Africa Mobile Recensioni 

140
TrustScore 1.5 su 5

1,4

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Africamobile does not even deserve 1 star, giving 1 star is being generous. I have 2 contracts with the above mentioned company. April 2026 I took a 2nd Contract for my husband, the beginning... Leggi di più

Valutata 1 stelle su 5

Is a scam they are busy debiting my money but I don't have access to phone is locked and I don't owing them I tried to call and sending emails watsup no one is responding.i decided to visit the offic... Leggi di più

Valutata 2 stelle su 5

Hi, my husband have a contract with Africa mobile, yesterday 15 October 2023 is phone was block. Since yesterday 15 October 2023 he is trying to get hold of someone to assist him, he did a message on... Leggi di più

Valutata 1 stelle su 5

Activation fee went off my account and no one communicating regarding delivery of new phone and this is a Xmas gift to my son. Can't get thru to the contact numbers that we should use. Please can some... Leggi di più

Dettagli dell'azienda

  1. Gestore di telefonia mobile

Scritti dall'azienda

Africa Mobile is a mobile network that caters to the needs of consumers that have been marginalized by the other network operators. Our customers are assessed more fairly on their affordability rather than there credit score.


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

140 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,4

Tutte le recensioni

(140)

17 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

I'm very disppointed because we agree…

I'm very disppointed because we agree that my debit would go out on the 31st of each other but you guys tried to debit on the 25th and as soon as the debit didn't go through, you guys locked my phone. The debit went through on the 29th but my phone is still locked. I can't seem to get ahold of africa mobile with all the numbers including whatsapp. Please call me 0645453898. I need my phone unlocked urgently

25 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Pathetic service

I am waiting for my unlock code for 2 weeks now. I paid via EFT and you also debited me yet no number works at all. call me on 0748616884/ 0311409906 urgently

22 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

marius nietskie.

Hi.marius nietskie.
I paid my cell phone contact.
Receive my data on the 26th but now my device are lock.i did phone but no answers.sent a mail and what's up no reply.please sent unlock code or you not going to receive any more money from me.phone me on 0827342757

1 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Very bad service

My phone is blocked from last week thursday im calling and sending emails no one answers me back please call me 0842447560 i dont know why they give us numbers to call and whatsapp proof of payment but nothing happens i just need the code to unlock my fone im very disappointed in the service you offer

25 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Very poor service from Africa Mobile

Very poor service from Africa Mobile. My debit went out but they blocked my phone. I did everything stated in the procedure but still nothing is happening. Emails not responded to and the number provided doesn't work.
Please contact me urgently. 0614227547

25 gennaio 2024
Non scritta su invito
Valutata 4 stelle su 5

Hi my phone has been locked for three…

Hi my phone has been locked for three weeks now and they still debited money from my account, am calling no one responds and the whtsapp as well no one responds,

Call me on 0679395296 urgently and reverse all my debit orders I can't go around with a phone that doesn't work.

18 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Customer service is pathetic

Customer service is pathetic, no reply to WhatsApp or email.
Debit orders going off with no device or reply
Yet quick to lock one's device.

26 gennaio 2024
Non scritta su invito
Logo di Africa Mobile

Risposta di Africa Mobile

Thank you for reaching out. A Member of our escalations team will be in contact shortly

Valutata 1 stelle su 5

Bad service and poor delivery!!!

1 of they consultants contacted me on the 16th of January 2024 offering me a cellphone contract. They told me the device will be delivered to me within 5 working days. They already debited my account for activation on the 25th but I still haven't received the device. Called them numerous times but no answer. Even tried calling the consultant but the goes to voicemail and they say the inbox is full. Can anyone please assist me on this matter ASAP.

16 gennaio 2024
Non scritta su invito
Logo di Africa Mobile

Risposta di Africa Mobile

Thank you for reaching out, our escalations team will be in contact shortly

Valutata 1 stelle su 5

Good day

Good day, I received a call stating I was approved. Debts loaded but no contract recieved, I'm called 0100215090 the lady said they will send it through shortly. Tried calling again and whatsapp no response!!!!!

24 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

No customer service

How does one get into contact with Africa mobile. I tried the Whatsapp number as well as the 010 021 5090 number. There is no response.

AFter reading all the negative reviews I wish to cancel my contract immediately

16 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

My phone was locked for no reason and…

My phone was locked for no reason and yesterday 15 January 2024 they debited,tried to whatsapp and sent an email still no response till today.Im very upset and I will open a case of fraud if the matter is not resolved,I will wait until Friday,if no response or unlocking my device,I'm definitely opening a fraud case.

15 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

African Mobile

African Mobile
Do you have phone lines that works?
Do you have a What's app number that is actually a What's app number?
Does anyone man you emails?

Took a contract, but needed to ask a couple more questions.. could make contact, then started reading reviews??
I'm afraid I may have been scammed.
I will at a blink of an eye close my account and hand deliver your device back (when it arrives).
This is no way to run a business.

18 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Activation fee went off my account and…

Activation fee went off my account and no one communicating regarding delivery of new phone and this is a Xmas gift to my son. Can't get thru to the contact numbers that we should use. Please can someone get in touch with me regarding this...... And when I send a msg on WhatsApp my ticket gets closed without even asking what the problem or query is

14 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

They gave me a contract took activation…

They gave me a contract took activation fee and have had the phone for two weeks now and yesterday the 13th December they blocked the phone saying that I am behind on my account have been emailing, phoning and WhatsApp them and have not received any further communication from them this is extremally bad service from them I would not recommend them ever.
My contact details 0719645788, 0764231433

13 dicembre 2023
Non scritta su invito

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