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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I always love Addison Ross products. I have bought your candle stick holders and marquetry frames for endless presents and everyone loves them. I also have your large orange scalloped ottoman tray at... Leggi di più

Valutata 5 stelle su 5

Addison Ross products are the best. I have their salt and pepper grinders which are gorgeous in beautiful lacquer. Not only do they elevate every table, they are also sturdy and grind S&P to the perfe... Leggi di più

Valutata 1 stelle su 5

I was excited to start using the beautiful rechargeable bedside table lamp that we purchased in store. The SA went in the storage room to bring a brand new”new “ one. Unfortunately I didn’t ask her t... Leggi di più

Valutata 5 stelle su 5

The photo frame I bought from this company is beautiful.It is well made and looks stunning. It was packed very carefully and arrived in a matter of days. I had to contact the company about a mistak... Leggi di più

Dettagli dell'azienda

  1. Negozio di arredi e di design d'interni

Scritti dall'azienda

We’re a family owned English company, with a passion for design, luxury and elegance. Photo frames were where we began and what we are most well-known for however in recent years we have expanded our ranges significantly to include beautiful clocks, boxes, trays, notebooks and home fragrance. Our core focus is on beautiful affordable quality, oodles of choice, top notch service and of course gorgeous packaging!


Informazioni di contatto

3,7

Nella media

TrustScore 3.5 su 5

223 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,7

Tutte le recensioni

(223)

32 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Impressed!

Ordered the leaf green round tray yesterday and it was delivered before 9am today. The tray is perfect. Just what I wanted. Fantastic quality. As a very impatient shopper this was a perfect experience for me! Truly delighted and can recommend this company without reservation. Thank you.

7 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

WOW WOW WOW!

WOW WOW WOW!! What superb frames Addison Ross have. We bought a few silver (plated) ones and a stunning wood frame for a friend. So impressed with the speed of delivery (from UK to Australia), quality of products, presentation and price, that on Wednesday 19th February 2035 we ordered another 4 silver plated frames and yet another wooden one for another friends birthday. They arrived this morning by DHL - in two days!!
Addison Ross also offer free addition of photos in frames purchased and gift messages. Their packaging is truly beautiful.
I can’t recommend them highly enough.

21 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Be careful with your health.

Be careful with your health.
I have three pepper/salt mills from this company. I have now realised that they have serious material defects that may be hazardous to health. But the company only wants to refund me the price of one mill, as I didn't buy the others from them. Presumably thousands of grinders are affected

31 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Le moulin à sel ne fonctionne pas avec…

Le moulin à sel ne fonctionne pas avec du gros sel marin, du fait de l'humidité probablement. Obligés d'utiliser du sel d'origine terrestre. Problématique lorsqu'on habite au bord de la mer...

25 dicembre 2024
Non scritta su invito
Logo di Addison Ross

Risposta di Addison Ross

Hello. We are so sorry this has occurred. Due to the mechanisms, our mills can only be used with Rock Salt or Black Peppercorns. If there is issue with your mill however, would you be able to send your order number and we will get in contact for a replacement. Thanks!

Valutata 3 stelle su 5

La couleur du moulin à poivre ne correspond pas à ce que j'ai commandé

J'ai passé commande d'un moulin à poivre et la commande est arrivée très vite ce qui est appréciable cependant j'avais commandé un moulin à poivre orange et la couleur est plus proche du marron que du orange donc je suis très déçue car ce n'est pas ce que je souhaitais. J'aimerai qu'on me propose le changement de couleur, j'ai envoyé un message et j'attends leur réponse car je ne veux pas renvoyer à mes frais le moulin. A suivre
voici mon Numéro de commande : #8341-EU

4 dicembre 2024
Non scritta su invito
Logo di Addison Ross

Risposta di Addison Ross

Hello. We are very sorry. Would you be able to send your order number, so that we can get in contact with the warehouse to issue you a colour change. Thanks!

Valutata 5 stelle su 5

Happy customer

I purchased the photo frame for my daughter’s wedding photo. It came extremely quickly and was beautiful. Excellent quality, gorgeous colour. The pictures on the website do not do this justice. I am definitely going to buy another.

5 settembre 2024
Non scritta su invito
Valutata 4 stelle su 5

The alarm clock matches my picture frames

The alarm clock matches my picture frames all in Chiffon. The clock is well made and I like the shape and is working and keeping time.
The only problem for me is the hands are a very light colour and for me I would have liked the hands to be darker and more easy to see, My previous clock had black hands and against the white face was so easy to see the hands.

10 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Shocked by how poor quality …

I'm frankly shocked by how poor quality these products are.

I have a much larger mill that has a metal collar for the grinder. I also have a slightly larger wooden mill that has an integrated wooden collar. However, the Addison Ross mill ––despite being the most expensive by a country mile–– has a cheap plastic collar that frayed in the first 48 hours leading to the mill no longer working properly.

They have not responded to attempts to contact them.

4 settembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Not functioning products, waste of money

I ordered a salt and pepper grinder because I love the aesthetic, but they are absolutely useless and the grinding mechanism does not work at all. I tried to contact the company to return them and haven’t been able to get in touch. I would not recommend this brand at all and honestly feel that it is a social media con. Totally regret wasting my money.

5 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Addison Ross get it right every time

Addison Ross get it right every time. I have purchased multiple frames for different people as gifts and have never been disappointed. The option to add in the photo you want makes my life so much easier and the frames come beautifully presented in gorgeous gift boxes. I recommend them to everyone!

30 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Poor quality and slow delivery

The website states “next day delivery on all items” but I ordered on a Saturday and received the frame on the following Thursday. There was a bank holiday but still, not close to a next day delivery. Worse still was the frame itself. It feels very cheap, light with a plastic feel. Not worth 40 pounds! I have since since found, nicer, metal Addison Ross frames in Homesense for 9 pounds. I feel completely ripped off.

24 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Good product

Good product, service and delivery, all on time and as it was a gift with an uploaded photo , all loved by recipient and was so easy .
Thank you

23 agosto 2024
Non scritta su invito

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