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Valutata 1 stelle su 5

Absolute scammers! I bought their scrub nets as a buy 1 get 1 free deal and received them no problem. But come to find they've been taking £24 out of my account on a continuous monthly basis without m... Leggi di più

Valutata 1 stelle su 5

Zero stars. Hidden “subscription” that gets you absolutely nothing. Got my refund after realizing I’d been charged for 4 months. Then 5 months later, they randomly charged me again. I have proof of a... Leggi di più

Valutata 1 stelle su 5

The scrub itself is great, but I agree with others. They have this hidden ‘VIP’ membership added without you knowing until money has been taken out. When disputed, the customer services team did stop... Leggi di più

Valutata 1 stelle su 5

If I could rate this service MINUS 5 stars I would. Their email box is full and they are not responding to my refund requests. They continued to charge me despite not taking out a subscription and are... Leggi di più


Informazioni di contatto

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Pessimo

TrustScore 1 su 5

306 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Worst company

Worst company. Product is awful and when you try to cancel the site to cancel NEVER loads. I will dispute with my bank to remove charges and not authorize any future charges.

11 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

DO NOT BUY FROM THESE SCAMMERS

If I could give no stars I would. I also bought from them and they took money for a subscription which I did not agree to. They offered me a credit note which surprise surprise did not work and confirmed my subscription was cancelled. Now, some 6 months later they have taken more money and when I email them they give me the same answer that they have cancelled my subscription and are now ignoring my emails as I have asked for a refund. I will be taking this up with my bank.

11 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

So I purchased soap from this business…

So I purchased soap from this business back in July of 2025 and had an unexpected subscription which was not optional of which I requested it to be cancelled, I did not get any subscription fees until the 10th and 11th of February of this yar and they've taken £23 twice making the total cost £46 for a subscription that I requested to cancel. (They are literally stealing money)

I have done my research and this is the following.

Hidden "Free VIP" Membership that turns into full monthly subscription of £23 a month

Lack of Consent and Transparency
No opt-in checkbox or confirmation during checkout.
No clear explanation of what the subscription includes.

11 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Afroscrub

Afroscrub, tryglownetic, getglowneric, or Glownetic are scammed companies. Once you place an order with your bank card on file, this company will continue to charge your bank card every couple of days. I had to close my bank card account. You've been warned!!!

10 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

DO NOT BUY FOR THESE SCAMMERS!

DO NOT BUY FOR THESE SCAMMERS!
I purchased from them which went fine, a week later they charged me for a subscription I did not agree to. I emailed them and got a refund and told them to make sure I was not subscribed.
Nearly 7 months later they tried to charge me again for the same subscription. They are crooks that will try to steal money from your account continuously once they have access to your details through purchase. There are many other African net sponge providers, save yourself the headache & avoid these scammers.
Edit: they’ve tried to take the subscription payment 4 times in one day since posting this review - I’m assuming they are upset and trying to charge me as punishment.

10 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

AVOID THEM LIKE THE PLAGUE!

If a negative score was possible, this bunch of absolute charlatans would be getting one. I placed an order for the sponges. I was charged $29.99 on July 1, 2025 for 'Premium Support'. I was not informed when I ordered that this subscription was being tagged onto my purchase. I accepted my mistake, ate the $30 charge (for a sponge), and cancelled my subscription. Guess what's happened today? I've just been charged another $30.

11 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Charge months after canceling

I ordered and got the sponges spring 2025. It took weeks for them to arrive, but that wasn't the main problem. I started getting monthly charges of $29.99. When I called to complain, I was told you have to opt out or you will automatically be charged every month(they never sent more sponges just did a monthly charge.) The lady apologized, removed charges, and took me off the monthly service. February 2026 I just got a charge from Afro Scrub out of the blue. Now I can find no number to call. I'm going to call credit card company.

10 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

This company is a total scam

This company is a total scam not only do they lie about where the product is coming from...China not Africa. They continue to charge your card saying that you signed up for a subscription that you did not sign up for. This happened to me last year and they did not refund my money. Fast forward to today and I was charged for 24.95. When I emailed them they said they cancelled my subscription that I didn't have. No number to call, just an email that you get an automated response.

10 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Dishonest about the purchase and takes…

Dishonest about the purchase and takes advantage to be an ongoing payment. I requested refund, did not receive nor an option to send back. Assured me that my subscription was cancelled and was lied to, it was not cancelled and more payments came out. Product by Aftoscrub is itself extremely overpriced for what is essentially a glorified loufa. Cannot recommend this company less.

11 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

I placed an order on afroscrub website…

I placed an order on afroscrub website on 5th August 2025. I received my order weeks later to then find that they had set up a subscription that I wasn’t aware of, they have taken £24 out of my bank account on 2 separate occasions without even sending any goods for the payments that were taken.

Absolute disgrace. Nothing but a scam

10 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

They are scammers

DONT FOOL WITH AFRO SCRUB They are scammers. I did receive the product, but did not sign up for a subscription. Have been charged every month since July! Asked tjem for a refund and they told me that tjaybcand refund after payment is processed. I got them to cancel the subscription I DIDNT AUTHORIZE...then they told me I wouldn't be charged anymore. That was in Oct and why did they start back up this month!!! FK Afro Scrub. I went on the site to see how I could have made this mistake and the subscription box is already checked before u complete your transaction. So all these people are saying the same thing and they want u to believe u are the one thatvset up the subscription when they have already donr it in house. All these people including me couldnt have signed up for something and have the same complaints.

8 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Don’t buy from them on Amazon or…

Don’t buy from them on Amazon or anywhere else. They automatically signed me up for their subscription without my knowledge and tried to take several payments. I don’t want the product as it is not authentic and now can’t get in touch with them to cancel the subscription. Do not buy from them

6 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

SCAMMERS

SCAMMERS. They apply a “subscription” when you place an order. I was being charged $47 a month for a “VIP access subscription”. You do not receive any products, it is a scam and I did not request or add a subscription to my cart. I have emailed them multiple times and all they do is lie about refunding and cancelling your “subscription”. It has been 6 months since my first order and these numb skulls just charged me again today. I’m now chasing money back through my bank investigating them. Save yourself the headache.

9 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

Stay away

First they charged me for a subscription i never signed up for. I still don't know when I will receive my product. The web cite shipping is very misleading. This is the worse service I have ever had. My order procssed December/29th today is January 30th I have no product or even a tracking number. I will never purchase or recommend this company.

29 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Scammers

When you make a purchase they add a subscription without you knowing. When you contact them they won’t return the money nor the partial refund they claim to offer. Payments will stop but at some point they will start again under a different name.

25 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Several unauthorised charges for bogus subscriptions!

I wish I had read the reviews before my purchase! I didn’t receive my items and when I chased up, they “pushed” through the order and sent confirmation. It was coming from China, so not ethically sourced from Nigeria as they claim! The scrubs were ok, nothing amazing. Then for the next 2 months I was charged £23 for a marketing subscription I had allegedly signed up to when I placed the order. I disputed this and after several days of back and forth they refunded me one month and advised me it was cancelled. Now almost 6 months after my initial purchase I have a charge of nearly £40 on my card! They claim it is another subscription from my recent order! I am now trying to get a refund on this.

Please please please don’t buy from this company or give them your details, they will continually make unauthorised deductions for fabricated subscriptions. They have taken nearly £80 from me in unauthorised charges.

I am actually disappointed though as I chose this company as I wanted to support a black owned business : (

15 dicembre 2025
Non scritta su invito

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