First class service from this company and purchase arrived within 2 days. Received discount on first order, which was really appreciated. So impressed, I emailed them to say how happy I was with every... Leggi di più
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Scopri cosa dicono le persone
Once again I am more than happy to share my first class service when purchasing goods from A Farley. You are guaranteed the same top quality items and excellent service whether you are purchasing fr... Leggi di più
L'azienda ha risposto
tried to ring Farleys .. no response . they charged for an of stock item , then asked if i wanted another item . i said no , but they have still not refunded me .. they are withholding my money which... Leggi di più
Prices are very reasonable, postage was quick and customer service was good. Have used this family run company twice and will do so again
Dettagli dell'azienda
- Negozio di abbigliamento e attrezzature outdoor
- anche in
- Negozio di abbigliamento
- Negozio di abbigliamento donna
- Negozio di abbigliamento uomo
- Negozio di scarpe
- Negozio di stivali
Scritti dall'azienda
Free delivery over £100 and 90 day returns on all products. We offer a fabulous range of country clothing & footwear available to buy online as well as in-store. We are stockists of leading country brands including Ariat, Barbour, Dubarry, Le Chameau, RM Williams, Harkila and Barker Shoes.
Informazioni di contatto
77 Harborough Road, Kibworth, LE8 0RF, Leicestershire, Regno Unito
- support@afarley.co.uk
- afarleycountryattire.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 92% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Well designed website makes shopping…
Well designed website makes shopping experience simple with high quality goods at reasonable prices .

Risposta di A Farley Country Attire
Top company
Superb company to deal with every order I've made, Right first time no problems always Right first time.Never needed to use customer service.

Risposta di A Farley Country Attire
The 5 star review is for the customer…
The 5 star review is for the customer service advisor Freya Turner.
We ordered a Yeti Roadie on 10/8 to take on a camping trip on 20/8
On 14/8 we received an email to say there would be a delay. Trying to contact the company via telephone is not possible as it just plays a recorded message then cuts off. The live chat is just AI - eventually after 2 days of trying, Freya picked up my complaint and handled it very efficiently ensuring that the yeti arrived on 19/8 in time for our camping trip. Thank you Freya.

Risposta di A Farley Country Attire
Order placed on 16/7
Order placed on 16/7 - 3 golf gloves and 4 boxes of golf tees. Delivery indicated 5- 7 days.
Split in to 3 shipments (which seems weird from 1 warehouse).
Shipments 1 & 2 arrived after 12 days.
Still no sign of shipment 3 despite e-mail chasers and chat bot engagement - not very user friendly and need to keep the chat box open and uninterrupted until someone responds (up to an hour). Chat deleted at least 3 times.
No phone number for Customer Service - pushed online - which suggests either they don’t really care or are inundated by queries due to poor service.
Customer Service is Nil stars.
V frustrating.
I wouldn’t waste my time with this lot - buy local. May cost an extra couple of quid but the time wasted chasing isn’t worth the saving.

Risposta di A Farley Country Attire
Refunds take a long time!!!
I personally wouldn’t order from this company again as the refund process is very lengthy! Also, they offer a refund price of £9 pre paid, also don’t bother with that, send it via your own method, it cost me £5 to send with Royal Mail (tracked)

Risposta di A Farley Country Attire
Fabulous boots and very quick delivery
Fabulous boots and very quick delivery. I was very happy and satisfied with my purchase as it was the best value at the time of searching the internet. Will definitely use again.

Risposta di A Farley Country Attire
Thank you so much A farley
Thank you so much A farley ! Great company and extremely helpful and trustworthy
Thank you to Emmie who has been outstanding in helping me as a customer - very much appreciated

Risposta di A Farley Country Attire
This was my first online purchase with…
This was my first online purchase with A Farley and found the web site easy to use and they have a great range of products and so purchased some Ariat boots.
Delivery took 5 working days and I did contact customer service to enquire and they were very quick to
respond to my enquiry! Great business

Risposta di A Farley Country Attire
Sizing comes up big so had to return
Sizing comes up big so had to return . Ordering/returns ok . Just a faff having to return one pair and then reorder another size without being able to do an exchange .

Risposta di A Farley Country Attire
Slightly delayed delivery but good item
I placed my order on 6th July, and it took longer than expected for delivery (15th July - a week and a half after ordering). However, the service was good, the item is great, my other half is really happy with his birthday present (the Yeti Trailhead chair - which although is very pricey, that's the price Yeti charge, so I didn't have a choice there, although I was grateful for the 10% off voucher for my first order!).
The company got in touch with me a couple of days after my review to apologise for the delayed delivery. I will definitely order from here again.

Risposta di A Farley Country Attire
JL golf bag
I ordered a golf bag for my husband for his birthday. The initial delivery was delayed but I was offered an alternative bag which was more expensive. I chose not to take this up as hubby wanted a specific bag. It did eventually arrive. My hubby really loves it so I glad that I waited. Excellent quality golf bag I’m told

Risposta di A Farley Country Attire
Poor customer service and unfulfilled order promise
I placed an order online for shoes that were noted on the web site to be in stock. I received confirmation and an expected delivery date of 5 working days. After 3 days I checked the order progress to see that the shoes had not been despatched. I emailed customer service and was assured that the shoes would still be shipped in time for my expected delivery date. I checked the tracking again on my expected delivery date and noted the shoes had still not been despatched. I emailed customer services again asking for an honest response as to whether the shoes were in stock. I didn’t receive a reply. I managed to find the name of the customer service manager and emailed her asking for a response. This did prompt an apologetic reply stating that the shoes had not been in stock, but were expected to be in time for my shipment, however they didn’t have my size. No mention of a refund. I therefore emailed again cancelling my order and requesting a refund, to which I did not receive a response. I had to email yet again to complain and finally received my refund today.
The whole customer experience of dealing with this company has fallen well short of satisfactory. Poor response from the customer service support team, who can only be contacted by email, a lack of transparency and honesty throughout.
I would not recommend dealing with this company.

Risposta di A Farley Country Attire
After ordering some yeti items I…
After ordering some yeti items I belived to be instock as this was shown on the website, on to have half my order turn up then a email saying we are waiting on a delivery and you should have you items very shortly 3 wer are very sorry emails later and still not here. This is false advertising as you would more than likey have a automated system telling yopu your stock levels you are delibertly lying to people to take there hard earned money and make them wait for items you DO NOT HAVE. These where ordered on the 24th July still waiting as of 11/08/2026

Risposta di A Farley Country Attire
Don't bother - false promises
Don't bother! They don't actually have the items in stock and string you along saying delivery will be in 2-5 days but then on 5 days they say their warehouse has had a delivery delay. Farce of a company. They have no way to speak to someone on the phone, their live chat says call this number and the message on the number says use the live chat. Their e mails don't get responded to in less than 24 hours and when they do they are not helpful just more stringing along. Avoid at all costs

Risposta di A Farley Country Attire
Good product supplied at a great price…
Good product supplied at a great price and quick delivery.

Risposta di A Farley Country Attire
Myers Trousers
Myers Trousers
Perfect fit
Excellent quality
Good value

Risposta di A Farley Country Attire
There was a slight issue with supplying…
There was a slight issue with supplying the exact item I had ordered! Freya explained the solution to me, which I accepted! She dealt with the issue so professionally & beyond what I expected! Thank you Freya

Risposta di A Farley Country Attire
Direct, personal resolution
The speed of addressing the issue of one shoe of as pair not fitting properly was very good. Livvy is a gem. She acted quickly, directly by phone, did what she said she would do and everything worked. Can't ask for more than that, a customer's dream.

Risposta di A Farley Country Attire
Stock issues!
They seem like lovely people but their stock system is all over the place. Ordered two pairs of jeans in June, one arrived and one turned out to be out of stock. Kept the second pair on order for dispatch end of July. End of July came and no jeans arrived and was then told that they weren’t coming in at all. That order was refunded and I bought 2 pairs in a different size and was told that they would do everything to get the order out asap. Waited 3 more days to then be told that these too were out of stock with a restock date of September!
Consequently, I have had to give up with A Farley.

Risposta di A Farley Country Attire
Totally dissatisfied with your service …
Totally dissatisfied with your service . When I placed my order 7 th July I was expecting a quick delivery. There was no indication you did not have them in stock& you took payment in full.
I now have had 2 emails from you to say it is further delayed & if I am lucky may get it in August.
Had I known it would take this long I could have bought one immediately at a store. This was supposed to be for our holiday in our Motorhome next week.
Looking at the reviews this appears to be common practice.

Risposta di A Farley Country Attire
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