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Valutata 5 stelle su 5

Such brilliant service today from Harry , the Engineer who came to help diagnose why both our television sets weren't working properly. One had no signal at all and the other only worked sometimes. H... Leggi di più

Valutata 1 stelle su 5

Cancelled booking twice with no explanation. Avoid at all costs. Same day call out is misleading. Edit: 3rd booking now cancelled. They advertise same day, can’t even provide a service within a we... Leggi di più

Valutata 5 stelle su 5

Excellent service from start to finished. Emailed Ellie, reply in 10mins, appointment made, Mon 9am. Arron arrived on time, shoes off at door, problem diagnosed, problem sorted, new booster box ne... Leggi di più

Valutata 1 stelle su 5

This company, despite the terms and conditions stating I would receive a call 30 minutes before arrival and despite ts+cs stating engineer would not attend if I was not on site and despite the call... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,4

Nella media

TrustScore 3.5 su 5

508 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,4

Tutte le recensioni

(508)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Ricky came to replace our old aerial…

Ricky came to replace our old aerial that blew down in the recent storms. He was very helpful finding a way to get on the roof which was tricky and extremely efficient. I would not hesitate to recommedt this company again.

14 marzo 2022
Non scritta su invito
Valutata 5 stelle su 5

I had closed my SKY subscription due to…

I had closed my SKY subscription due to the mounting monthly costs .I decided to go down the Free Sat route .
Emailed Aerial Force, was contacted by Kim in a matter of minutes and appt arrange for engineer to visit the following morning at 9.00am . Spencer installed an addition to my aerial , and 2 Free Sat boxes , quickly and efficiently . Excellent Service !

3 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

I HAD AN AERIAL AND ALSO CCTV FITTED…

I HAD AN AERIAL AND ALSO CCTV FITTED AND THE ENGINEER PROMISED TO COME BACK WHEN MY INTERNET WAS FITTED - STILL NO SIGN OF HIM AFTER REPEATED MESSAGES AND ALSO THE CCTV IS COMPLETELY USELESS
VERY UNHAPPY AND DISGUSTED - VERY HAPPY TO TAKE MY MONEY ONCE THAT IS DONE THEY ARE NOT AT ALL INTERESTED IN ANY PROBLEMS
UNHAPPY
DIGUSTED AND
FEEL I HAVE BEEN RIPPED OFF

17 febbraio 2022
Non scritta su invito
Valutata 5 stelle su 5

Great installation

I called to get my tv mounted and Gavin came round within half an hour.
Really professional service and Gavin talked me through the process and offered me advice on the height of mounting etc. Gavin was so good and didn't leave until the tv was all set up.
Would definitely recommend.

21 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Excellent technical solution to our TV problems

I needed to arrange for a technician to help set up our Aerial system and connection to Sky via Wi-Fi and the company was prompt in answering our call sending the tech whose name was John, a pleasant and very competent tech who very soon corrected a disaster done by what he described as a DIY system that we had been provided with.

14 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

Really impressed by Aerialforce

Really impressed by Aerialforce. Ahmad and his colleague gave me the option of not replacing my aerial and making use of the existing (redundant) satellite dish instead. This has saved me many £100s of pounds as I no longer need to subscribe to a tv package from my internet service provider. Great job and very good value for what they did/time spent

14 gennaio 2022
Non scritta su invito
Valutata 1 stelle su 5

Avoid at all costs.

Cancelled booking twice with no explanation. Avoid at all costs.
Same day call out is misleading.
Edit: 3rd booking now cancelled. They advertise same day, can’t even provide a service within a week.
Their 5 star reviews are also misleading. Check out Martin Lewis website regarding these cowboys.

6 gennaio 2022
Non scritta su invito
Valutata 5 stelle su 5

New aerial

A new aerial needed to be installed as the cabling an aerial were old. The company sent someone out within 2 hours which was great as the only other company locally who picked up the phone said January.
Lee was courteous, tidy, explained the pricing structure and was keen to make sure I was absolutely happy before leaving.(LongBennington)

17 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

TERRIBLE CUSTOMER SERVICE

I called and was given an appointment time/day but then heard no more. The technicial never called and never turned up on the allotted time/day. I sent an email to the company afterwards and so far it's been ignored.
TERRIBLE CUSTOMER SERVICE.

17 dicembre 2021
Non scritta su invito
Valutata 1 stelle su 5

Do not use this company

Do not use this company, i cannot believe the attitude of engineer thst. Did not complete my job I am a single disabled female having had a brain inju this company is definitely one to avoid !!!!! £300. Fo a job Thsts in comp. I have no receipt he wouldn’t even give me my invoice

8 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Just had a aerial fitted by two lovely…

Just had a aerial fitted by two lovely gentlemen. They were friendly, professional & polite. Gave me a quote but didn't push for us to have it done. They were quick & never made any mess. Would recommend to anyone . Thanks to you both

8 dicembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Prompt, efficient service

Aerialforce were very prompt, efficient and professional in their response to our requirements. We found their engineers Tom and Matthew very polite, friendly and professional and, extremely knowledgeable. Our problems were rectified quickly and with very little fuss. An overall excellent service.

11 novembre 2021
Non scritta su invito

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