Advanced Truck Parts Recensioni 

423
TrustScore 4.5 su 5

4,5

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Valutata 5 stelle su 5

We bought a turbo and actuator. Actuator was the wrong part. They corrected the issue and immediately sent the correct part out. Truck is back up and running! Thanks Daniel and Adam!!

Valutata 4 stelle su 5

Great customer service, they had the old obsolete air compressor I needed. It did show up with a cracked oil return line port though. No other cores available had to jb weld it in order to put it in... Leggi di più

Valutata 5 stelle su 5

Jimmy in parts was exceptional. He went above and beyond to ensure I had the correct part when we needed a new Battery Box lid after ours was stolen! He found the best price possible for the part... Leggi di più

Valutata 5 stelle su 5

Excellent Service! I needed a particular part, however the part I received was incorrect. I contacted ATP and Adam was patient and corrected the matter in no time. Adam communicated with me through t... Leggi di più

Dettagli dell'azienda

  1. Fornitore di ricambi per camion
  2. Negozio di accessori per camion

Scritti dall'azienda

We're about HEAVY duty truck parts. We sell truck parts for most commercial truck & trailer makes out there from Freightliner, Peterbilt, Western Star, Kenworth, Mack, Volvo, International, Utility, Thermo King, and many more. We mainly focus on providing original make parts such as Cummins, Volvo, Detroit Diesel, Paccar, and many more. Still, we also offer our customers more economical replacements for their parts such as TRP, Alliance, Road Warrior, and tons more. We're focused on keeping those parts in stock that other parts suppliers don't want to such as turbochargers, engine control modules, wiring harnesses, DPF / DOC filters, cab & hood mirrors, and tons more. Visit our website today and let us help you find the right part the right away!


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

423 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 62% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

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4,5

Tutte le recensioni

(423)

153 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

First part was defective and tool…

First part was defective and tool almost 3 weeks to finally get it replaced. Super slow at responding to my emails and not 1 word to when the new one would arrive.

STAW AWAY!!!!!!!!!!!

26 febbraio 2025
Logo di Advanced Truck Parts

Risposta di Advanced Truck Parts

We’re very sorry to hear about this experience.

Waiting nearly three weeks for a replacement part — especially after receiving a defective one — is understandably frustrating. On top of that, slow email responses and not being given a clear timeline for when the replacement would arrive is not the level of communication we aim to provide at Advanced Truck Parts.

When it comes to semi-truck and heavy-duty truck parts, delays can directly impact your business and vehicle downtime. We should have communicated more clearly and proactively throughout the replacement process.

We would appreciate the opportunity to review your order and the communication timeline to understand where the breakdown occurred and ensure improvements are made. If you’re willing, please contact us directly with your order number so we can look into this further.

Your feedback is important, and we sincerely regret the frustration this caused.

Valutata 4 stelle su 5

I paid extra to get the shipment and…

I paid extra to get the shipment and was told that it
would be to me on Thursday and I did not receive it
until Friday. I had to call 3 times to see if I was going to receive the part to get a answer. We had to contact your company to even get a tracking #.

25 febbraio 2025
Valutata 3 stelle su 5

Part was good

Part was good. Service not so much. I ordered a part as soon as they opened. Paid for overnight shipping it took them 8 hours to create a shipping label. Called multiple times finally got someone the next day he told me he'd look into it 4 hours later still no phone call back. Called again got a lady she wasn't sure why it didn't ship but said she'd ship it out and refund the overnight charge. They only refunded half. Lesson learned if I need something quickly not to rely on them for fast service.

25 febbraio 2025

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