ABOUT YOU Recensioni 1.201

TrustScore 4.5 su 5

4,3

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Παραγγελίες, επιστροφές, κουπόνια γενικά και προσωπικά και πολύ καλά προϊόντα για όλα τα γούστα και τα οικονομικά του καθενός. Αρκεί να ψάξεις. Κρίμα που δεν το είχα ανακαλύψει νωρίτερα. Ειδικά για τι... Leggi di più

Valutata 1 stelle su 5

I ordered a pair of shoes that were on sale, and everything seemed fine at first. However, just two days later, I received an email informing me that they were actually sold out. What makes this ev... Leggi di più

Valutata 5 stelle su 5

Για εμάς που ζούμε σε νησιά είναι πολύ σημαντική η ακρίβεια των παραγγελιών-παραλαβών. Στο περιθώριο παράδοσης που έδωσαν ήταν και δύο μέρες πριν. Το προιόν άψογο, η όλη ενημέρωση επίσης. Συγχαρητήρια... Leggi di più

Valutata 5 stelle su 5

Great delivery experience from ABOUT YOU. My order arrived on time, well packaged, and in excellent condition. The tracking updates were clear, and the whole process was smooth from checkout to delive... Leggi di più


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

1201 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 30% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

No delivery

I have done 5 orders. None of them was delivered ( prepaid also)
They send you a message that the products are not available moreover in the website seems to be available
For sure I will not order again!

21 ottobre 2025
Non scritta su invito
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Risposta di ABOUT YOU

Hello, we're sorry to hear that your shopping experience at ABOUT YOU didn't exceed your expectations. We guarantee that we work continuously to provide the best experience and service to our customers. Thank you for your feedback! Regards, The ABOUT YOU Team

Valutata 1 stelle su 5

I made a purchase 10 days ago

I made a purchase 10 days ago. It took them 10 days to arrive. I specifically ordered 39 1/3 and they brought me 38 2/3. Im so furious.. instead of telling me they dont have the number they chose to lie and bring me the wrong model.

14 ottobre 2025
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Risposta di ABOUT YOU

Hello, we're sorry to hear that your shopping experience at ABOUT YOU didn't exceed your expectations. We guarantee that we work continuously to provide the best experience and service to our customers. Thank you for your feedback! Regards, The ABOUT YOU Team

Valutata 1 stelle su 5

I made a purchase early days of…

I made a purchase early days of September. The item that arrived was wrong, i made a return and a month later there is still no refund, i called customer service and for the past two weeks are trying to find the courier. No news yet and still waiting.

8 settembre 2025
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Risposta di ABOUT YOU

Hello, we're sorry to hear that your shopping experience at ABOUT YOU didn't exceed your expectations. We guarantee that we work continuously to provide the best experience and service to our customers. Thank you for your feedback! Regards, The ABOUT YOU Team

Valutata 4 stelle su 5

The delivery was fast

The delivery was fast, the boots I ordered were lovely but didn't suit me so I had to return them. Return was also easy and I got my money back faster than other retailers as ASOS and Mango outlet

13 ottobre 2025
Non scritta su invito
Valutata 4 stelle su 5

It proved to be a trustworthy company…

It proved to be a trustworthy company in pretty much every aspect so far. Items are as described, most of sizes available , proposals are very closed to my likes, packages arrived almost always in logical timeframe, plenty of items to chose from and good prices. Retail stores are far more expensive

1 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

They have no idea where my shipment is or when it will be delivered!

The shipment was supposed to be delivered on the day I am writing the review. The shipment is still in Germany, has to go to Greece after and then to Cyprus where I am located. They have no idea on the status of my shipment or the date it will be delivered. Furthermore, there is no refund or compensation for the delay! Well there are better shopping experiences online to choose from next time! Happy closing-down about you!

23 settembre 2025
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Risposta di ABOUT YOU

Hello, we're sorry to hear that your shopping experience at ABOUT YOU didn't exceed your expectations. The satisfaction of our customers is very important to us and, as such, your situation does not meet our quality of service standards. We will escalate this situation internally and notify the responsible teams. We will take your feedback into account in order to improve in the future! Best regards, The About You team

Valutata 1 stelle su 5

Worst Shopping Experience of My Life!

More than 1.5 months ago, I tried shopping on aboutyou.gr. At the very last step, the site informed me that my purchase was unsuccessful - but to my shock, I was charged anyway, without ever placing an order.

Since then, I've tried every possible way to get my money back, but nothing works. After countless emails and even a phone call, they finally admitted the issue, promised me a refund, and even sent me a link to provide my IBAN details. Yet here I am, 3 weeks later, still waiting with no refund.

Their communication is painfully slow, their customer service is unhelpful, and their promises mean nothing. I feel cheated and ignored. My money - and my card - are clearly not safe with them.

I will never buy from this company again, and I strongly warn others to stay away!

UPDATE 24.09.2025: My issue still has not been resolved. Nobody has contacted me, and no action has been taken from their side. I have therefore escalated the matter to MasterCard for resolution. Not even a single apology or sign of concern has been offered — it feels as if I don’t exist.
UPDATE 09.10.2025: - Nothing has changed. Nobody has contacted me. Their comments here are useless and just a facade
UPDATE 29.10.2025: I won my case against Aboutyou.gr with MasterCard, and they refunded me my money after 3 months. WHAT A SHAME

31 luglio 2025
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Risposta di ABOUT YOU

Hello, we're sorry to hear that your shopping experience at ABOUT YOU didn't exceed your expectations. The satisfaction of our customers is very important to us and, as such, your situation does not meet our quality of service standards. We will escalate this situation internally and notify the responsible teams. We will take your feedback into account in order to improve in the future! Best regards, The About You team

Valutata 5 stelle su 5

Good prices

I am very happy with ABOUT YOU, because it has a wide variety, good prices and good offers.
It has experienced and very helpful staff in case you need help.
All the products I have purchased are of very good quality.

21 agosto 2025
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Valutata 1 stelle su 5

Beware!

Three weeks since I had the misfortune of ordering from this company.
I never received the order, they never gave me an explanation and they never refunded me.
Stay away.

Update: More than five weeks later, I finally got my money back for the order that I never received.
The shop blamed the courier and the rude courier told me that the shop never sent anything.
Overall a super unpleasant experience.

14 luglio 2025
Non scritta su invito
Logo di ABOUT YOU

Risposta di ABOUT YOU

Hello, we're sorry to hear that your shopping experience at ABOUT YOU didn't exceed your expectations. The satisfaction of our customers is very important to us and, as such, your situation does not meet our quality of service standards.
Please get in touch with our customer service team to let them know! You can do this via email to customerservice@aboutyou.gr or by calling 800 6000600.
We apologise once again for any inconvenience caused.
Best regards,
The About You team

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