser’s experience, clarity and approachable manner helped you feel confident in making such an important decision. Knowing you now feel you’ve chosen a wise option and have everything in place is exactly the outcome we aim for.

Many thanks
Sophie
Marketing Executive

Valutata 5 stelle su 5

I was given excellent unbiased advice

I was given excellent unbiased advice

10 marzo 2026
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Risposta di Age Partnership

Good morning,

Thank you for your 5‑star review. We’re so pleased to hear that you felt the advice you received was excellent and unbiased. Providing clear, balanced guidance is at the heart of what we do, and it’s great to know this came across in your experience.

Many thanks
Sophie
Marketing Executive

Valutata 4 stelle su 5
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Risposta di Age Partnership

Good morning,

Thank you for your 5‑star review. It’s great to hear that you found your adviser really helpful. We’re committed to offering clear, supportive guidance throughout the process, so it’s lovely to know this made a positive difference to your experience.

Many thanks
Sophie
Marketing Executive

Valutata 5 stelle su 5

Knowledgeable and approachable…

Knowledgeable and approachable contacts. Did what they said they would and on time. Would recommend this company.

8 marzo 2026
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Risposta di Age Partnership

Good morning,

Thank you for taking the time to leave us a review. It’s wonderful to hear that you found our team both knowledgeable and approachable, and that everything was as promised. We’re committed to delivering a reliable, customer‑focused service, so your recommendation means a great deal to us. We really appreciate your feedback.

Many thanks,
Sophie
Marketing Executive

Valutata 4 stelle su 5

Fab Great service x

Fab! Alex has been fabulous. Nothing too much trouble x thank you once again x

7 novembre 2025
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Risposta di Age Partnership

Good afternoon,

Thank you for your lovely 5‑star review. We’re delighted to hear that you received such great service and that Alex was so helpful throughout. It’s wonderful to know nothing was too much trouble. We really appreciate your kind words and are so pleased you had such a positive experience with Age Partnership.

Many thanks,
Sophie
Marketing Executive

Valutata 5 stelle su 5

Thank you - Age Partnership

The Team at Age Partnership, are professional and kept me informed throughout the process. Laura and her Colleagues kept me informed as and when there where any up-dates and the whole process only took about 4 weeks from start to finish.
Very happy to recommend Age Partnership to my Family and Friends.
Thank you for making the process stress free.

28 febbraio 2026
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Risposta di Age Partnership

Good afternoon,

Thank you for your wonderful 5‑star review. We’re delighted to hear that Laura and the team kept you fully informed and made the whole process smooth and stress‑free. Completing everything within four weeks is great to hear, and your recommendation to family and friends means a lot to us. Thank you for choosing Age Partnership and for sharing your experience.

Many thanks
Sophie
Marketing Executive

Valutata 5 stelle su 5

Excellent customer focussed approach…

We had a comprehensive review with realistic assessments and action plan supported by unrushed and uncomplicated discussions and suggestions.
All very straight forward and customer focussed.

2 marzo 2026
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Risposta di Age Partnership

Good afternoon,

Thank you for your 5‑star review. We’re so pleased to hear that you found the process clear, unrushed and truly customer‑focused. Providing realistic guidance and straightforward discussions is exactly what we aim for, so it’s great to know this came through in your experience. We really appreciate your feedback and are delighted we could support you so well.

Many thanks,
Sophie
Marketing Executive

Valutata 5 stelle su 5

Alex Oliver provided a first class…

Alex Oliver provided a first class service. He was professional, friendly and provided all the fact and information I needed to move forward with equity release.

23 febbraio 2026
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Risposta di Age Partnership

Good afternoon,

Thank you for taking the time to leave a review. We’re delighted to hear that Alex provided a first‑class service and supported you with clear, friendly and professional guidance throughout your equity release journey. Your feedback means a great deal to us, and we’re so pleased you felt fully informed and confident moving forward.

Kind regards,
Sophie
Marketing Executive

Valutata 5 stelle su 5

Excellent customer service towards my…

Excellent customer service towards my lifetime mortgage done by Roy .He is well respected and full of knowledge as financial advisors.I really appreciate age partnership for great assistance.

23 febbraio 2026
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Risposta di Age Partnership

Good afternoon,

Thank you for your wonderful review. We’re delighted to hear that Roy provided such excellent support throughout your lifetime mortgage process. His knowledge and professionalism are a real credit to our team, and it’s great to know you felt well looked after. We truly appreciate your kind words and are glad Age Partnership could assist you so positively.

Many thanks,
Sophie
Marketing Executive

Valutata 5 stelle su 5

Age Partnership were fantastic…

I had sought advice for my pension through a local financial adviser, after my first interview where i told them what i wanted to do i had to wait 2 months before they got back to me and it was nothing like i had askwd them, they also wanted £5k plus anothwr £1k a year after that for a service fee. Then I asked my pension provider for the same and they were £30k down on what Age Partnership provided. At the first contact with them they were assuring, polite and proffessional. They rang me with weekly updates how the matters were proceeding and were even earlier delivering my payments than the original estimate. I cannot stress how amazing and reassuring i found their service. If you are about to sort your pension out look no further than Age Partnership. You wont be disappointed.

23 febbraio 2026
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Risposta di Age Partnership

Good afternoon,

Thank you for sharing such a fantastic review. We’re thrilled to hear how reassured and well‑supported you felt throughout the process. It’s great to know our team’s communication, professionalism, and timely delivery made such a difference after your earlier experiences. Your recommendation means a lot to us, and we’re delighted we could help you achieve the outcome you were hoping for.

Many thanks,
Sophie
Marketing Executive

Valutata 5 stelle su 5

Great helpful team good at hand holding…

Great helpful team good at hand holding and taking us through the process.

5 febbraio 2026
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Risposta di Age Partnership

Good afternoon,

Thank you for your review. We're delighted to hear that our team were supportive and made the process feel smooth. Helping our customers through each step is exactly the experience we aim to deliver.

Many thanks,
Sophie
Marketing Executive

Valutata 5 stelle su 5

Perfect experience.

Wonderful people giving excellent advice and assistance.

14 febbraio 2026
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Risposta di Age Partnership

Good morning,

Thank you for your review. We're delighted to hear you had a perfect experience with us. Our team takes real pride in offering helpful advice and genuine support, so it means a lot to know it made a difference.

Many thanks,
Sophie
Marketing Executive

Valutata 5 stelle su 5

Everything explained to you easy to…

Everything explained to you easy to follow great sevice

8 febbraio 2026
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Risposta di Age Partnership

Good morning,

Thank you for your review. We’re delighted to hear that everything was explained clearly and that you found the process easy to follow. Providing great service is exactly what we aim for, and your feedback is much appreciated.

Many thanks
Sophie
Marketing Executive

Valutata 5 stelle su 5

Extremely good service

I had extremely good service from Age Partnership from beginning to end. What could be a very stressful process was made so much easier with the help of the advisors handling my case. I would highly recommend them.

29 gennaio 2026
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Risposta di Age Partnership

Good morning,

Thank you very much for your review. We’re delighted to hear that you received extremely good service from start to finish and that our advisors were able to make what can feel like a stressful process much easier for you. We appreciate you taking the time to share your experience.

Many thanks,
Sophie
Marketing Executive

Valutata 5 stelle su 5

Thorough questioning

Thorough questioning, made sure I knew what I was doing

5 febbraio 2026
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Risposta di Age Partnership

Thank you for your 5* review. We’re really pleased to hear that you felt thoroughly supported and fully informed throughout the process. Taking the time to ask the right questions and ensure our clients understand their options is extremely important to us.

Many thanks,
Sophie
Marketing Executive

Valutata 1 stelle su 5

I rearanged my appointment and waited….nothing

I rearanged my appointment and waited for a booked 3pm call today nothing .when i messaged the person who organised the call i got a automated response .i have gone else were . .this company just wastes peoples time

5 febbraio 2026
Non scritta su invito
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Risposta di Age Partnership

Good morning,

Thank you for your comments and we’re sorry to hear about your experience. We understand how frustrating this must have been, especially after rearranging your appointment and setting time aside for the call.

We would appreciate the opportunity to look into this, if you could email us at marketing@agepartnership.com with some further information such as your customer ID/name/postcode.

Many thanks
Sophie
Marketing Executive

Valutata 5 stelle su 5

Clear Concise Helpful Sdvice

Clear, concise, helpful service and advice.
Your agent spent time going through everything methodically and step by step so that I could understand.

28 gennaio 2026
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Risposta di Age Partnership

Good morning,

Thank you for your review. We’re delighted to hear that you found the service clear, concise, and helpful. Taking the time to explain everything step by step is very important to us, so it’s great to know your agent made the process easy to understand. We really appreciate you taking the time to share your experience.

Many thanks,
Sophie
Marketing Executive

Valutata 2 stelle su 5

Sadly a frustrating experience

I dislike doing a negative reviews,while the agent was going through everything
I found the gentleman patronising and negative
It is rare that I cut a call my only regret was not cutting the call after 10 minutes.I just found it frustrating.I have since written to the ceo but as yet have not heard back yet
It is a shame

23 gennaio 2026
Non scritta su invito
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Risposta di Age Partnership

Good afternoon,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience fell short of what you should expect from us.

It’s disappointing to learn that you felt the conversation was patronising and frustrating — that is certainly not the standard we aim to deliver. We take comments like this seriously, as respectful and supportive communication is central to how we work.

We understand you’ve already written to our CEO, and we apologise if you’ve not yet received a response. Someone from our senior team will be in contact with you shortly to discuss your experience in more detail and ensure your concerns are properly addressed.

Thank you again for bringing this to our attention.

Many thanks,
Sophie
Marketing Executive

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