Advanced Damp Ltd Recensioni 99

Lionel was professional, polite and explained the process clearly and concisely. First class service. Would highly recommend.

Our experience with Advanced DP was very polite and helpful with our enquiry.
Lionel the surveyor arrived on time and was very courteous.
We discussed our situation and after the survey he explained everything to us.
He sent a report and photos and the outcome was very satisfactory.
Once again thanks to Lionel and the team
John

The reviews for this company looked good, so I called to make enquiries. The representative I spoke with (Lydia) was extremely pleasant and helpful, explaining the company's terms very clearly and professionally. I received a visit from Lionel Sewell, who carried out a thorough examination of the area concerned and talked me through the probable causes and courses of action, showing me thermal imaging and photos to explain the details. He was very pleasant , I was absolutely pleased with the results which were sent to me in detail (with copies of photos and imaging etc) within 24 hours. £250 well spent (this sum is deductable if they do the remedial work).

Lionel was brilliant. Expert, efficient and extremely helpful in answering our various queries.

From the initial survey to completion of the extensive work necessary this worked very well for us.
Sam was always available to answer questions and give updates on the progress of the job.
We are impressed with the quality of the finishing and feel our back is covered by the twenty year guarantee.
We are happy to recommend this company

Great communication throughout the process and Lionel, who came to do the survey was prompt, extremely polite, informative, more than happy to answer questions at the time and the report was sent couple days later as promised. Would definitely use Advance Damp again, highly recommended.

We contacted Advanced Damp to help us with a damp issue on one of our windows. Communication was prompt, easy, friendly and professional. The assessment was carried out thoroughly and competently by Lionel and the report was comprehensive. Advance Damp are straight forward and honest to deal with with no hidden fees.

So far, so good! Matt visited us and did a thorough inspection of our property. Totally professional in all aspects and easy to talk to. He talked through many options and sent a report and quotation within a few days. The staff we spoke to on the phone and via email couldn't have been more helpful. Really like this company and look forward to doing business with them in the future.

We had a damp survey carried out by Advanced Damp and the whole experience was great. Matt, the surveyor, was great from the start, knowledgeable and friendly. He took the time to explain what the issue was and how it should be treated, along with a full report and follow up call. I'm unsure at this stage if we will be proceeding with the house purchase but will certainly contact them for the work if we do!

We had damp proofing work carried out recently and I’m really pleased with the service. The team were friendly, professional and explained everything clearly before starting. The work was done efficiently and the property was left clean and tidy afterwards. Communication was great throughout. I have waited the recommended drying time and the issue now seems completely resolved.

Amazing service, we were made to feel very confident as everything was explained to us clearly. Lionel was really thorough and the turnaround of the report was super speedy- on the day! Thank you so much, we really appreciated it.

Con artists - avoid. Ruined a room, refused amend poor quality work and demanded for full pay. No proper complaints procedure. Job Certificate not issued.

Be careful - they are not insured from damage done to neighbours' property. Client will have to pick up bill.

Regret ever hiring them.

Very good service and found a leak in our roof and made it easier to relay that information to the roof guy.

Avoid at all costs.

Completed a damp proof course for me two years ago and all was well until some plaster started to come off my wall. Had to pay for them to come out to inspect the problem, where the surveyor agreed the problem was due to poor workmanship and would be covered under warranty.
Nearly three months later I am still waiting to hear from them as to when they are going to come out to fix the problem.

Had the great experience for a Damp Survey. Very thorough on their report undertaken and prompt response to our enquiries. The very best of Lydia on sales and Lionel the surveyor. Highly recommended using their services,

Really great service. Needed a third party opinion about some work undertaken by someone else. Attended on time, very courteous, understood the complexity of the case and wrote down what they were able to commit to and then agreed to a verbal debrief as well. Could not have been more constructive.

A very friendly, professional and helpful team. My survey was booked in quickly, it was very thorough and the results were explained clearly. Very satisfied. Highly recommend.

The damp proofing work was done relatively well inside the house , though a follow up visit was required on one of the walls following an inspection.

The French drainage work at the back of the house was more of an issue. There were many discussions between the contractor and other company staff as to how to handle the drain, which frankly didn’t seem that complicated. And the kitchen drain was left blocked at the end of the work, requiring a return visit to resolve.

The work hours of the contractor seemed a bit off, as he finished early afternoon each day. We appreciate some of this was to allow plaster to dry, but the drainage work could have been done during that time. So the job was strung out for a whole week.

Finally, after a delay in receiving the final invoice and paying, we received further notifications saying we hadn’t paid due to an issue with the invoice system, which was irritating and stressful.

Overall, a somewhat mediocre experience compared to work from other tradespeople at our house this year.

From the initial contact, through to the survey, estimate and doing the work, re plastering and taking away the rubbish they were very professional and extremely thorough. I would recommend Advanced Damp Ltd