A Farley Country Attire Recensioni 

2357
•
TrustScore 4.5 su 5

4,3

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Valutata 5 stelle su 5

First class service from this company and purchase arrived within 2 days. Received discount on first order, which was really appreciated. So impressed, I emailed them to say how happy I was with every... Leggi di più

Valutata 5 stelle su 5

Once again I am more than happy to share my first class service when purchasing goods from A Farley. You are guaranteed the same top quality items and excellent service whether you are purchasing fr... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

tried to ring Farleys .. no response . they charged for an of stock item , then asked if i wanted another item . i said no , but they have still not refunded me .. they are withholding my money which... Leggi di più

Valutata 5 stelle su 5

Prices are very reasonable, postage was quick and customer service was good. Have used this family run company twice and will do so again

Dettagli dell'azienda

  1. Negozio di abbigliamento e attrezzature outdoor
  2. anche in
  3. Negozio di abbigliamento
  4. Negozio di abbigliamento donna
  5. Negozio di abbigliamento uomo
  6. Negozio di scarpe
  7. Negozio di stivali

Scritti dall'azienda

Free delivery over £100 and 90 day returns on all products. We offer a fabulous range of country clothing & footwear available to buy online as well as in-store. We are stockists of leading country brands including Ariat, Barbour, Dubarry, Le Chameau, RM Williams, Harkila and Barker Shoes.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 92% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(2357)

185 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Well designed website makes shopping…

Well designed website makes shopping experience simple with high quality goods at reasonable prices .

3 luglio 2026
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Risposta di A Farley Country Attire

Thank you so much for your lovely review!

We’re really pleased to hear that you found our website easy to use and that you’re happy with the quality and pricing of our products.

We really appreciate your support and hope to welcome you back again soon.

Kind regards,
A Farley Country Attire

Valutata 5 stelle su 5

Top company

Superb company to deal with every order I've made, Right first time no problems always Right first time.Never needed to use customer service.

18 luglio 2026
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Risposta di A Farley Country Attire

Thank you so much for your fantastic review and continued support!

We’re delighted to hear that every order you’ve placed with us has been right first time and completely hassle-free. It’s always our aim to make shopping with us as smooth and straightforward as possible.

We really appreciate your kind words and look forward to welcoming you back again soon!

Kind regards,
A Farley Country Attire

Valutata 5 stelle su 5

The 5 star review is for the customer…

The 5 star review is for the customer service advisor Freya Turner.
We ordered a Yeti Roadie on 10/8 to take on a camping trip on 20/8
On 14/8 we received an email to say there would be a delay. Trying to contact the company via telephone is not possible as it just plays a recorded message then cuts off. The live chat is just AI - eventually after 2 days of trying, Freya picked up my complaint and handled it very efficiently ensuring that the yeti arrived on 19/8 in time for our camping trip. Thank you Freya.

18 agosto 2026
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Risposta di A Farley Country Attire

Thank you so much for taking the time to leave us a 5-star review and for your lovely feedback about Freya!

We sincerely apologise for the initial delay with your YETI Roadie and for the difficulties you experienced trying to get in touch with us. We completely understand how frustrating this must have been, especially with your camping trip approaching.

We’re so pleased that Freya was able to step in, get everything resolved for you and ensure your YETI arrived in time for your trip. We will absolutely make sure your lovely comments are passed on to her – she will be delighted to hear them!

We hope you have a fantastic camping trip and enjoy your new YETI Roadie!

Kind regards,
A Farley Country Attire

Valutata 1 stelle su 5

Order placed on 16/7

Order placed on 16/7 - 3 golf gloves and 4 boxes of golf tees. Delivery indicated 5- 7 days.
Split in to 3 shipments (which seems weird from 1 warehouse).
Shipments 1 & 2 arrived after 12 days.
Still no sign of shipment 3 despite e-mail chasers and chat bot engagement - not very user friendly and need to keep the chat box open and uninterrupted until someone responds (up to an hour). Chat deleted at least 3 times.
No phone number for Customer Service - pushed online - which suggests either they don’t really care or are inundated by queries due to poor service.
Customer Service is Nil stars.
V frustrating.
I wouldn’t waste my time with this lot - buy local. May cost an extra couple of quid but the time wasted chasing isn’t worth the saving.

19 agosto 2026
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Risposta di A Farley Country Attire

We are incredibly sorry to read about your experience and completely understand your frustration, particularly given how long you have been waiting for the outstanding items and the difficulties you have experienced trying to contact us. This is certainly not the level of service we strive to provide, and we sincerely apologise that this was not resolved much sooner.

Our Customer Services Team Leader, Phoebe, has now personally looked into your order and has reached out to you directly to resolve the outstanding items and discuss the situation with you.

If you have not received our communication or would like to discuss anything further, please contact Phoebe directly at phoebe@afarley.co.uk, and she will be more than happy to help.

Once again, please accept our sincerest apologies for the delays, lack of communication and frustration caused. We really appreciate your feedback and hope we can now put this right for you.

Kind regards,
A Farley Country Attire

Valutata 1 stelle su 5

Refunds take a long time!!!

I personally wouldn’t order from this company again as the refund process is very lengthy! Also, they offer a refund price of £9 pre paid, also don’t bother with that, send it via your own method, it cost me £5 to send with Royal Mail (tracked)

18 agosto 2026
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Risposta di A Farley Country Attire

We’re very sorry to hear that you were disappointed with our returns and refund process, and we really appreciate you taking the time to share your feedback. We will be reviewing this internally to see where improvements can be made.

Our £9 returns service is fully tracked and insured to ensure our customers are protected should a parcel become lost in transit. However, we completely understand your concerns regarding the cost.

We have contacted you directly to discuss this further. If you could kindly email phoebe@afarley.co.uk, we would really appreciate the opportunity to resolve this for you.

Once again, we sincerely apologise for your experience.

Kind regards,
A Farley Country Attire

Valutata 5 stelle su 5

Fabulous boots and very quick delivery

Fabulous boots and very quick delivery. I was very happy and satisfied with my purchase as it was the best value at the time of searching the internet. Will definitely use again.

26 luglio 2026
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Risposta di A Farley Country Attire

Thank you so much for your fantastic 5-star review! 😊

We’re delighted to hear that you love your new boots and were pleased with both the quick delivery and the great value. It’s wonderful to know you’d shop with us again, and we really appreciate your support.

We look forward to welcoming you back soon!

Kind regards,
A Farley Country Attire.

Valutata 5 stelle su 5

Thank you so much A farley

Thank you so much A farley ! Great company and extremely helpful and trustworthy

Thank you to Emmie who has been outstanding in helping me as a customer - very much appreciated

12 agosto 2026
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Risposta di A Farley Country Attire

Thank you so much for your wonderful review! 😊

We’re delighted to hear that you found our team helpful and trustworthy. Emmie will be especially pleased to know that her support made such a positive difference to your experience.

We really appreciate your kind words and your support of A Farley Country Attire, and we look forward to welcoming you back again in the future!

Kind regards,
A Farley Country Attire.

Valutata 5 stelle su 5

This was my first online purchase with…

This was my first online purchase with A Farley and found the web site easy to use and they have a great range of products and so purchased some Ariat boots.
Delivery took 5 working days and I did contact customer service to enquire and they were very quick to
respond to my enquiry! Great business

25 luglio 2026
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Risposta di A Farley Country Attire

Thank you so much for your lovely review!

We’re delighted to hear that your first online shopping experience with us was a positive one and that you found our website easy to use with a great range of products.

It’s also wonderful to hear that our customer service team were able to respond quickly when you got in touch. We really appreciate your support and hope you love your new Ariat boots!

We look forward to welcoming you back again soon.

Kind regards,
A Farley Country Attire.

Valutata 4 stelle su 5

Sizing comes up big so had to return

Sizing comes up big so had to return . Ordering/returns ok . Just a faff having to return one pair and then reorder another size without being able to do an exchange .

12 agosto 2026
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Risposta di A Farley Country Attire

Thank you for taking the time to leave us a review.

We’re sorry to hear the sizing wasn’t quite right and completely appreciate that having to return the original pair and place a new order can feel a little inconvenient.

We’re pleased to hear that the ordering and returns process itself went smoothly, and we really appreciate your feedback regarding exchanges. It’s something we’ll certainly take on board as we continue looking at ways to make the customer experience as straightforward as possible.

Kind regards,
A Farley Country Attire.

Valutata 5 stelle su 5

Slightly delayed delivery but good item

I placed my order on 6th July, and it took longer than expected for delivery (15th July - a week and a half after ordering). However, the service was good, the item is great, my other half is really happy with his birthday present (the Yeti Trailhead chair - which although is very pricey, that's the price Yeti charge, so I didn't have a choice there, although I was grateful for the 10% off voucher for my first order!).

The company got in touch with me a couple of days after my review to apologise for the delayed delivery. I will definitely order from here again.

15 luglio 2026
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Risposta di A Farley Country Attire

Thank you so much for taking the time to leave us a review.

We’re very sorry that your order took a little longer to arrive than expected, but we’re really pleased to hear that you were happy with the service and, most importantly, that your other half loves his YETI Trailhead Chair!

We’re also glad you were able to make use of our 10% first-order discount. Thank you again for choosing A Farley Country Attire for such a special birthday present, and we really appreciate your patience with the delivery.

Kind regards,
A Farley Country Attire.

Valutata 5 stelle su 5

JL golf bag

I ordered a golf bag for my husband for his birthday. The initial delivery was delayed but I was offered an alternative bag which was more expensive. I chose not to take this up as hubby wanted a specific bag. It did eventually arrive. My hubby really loves it so I glad that I waited. Excellent quality golf bag I’m told

12 agosto 2026
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Risposta di A Farley Country Attire

Thank you so much for taking the time to leave us a review.

We’re very sorry that the original delivery was delayed, but we’re really pleased to hear that the golf bag was worth the wait and that your husband loves it!

We completely understand wanting to hold out for the specific bag he had chosen, especially for a birthday present, so it’s lovely to hear that he is so happy with the quality.

Thank you again for your patience and for choosing A Farley Country Attire.

Kind regards,
A Farley Country Attire.

Valutata 1 stelle su 5

Poor customer service and unfulfilled order promise

I placed an order online for shoes that were noted on the web site to be in stock. I received confirmation and an expected delivery date of 5 working days. After 3 days I checked the order progress to see that the shoes had not been despatched. I emailed customer service and was assured that the shoes would still be shipped in time for my expected delivery date. I checked the tracking again on my expected delivery date and noted the shoes had still not been despatched. I emailed customer services again asking for an honest response as to whether the shoes were in stock. I didn’t receive a reply. I managed to find the name of the customer service manager and emailed her asking for a response. This did prompt an apologetic reply stating that the shoes had not been in stock, but were expected to be in time for my shipment, however they didn’t have my size. No mention of a refund. I therefore emailed again cancelling my order and requesting a refund, to which I did not receive a response. I had to email yet again to complain and finally received my refund today.
The whole customer experience of dealing with this company has fallen well short of satisfactory. Poor response from the customer service support team, who can only be contacted by email, a lack of transparency and honesty throughout.
I would not recommend dealing with this company.

12 agosto 2026
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Risposta di A Farley Country Attire

Thank you for your feedback, and please accept our sincere apologies for the experience you have had with your order and the communication surrounding it.

Our Customer Service Manager, Emmie, has been in touch with you directly by email and would really like the opportunity to put things right. Please do get back to her when you have a moment so she can help resolve this for you.

Kind regards,
A Farley Country Attire.

Valutata 1 stelle su 5

After ordering some yeti items I…

After ordering some yeti items I belived to be instock as this was shown on the website, on to have half my order turn up then a email saying we are waiting on a delivery and you should have you items very shortly 3 wer are very sorry emails later and still not here. This is false advertising as you would more than likey have a automated system telling yopu your stock levels you are delibertly lying to people to take there hard earned money and make them wait for items you DO NOT HAVE. These where ordered on the 24th July still waiting as of 11/08/2026

24 luglio 2026
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Risposta di A Farley Country Attire

Thank you for your feedback, and please accept our sincere apologies for the delays and inconvenience caused with your YETI order.

Our Customer Service Manager, Emmie, has emailed you directly to explain the situation with the recent YETI restocking delays and to offer a resolution. Please do get back to her when you have a moment, as she would really like the opportunity to put things right for you.

Kind regards,
A Farley Country Attire.

Valutata 1 stelle su 5

Don't bother - false promises

Don't bother! They don't actually have the items in stock and string you along saying delivery will be in 2-5 days but then on 5 days they say their warehouse has had a delivery delay. Farce of a company. They have no way to speak to someone on the phone, their live chat says call this number and the message on the number says use the live chat. Their e mails don't get responded to in less than 24 hours and when they do they are not helpful just more stringing along. Avoid at all costs

11 agosto 2026
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Risposta di A Farley Country Attire

Thank you for your feedback, and please accept our sincere apologies for the frustration and inconvenience caused with your recent order.

Our Customer Service Manager, Emmie, has been in touch with you directly to explain the situation and offer a resolution. Please do get back to her when you have a moment, as she would really like the opportunity to put things right for you.

Kind regards,
A Farley Country Attire.

Valutata 5 stelle su 5

Good product supplied at a great price…

Good product supplied at a great price and quick delivery.

1 agosto 2026
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Risposta di A Farley Country Attire

Thank you so much for your great review!

We’re delighted to hear that you’re happy with your purchase, the price and the speedy delivery. We really appreciate you taking the time to share your feedback and hope to welcome you back again soon!

Kind regards,
A Farley Country Attire.

Valutata 5 stelle su 5

Myers Trousers

Myers Trousers
Perfect fit
Excellent quality
Good value

9 agosto 2026
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Risposta di A Farley Country Attire

Thank you so much for your lovely review!

We’re delighted to hear that you’re happy with the fit, quality and value of your Meyer trousers. We really appreciate you taking the time to share your feedback and hope you enjoy wearing them.

Kind regards,
A Farley Country Attire.

Valutata 5 stelle su 5

There was a slight issue with supplying…

There was a slight issue with supplying the exact item I had ordered! Freya explained the solution to me, which I accepted! She dealt with the issue so professionally & beyond what I expected! Thank you Freya

6 agosto 2026
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Risposta di A Farley Country Attire

Thank you so much for your lovely feedback!

We’re really pleased to hear that Freya was able to explain the situation clearly and find a solution that worked for you. We’ll be sure to pass your kind comments on to her — she’ll be delighted to hear them.

Thank you again for your understanding and for taking the time to leave such a kind review.

Kind regards,
A Farley Country Attire.

Valutata 4 stelle su 5

Direct, personal resolution

The speed of addressing the issue of one shoe of as pair not fitting properly was very good. Livvy is a gem. She acted quickly, directly by phone, did what she said she would do and everything worked. Can't ask for more than that, a customer's dream.

22 luglio 2026
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Risposta di A Farley Country Attire

Thank you so much for your lovely feedback!

We’re delighted to hear that Livvy was able to get everything resolved quickly and efficiently for you. We’ll make sure your kind words are passed on to her — she’ll be so pleased to hear them.

Thank you again for taking the time to leave such a wonderful review. We really appreciate your support and hope to welcome you back again soon!

Kind regards,
A Farley Country Attire.

Valutata 2 stelle su 5

Stock issues!

They seem like lovely people but their stock system is all over the place. Ordered two pairs of jeans in June, one arrived and one turned out to be out of stock. Kept the second pair on order for dispatch end of July. End of July came and no jeans arrived and was then told that they weren’t coming in at all. That order was refunded and I bought 2 pairs in a different size and was told that they would do everything to get the order out asap. Waited 3 more days to then be told that these too were out of stock with a restock date of September!
Consequently, I have had to give up with A Farley.

5 agosto 2026
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Risposta di A Farley Country Attire

We’re very sorry to hear about the experience you’ve had.

Unfortunately, we have been unable to locate your order from the details provided in the review. Please get in touch directly with our Customer Service Manager, Emmie, and she will be more than happy to look into this for you and review exactly what has happened with your orders. Please email her on 'emmie@afarley.co.uk'.

We’d really appreciate the opportunity to investigate this properly and see what we can do to help.

Kind regards,
A Farley Country Attire.

Valutata 1 stelle su 5

Totally dissatisfied with your service …

Totally dissatisfied with your service . When I placed my order 7 th July I was expecting a quick delivery. There was no indication you did not have them in stock& you took payment in full.
I now have had 2 emails from you to say it is further delayed & if I am lucky may get it in August.

Had I known it would take this long I could have bought one immediately at a store. This was supposed to be for our holiday in our Motorhome next week.
Looking at the reviews this appears to be common practice.

4 agosto 2026
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Risposta di A Farley Country Attire

Thank you for your feedback.

We're truly sorry to hear that your experience didn't meet the high standards we strive to provide.

Emmie our Customer Service Manager has been in touch with you directly via email and would really appreciate it if you could get back to her, as she'd love the opportunity to discuss this with you personally and do everything she can to put things right.

Kind regards,
A Farley Country Attire.

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