I have used Addheat for a variety of projects, large and small, for many years. Their service ie excellent including their customer service. They are 100% reliable and very fair with their prices. I h... Leggi di più
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Adam and Dan were absolutely brilliant when we contacted them recently after our old boiler broke down. They were really quick to respond, explained everything as they went along and kept us fully inf... Leggi di più
We used Addheat last year to replace our oil fired boiler. Very quick response to our request for a quote, work was completed in one day with another short follow up visit. Their work ethic was exce... Leggi di più
The team were very professional and they went above and beyond in sharing their knowledge of how everything works. Andy, Dan and Sam did a fabulous job installing 3 new radiators and a heated towel ra... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
old school house , sk10 4qt, wilmslow , Regno Unito
- 01616671490
- info@addheat.co.uk
- addheat.co.uk
4,8
Eccellente
73 recensioni
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The team were very professional and…
The team were very professional and they went above and beyond in sharing their knowledge of how everything works. Andy, Dan and Sam did a fabulous job installing 3 new radiators and a heated towel rail for us, as well as a thermostat. They were also very respectful of our space and left it all looking neat. We're so pleased! We wouldn't hesitate to recommend AddHeat to anyone. Thank you! Anna & Gabri
28 giugno 2024
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Good experience so far
Very pleased with our experience with AddHeat so far. They are helpful and reasonably priced.
19 giugno 2024
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Andy from Addheat is outstanding.
Andy from Addheat is outstanding.
He called again, this time to remove a radiator and fit a towel bar. He was so charming and helpful. He even helped tighten some of the other bathroom fittings while he was here.
I thoroughly recommend Addheat and wouldn't dream of using anyone else.
17 giugno 2024
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A good team who do the company proud
A good team who do the company proud. Finished on time and left very tidy.
14 maggio 2024
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Proper reliable professionals
We use Addheat on a regular basis for our oil boiler and have used them for bathroom plumbing etc. Adam and the team are wonderful, always do a brilliant job when we need them and are friendly and professional. They are quick to come out and turn up when they say they will, plus they never leave any mess. I highly recommend them.
25 aprile 2024
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After installing our new boiler three…
After installing our new boiler three years ago the level of customer care and service has continued to be excellent. I’d highly recommend them
15 aprile 2024
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Fast, efficient and brilliant job
Adam and Dan were absolutely brilliant when we contacted them recently after our old boiler broke down. They were really quick to respond, explained everything as they went along and kept us fully informed. We decided to opt for a new boiler and they were just brilliant in organising and installing that for us. Lovely people too. Can’t recommend them highly enough.
11 marzo 2024
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Very Disappointing.
Engineer came out, spent about 5 minutes looking at our boiler said he would send me a quote, didn't arrive I called and they said they would send it, still didn't arrive. A month later still no quote but I get a phone call and email saying if I don't pay the bill within 48 hours they will add £50 to it!! I never received the bill in the first place. Called them and they sent me the bill for £118.00 and said yes that's our call out fee which needs paying still no quote.
Thank goodness I didn't leave my boiler repair to this company, a month later I would still be with out a working boiler. I always like to support family business its such a shame this one treated me like this. I just will never use them again.
Thank you for your reply, and I “would like to draw your attention to” my review is 100% accurate. The only time you have contacted me was yesterday chasing payment over a month after the engineers visit, it was during this phone call you asked if I still wanted a quote. I had the work done to my boiler 2 weeks ago not the day after. I really don’t think a customer should have to chase twice for a quote and still not receive one.
As for your invoice, the date on it is the 1st March which is 7 days ago not a month ago.
6 febbraio 2024
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Risposta di Addheat
Good Afternoon Mr Thornhill - Im very sorry to see your poor review. We always value customers feedback however we feel that your review isn't accurate.
I would like to draw the attention to the fact that you never chased the quote - and when we spoke to you and asked if you would like the quote sent over you actual advised us that you had had the work carried out the very next day - so therefore we were unable to help you further with your issue.
We do try and go above and beyond for our customers and so if you had communicated with us your concerns after you had received the first invoice we would have, in the office been able to rectify it for you.
We unfortunately have to charge a late payment fee when invoices haven't been paid after a month when we do not know the reason why - again if you had called to communicate this we would have been happy to come to a resolution for you.
Good local company
Good local company, with a friendly efficient business & Central Heating Engineer, Adam.
26 febbraio 2024
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Risposta di Addheat
Thank you for your review!
Boiler installation, great price, quick and tidy.
Mark was on time, tidy and finished the boiler installation quickly and without fuss.
Price was very competitive and the staff in the office were very helpful with all queries. Would be happy to use again.
19 febbraio 2024
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Risposta di Addheat
Thank you Chris
Very professional
Very professional
Always very professional and they always clean up after themselves!
12 febbraio 2024
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Risposta di Addheat
Thank you for your review
Risposta di Addheat
Thank you Philip for your kind review.
Very efficient boiler service and comms…
Very efficient boiler service and comms thank you
24 gennaio 2024
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I booked Adheat to service my boiler & UFH
I booked Adheat to service my boiler and under floor heating. The communication was excellent, the engineer was punctual and very knowledgable. All in all great service and I wouldn’t hesitate to use them again.
17 gennaio 2024
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Excellent response and service.
Next day CH boiler repair for disabled OAP in freezing temperatures
10 gennaio 2024
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Always excellent service
Always excellent service, friendly and informative.
4 gennaio 2024
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Very quick and efficient service
Andy came just before Christmas and did a great job in getting boiler repaired. He then found that the pump had failed and went straight back to the depot and brought a new one and installed it. Very relieved to have heat over Christmas, so thanks very much to Andy
22 dicembre 2023
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Underfloor heating problems and central heating
Prompt, courteous service. Skilled technicians worked efficiently and tidily. Highly recommend.
18 dicembre 2023
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Boiler service …
Addheat keep track of boiler service needs, Andy carried out the service on the agreed date, excellent service all round.
13 dicembre 2023
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